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Peter Silverman Still Helps

Posted by Jerrold Litwinenko / June 29, 2009

peter silverman helps
Peter Silverman may no longer be part of the Rogers / CityNews brand (he was prematurely and surprisingly axed last summer), but he still helps.

Little did I know, he continues to lend a hand to those in need of someone with a wealth of experience (and cojones) in the realm of consumer advocacy.

Seeing that I'm not much of a commercial radio listener, let alone on Saturday mornings, it came as news to me that Silverman's skills and "helps" concept continue to live on in the form of a radio gig on CFRB 1010. While the show is quite different (especially being on radio, and lacking video footage of Peter hunting down culprits and forcing them to respond in front of a camera crew), it retains some of the same principles and goals as the original award-winning CityTV program.

I caught up with Peter Silverman, still tough as nails at 75 years young, to ask him about the end of his tenure at City, the pressures of being the go-to guy for thousands, and how his CFRB radio gig is coming along.

blogTO: How did your 19-year tenure on Silverman Helps on City News come to a sudden end?

Peter Sliverman: Silverman Helps was the longest running Canadian Consumer advocacy show ever. It had gained a well-deserved reputation for honesty, fairness, and as the court of last resort for thousands of people. In fact, people would write and say that the mere mention that they, the consumer, were going to contact Silverman helps was enough to "resolve" the dispute they were having.

My producer, Terry O'Keefe and I were hoping (at the time it seemed certain) that we would achieve our two decades, and if my stamina held up, even more years at CITY. After all, we'd won more awards than anyone else in the newsroom, and we were told by Rogers that we were a vital of the City News brand and image. Vital or not, on the morning of June 4, 2008, (and without any warning) Terry and I were called into the City News boardroom and were told by Jamie Haggerty (Rogers then point man) that as of that moment we were shut down.

When we asked what the rationale was, we were informed that none would be given. When I inquired what was to be done with the 12,000 consumer complaints we had received up to that point in 2008, we were told to "shred them." Over the next few weeks we cleaned out our desks, gathered up our awards, mementos and memorabilia, and went off into the night quietly.

When did your show on CFRB first air?

Not long after leaving City, Steve Kowch of CFRB offered me the Saturday Radio gig. The first show aired on Saturday, the 6th of September, 2008, and it's continued since.

What did you do with your time between media "helps" gigs?

I kept busy. I'm a board member of Car Help Canada, Save a Child's Heart Israel, and the OMVIC Compensation Fund. I also did some charity work, but mostly I went to our cottage and chilled out.

Were people still seeking help from you, even though you didn't have an official outlet to broadcast?

Yes, people continued to ask if I could help them. But it wasn't until I was afforded the opportunity of free time that I suddenly realized the stress that Silverman Helps generated. It was not a job we left at the office. During the evenings and weekends, Terry and I would be on the phone discussing investigations were were involved in and upcoming stories. But the results were worth it, (I think). It wasn't without reason we were referred to as a mini Sixty Minutes.

Your new job at CFRB is on the radio. Does the show suffer from the lack of a video component?

Yes, of course. Radio is a different medium with a different ethos and as such is limited in its impact. Radio stations generally do not have the resources to carry out a Silverman Helps program (the CBC excepted, and even then they combine the TV and radio on many occasions). That said, radio does have a certain cachet, and CFRB"s listeners are loyal and involved, and the station dose have a great reputation within the community, so I do still manage to help good people.

But it is different. I pass on their complaints to the appropriate contacts I have gained over the years, or I advise the listener who to contact and how to resolve their problem. Most of the time it works out. I also have experts within certain areas (condos, contractors, movers, etc) on the show to field questions and offer advice. That's the strength of CFRB's talk format - the interaction with the audience, which offers people the chance to vent, and if not get answers, at least get some practical advice that they can put to use.

How does it feel to once again be a "go-to" for people in need of help? How much longer do you see yourself being a prominent consumer advocate?

It's stressful, yet again. I'm finding myself spending too much bloody time on the computer doing this, and have to find ways of cutting back.

But there is the great satisfaction that comes from helping people who badly need it, and I've found some great individuals within various disciplines' or professions, (lawyers etc) who offer a lot of help for very little in return.

I'll continue for perhaps another year. We'll see. I have some offers that I am pondering along the advising business about customer relations, dealing with complaints, etc.

In your line of work, you must have encountered some wild and wacky situations on the mean streets of Toronto. Care to share one such recent case you've worked on?

