rogers stadium

Rogers Stadium already making fixes after complaints about first Toronto concert

Just three days after hosting the maiden event for Toronto's newly (and rapidly) completed Rogers Stadium, Live Nation Canada is already making some urgent changes to the venue, which stands as the largest of its kind in the city.

The entertainment brand told the Canadian Press on Wednesday morning that it is actively reflecting on the flood of criticism following the attraction's opening night on Sunday, when more than 50,000 concert-goers headed to the 44-acre site at YZD (formerly Downsview Airport lands) to see K-pop group Stray Kids.

Officials say they are "already making adjustments" to the site's operations in light of the feedback, including liaising with the City and the TTC — which is offering free transit rides home to patrons on concert nights — to collaborate on improvements to customer experience and safety, especially when it comes to exiting the property.

Photos, videos and appraisals of the show that have popped up on social media generally cite a great performance with phenomenal production value, which, sadly, was overshadowed by the logistical "nightmare" of actually getting home at the gig's end.

Some attendees shared stories of aimlessly wandering "across a sprawling airport field" thanks to a complete lack of wayfinding and direction from staff, along with overcrowding and bottlenecks, lengthy waits to actually be able to leave, and more.

Other security and safety concerns, along with more minor grievances, can also be found online.

As James Pasternack, the councillor of the ward that the stadium is located in, shared in a public statement on the topic, fan complaints and calls from the surrounding community have been enough to prompt a meeting between him and key venue stakeholders on Wednesday.

"Suggestions will be brought forth and changes will be implemented to resolve issues that have been raised by the York Centre community and concertgoers," he wrote. "Going forward, arrangements must be made to improve... before the next performance on July 7."

That show, along with the one on the following night and two the following weekend, is another that is sure to draw crowds: Coldplay, who will be followed by big-name acts like Blackpink and Oasis later in the season.

Lead photo by

JYP Entertainment/Tom Pandi via Rogers Stadium


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