pearson airport toronto

Toronto Pearson Airport unveils new changes to keep up with chaotic travel season

The Greater Toronto Airports Authority (GTAA) just announced several measures that Toronto Pearson International Airport will be implementing to keep up with the chaotic summer travel rush ahead. 

Canada's busiest airport notoriously struggled to bounce back following the return of normal travel patterns, with passengers often battling long lines, stressful baggage claim areas, and unpredictable delays and cancellations. 

The GTAA acknowledged that summer 2022 was "challenging for passengers" and is introducing several process improvements, including staffing increases, to make travelling out of Pearson Airport more pleasant this travel season. 

Some of the improvements include contactless check-in and boarding processes, and a new partnership with the Canadian Border Services Agency (CBSA) to deploy biometric e-gates to expedite customs clearance. 

The airport is also introducing several technological advancements, including new digital technology at check-in gates, expanding hours for pre-booking spaces in security lines, and an upgraded baggage system featuring AI that detects breakdowns before they happen. 

New sensors will also be installed to pull screening data and post wait times for all agency checkpoints in the terminal and on the airport's website, giving you a better live understanding of how much time to set aside. 

Pearson is also bolstering staffing in areas like bussing, baggage handling, and terminal operations to keep up with the summer rush. 

Lead photo by

@fabian.tobin


Latest Videos



Latest Videos


Join the conversation Load comments

Latest in Travel

VIA Rail ordering hundreds of trains for Canada-wide fleet replacement

A Toronto airport was just named the best in Canada

Group claims passenger pressured to keep quiet about Canadian airline complaint decision

Flair responds after Sikh flyer asked to remove turban on flight from Ontario

You can visit Ontario provincial parks for free this summer and here's when

It's so hot in Toronto right now that your luggage might be delayed at the airport

New tool will help campers in Ontario who don't really know how to camp

You can rent Doug Ford's family cottage in Ontario on Airbnb