None are "wacky" in the humourous sense - to the consumer, nothing is funny if they have been taken, are a victim of fraud, or lied to. But I am working on one complaint that concerns a person being buried in the wrong plot. Apparently this happens more often then people realize. But consider the outcome - if one body rests in the wrong place, then it's likely there could be a domino effect. One out of place means somewhere else someone (hopefully dead) is also residing under the wrong tombstone. It boggles the mind.

The Peter Silverman Show airs on Saturdays at 11am on Newstalk 1010 CFRB.

Discussion

171 Comments

apetimberlake / June 29, 2009 at 10:48 am
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This man is a hero.
I was pretty upset when he was axed from City News, the man is a Toronto institution !!!
Born&RaisedInTO / June 29, 2009 at 11:56 am
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Continue to givem hell, Peter! But I miss you on CityTV (those morons!) :)
Brian McKechnie / June 29, 2009 at 12:12 pm
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Silverman won the Lifetime Achievement award on Friday night from the RTNDA. Congrats Peter!
morga / June 29, 2009 at 01:16 pm
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I don't think anyone will forget Peter dooking it out on King street with that nutball optometrist. He made CNN for that. CTV seems to be firing the wrong crew, as the new CP24 is a bunch of young idiots who never ask informative questions and rely on a teleprompter 100%. Now this is a real journalist, he didnt just report what happened, he got right in there and took it on the chin. Even though your format has been downgraded, keep up the good work Peter.
Mike / June 29, 2009 at 02:39 pm
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Silverman was lucky in hindsight, considering what Shitty-TV has become.
Disparishun / June 29, 2009 at 04:30 pm
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Why does Silverman need to stick to radio, and why does he depend on what Rogers has to say about it? Isn't this the age of the Interwebz, where anyone can say anything to anyone in full HD?
O_o / June 29, 2009 at 10:43 pm
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I worked at an org that Silverman was involved with (not any of those mentioned) several years ago and from that experience I can say that Peter Silverman is a first class jerk. It's one thing to have the personality on TV but he seemed to think he was entitled to push anyone and everyone around every hour of the day. Lucky for him he was good at his job, otherwise his ass wouldn't have been tolerated by anyone.
Peter Silverman replying to a comment from O_o / June 29, 2009 at 10:49 pm
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Watch it, buddy!
peter silverman / July 6, 2009 at 01:39 pm
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I thank all those who wrote in response including the one who said I was a jerk, but did admit I was reasonably good at what I did.
That said I would like to know what organization I was involved with as a jerk
peter guy / July 7, 2009 at 06:32 pm
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I thank all those who wrote in response including the one who said I was a jerk, but did admit I was reasonably good at what I did.
That said I would like to know what organization I was involved with as a jerk
Reply
BigMike / July 16, 2009 at 09:48 am
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How do you get in contact with Peter Silverman?I have a huge problem with royal bank visa!
TimK / July 16, 2009 at 05:57 pm
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PETER, MR SILVERMAN!!!!! I would like to ask for you help/ advice on an ongoing problem that my family is going through. I have watched you for years and have alot of respect for you.
The issue is with Summit energy and I am sooooo frustrated and do not know where to turn. AS a (little guy) I can not help feel overwhelmed by the run around and not knowing what steps are available to me! pls HELP!!!!!
TimK / July 16, 2009 at 06:00 pm
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Evan if there is anyone els out there who has/is experiencing the same problem with these "energy companies" pls respond to this Tim_kyte@msn.com.
I heard someone on the radio speaking of this exact isssue with success unfortunatly I was at work not able to follow too closely!
TimK / July 16, 2009 at 06:05 pm
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Mr Silveramn! pls help! How do I go after a large company (Summit Energy) for illegally entering me into a contract!!! I have spoken to many people experiencing the same problem with this scam of a company. They now want me to pay $900 to get out of a contract I did not agree to. Meanwhile I am paying through the ____!!! pls steer me in a direction! Tim_kyte@msn.com
Cat / July 23, 2009 at 01:59 pm
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Mr. Silverman:

I need your help on a dilemma. I have a client that sold her house, she was excited as you can imagine to take the cheque to the bank to cash it as she had obligations that had to be paid. She and her ex-husband had been with this bank for many years. After cashing HIS cheque, they wanted to hold HER bank draft for 5 days! Dejected, she decided to take it to a different bank. Upon her arrival she looked into her purse to hand the teller her draft, at which time it was gone! It had fallen out of her purse along with her bank card. When she went back onto the street her bank card was there but the cheque was gone! We have pleaded with the lawyer that distributed the cheque (the buyers lawyer), to stop payment and reissue, but he refuses to do so...he has gone so far as to even call the police on her when she went to his office to ask him for his assistance in stopping payment on the cheque. The bank is willing to stop payment, her lawyer is willing to help, but the buyers lawyer who distributed the cheque WILL NOT LIFT A FINGER. If he doesn't do anything she has to wait 2 yrs to see if anyone cashed it then fight with the bank after that time and hope to get her money then. She is a single Mom with 2 small children and the proceeds from the sale of her house was the only thing she had to live on, she has no job, no where to live and now is without that money which is quite substantial, as well. She will be out on the street soon with her 2 small children with no where to go. I and my partner have gone to the law society, pleaded with both lawyers, called the bank and we are exasperated. PLEASE HELP!
Melissa / July 26, 2009 at 05:38 pm
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Hello, Mr. Silverman:

