Thousands of steamers in Canada recalled due to burn hazard

Canadians who use steam cleaners may want to check if the one they have at home is part of a major nationwide recall.

Health Canada recently issued an urgent recall notice for Bissell brand Steam Shot OmniReach and Steam Shot Omni Steam Cleaner attachments due to a burn hazard.

"The attachments for the steam cleaners can unexpectedly detach from the steam cleaners and expel hot water or steam onto users during use, posing a burn hazard," reads the notice.

Health Canada

According to Canada's health agency, as of March 19, 2026, Bissell has received one report of hot water or steam unexpectedly escaping from the attachments in Canada, resulting in one reported burn injury.

It says in the United States, the company has received 205 reports of hot water or steam unexpectedly escaping from the attachments, including 160 reports of burn injuries.

How to check if your steam cleaner is part of the recall

Bissell reported that 95,788 of the affected steam cleaners were sold in Canada and 1,211,522 were sold in the U.S. from October 2024 to March 2026.

The recall includes attachments for Bissell brand Steam Shot OmniReach and Steam Shot Omni Steam Cleaners with model numbers 4171B, 4171C, 4171D, 4171H, 4171J, and 4171X.

According to Bissell's recall page, you can confirm your model number by turning the machine over and looking at the product rating label sticker on the bottom of the steamer. The number will be listed on a large black bar on the product rating label.

What you should do if you have the affected products

Health Canada advises Canadians to "immediately stop" using the recalled products and to contact Bissell to receive free, new attachments.

The brand's recall site advises consumers to gather all affected attachments (pictured below) and place them in the household trash. Once in the trash, take a clear photo showing all of the disposed attachments together in the garbage.

"Do not dispose of the machine, water tank cap, and measuring cup of your Steam Shot OmniReach or Steam Shot Omni Steam Cleaner, as those parts are not affected," notes the company.

To receive the free new attachment kit, you'll need to fill out the form available on Bissell's recall site. If you have more than one impacted product, you'll need to complete a form for each one.

"Your free new attachment kit will include attachments that are blue and black in color, and a water tank cap and measuring cup to ensure your set is complete," says Bissell.

The company advises consumers to carefully review instructions before reinstalling and using the new attachments.

For more information, check out Health Canada's recall notice.