ontario vaccine app

Ontario vaccine passport app launches early and people are finding it super confusing

The Ontario vaccine passport app has arrived without any formal announcement and people seem confused about how to use it.

Ontarians have been using vaccine receipts since Sept. 22 to enter restaurants and gyms and the province promised an app, called Verify Ontario would be in use on Oct. 22.

The app became available for download on Thursday afternoon in the Apple and Google app stores, seemingly ahead of schedule.

ontario vaccine app

The Verify Ontario app is in the Google app store.

But that doesn't mean people can use it yet.

A Ford government spokesperson told Global News the app was made available for download to ensure it was available for businesses and organizations on Friday.

"To ensure the app was available to businesses and organizations in real time tomorrow, the verification app was added to app stores today," Premier Doug Ford's press secretary Ivana Yelich told CBC.

Still, anyone can download the app now and that is creating some confusion.

According to the description, the app "scans the QR code on an Ontario government-issued vaccine certificate," and then after scanning a QR code, the business or organization will see: "a green checkmark indicating that it meets vaccine requirements, a red X for an invalid certificate, or a yellow warning indicating that the QR code cannot be read."

But the first step is confusing to some who don't know where to find a QR code on their vaccine receipt.

"Where is this QR code on the actual receipt we're supposed to scan for the proof of vaccine app to work? Unless I'm blind, I'm not seeing it," one person wrote.

People will have to wait a bit longer to get the app working and if that fails, Ontarians still have the option of using paper vaccine receipts to prove their vaccination status.

Lead photo by

Province of Ontario


Latest Videos



Join the conversation Load comments

Latest in Tech

Tech companies in Ontario are laying off tons of workers and they're not done yet

Elon Musk accused of using Toronto residents as 'guinea pigs' for self-driving Teslas

Tesla just unlocked its full self-driving mode beta in downtown Toronto so look out

Ontario is getting another new area code as demand grows for phone numbers

Rogers somehow gained tons of customers in Canada after that disastrous service outage

Sobeys suffers major system outage after possible cybersecurity attack

Twitter lays off a bunch of staff in Toronto after Elon Musk takes over

Someone in Toronto just proposed with a delivery robot