You are the only one I can turn to. I am in need of your help. I believe that an RESP (USC) has taken dvantage of my desier to provide an education for my daughter. I agreed to a monthly $100.00 deposit to USC. However, I was not given the exact enrolment fees, even though I asked. At this point my contribution is $100.00 and the fees are $98.16 and the insurance premiums taxes $1.84. Which means there is nothing being contributed. This amount was the suggested amount by the sales rep, whom was well awear of the fees and factors for USC's gain. Now having the legal documents with all of the information, it clearly makes no sence. It is not gaining for my daughter of myself as a single mother on a fixed income. If you can advise me as to obtaining the bes possibile
refunr we would be greatful. Thank you.
Paul / July 26, 2009 at 07:54 pm
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Wow, people are dumb.
D / July 29, 2009 at 09:12 pm
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Mr. Silverman is amazing. A treasure to this city. Thank you so much for all your bravery and hard work.
Enzo / August 13, 2009 at 08:52 pm
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Hi Mr. Silverman, I have heard good things about you, helping people in need, I can really use your help!! August 10th of 2009 at about 12:10 I went to my car a (2001 Acura Cl) to sit and have my lunch at work it was a very hot day, one of the hottest days of the year so I rolled my windows up and procceded to turn on my air conditioning in the car to cool myself down from the vary hot temperatures, about 2 minutes of sitting in my car I heard a loud shatter of glass that blew all over me, not knowing what had just happened as I turned around I had noticed my back window was shattered into millions of pieces. I was told the outside tempature and ac being on could have blown out my window, so I called Acura Canada and they said that they couldn't do anything about this matter, so my concern is that, if I were to have my kids in the car at the time this incident had accured when the GLASS blew out it would have been very dangerous for my kids sitting in the back seat, they could have been blinded by this glass or serousy injured, thank god I wansn't driving or someone could have been killed. So I asked Daniel at custumers service at Acura Ca. what he thought of that, so he replied that it wasn't a safety concern so they can't or will not do any thing about this. So, please Mr. Silverman can you help me out, what can I do I would like something done about the customer service of Acura I feel there should be a recall done on these windows for these cars. they have straight out told me that there would not be one, because I am the only one that this has happened recently. The warrenty on the car windows are only good for three years of the manufacure date. Please email me and let me know if you can help thank you in advance for reading this.
Zsuzanna Porter / August 20, 2009 at 11:38 am
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Dear Mr. Silverman: I have a copy of your book and have seen you speak in person. I had no idea you were still "helping out"! Your help with the attached would be greatly appreciated by myself and my clients.
My clients will be moving on August 31st, 2009 and they need your help. They will be packing up their computer etc. in preparation for their move so I am writing on their behalf.



Coles Notes Version:

ADT/Dealer came to door selling security

Client said not interested we are moving

ADT/Dealer said how can you refuse #1) System can be moved to anywhere except Hawaii or Alaska free of charge, free of hassle

#2) Two incentives A) $25.00 per month gas card will arrive automatically for a period of 3 years for a total of $1000.00

And B) 10% - 15% off our home insurance.

Due to the calculations the ADT/Dealer wrote down on the 8 ½ X 11 piece of paper left with them (by mistake) they concluded it was a great deal. The system was installed.

The contract they signed was never reviewed with them even though questions arose they were assured to just sign and all would be well. They signed only to find out later that the contract did not include any of the incentives mentioned above.

The first incentive turned out was not an automatic monthly gas card it required them perform a multi-step process to save $100.00 worth of receipts, filling out a survey mailing to a company in the U.S.A. and then waiting 6 – 8 weeks for a coupon. (They had to follow up on this incentive and have never made use of it.) The second incentive their insurance company gave them 5% off home insurance which is half of the smallest amount quoted to them.

