service ontario

ServiceOntario is improving its online processes

Though as Canadians, we never have to worry about facing the dreaded DMV, the Ontario equivalent isn't known to be much better.

Thankfully, ServiceOntario has finally decided to acknowledge that we're in the 21st century, and is going to improve its online processes and move more of its 10 most popular services online.

The transition is not only to make our lives easier, but also to save the provincial government some money and offset a multi-billion dollar deficit.

There are also plans to revamp the way Ontario purchases products in bulk to save more than $1-billion per year, and to cull the number of government office spaces. 

This means potential changes to not only ServiceOntario locations, but also property owned by school boards, post-secondary institutions, and hospitals across the province.

The announcement f0llows news of a number of controversial cuts across the province.

Residents have been able to do things like renew their health cards and driver's licences, as well as purchase new driver's licence stickers online for some time. Ontario treasury board president Peter Bethlenfalvy did not go into detail about which other services will have online options added or enhanced when he announced the news at a speech on Wednesday.

There is no timeline for when Ontarians can expect to see the changes in services, but hopefully, as Green party Leader Mike Schreiner told the Canadian Press in a statement, "smarter" services won't equate to fewer services.

Lead photo by

Steve Paikin


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