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TTC putting $6-million into service improvements

Posted by Derek Flack / September 3, 2010

Adam Giambrone TwitterRight on the heels of taking a significant lead in yesterday's poll regarding what annoys Torontonians the most, the TTC is announcing a series of service improvements. Is there a connection? Absolutely not, but I thought I'd indulge the fantasy for a millisecond. Still, it's pretty good news, even if it's not much money in the grand scheme of things. And, really, this probably the type of customer service improvement that riders are most interested in (rather than, say, the hiring of a Customer Service Officer).

Given that bus service levels are also returning to normal after summer reductions, it's tough to pinpoint exactly which increases are to be implemented because of overcrowding problems. But, according to Adam Giambrone's announcement tweet (lead image), the TTC is putting $6-million into the improvements.

Although there is again some ambiguity over the term of this investment, an exchange between @larrylarry and Giambrone (@Adam_Giambrone) resulted in the latter's claim that it would be over the remaining three months in 2010.

The list of routes involved is rather extensive, but here's a list of those specifically receiving service improvements (be they seasonal or related to crowding issues): 11 Bayview, 17 Birchmount, 24 Victoria Park, 26 Dupont, 28 Davisville, 34 Eglinton East, 42 Cummer, 44 Kipling South, 45 Kipling, 52 Lawrence West, 53 Steeles East, 54 Lawrence East, 58 Malton, 60 Steeles West, 76 Royal York South, 77 Swansea, 79 Scarlett Rd, 84 Sheppard West, 86 Scarborough, 87 Cosburn, 94 Wellesley, 100 Flemingdon Park, 102 Markham, 106 York University, 109 Ranee, 165 Weston Rd North, 168 Symington, 190 Scarborough Centre Rocket, 196 York University Rocket, 509 Harbourfront.

You can visit the TTC website for more information on the changes to the routes above.

I'm currently trying to find out if its possible to ascertain which of these routes is getting additional service (rather than a seasonal increase), and will update this post if/when I find out.

Update (September 3, 7:00 p.m.)

The TTC has released a bit more information on the service upgrades including the times when service will be improved on the routes in question. Here's the link.

Discussion

20 Comments

slicecom / September 3, 2010 at 11:20 am
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Thats it? I think they will need to add some 0's to that figure for us to see any real change.
qwerty / September 3, 2010 at 11:26 am
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Sweet. The 100 is my bus. As long as it doesn't short turn at Don Mills and Eglington forcing me to take the already crowded 34 then cool. NO MORE SHORT TURNS!!!! When I get on a 34 bus that says it's going to Eglinton Station, I expect it to go to Eglinton Station. I don't want to driver to suddenly say, "My last stop is Bayview so you'll have to get off." FFFFFFUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Greg / September 3, 2010 at 11:27 am
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Although more buses are always welcome, inspectors would be a better investment. The bus route that I take may need more buses, but NEEDS inspectors. The buses on my route are like gazelles-they travel in packs. Sometimes these packs are two, but they can be three or even four strong. 3 buses and then no buses for 25 minutes is extremely common.
mocecils replying to a comment from slicecom / September 3, 2010 at 11:28 am
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never enough is it slicecom?
qwerty / September 3, 2010 at 11:32 am
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I can't believe they're improve service for the 109. It's always empty even during rush hour. Improve the 32 going westbound from eglinton station to eglinton west station. Waiting half an hour to see 3 buses so full the driver wont stop is ridiculous.
DREW CHALLAR / September 3, 2010 at 11:32 am
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I appreciate these changes and won't moan and harp like the rest of the crybabies here who seem to think they know more about running a city and transit system than the holy lord himself.
Greg replying to a comment from DREW CHALLAR / September 3, 2010 at 11:40 am
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Thanks Drew! You truly are a god among men. For those of us who do take transit for any length of time will continue to demand better.
Niklas / September 3, 2010 at 11:48 am
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this town needs more subway lines
KL / September 3, 2010 at 11:55 am
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Burning question: how much of that $6M is going to pay for overtime, while TTC employees continue to use sick days like the rest of us use, well, work days?
Walter / September 3, 2010 at 11:57 am
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I've run for TWO (King) streetcars in TWO days - had the supervisor standing on the corner of University and King tell me the car will be going all the way to Broadview. Only to have the car change its mind and short turn before Bay. Then I have to get off...walk BACK to University because that's the only way I'll get a seat.

Nothing angers a rider more than short turns.
Daniel replying to a comment from Niklas / September 3, 2010 at 12:04 pm
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Obviously we need more subway lines but with $6mill, we couldn't even afford a team to calculate how much another line would cost.
Greg replying to a comment from KL / September 3, 2010 at 12:05 pm
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Shhhhhh. Don't tell people this. Only a few groups of people can do this: Teachers, any government worker, telecom employees, etc. Basically any industry where there is little to no competition.

Top Tip: Work for one of these.
Greg replying to a comment from Niklas / September 3, 2010 at 12:06 pm
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Unfortunately subway lines seem to follow the wealthy. The best way to get a subway station is to be rich.
Jacob / September 3, 2010 at 01:49 pm
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The Eglinton East line is so unreliable it's not funny. I'm glad they're improving it.

Greg: Prices on housing near subway lines go up specifically because they're near subway lines, not the other way like you're thinking.
Bubba / September 3, 2010 at 03:22 pm
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i guess that's just enough to put one extra vehicle on each route or maybe it's just new seat covers for everyone! yay!
mr. hood / September 3, 2010 at 06:27 pm
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i always see supervisors and route regulators downtown with their notepads making sure streetcars are on time, or not.

I would love to see them north of bloor more often(i've never seen one north of bloor, but maybe they exist?) as to keep routes like the 32, 34, 7, 63, and other high volume routes stick to their operating schedule
JM / September 3, 2010 at 10:11 pm
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Everybody wants subways subways subways without thinking about the cost. One station costs $100 million.

Eglinton is such a hard route to manage because of the traffic. Buses get backed up all the time, short turns are needed because people going the other way won't have any service whatsoever.

Another major problem on Eglinton is parked cars, which cuts the capacity of the road in half. There really needs to be more hours and enforcement of NO STOPPING zones on Eglinton. 7am-9am and 4pm-6pm is no longer enough. Toronto's Rush is much longer than that. Getting violators towed away faster for blocking bus lanes would help too. There's always the idiots that think the law doesn't apply to them because they have to get coffee, causing a massive logjam.

Eglinton will see a tremendous improvement with the Eglinton Crosstown LRT, which is underground and will act like a subway for much of its route.
mark / September 4, 2010 at 06:28 am
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Get rid of the union.
All of the TTC problems will be solved once these idiots can actually be held accountable for either their actions or their lack of action.
Ryan / September 7, 2010 at 10:23 am
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Er...

Don't they do this "service upgrade" every fall? i.e. when school resumes?
I always though they scaled back for the summer months, then restored service in the fall. I'm not sure this is an Upgrade, so much as a Resuming of Normal Service.
JLankford replying to a comment from JM / September 7, 2010 at 11:46 am
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Maintenance cost, time, traffic for streetcars eventually override the cost of a subway. Right-of-way for ALL surface routes are a start, but in some cases (Queen) it will never happen.

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