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The top 10 walk-in clinics in Toronto

Posted by Julia Stead / November 24, 2013

Walk in clinics torontoThe top walk-in clinics in Toronto offer a higher quality of service than the countless number of little doctor's offices that are tucked away into plazas and shopping malls. There are a lot of reasons why these walk-ins are worth seeking out: shorter wait times, convenient locations, better hours, on-site lab services, and more medical professionals under one roof. These are all multi-faceted healthcare centres that can provide you with comprehensive care. Going to the doctor isn't really something anyone looks forward to, but you can make it a little easier on yourself by checking out one of the clinics listed below.

70 University Avenue
Instead of a short wait for a walk-in appointment, Emkiro offers you no wait at all. How? Walk-in services are scheduled by appointment only. Calling ahead lets you book the next available slot, therefore you'll be seen at a specific time instead of waiting around. You can save even more time by having your blood work done on-site. There are three physicians servicing the clinic, as well as chiropractors, physiotherapists and RMTs available for appointments.

Walk-in hours:
Monday - Thursday: 7:00am - 8:00pm
Friday: 7:00am - 6:00pm

Infinity Health Centre
39 Lower Simcoe St.
Other than Emkiro, this is the only other by-appointment walk-in clinic in the city. Call ahead, book a time, show up for your 10-minute appointment, and then on your way. It's as easy as that. They are fully equipped to provide you with blood and lab services. Four physicians rotate walk-in duty, two male, and two female. If you need extra care, their health centre has chiropractors, physiotherapists, RMTs, a naturopath, and a personal trainer.

Walk-in hours:
Monday - Friday: 8am - 8pm
Saturday: 9am - 2pm

Earl Bales
4256 Bathurst St. North York
This North York clinic keeps wait times kept to a minimum, uses electronic medical records to keep track of every visit, and offers on-site lab-testing so you can leave the clinic without having extra appointments to book. Between the six female physicians, you can be served in English, French, Tagalog, or Farsi. Best of all, they're open 365 days a year, and have weekend hours that allow you some flexibility.

Walk-in hours:
Monday - Thursday: 9am - 8pm
Friday: 9am - 6pm
Weekends: 9am - 5pm

HealthSource Medical Clinic
473 Dupont St.
Located at Bathurst and Dupont, this multi-faceted clinic offers walk-in medical care and on-site blood work. The clinic is part of the North-West Toronto Family Health Group, and patients are encouraged to register as members. Members receive the benefits of same-day appointments, short wait times, and use of their urgent care walk-in service. This service allows you to be seen outside the regularly scheduled walk-in hours.

Walk-in hours:
Monday, Tuesday: 8:30am - 5:30pm
Wednesday: 11:30am - 7:30pm
Thursday: 10am - 8pm
Friday: 8:30am - 5:30pm
Saturday: 9:30am - 2:30pm

Bay College Medical and Lockwood Diagnostic
790 Bay St.
The Lockwood clinic is a comprehensive medical clinic that has been serving the College and Bay St. area for over 70 years. This clinic has it all: walk-in clinic, dentist, a blood lab, x-ray, ultrasound, pharmacy, dietician, and diagnostic centre.

Walk-in hours:
Monday, Tuesday: 8am - 8pm
Wednesday, Thursday: 8am- 7pm
Friday: 8am - 6pm
Saturday: 9am - 3pm

Albany Medical Clinic
807 Broadview Ave
Albany Medical Clinic has been providing community-based healthcare to Toronto since 1946. Today, their roster includes 7 nurses, more than 25 family physicians, and more than 35 specialists. The clinic is supported by over a dozen services, like x-ray, ultrasound, mammogrammy, physiotherapy, and an on-site pharmacy. Their walk-in clinic is open 7 days a week, every day of the year, including Christmas and New Year's day.

Walk-in hours:
Monday - Friday: 8am - 8:30pm
Saturday: 9am - 4pm
Sunday: 9am - 4pm
Holidays: 10am - 3:30pm

Beaches Family Practice and Walk-in
116 Glen Manor Drive
The Beaches Family Practice and Walk-in clinic is one of six clinics within the Comprehensive Healthcare Network. This location's walk-in clinic has six physicians at your service. They provide referrals, flu shots, lab tests, injections, dressing changes, suture removal, and are even equipped for minor surgery. For your convenience, you can call ahead to check availability and wait times.

Walk-in hours:
Monday: 8am - 5pm
Tuesday: 9am - 5pm
Wednesday: 8am - 2pm
Thursday: 9am - 4pm
Friday: 8am - 6pm
Saturday: 9am - 3pm

Downtown Doctors Walk-In Medical Centre
720 Spadina
Downtown Doctors Walk In Medical Centre provides same-day medical services with no appointments or registration necessary. They are conveniently located close to the Spadina subway station, near the University of Toronto. This location is great for students in the GTA that don't have a family doctor. If you require testing, their laboratory gives quick assessments and results. They can serve you in English, French or Spanish.