Once the house was sold they contacted ADT/Battikha Security Inc. to tell them what their move date would be and at that time were told this could not be done and the balance of the 3 year term would now have to be paid out; an invoice has been sent to them for $1343.66. My client suggested moving the system to either her son or daughter in Hamilton or Guelph and was told absolutely not as these area were outside of their territory.

We have been dealing with ADT/Battikha Security Inc. and the Better Business Bureau at this time we are very frustrated.

My client has offered to pay the invoice generated by ADT/Battikha Security Inc. to fulfill their contract if they (ADT/Dealer) prepay the contract in Fredericton with the monies paid to them for the three year term here in Ontario. They will not respond to my clients comments about the fact that ADT/Battikha Security Inc. says there will be no “additional charges” of any kind if my client signs a “New” three year contract in Fredericton ; however this would require a huge leap of “stupidity” on my clients part as they (ADT/Dealer) have misrepresented significant details and have gone as far as to say that my clients are the type of people who just want to shirk their obligation and are trying to get out of paying them. My clients and I believe that when they use the phrase “no additional charges” they mean once my clients pay out their contract in Ontario ADT/Dealer her will not charge them any more however Dealer in Fredericton “will”!!! My clients called Fredericton to find out what the cost would be and they have quoted much higher numbers and assured them no incentives are being offered. I assure you my clients integrity far exceeds the representatives they have been dealing with from ADT.

My clients have a credit score many would only wish they had as only 24% of the population has such great credit!!!! They would like to keep this intact as they start to enjoy their retirement. I do not understand if there are “really” no additional charges why would they not accept prepayment of the three year term and call it a day? I would like to suggest it is because my clients would end up paying far more down east without any incentives at all just to make ADT/Battikha Security Inc. happy. ADT now knows and have been aware through other complaints that their door to door people are misrepresenting details to get contracts signed. My client cannot help but wonder if ADT is using Dealers they know are getting contracts signed and turning blind eye in the name of profit or is Battikha Security Inc. their Dealer using the “good” name of ADT go get contracts signed? Either way they have a situation that is very sad! They no longer trust ADT/Dealers or any door to door company.

Can you please help!

My contact information is 905-427-6522 which is my office/pager. and of course you have my e-mail noted above.

Jocelyn Minton replying to a comment from D / August 31, 2009 at 02:35 pm
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Does anyone know how to reach Peter Silverman by phone or email.

Need to contact him about an issure that involves many people where Ritchie's Auction sold their items in the June 7th sale and haven't been paid for them.

Ritchies do not answer their phone, there are articles in the paper that they have gone under and whoever has taken over is selling our stuff again at auction in September.

Can anyone help?

With many thanks,

Jocelyn Minton
Gabe / August 31, 2009 at 03:02 pm
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He has a show on CFRB radio now (see below) and is on Facebook you can search for him there.

http://www.cfrb.com/shows/782735
Gabe / August 31, 2009 at 03:05 pm
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On facebook
http://www.facebook.com/home.php#/peter.g.silverman
Patricia O Hanley / September 3, 2009 at 11:50 am
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mr silverman i have a friend who lives i Mattawa and desperatly in need of your help how do i contact you
Patricia O Hanley / September 3, 2009 at 11:50 am
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please e-mail me
stan hill / September 3, 2009 at 12:44 pm
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anyone know how to get in touch with him i have a consumer complaint about ford dealership here in Barrie, bought a mustang 4years a go motor just went out of the blue on monday
Cheryl / September 20, 2009 at 02:45 pm
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Dear Mr Silverman; I use to watch you on TV and was amazed with how supportive you were to those who seeked your advice. I have a concerned matter that involves the Royal Bank and have sought legal advice but they are not thinking along the same line as myself; re what my argument entails. I received a letter dated May 4, 2006 from the Royal Bank stating that my Ex had been approved an increase to our credit line from $17,000.00 to $50,000.00 effective April 11, 2006. This had been without my knowledge as we were legally separated. Regardless of the fact that I had to pay half of the full amount of the $50,000.00; I feel I(joint owner of the account)was not treated fairly by the Royal Bank. I had been in touch with my own Branch at the time, where I was given a print out of the amount being deposited and withdrawn along with being told that it had been approved by one of their direct line agents. I contacted the Office of the Royal Bank Ombudsman by letter. A representative from that office called me and apologized for the error but nothing more could be done as the account had been paid off. Hmmm! How many other innocent people have they done this to and have gotten away with it? I have approached managers at Financial Institutions I deal with at present and they have told me it is unjust what they have done and that I should persue this matter. Due to the fact that they did not respect my rights as a client and I was held responsible for an increase that I was not properly and legally informed of; I am looking for a "just result" to conclude this matter.

