rogers rebate

Rogers is now offering a rebate for huge internet outage but also warns of scams

To reward all of the Rogers customers who made it through the gongshow of a network outage that took place on Friday, the Big 3 telecom company is now offering a rebate to people's monthly bills (as if they'd be able to get away with not doing so after the nearly 24-hour blackout).

While the company is automatically applying a credit to all accounts — an amount that will vary based on the type of plan a user is on — they are also warning of a number of scams that have popped up to take advantage of the situation and people's eagerness to be reimbursed for their trouble.

"We are aware of scam text messages being sent claiming to offer credits in the wake of July 8th's service interruptions," Rogers tweeted out the following day.

"We will apply the credit proactively to your account & no action is required. If you receive a suspicious SMS, please forward it to 7726 (SPAM)."

Texts have apparently been providing a link to claim a flat-rate rebate — something that anyone who has received a fraudulent text will know is a clear sign it's bogus.

As of Sunday evening, Rogers stated that its systems were still only "close to fully operational," with some customers still experiencing "intermittent challenges" with their wireless, home internet and/or TV service.

Naturally, a ton of residents have made the switch to another, more reliable provider in the past few days, especially given that this isn't the first time that Rogers has had such massive disruptions.

Now that we've all seen how many people and businesses rely on the Rogers network for daily functioning, as well as the fact that all of Toronto's debit machines are tied to it, hopefully something will change regarding their shoddy service and their monopoly over the industry, like people are now calling for.

Lead photo by

Becky Robertson


Latest Videos



Join the conversation Load comments

Latest in Tech

A huge Canadian tech company just cut thousands of jobs in Toronto

Rogers says it will be investing $10 billion to prevent future outages

Another Rogers outage caused issues for some customers this weekend

McDonald's Canada is facing backlash for app draining massive amounts of data

People in Toronto can get cash from class-action lawsuit against major manufacturers

Toronto just jumped to the third-best spot for tech workers in all of North America

Yet another tech company just opened a huge office in Toronto and it's hiring for tons of roles

Internet providers in Toronto beyond Rogers and Bell