Walk-in hours:
Monday - Thursday: 9:30am - 6pm
Friday: 9:30am - 5pm
Saturday: 10am - 1pm

East Liberty Medical Centre
901 King Street W
East Liberty's walk-in clinic brings together a wide range of medical professionals, making it easy to provide patients with prompt referrals to a complete array of services. They have family physicians, cardiologists, psychotherapists, lab technicians, sports medicine, chiropractors, physiotherapists, naturopaths and acupuncturists available for appointments. Aside from regular walk-in services, you can request full physicals, pap smears, blood
work, family planning, prenatal care, and chronic condition management.

Monday - Friday: 8am - 8pm

Saturday: hours vary, please call ahead

One Stop Medical Centre
3585 Lawrence Ave E

This Scarborough medical centre is a fully staffed and professionally equipped walk-in clinic. It has convenient hours 7 days a week. They are equipped with lab testing, cardiac services, x-rays, ultrasounds, bone density tests, eye exams, travel vaccinations and have a pharmacy in the building. They also have a sister location in Scarborough, Boniface Park Medical, which offers same level of comprehensive care.

Walk-in hours:
Monday - Thursday: 9am - 8pm
Friday: 9am - 7pm
Saturday: 9am - 5pm
Sunday: 11am - 4pm


Queensway Care Trillium Health Centre
150 Sherway Drive Etobicoke
Trillium Health's Urgent Care Centre in Etobicoke offers treatment for conditions including sore throat, fever, earache, cuts, burns and possible fractures or dislocations. They have available on-site laboratory services as well as a diagnostic centre that features CT scanning, ultrasound, and x-rays.

Walk-in hours:
Monday - Sunday: 8am - 10pm

What did we miss? Add your favourite walk-in clinic to the comments below.



WN / November 24, 2013 at 08:40 am
I have to say, this is the most unusual Top 10 I've seen on BlogTO, but it's a welcome change from the usual restaurant categories.
Danno / November 24, 2013 at 10:11 am
I have been at Queensway Urgent Care many times and I was always disappointed with their service. I won't go into details but there is one doctor (tall, glasses) who is terrible. He stitched me up without cleaning the wound (!) and on other occasion he assessed dislocated wrist without even looking at it (! seriously, no xrays, didn't even touched the patient, just told nurses to stabilize it and wait few weeks). It's sad that people are treated like that. Unfortunately as a medic working for Toronto EMS I see it way to often.
Kimberlea / November 24, 2013 at 11:11 am
I fully agree with East Liberty Medical Centre! They have many different health care providers on site. Every time I have gone there I have had my needs met quickly and professionally. I will keep going back there even though I moved off of King St.
Ken / November 24, 2013 at 04:01 pm
You have marked Queensway Care Trillium Health Centre
150 Sherway Drive Etobicoke at the wrong location on the map.

The map shows location for Trillium Health Centre - 5770 Hurontario St, Mississauga, ON
Qaf / November 24, 2013 at 07:49 pm
Personally my experience with East Liberty wasn't that great, quite unprofessional overall. I.e. list of patient names prominently displayed on a screen across from where I had to sit for blood work (breach of privacy), nurse made it feel like I was wasting her time, and talked about her vacation with a colleague while taking blood, etc.

Maybe I caught them on an off day though, although a bit more courtesy would have made the experience drastically better.
charalique / November 24, 2013 at 07:53 pm
STAY AWAY from whatever the name is of the walk-in at hurontario and queensway in mississauga.

pertaining to a single incident where I accompanied a friend who was already scared out of her mind, a nurse came into the room where we were waiting for the doctor and she half told of news that should have come only from the doctor! We weren't sure who the lady was that yanked her out of the room before she could finish what she said, but we could tell the situation was being handled poorly. My friend later told me that she went there for a follow up appt. and AGAIN, her situation was handled unprofessionally. Not only did they call her to confirm the follow up appt. (she specifically told them she would be the one to make contact due to the circumstances), but they gave specific details of what the appointment was for to the person who picked up the phone---who was not my friend! Being the age of majority I thought that type of info had to be kept confidential. Not only that, but the person who answered the phone was a roommate, not even a relative!

if my friend didn't want to keep this whole ordeal private she would definitely have taken corrective/legal action!

I rem / November 24, 2013 at 11:04 pm
Happy to hear there are appt walk ins.... Nothing is worse than sitting in a waiting room when you feel ill with other ill people.

East liberty....mixed experiences. I agree re bad with confidentiality. The nurse comes into the room and asks you what's wrong and doesn't even shut the door...makes me very uncomfortable. I've also had 3 misdiagnoses here.....the doctors are very young an inexperienced. It wasn't until I was finally able to get in to see my regular doctor that I got the correct diagnoses.

