tipping canada

Canadians are torn on tipping culture but many want practice to end for good

It's no secret that Canadians have strong opinions about tipping and according to a new survey, folks are quite selective about where they want to spend those few extra dollars for good service.

Results from a recent Narrative Research poll found that the majority of Canadians (77 per cent) think being asked to tip at restaurants and salons (60 per cent) is acceptable.

A significant number of respondents (49 per cent) also said they felt it was appropriate to be requested to tip from hotel housekeeping.

tipping canada

Narrative Research

Canadians also felt strongly about the least acceptable places to tip. Only 7 per cent said they felt it was okay to be asked to tip at a retail store.

However, there appeared to be a slight uptick in Canadians who agreed that being asked to tip at take-out restaurants (19 per cent), for grocery pickup (20 per cent), and at fast-food restaurants (21 per cent) was okay.

Torn on tipping

When it comes to tipping for transportation, nearly half of Canadians (48 per cent) said they felt it was acceptable to be requested to tip by a taxi; however, that number dropped slightly to 39 per cent for those who felt it was appropriate to tip for rideshare like Uber or Lyft.

More respondents (47 per cent) said they'd be more willing to tip for a food delivery service instead of a ride-share app.

Narrative Research also took the places seen as the most acceptable to tip at (restaurants and salons) and asked participants how much they would be willing to spend on gratuity at those establishments.

tipping canada

Narrative Research

Nearly one in four (24 per cent) said they were more likely to tip 18 per cent or more at a restaurant, while only 19 per cent said they'd tip the same at a salon or barbershop.

Most Canadians (53 per cent) agreed they'd tip 15 per cent at a restaurant over a salon or barbershop (45 per cent).

Hair services in general receive lower tips, as over one in five (23 per cent) respondents said they would likely tip 5 per cent or not at all (13 per cent) at a salon or barbershop. In comparison, only 17 per cent of Canadians said they felt comfortable tipping 5 per cent at restaurants and 6 per cent said they wouldn't leave a tip.

Canadians ready to get rid of tipping

It appears many Canadians also feel strongly about getting rid of tipping for good.

Survey data released in June by Lightspeed Commerce Inc. found that Canada was tied with Belgium for countries feeling the strongest about eliminating the practice of tipping altogether. Compared to customers in other regions, over one-third (34 per cent) of Canadian customers agreed with this sentiment.

Last year, a report from the Angus Reid Institute found that most Canadians preferred a "service included" model, which would scrap gratuity in exchange for higher base wages for service workers.

Narrative Research's recent survey was conducted in partnership with the Logit Group. It polled 1,230 Canadians from the Logit Group's online Canadian Omnibus from August 9 to 10.

Lead photo by

OLIVE JU / Shutterstock.com


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