toronto condo elevator wait

Toronto condo complex going viral for excruciating 20-minute elevator waits

It can be a total nightmare just getting from A to B in Toronto, but for residents of one midtown condo complex, boarding an elevator might just be the hardest part of the daily commute.

The Citylights on Broadway development's pair of condo towers were completed in 2021, but an apparent problem has already emerged despite the buildings only being a couple of years old.

A video making the rounds on social media is drawing attention to a possible elevator capacity issue with the complex at 95 Broadway Avenue, with residents reportedly forced to wait in painful lines snaking through hallways for longer than 20 minutes, just to board an elevator.

The clip, initially shared via TikTok Live by realtor Alessandra Panno, shows an over 20-minute wait allegedly captured on a Monday evening at around 6:30 p.m. Dozens can be seen in a queue to board the elevators on the complex's ground floor as the camera snakes through hallways leading back to the condo lobby.

Several people have chimed in to share similar experiences with over-capacity elevators in other newly built Toronto condo towers.

And, like every conversation about crappy condos in the city, the famously sketchy Ice Condos got its dues.

Elevator capacity in high-rise buildings is by no means a new issue, and even became a hot political topic back in 2017, when a new provincial law was passed with the intention of making elevators more accessible and reliable.

However, the problem has persisted, and new condo developments are often still constructed with the bare minimum in elevator capacity.

Additional capacity, while not often required for a building's day-to-day elevator traffic, becomes crucial when one or more elevator shafts are taken offline for maintenance or move-ins.

blogTO has reached out to both the developer, Pemberton Group, and DEL Property Management for comment on the elevator situation at the condo complex. Neither company has replied to email requests as of writing.

Lead photo by

Alessandra Panno


Latest Videos



Latest Videos


Join the conversation Load comments

Latest in Real Estate

Toronto quadplex in a century home is on sale for $3 million

The former Ontario home of a Canadian music legend is up for sale

Ontario townhouse sold at massive loss a troubling window into current market

It costs almost $2 million for this Toronto house that's only '60 per cent' finished

These Ontario cities were just ranked the best places to live in Canada

Toronto condo market in turmoil as sales plummet to 27-year low

This $7.5 million Toronto Tudor-style estate has only ever been owned by one family

This is the salary you currently need to earn to afford a home in Toronto