On the pro side, they do bloodworm there and generally have short wait times though with the recent developments in liberty village this may change.
Sam / November 25, 2013 at 12:08 am
I agree with Infinity Health Centre. Fast Service ... have used it multiple times. many other services on site and its open the latest in downtown which is convenient so that you dont have to take time off work. I only wish it opened before work too.
Tony / November 25, 2013 at 09:18 am
All walk in clinics in the city are sub par. They get paid per visit, it is in their best interest to have you come back, which you eventually do.
Ray / November 25, 2013 at 10:05 am
Patient Networks! Isn't this the obvious one that's missing from the list? Everyone who works remotely close to downtown uses Patient Networks as the walk-in clinic to go to. You can go anytime and the waits rarely exceed 20 mionutes.
cultureshot / November 25, 2013 at 10:37 am
While it's technically a specialty clinic for sexual health services, Hassle Free provides an excellent level of care (even though it's busy).
JT / November 25, 2013 at 10:43 am
For dermatology issues Avantderm in the Distillery District provides a great walk-in service, but only after you have been referred by a doctor.
Miles / November 25, 2013 at 12:05 pm
You should check out
They are also on YouTube
They have few locations. Really grand!
And nice!
Bastasas / November 25, 2013 at 12:28 pm
I am surprised this list does not have Simcoe Place Health Clinic I think they opened about a year ago. They are located between Emkiro and Infiniti on Front and Simcoe in the underground path and their customer service and practitioners are a 1000 times better than any other clinic i have been to. I would strongly recommend going there. They also have the best RMTs in town
Bastasas replying to a comment from Bastasas / November 25, 2013 at 12:31 pm
sorry looks like the website is
Dominique Dunphy / November 25, 2013 at 12:43 pm
I'm surprised Simcoe Place Health Clinic isn't listed in this article!

I was looking for a walk-in clinic downtown and I came across Simcoe Place Health Clinic. They have amazing customer service and even though there were many people in the waiting room, the wait time was extremely fast. The clinic is also really visually appealing.

I also saw that they offer a large variety of services like massage, chiropractic care, physiotherapy, naturopathy as well as cutting edge services like Mesotherapy, IV Therapy, Shockwave Therapy and PRP Facials!

BlogTO should definitely look into them!
pamela / November 25, 2013 at 01:12 pm
My husband works in downtown and injured his wrist at work. He was close to an MCI Medical Clinic by the RBC, and told me the staff were attentive and the doctors were fast & efficient. He got a script for an x ray and had instructions on where to go and what to do. I would add this clinic to the list!
AG replying to a comment from JT / November 25, 2013 at 09:04 pm
@JT I second that comment. My experience with Avantderm was quick and professional.
Dr. Riskallah / November 25, 2013 at 10:20 pm
It's a pleasure to mentioned in BlogTO. Myself and my staff are honoured to serve an amazing city and an amazing community everyday. In addition to our Walk-In Clinic, please see a list of other health services Infinity Health Centre offers:

Walk-In Clinic
Sports Medicine
Family Medicine
Travel Medicine
Cosmetic Medicine
Blood/Lab Services
On-Site Pharmacy
Naturopathic Medicine
Psychological Services
Medical Acupuncture
Intramuscular Stimulation (Dry Needling)
Registered Massage Therapy
Personal Training
Custom Orthotics
Sports Bracing
James Morrison / November 25, 2013 at 10:44 pm
I can personally vouch for Infinity health near Maple Leaf Square. I fell on my wrist last week from slipping on some ice outside my condo but wasn't sure as to the extent of the severity of my injury. I walked into the clinic and was immediately taken care of. I am looking forward to going back for treatment to get back to 100% as the physio i spoke to there seemed very knowledgeable and had mentioned she had dealt with a number of similar also didnt hurt that she was kind of cute too. Great read!
MC Skat Kat / November 25, 2013 at 11:43 pm
So you post on Facebook asking your friends what walk-in clinics are good, then write two sentences about each one and add an address? That isn't research nor does it qualify you to say absolutely anything about any of these. How the fuck do you know these are the top 10? Because someone told you they were? Have you been to all of them with legitimate medical concerns in the, what, seven days since you found out they existed? You have absolutely no insight nor authority to offer any opinion on this topic at all. The fucking ego you must have. I hope no one paid you for this.
God's #1 resident sports chiropractor / November 26, 2013 at 07:09 pm
Who's checking your lifeline, your spine? Who's your chiropractor, Got kiropraktik TM? Are you running like a finely oiled machine? Are you the tic in chiropractic? Did you know that sports chiropractors are members of any comprehensive sports professional healthcare team? How much is winning a race, lifting a heavier weight, scoring more points, or winning the game worth to an athlete? How much is performance and individual athletic variables such as speed, strength, agility, or sport technique worth to coach or trainer? How much is improvement in your game or recovery and return to play worth for a coach, trainer, or athlete? How would improved mental function, optimal performance, and voice quality sound like for a singer? What do you think would happen to the accuracy of an accountant or the creativity of a writer or painter receiving chiropractic care? How much is a good night’s sleep and peace of mind worth for a mother receiving chiropractic care
Carl / November 30, 2013 at 03:45 pm
Infinity Health Centre is the best! I've used my benefits there for Massage Therapy with their RMT, and will continue to do so for the professional and relaxing experience.