Seeking your advice;
Merlita / September 20, 2009 at 10:02 pm
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Dare Mr,Silverman
i saw you in Tv many times and u help lots of people.
you are great,
now i have encountered some dishonest people in MAINEKE in newmarket
i took my Jeep liberty for oil change,, after an hour waiting they called me and showed me my car is licking with oil from the front to the rear pads of my tire,,they told me i needed to change break pads and rotor etc,,that i don,t understand but i told them i didn't see any lick in my driveway as my driveway is too new,so i could have seen it ,i told them put back my tire that they remove,,,so i can pick up my BF to the airport ,they refuse even when they drive me home i called them don,t do anything to my car as i will show it to my Bf when he get here,the next thing i know they already charge me &1191.00.... and they did work to my car which i didn,t outhorized ,and which is initialy suppose to be $26 .for oil change only.. what do u think
Melvyn.Sullivan / October 1, 2009 at 12:33 pm
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Dear Mr.Silverman:I am 66 year old retired man who is living at Ontario Housing,was married over a year ago and looking for a one bedroom apartment,because our bachelor is too small.I have applied to Housing Connection only to receive a letter today informing me that they had vacancy at Hellenic Home for the aged at 11 and 39 Winona,but to qualify I must be over 59 years of age and of Greek origin.Is Toronto now Greece or South Africa.I would like to know after living in Ontario over 39 years and worked,paid taxes,was also injured in an industrial accident in 1989.Can you please explain this to me.
Peter replying to a comment from Merlita / October 6, 2009 at 05:28 pm
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Hi Mertila,

Please email me at silverman@cfrb.com and I will see what I can do to help.

Thanks

Silverman
Liz / October 6, 2009 at 11:03 pm
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Dear Mr. Silverman,

The story below is one that is all too familiar. I found this site (Redflagdeals.com - forum), that had quite a few comments on "Geo Holidays".

I did some research on "scams Geo Holiday" and came up with many people who had been taken advantage like my husband and I. We thought we were finished paying our 15 year old scam - and are now dealing with irate Geo Holiday representatives who claim we are in it for 30 years. Like many of the "victims", we were convinced that it was 15yrs. The pressure to sign was really overwhelming, and we were newly married thinking we had to sign - of course taking the contract to look over was not allowed ... it should of been a red flag.
I hope you would consider helping us and many others that are as far away as Vegas who have been trying to get a class suit against them. Many Torontonians, Southwestern Ontario residents are sure to come forward if they knew you would help us.

I look forward to hearing from you.

Sincerely, Time Share Vic - Liz

We got a call from someone from Geo Holidays last week. This person
claimed
that we had won one of 4 free vacation packages to various locations in
the
world. He stated that every year his company chooses 4 lucky couples to
which are given free vacations. Instead of advertising on TV, radio,
billboards, etc.. he said they believed word of mouth advertisement is
what
they want. We would enjoy our vacation so much that we would happily
spread good word of mouth. (We are in Toronto, Canada by the way).

Being skeptical I asked what the catch was. I asked this guy, "what
will
you people try to sell me when I come there? is this in any way a
timeshare?". He assured me that there were no strings attached and that
nobody would try to sell me anything. We just have to go there and draw
for
the prize (but said we had to be there for approx. 90 mins).

If I hadn't of entered a draw for a vacation at a store earlier this year
I
probably wouldn't have gone at all.... but I didn't want to miss out if I
was mistaken. I also couldn't turn up anything bad for Geo Holidays when
searching on the internet....

Anyways, we drive to the place Saturday morning (our prearranged meeting
time)... and the sign outside on the building says "Fairfield Affiliate".
Interesting... the name Geo Holidays is seen nowhere (apparently they are
just a partner). Inside we were led to a room where we wait a while and
then every couple gets a salesperson sitting beside them to start talking
us
into buying this vacation crap. "All we ask is that you keep an open
mind.
When you get over the anger you have by how we got you all here, you will
be
happy. At the end you just need to say yes or no." Yeah, right. This
strange black guy from Tennessee comes in and start making a big
presentation trying to be funny and all. The audience felt so fixed with
the agents everywhere... they laughed on cue... clapped on cue... like
puppets. The poor people in the front row should have been wearing
raincoats since that speaker guy kept spitting when he talked. The whole
thing felts like something out of the Twilight Zone... it felt like one of
those cults where you are waiting to take your special pill so the
spaceship
will come and take us all away. Creepy...

The speaker goes on talking about points and a system called FairShare
(but
explaining that it is not timeshare). He goes on mentioning it will cost
us $1066 to go anywhere in the world each year... blah blah blah....

