A Toronto airport was just named the best in Canada

Toronto Pearson International Airport may still be the busiest airport in Canada, but the city's other flight hub continues to gain favour and rank among the best in the world.

Billy Bishop Toronto City Airport has landed at the top of another list this week for its customer service, on-time performance and food and shopping options.

Based on the AirHelp Score Report's survey of passengers over the course of an entire year, the island airfield has been crowned the best in Canada by its customers, with an overall score of 7.57 out of a potential 10.

Calgary Airport (with a score of 7.54) and Vancouver Airport (with a score of 7.3) rounded out the top three in the country.

Exciting news! @BBishopAirport was named the Best Airport in Canada in the 2024 AirHelp Score Report. This report evaluates international airports based on service quality, on-time performance, claims processing and food and shops.

Thank you to our @PorterAirlines and @AirCanada… pic.twitter.com/NqcPomrYkP

— Billy Bishop Toronto City Airport (@BBishopAirport) July 10, 2024

Billy Bishop received a score of 8.2 for overall "customer opinion," 7.8 for food and retail selection, and 7.2 for on-time performance.

This put it in 124th place out of 239 hubs around the world — not the best, but far better than Pearson, which came in 227th with an overall mark of 6.95 (with individual scores 7.4 for customer opinion, 7.8 for food and shops and 6.5 for on-time performance).

In other recent rankings, Pearson snagged the title of best high-volume hub on the continent, but rated 20th out of 21 in North America for customer satisfaction. Billy Bishop, meanwhile, was named eighth-best airport of its size in the world by Skytrax last year.

Still, most Canadians would apparently rather drive hours to many travel destinations than deal with the hassles of flying from any of our airports.