I've also used their chiropractor, Dr. Riskallah, who gave me an adjustment and also provided me with a custom pair of orthodics. He takes the time to answer all my questions, explain my walking and spinal habits, and how I can improve. He also told me about the opportunities to see the fellow family doctor or pharmacy if I need further questions/advice on health items.
I met the entire staff during my few visits, and feel the sense of knowledge and services all in one place!
ramona kiyoshk / December 20, 2013 at 10:20 am
There is no where on the web to report incompetebt doctors. I went to a walk-in clinic this week, the doctor made a verbal diganosis, without examining me and then wrote the wrong prescription. The pharmacist caught it. I had to go back to the clinic to get it changed. I don't remember the doctor's name and it is not on the pill bottle. The clinic is at Golden Mile, T: (416) 285-7575
1880 Eglinton Ave East (Beside the No Frills),
Scarborough, ON, M1L 2L
StellsBells / January 8, 2014 at 06:51 pm
Been going to the Albany Clinic for about 13 years, we have our GPs there too. Great care, and fantastic that they have all the labs on site, and if you have to go to walkin, they have your complete file there which is super handy. The walk-in staff can be cranky, but I can't blame them given the way at lot of patients talk to them.

Beaches Clinic / January 9, 2014 at 10:55 pm
We went here for the convenience but after a few misdiagnosis (discovered by follow-up with our GP or hospital visits) we won't return. I'm not an MD but mistaking ear wax build up for an ear infection, and a kidney infection for the flu? I think the staff are rushed and not thorough.
Royals / January 23, 2014 at 03:11 pm
Healthsource on dupont is NOT a walk in clinic. Please remove from the list. Was there today.
Roman Elinson / February 22, 2014 at 06:50 pm
FYI. If you live in the midtown/downtown areas of Toronto, you can request to have a doctor assess you in your own home. The service is called Toronto Housecalls. Toronto Housecalls is a service that arranges for a doctor to come to your home for urgent (but not emergency) medical issues. To request a visit, call 1-877-888-8300, or request a visit directly from the website.
For more info, go to
Kat / March 7, 2014 at 01:16 pm
39 Lower Simcoe is by no means good place to go if you are sick. The only positive side is it's top end style & hygiene, otherwise 0 care for the patient, I think all that administration care is their manicure and fake eye colour, ridiculous wait time, and what drives me crazy-
extreme unwillingness to use their brain! I had an appointment for certain analysis, but since I got very high fever, I couldn't even get out from bed. I called them to explain my situation, and all she ever had to say was sorry, there is 24h cancellation fee. I didn't really plan to get fever, can you not charge it, she was just repeating the same thing, like a freaking brainless robot.
Sagar / March 18, 2014 at 12:03 pm
I would avoid Infinity Health Centre as Dr. Karim Riskallah is in the business of ripping off patients. I am currently filing a CPSO claim against him.
In the meantime if I can save one person from getting ripped off by Dr. Karim Riskallah then this will have been worth it. Stay clear.
ktf / March 25, 2014 at 08:32 am
For reasons the receptionist could not explain, Infinity will not see patients under the age of 18, even if they are accompanied by the parents. Emkiro has no similar restriction.
Chip Brosnan / March 26, 2014 at 03:24 pm
@ Ray. I am actually quite mixed with Patient Networks. A few visits I received good care with satisfactory attention to detail. However, on more than one occasion after performing a medical test, I did not receive a follow up call from the doctor I had seen most recently. They were indeed supposed to call. Further, they also failed to book me an appointment that I had (unwittingly) been patiently waiting for to no avail. Only after I found out the appointment had not been booked, was the appointment actually scheduled. In the frenetic pace of the patient churn throughout the day, I fear sometimes patients fall through the cracks. People should definitely stay on top of things and don't assume they are on top of it.
Doru Roman / April 11, 2014 at 01:21 pm
Earl Bales - total disappointment. Parking $10. I asked for the waiting time and I was told 1 hour (at 9:24), I took 2:45 hours to see the doctor.
Susan Henry / April 11, 2014 at 08:46 pm
The comments about the "wonderful" chiropractor Dr. Riskallah, then the caution to avoid him has prompted me to wonder if chiropractic is so good for what ails you, why do you have to keep going back? Sounds like a rip-off to me. Other medical practitioners want to heal you so you don't have to return, right?
diane / April 13, 2014 at 09:01 pm
Infinity isn't a walk in. I went there once at 8am, opening time and told there was not doctor there till 11. I said I would come back then and was told, not to, that they would be busy until late afternoon, I should call for an appointment. They weren't very helpful. Went to the one beside 550 Queens Quay West. They were great!
JeanT / April 14, 2014 at 10:37 am
If you are ever in Vaughan, check out Matlis Medical.
Great clinic and outstanding care.
Bruce Galloway / April 28, 2014 at 02:39 pm
Trillium Urgent Care,

I suffered a broken toe and complications from arthritis. Went to the Trillium Urgent Care on April 22.
Each and every step, I was greeted in a friendly manner, processed efficiently and I had great confidence in their capabilities.
The final assessment was done by Dr. N. Tenn-Lyn. She was the absolute model of professionalism, competence and friendly. She answered all my questions and I felt that I was extremely well taken care of. Our meeting could have been taped and used as an example of excellence in a doctor / patient meeting.
Thank you for an excellent experience, in a difficult time for me. Well done.