He finishes... and it is time for our little salesman to continue to try
to
talk us into it. He reminds us that we are guaranteed our free vacation
no
matter what happens. Out of curiousity I ask how much this actually
costs.
So... we go to a room with about 40 tables with paper and calculators on
them.

He slowly (and I emphasis slowly) explains everything to us. The total
cost for the package came out to about $40,000 something. The membership
is for 45 years. I'm thinking... these guys must be nuts!! And that is
just for the package itself... let alone the annual maintenance fees of
around $500. He does some calculations and says I will only have to pay
$900 per month to get this package. Yeah, right!! ha!! I told the guy
bluntly that there was no way he was going to get a "yes" out of
me.
He told me to wait while he got another representative to tell us about a
package he might not of heard about.

So... some lady who smelt like armpits came over and sat down with us.
She
offered us another package that was for about $15,600 with much less
included (of course). But she said today they had a special on it and
that
it was only $13,600. It came out to about $290 per month or something
plus
the extra $400 maintenance fees (they write a US$ figure to make it seem
smaller). I told her even if it was $20 per month we wouldn't say "yes".
After talking for another half hour she said she wanted to talk to her
boss
to see if there was anything else she could do. She comes back and says
there was a promotion on that she wasnt aware of and the price would
actually be $11,000. We still said "no". She made it seem that us
saying
"no" just boggled her mind.... like she couldn't comprehend how someone
could say "no"! She told us that she was in this program herself and
that
we would be fools not to join.

(Inbetween these discussions we are interrupted 3 times by people
announcing
who has just bought the package. "Quiet everyone. May we have your
attention. Mr. and Mrs. Smith all the way from Toronto have just signed
up
with us." <<Clapping>>. Again sounding so fixed and creepy. And when
we
are talking about the packages when this happens the armpit lady tells us
to
be quiet and listen.)

Still not understanding the answer no, my wife writes the letters "NO" on
a
piece of paper a dozen or so times, shows it to them, and tells them that
we
are leaving. They finally understand. They lead us to the prize office
and we draw our 3 days accommodation-only prize for Orlando, Florida.. and
we leave. At least we got something... but I won't fall for that again!!
These companies lure us in with deceit and lies...
Natalia / October 14, 2009 at 11:54 pm
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Dear Mr.Silverman, please help us!
We cannot solve our problem for 3 years now: we filed a complaint with the city of Scarborough regarding the noise from our neighbours furnace - 7-8 months a year we are not able to sleep in master bedroom, had to arrange another one for this reason. The officer who came for measurements did not consider the night time noise limits and was afraid to say about this mistake to his supervisor. He promissed to come for another readings but never did. I spoke to his supervisor, e-mailed his dept. manager, called councillor's assistant. No result. Nobody wants to deal with this. My husband is in the wheelchair and our house has been modified for his needs. We cannot just switch to another house, which we would gladly have done years ago. This noise makes our life very difficult. There is so much to say about everything that happened, we have copies of all e-mails we sent and received. The way city officials neglected to help us is very frustrating....
We look forward to hearing from you.
Natalia and Yuri
Nonse / October 16, 2009 at 01:26 am
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I download tons of apps to my iPod touch, and they transfer to my dads computer when I sync it. When my dad syncs his iPhone, they get transferred to it. Now he wants do disable app downloading because he has to delete so many apps. How can I make it so iTunes doesn't sync all the apps I download to his phone?



________________
<a href=http://www.youtube.com/watch?v=EDL0UUeyM8c>;unlock iphone</a>
Danielle Weisbrod replying to a comment from peter silverman / November 4, 2009 at 08:47 am
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Dear Mr. Silverman, we all miss you...and I need your help regarding a crook Mover that stole all my money. Movemasters on Victoria Park quoted me $350 for my whole move from 2 bed to 2 bed simple enought move. when they showed up with incorrect size truck i knew we had a problem; he DEMANDED $500 deposit before he even touched a thing. When move was completed and ALL of our worldly possetion were in HIS truck he presented me with a bill of $1,265 and DEMANDED i pay full amound before he can even drive to our other apartment. I was devastaed, had to money and had to borrow that monet for the shortfall. Movemasters refused to give me a flat rate as i requested and also requested a 24Ft truck and they send us a 17ft truck which was way too small; they did send another truck AT MY COST....how do they get away with charging me $200 to move my couch???? i thought this was all part of moving furniture.....
Mr. Silverman PLEASE HELP!!!!!
REGARDS
Danielle
Thanks for nothing / November 5, 2009 at 10:27 am
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It appears he only replies to females on this blog?
Thanks for nothing / November 5, 2009 at 10:28 am
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It appears he only resonds for female complaints the old bugger.
Betty / November 12, 2009 at 02:24 pm
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Hi

