ServiceOntario is improving its online processes
Thankfully, ServiceOntario has finally decided to acknowledge that we're in the 21st century, and is going to improve its online processes and move more of its 10 most popular services online.
Being in line at @ServiceOntario brings out the worst in people, I swear. Kudos to the people that work here every day, dealing with grumpy people.— Ashley BooDine-AllDreaded 👻🧙🏻♀️ (@AshleyGA85) October 23, 2019
The transition is not only to make our lives easier, but also to save the provincial government some money and offset a multi-billion dollar deficit.
There are also plans to revamp the way Ontario purchases products in bulk to save more than $1-billion per year, and to cull the number of government office spaces.
Good move. Most of us do so many things on line now. And I’m happier NOT having to line up somewhere.— maureen boland (@maureen_boland) October 23, 2019
This means potential changes to not only ServiceOntario locations, but also property owned by school boards, post-secondary institutions, and hospitals across the province.
Just renewed my Driver's licence and Health Card online. Was very quick, easy and simple. Gotta give the government props for this - they probably so rarely get any from us self-entitled, self-centred plebe's. Great job @ServiceOntario!!!— Vladimir Jon Cubrt (@Vladimir_Cubrt) October 18, 2019
Residents have been able to do things like renew their health cards and driver's licences, as well as purchase new driver's licence stickers online for some time. Ontario treasury board president Peter Bethlenfalvy did not go into detail about which other services will have online options added or enhanced when he announced the news at a speech on Wednesday.
There is no timeline for when Ontarians can expect to see the changes in services, but hopefully, as Green party Leader Mike Schreiner told the Canadian Press in a statement, "smarter" services won't equate to fewer services.
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