Cristina Ferrara replying to a comment from Dr. Riskallah / May 2, 2014 at 10:42 am
I had a really terrible experience at your clinic yesterday with the reception staff and I asked to speak to a manager or dr. in charge and was told I'd be given an email. That's not what someone wants to hear, as I'm sure reception filters those emails.

I was (emphasis on the was) a walk-in customer who transitioned to becoming a family patient of one of your staff who recently left. I've been to your clinic a handful of times over the last year and all of the doctors I've seen have been courteous and professional. But your front desk staff have always been unapproachable and cold, bordering on rude.

Yesterday I forgot my health card. I was told I would only be seen if I paid $89. If I didn't agree to that I would be charged a missed appointment fee of $35. I know clinics are able to put through a billing to OHIP without the card, so I asked that they please make an exception. I even offered to bring my card in the next day (I had to go yo work after my apt). That offer was refused and the original policy was affirmed. I was a family patient at this clinic, and surely the form I signed releasing my information was sufficient to bill OHIP without all the unnecessary strife.

Instead of finding a mutually satisfying alternative, I was met with anunbending "this is our policy" in a cold monotonous voice with no eye contact as she continued to type at her computer. Your staff was rigid, unflexible and completely lacking in compassion. I am a student who travels to your clinic because all of the positives in the past had outweighed the negative. But this negative experience will disproportionately stand out in my memory and I will never return to your clinic. I've had 3 family doctors in my life (not including your clinic) and a forgotten health card happened occasionally. But I was never refused treatment or asked to pay out of pocket for a service. The basic tenets of our healthcare system are universality and accessibility, but the basic tenets of humanity should be compassion and kindness: your staff need a lesson in all of those.

I hope you are able to train your front staff to better represent your clinic; as the first point of contact some people may never get past the rude exterior to discover the wonderful staff within. I'm sorry that I won't get to experience the good parts of being a patient at your clinic.
Vanessa / May 7, 2014 at 10:24 am
I am very surprised that infinity is on this list... After reading the reviews at
For dr. Suneel Sharman. Horrible experience with him, he is arrogant and doesn't have manners... He doesn't care... How can blogto rate this clinic #2 with this kind of drs?
Sara / May 9, 2014 at 04:39 pm
I just moved here and wondering if anybody's had experience in the Etobicoke area from because there's not much comment there.
Brianna / May 29, 2014 at 03:52 pm
Stay away from One Stop Medical in Scarborough.
They say they are open until 4pm on Sundays but once you go there they are "closed".

Here's my experience with them.

Tried to go there on a Friday around 6:30pm but they said they were closed (and the close time is a 7pm).

Tried to go there on the Sunday at 12:40pm and they said they were closed! They only opened at 11am and the door says the closing time is 4pm! When I asked why, the receptionist told me because they were full (mind you only two families were in the waiting room). I told her the waiting room was empty and she said "I told the other patients to go and come back". She also said "The doctor doesn't take anyone after 12:30pm".

Ummm I don't see how that even makes sense because the clinic is closed at 4pm and they just opened at 11am.

I have avoided this clinic for years and the early closures just threw me off even more. I would NEVER waste my time going there ever again.

Please stay away from that place.
They have unreliable hours and could really screw you over if you need serious medical attention.

I even tried to file a complaint on them and there is no phone number to reach anyone besides the receptionist. Emailing them a complaint is no help either because it also goes to the receptionist.