How do u get in contact with Mr Silverman. I have a huge problem with Universal Power i too was locked into a contract, my bills for a small 2 bedroom bungalow are like 4,000.00, they adjust it and its 1300.00 estimates and actual readings. The people there are very rude and get upset at you for calling in, they said call an electrician to see where power is drawn, u must have wall heaters or electricity heating, and im telling them no we have all energy efficient appliances and are on gas....in the last 3-5 bills i have been charged over 6,000.00 if not more, this is impossible for 2 people in a small 2 bedroom bungalow.

Please HELP....any suggestions from anyone please email me at bettyrogato@sympatico.ca
Jennifer M / November 17, 2009 at 09:20 pm
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I'm wondering if someone could tell me how i can contact mr. Silverman with out posting my issue on the site. Any suggestions please write back or email at jennifer.medeiros@sci-us.com
Thanks
Nelia replying to a comment from Jennifer M / November 26, 2009 at 09:45 am
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Hi Jennifer did u have any success on getting a contact for Peter Silverman. If u did can you be so kind forwarding it to me.
Nelia / November 26, 2009 at 10:24 am
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Hi Mr.Silverman,
My situation is we trusted a family friend that mentioned if we invest with his company and leave the money in for 3yrs.are money would double we put 50,000.00 in on Dec.03 2006.We have been trying to get this money now over 8-9mth. because we heard other people were having difficulties getting it. So we have been hoping it was coming but highly not,they send a letter stating they were going to release some of this money but 4mths. have gone & nothing. Will you be able to help us,I can always get the total details to you. I know of a few people that are in this same situation,if theirs anything you can do we appreciate your help or advise.

Thanks

Nelia
Tim Mortera / December 1, 2009 at 05:46 pm
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Dear Mr. Silverman,

I would like to add this comment for others to see regarding manufacturers warranty and to beware from buying items from stores like the BRick. We have a fridge that is less than a year old and it is not working. The manufacturer has authorized product replacement but the Brick store staff from the customer service to the management I dealt with is giving us a hard time. Last Sunday they are supposed to deliver (problem started Oct 2009) but they showed up with another damaged goods.

I sent an email to their RVP of operations for Ontario on Sunday but I have not heard from them too. So my last recourse is to ask help from you and to inform the public to beware purchasing big ticket items from not too reputable stores like this (20 Astonbee Rd. Scarborough). They told me that they are going to deliver tomorrow (Wed - Dec 2) but since they failed to deliver 2 times already (first last Fri and then Sun) I am not optimistic about it.

I already sent an email to your office about this. Hopefully this is all done and over with by the end of tomorrow. But damage has been done. So much inconvenience waiting for delivery not counting trips to the store and phone calls.
Tina / December 20, 2009 at 07:57 pm
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Dear Mr. Silverman.

I recently had my car insurance policy sent to me with an increase of 100% in premiums. This is utterly nuts. I did have an at fault accident in Jun of 2009 (I was the only one involved in the accident - I accidentaly drove my car into a ditch) and I put a claim through thinking ok,I have insurance and I was not involved in an accident with another car, so it should be ok. I was told by the insurance company that my premiums would go up but they could not guarantee how much, but 100% (from $1250 to $2450.00) again I couldn't believe it. What can I do to complain and or make this situation. I am a single mom making a one income, I have to pay child support because my son lives with his father and I am struggling to make ends meet in this struggling economy. What recourses do I have. Can you help? Please let me know if I can do anything about this.
joy replying to a comment from peter silverman / December 21, 2009 at 10:10 pm
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Hello Mr. Silverman,
I'm hoping you can help me...My late father-in-law was on your show many years ago.I would love to find a copy of the tape. Does this exist somewhere? You can email me directly if you happen to know (I can give you more specifics).
Miss your show!
Thanks for your assitance.

