presto card

Presto is a mess that needs to be fixed says Toronto mayor

It's probably not news to anyone anymore, but PRESTO seems to be having some problems

Glitches are rampant in the system, with cards not working, gates not working, account balance errors, fare evasion gone wild, and tons more.

Now, Mayor John Tory has expressed frustration with the system as well, saying it needs to be fixed, fast. 

He is joining the TTC union in calling on the province to get the program working properly. The union currently represents over 11,000 employees of Toronto's PRESTO-plagued transit system.

The union and the mayor have endorsed a letter sent to Ontario Premier Doug Ford, demanding "immediate and urgent action," otherwise the TTC may not be able to handle the sudden flood of problems once PRESTO is basically the only payment option for riders. 

A spokesperson for Tory says getting rid of tickets and tokens can't be forced into existence "until PRESTO is working well on all fronts."

Whether you love or hate PRESTO, its problems seem to just keep coming. And, it's losing the city money. Hopefully these problems stay in 2018 as we move ahead into the new year, but, they probably won't.   

For those interested in voicing their opinion on the matter, a Presto and TTC Townhall is taking place December 11 at the Metro Toronto Convention Centre.

Lead photo by

blogTO


Join the conversation Load comments

Latest in City

How a historic mansion in Toronto became a home for those in need

Toronto neighbourhood is tired of all the overnight construction noise

This is what it was like to work in Toronto 150 years ago

Toronto businesses call for scientific evidence proving why they need to be closed

Here's the full list of items you can't buy at Dollarama during Ontario's latest lockdown

How to book COVID vaccine shots in Toronto and rules for those 18 and over

Data shows Toronto's residents of colour have way more run-ins with TTC fare inspectors

Here are all the times Prince Philip visited Toronto