Toronto Doctor House Calls / August 14, 2014 at 03:49 pm
you did a great job in this post, its really helpful for me...
Scott / August 20, 2014 at 03:07 pm
You really cannot be serious about the Albany Medical Clinic. Worse clinic in Toronto! Especially the dermatology dept. Receptionists there are not only rude but incompetent, do not know how to communicate with the public. I have lodged 3 complaints about them over the years. The doctors there are useless and if you do not visit the doctors for more than a year they make you get a referral. The whole health care system is a joke and Albany Medical Clinic is one of the biggest jokes to Toronto.
Denv / August 27, 2014 at 05:13 pm
I'm surprised East Liberty Medical clinic is on this list. All you have to do is google the clinic's reviews and you'll see how awful they are. Yelp gives it a 2.5 out of 5 star. I personally have gone there and had nothing but bad experiences. I will never be back and I now travel and extra 20 minutes just to get better health care down the road. I would never recommend this place to anyone! From the incompetent Dr. that have a record of misdiagnosing patients, to their cash grab attitude to the horrendously rude receptionists to their over prescribing and referrals that reinforce that they are there to make money over treat their patients. The list goes on and one.
Mike / September 4, 2014 at 03:29 pm
Don't even think about going to Earl Bales. When I called and asked about wait times the person told me there was no one waiting. When I got there 10 minutes later there were 6 patients who had been waiting for over an hour. I was then told my wait time would be 30 minutes and it turned out to be over 2 hours. And they say they have 6 doctors on staff but when I was there, during a weekday, there was only 1. I guess it is still golf season. Any place is better than this one. DON'T GO THERE!!!
Erica / September 27, 2014 at 09:52 am
Are you kidding me? Earl bales walk in clinic is the worst ever i've been. What kind of clinic system is this? A woman doctor who was wearing the most skimpy dress without the doctor gown. I felt disgusted to see her boobs while she checked my symptom.
Mimi replying to a comment from Sagar / October 13, 2014 at 09:51 am
Unfortunately I have to agree...
I went to the clinic after an injury (should have gone to the emergency room now that I look back) and after 2 months doing treatments I realized that Dr. Riskallah might not be the specialist in the field he said he was (as he started to sell me on things totally unrelated to my issue).
The wrong diagnosis ended up prolonging a surgery that was probably needed immediately.
kate / October 13, 2014 at 12:44 pm
I can't agree with Infinity being on this list. I had a rash on my arm and the doctor told me I was getting old (I'm 26) and that he thought the rash was serious enough that they would have to amputate my arm. I laughed because I thought the guy was joking (come on - both statements were ridiculous!) and I was chastised and told to take my declining health more seriously. He accused me of IV drug use (most definitely not the case), the nurse who took my blood samples after this encounter made me look like an IV drug user (she couldn't find the vein that was in pretty plain sight) and the antibiotics were way overpriced at his brother's pharmacy next door. Overall - pretty bad experience. That Doctor that owns Infinity is an absolute prick and should limit his practice to the morgue with that bedside manner.
Karie / October 13, 2014 at 02:57 pm
Kate, your comment from October 13, 2014 is shocking-and hilarious! That doctor should be reported to the College of Physicians and Surgeons before he really hurts someone!! My Thanksgiving Day chuckle at your expense...
Stacie / October 13, 2014 at 11:59 pm
The on-site Pharmacy at INFINITY is the best I've been to. The Pharmacists are professional, accurate and extremely knowlegeable. I have moved my Shoppers Drug Mart prescriptions, my husband's prescriptions (when he has any) and even my parents' prescriptions to the INFINITY PHARMACY at 39 Simcoe. I value the Pharmacists' practical advice, quick service, confidentiality and especially their professionalism. It doesn't hurt that the pharmacy is attached to a clinic, and is located right downtown. A positive review from me!
Andrew / October 31, 2014 at 01:45 am
Do not go to the MCI Doctor's Office at Mt Pleasant and Eglinton. Went there 4 times for some sort of lung infection. You wait several hours, then an incompetent doctor might see you for 2 minutes. The 4th time my condition had worsened, the doctor refused to see me and told me to get a family doctor. The next day, I get much worse and end up in the ER at Sunnybrook Hospital!
Alan / November 20, 2014 at 12:29 pm
Infinity Health Centre is one hot mess.

I was charged recently for an appointment that was missed.

Trouble is, I never made an appointment with them for that time/day. I wasn't even in the country at that time.
For some reason they wouldn't even entertain the idea that they made a mistake.

Trying to rectify this with the receptionist was a Sisyphean task.
Ever talk to a kid who just annoyingly repeats everything back to you? That was what it was like. Not fun.

To really improve the situation, here is the email sent to me about my query of the charge levied (everything is original, names removed):

Hi ____

Thanks for contacting us

We looked into your file and this is what is shows:

You called may 18th to book an appt for May 18th and saw Dr _____
You called May 29th to book an appt for May 29th and saw Dr. _______
You called 8am October 29th to book an appt for 10am Oct 29th with Dr. _______ and did not attend or arrived late for the appt

Teh 35.00 charge on the account was for the missed appt on October 29th. We require 24 hour notice for any missed, cancelled or late appt to avoid any charges. The reason we must implent this is becasue we are one of the only clinics where yo can actually book a walk in appt and in order to maintain the service and create a system where wait times are low, we have to enforce the policy for everyone.

In the absence of the policy, we have had too many people book same day appts and not show up. We are trying to minimize the abuse of our unique book a walk in appt system

I hope this makes sense

As a courtesy, We have removed the charge on your file but the policy will apply in the future. We hope you continue to use our services and if you think the walk in by appt is a good idea, please write a review about us.



Infinity Health Centre
Toronto's Most Comprehensive Multidisciplinary Clinic

39 Lower Simcoe St
Toronto, On
Tel (416) 504-0628
Fax (416) 504-2009

No signed name. No spell check. No grammar check. No punctuation check. As I said, one hot mess.

They are close and convenient to me, but if this is the level of correspondence to a client, where else does this extend to in their practice?
Joe / December 28, 2014 at 01:50 pm
I attended the Albany Clinic on a very busy Sunday morning. Although the wait was longer than I wished, I was treated professionally and courteously.
Becky / January 5, 2015 at 05:32 pm
Went to Downtown Doctors today based on this post. Operating hours are listed wrong here. The sign on the door says they close at 5:30. However, I showed up at 5pm and they said they were closed because they have the right to close whenever they want. Be careful if you plan on going here near the end of the day.
Scott / January 7, 2015 at 12:56 pm
So true about MCI at Mt. Pleasant, their referral process is the worst I have seen in my life. They never answer the phone and put you on hold forever. Also they shouldnt be charging people who are unemployed to write letters etc.
Mores / January 20, 2015 at 09:32 am
Poor booking system,two male booking agents looks non professional,as the took them from streets.Manager looks not interested in her job that is why poor adminstration.
Mores replying to a comment from Mores / January 20, 2015 at 09:48 am

807 Broadview Ave, Toronto, Ontario
Not Impressed / January 23, 2015 at 10:12 am
I live very close to East Liberty Medical Centre so I've used them countless times for Walk-In, Family Doctor, Physio, and Massage. My opinion is mostly negative. I could be wrong but I think their hours end at 7 now.

Family Dr. - My doctor is very blunt with no bedside (or even tactful) manner - a few years ago I explained my panic attacks as a side-note to my issue and the doctor literally said "It's all in your head" and meant it. I felt like saying, "Well duh, now how can you help?" Since then, nearly every issue is related to my "anxiety".....even though it's not a constant (I fluctuate anxiety levels and for months won't have any symptoms and I'm very aware of my level). It's very clear the doctor can't get past the label (no wonder there's such a stigma). Also very quick to prescribe meds, doctor tried to put me on anti-depressants for that anxiety appointment even though I said I would NOT go on them.

Walk-In - Highly recommend calling them to find out how the wait time is before going. You can be there for hours, or go at the right time and be in and out in 20 minutes. All the doctors are very quick so you do feel rushed, all are quick to prescribe meds even if you don't want/need them. However, nearly all the nurses I've had for bloodwork were excellent.

Physio - My doctor was very young, and although seemed to know a fair bit, I really questioned the value of sitting for 20 minutes with pulsating pads on my muscles so I stopped going. Also prefer to have someone with lots of experience in this medical field (don't care for fad research), so I guess I'm ageist in this category.

Massage - The massage lady I went to was great. Though one time I let her really work my shoulder muscles and I could barely move for about a week after (and the problem didn't go away), so I stopped that too.

That said, I'll still end up going there because of location..... what's that old real estate adage again? .......
Bryan Flake / February 27, 2015 at 09:48 am
I had no idea there were so many walk-in clinics near me. The most incredible thing I learned from your article is that these places have onsite lab testing facilities. It can be hard to have to wait for a test to be sent away for and then wait for the results. I've gone through that countless times.
Ben / March 10, 2015 at 11:46 pm
I agree with the review on the walk in clinic queensway in mississauga. I did not get help there when i needed it.
good to have an article like this because lord knows how badly some people need a reliable walk in clinic
Kris Kapoor / March 24, 2015 at 08:33 pm
I've started going to Lakefront Medical on Queens Quay. I first skeptical when I saw their Yelp page but I think they changed their doctors recently. I saw Dr. Vellani. He was awesome. Although I had to wait a bot it was worth it. He took his time, explained to me what he thought, ordered specific tests. He even realized how nervous I was during the appointment he called me a few days later to check in if I was OK. When the tests came back he booked a followup and discuss everything with me. His policy was that since I did tests we should still discuss them despite them being normal. I talked to the receptionist afterwards (she can be a pain) and she said despite him only being a walk-in doctor people come in only to see him and refuse to see their family doc at the same
Ada / March 29, 2015 at 10:33 am
Bayview village clinic has the worst secretaries!! What to do when you have s special need child yelling from pain ???You wait!!!! She didn't even make the effort of asking the dr if she could squeeze him in between first patients!!!
Gary / April 22, 2015 at 04:42 pm
I've been going to the Albany Clinic for over 10 years and I don't know if the long wait times are because of my particular doctor, or all doctors there.

Typically I wait a minimum of 1 hour, but my recent 3:30 appt was accomodated at 5:30. Thats a 2 hour wait! Thats ridiculous. Nobody should have to put up with such disrespect.

Does anyone recommend a family doctor in that area with onsite diagnostics who honours appointment times?

Sage Firman / May 3, 2015 at 11:50 am
Avoid Infinity at all costs. Saw this was the only walk anywhere close open on Sunday. Took my sick son there and was turned away. Said they were too busy and that they don't take kids under 8. Said I should go to emergency. Rude and aloof. No compassion at all or willingness to consider an exception considering I was standing right there with my tired sick son. Never been turned away from a walk-in clinic before. Who turns away a sick 5 year old?
Shaking my head / May 10, 2015 at 10:02 pm
To the above poster, perhaps you should read up on a clinic's policy prior to walking in and just expecting to be seen. Every clinic operates differently, and it looks like they are very transparent about their policies on their website - all visits by appointment and they see patients over 18, not 8

Your post is an unfair attack.
Shaking my head replying to a comment from Shaking my head / May 10, 2015 at 10:04 pm
My mistake for pasting the link incorrectly:
Albany sucks / May 20, 2015 at 08:23 pm
Albany clinic should not be on here. It is by far THE WORST CLINIC IN ALL OF TORONTO. Not only are they never accepting people, the front desk staff are awful. Every single time I've tried to go to get help they've been extremely rude. Thank you so much Albany clinic for making a situation that's already negative (having to go to a walk-in clinic in the first place) even worse.
sickly / June 16, 2015 at 10:47 am
Can we get an update on this list? Went to Health Source at 473 Dupont and they have a sign posted outside saying they no longer take walk-in patients.
Angie / August 10, 2015 at 11:50 am
Earl Bales is amazing for most the doctors. Dr. Kauffman is my favourite, she is amazing I love her, very thorough listens to how you feel she's amazing. There's another woman doctor there tho that was so disrespectful I grabbed my bag and walked out and told her you know nothing about type 1 diabetes go back to med school become an endo and then you can talk to me about diabetes...the appt wasn't even about diabetes it was about iron and how my levels were low. Every time I go now I ask please do not give me that doctor she's rude incompetent and ill informed
Sepand / August 10, 2015 at 02:57 pm
For anyone who is looking for a walk-in clinic, I highly suggest going to Wellone Medical Centre right by the ACC. The address is 18 yonge street.
check them out great doctors and facilities.
Jerome / September 21, 2015 at 03:32 pm
Went to Matlis Medical ( and had great experience. Very short wait times and very very clean clinic.
Doc was great.
Galina replying to a comment from Doru Roman / September 29, 2015 at 02:54 am
I was so upset this morning than I was in Earl Bales Walk-in-clinik,because the doctor arrived to walk 1 hour later (at 10a.m.)! I was here from 9a.m.,I was first in the line and I'm was waiting to see her almost 1 hour 20 min.
h / November 6, 2015 at 07:58 pm
went to Earl Bales and saw a Doctor Jonathan Rosenberg. I was very disappointed in the way he treated me and his attitude. I have been there before - and had better doctors.
I found him rude and dismissive
Fred / November 25, 2015 at 11:08 pm
Went to Infinity Health Centre. Dr. Higgs was amazing and very thorough with my skin concerns.
Scott / December 23, 2015 at 03:12 am
Whatever you do under no circumstances should you visit East York Medical Centre and one doctor named Dr. Vali Satei. Him and his staff are a bunch of liars and unprofessional in their jobs. You will not get any good service from him or his staff. The clinic manager there is also unprofessional and is a bully.
Erik / January 13, 2016 at 02:40 am
Emkiro squeezed me in for an early morning appointment when I threw my back out before work. Wonderful chiropractor and acupuncture services, although pricey if you don't have medical coverage.
Jesusa labbao / January 28, 2016 at 09:51 am
Simcoe place health clinic for me has always topped this list. I have been to majority of the clinics listed on this blog. Infiniti clinic does a lot of shady stuff and while they are a good choice as a last resort they will never be my go to place on a regular basis. Simcoe place clinic is a hidden gem and I hope it stays that way although they have been getting busier and busier. The staff are wonderful, facilities really nice and they go above and beyond. It looks more like a spa than a clinic. They really encourage proactive health and are not just about pill popping and reactive treatments. Their RMTs are amaZing. Emkiro clinic is also a good option although it looks very clinical. They had very good doctors and chiros until recently when I think several of their doctors left and opened up their own clinic just a block away. I don't even know how legally they can do that. Simcoe place clinic is prompt and they have so many services under one roof. Best part is they will DIRECT BILL for most services which for me is huge. It allows me to utilize my benefits well. Would totally recommend them.
DLC / February 12, 2016 at 12:35 am
user-pic Health Source Medical Clinic at 473 is actually NOT a walk in Clinic - It states on link : NOTE: We are not a walk-in clinic and only patients registered with the clinic may book appointments. If you’re interested in becoming a member of the HealthSource FHO you can register to be a patient by filling in the new patient form .
V Krishna / February 18, 2016 at 01:09 am
check out the new walk in clinic at 315 Spadina Av - It is quick and convenient. It is called the National Medical Center at the intersection of Darcy Street and Sapdina Avenue.
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