Sincerely,
Joy Levy
Tina / December 31, 2009 at 10:39 am
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I had a bad experience with RENO CANADA and was told by the store manager that they do not stand behind their products and will sell anything to make a dollar.
As a result, I am now stuck with a toilet I donot want and just want to return it.
I have the orginal receipt and it does say on the receipt they takes returns.
I just want my money back.....HELP
Raymond Vitellaro / January 3, 2010 at 01:25 am
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Silverman i need your help BADLY. Very short: i was involved in a near fatal car accident about 4 years ago i have healed but i suffer from chronic pain, i snapped my sacrum,and my pelvis on both sides and no doctor wants to treat me because i need pain killers and it is an epidemic in the city and all over North America, That's right i'm talking about Oxycontin. It's no fair how all these people who don't need them are getting them and selling them on the street for $15 for the 40ml and $30 for the 80ml . Meanwhile people like me can't get any doctor to take me on as a new patient let alone prescribe me pain killers. I find that after my accident i am being neglected by are medical system. The last doctor i had that was finally helping me and giving me 40ml 3x a day so that i can go on with my normal activities and go to work, well he was shut down by The College of Physicians and now i called them to complain and they told me basically "OH WELL" and gave me the number to the Health Care Unit and i did and was put on a list of over 300 people and told that it would take months for my number to come up to find me a doctor. Meanwhile i suffer with the chronic pain. Please help i don't know how much longer i can hold on and suffer. I find that most doctor's of different races take their own in as patients and i can't even get a doctor. PLEASE, PLEASE, PLEASE HELP ME this is no fair to people like me while other people get rich off of this.
Lynne Sheppard / January 9, 2010 at 07:42 am
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Hi Peter:

I'm hoping you can help me with this problem.

On November 2nd, 2009, I tried to book a Westjet Vacation to Florida on-line. I entered all the information required including financial. When I got to the end, I saw that it did not go through and I was told to "try again". On November 4th, 2009, I "tried again" with the same credit card and it did not go through, so I changed credit cards and got the same message "try again". I tried one more time, the next day, and the same thing happened. I decided to check my credit cards on-line and to my surprise all the charges were on my credit cards. I called Westjet and spoke to an operator. She told me she removed all the charges.
Again, I checked my credit cards on-line and fund that only three of the charges had been removed. Since then I have talked to three operators over the past 2 months at Westjet. All three have told me they would take care of the problem and call me back. I have not heard from any of them and the one charge is still on my credit card. E-mails and a letter to the president, Sean Durfy, have gone unanswered.

Help!!
Gwen Held / January 10, 2010 at 07:56 pm
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Dear Mr. Silverman
I really need some answers and some serious help to get my serverance from my employer of almost 13 years. I"ve tried by myself and it seems I can"t get anywhere with the government offices that are there to help. Even the labour board say they can't help. I truely beleive that I'm the only one in Ontario that is'nt protected under our so called labour law. Please someone who is tired of the way this province does things for me and other people in my positition but really don't know where to turn or Mr. Silverman please, please e-mail me back.

Sincerely,

Gwen Held
FRank / January 12, 2010 at 12:42 pm
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need you help, not sure if you can help me so my friend, can stay alive but am asking,
NataN replying to a comment from Thanks for nothing / January 24, 2010 at 01:49 am
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And if you complain about certain people like Abraham J. Green he won't even replay to you. He would never go after Al Green construction because that's a good buddy of his. And Al Green's lady friend informed me there's a media black out on Abraham Green, but don't worry he get's the heads up from time to time about people contacting the media to expose him. Lot's of people try to sue but for some reason Al Green just keeps on winning.
Natan replying to a comment from Peter / January 24, 2010 at 01:52 am
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hay Mr. Silverman what is a good time to call your show? I was thinking maybe you can answer my questions on the radio.
NataN / January 28, 2010 at 10:30 pm
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Mr. Silverman is a con artist and a coward! And still no answer from him. what a joke!
Lynne Sheppard / January 29, 2010 at 07:33 am
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My dispute has been resolved.
Lil / February 21, 2010 at 10:45 pm
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Mr Silverman...My husband passed away in Dec. He left me with a very large visa which is not mine and is soley his. there is no estate money and they keep sending bills in care of me. It is not mine. I did not take it out or sign for it. I sent a death certificate and a note telling them that there are no monies. I live in an apt. and hope I will get enough from pension to live on. I have applied for GIS. I do not know what I will be getting from the goverment. I had lung surgery last May and this is making me ill worrying about this. Is there anything I can do to get them to stop sending them to his estate when there is no estate money. Please let me know what I can do next.
Sanjay Patel / February 22, 2010 at 03:02 pm
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My Natural Gas contract got automatically renewed with Direct Energy after my previous contract had ended at more than 3 times current flex rate of $0.12/cubic meter for natural gas supply charge, I am paying $0.378/cubic meter now. I had no idea that the contract would get renewed automatically and at a very high rate. The only reason for me noticing the issue was that I had a residential bill over $400, ouch. I enquired with Enbridge about the supply rate not knowing that my contract was still with Direct Energy, it should have ended in October of 2009. I learnt that I am automatically stuck with a contract renewal for another 1 year, previous contract was 5 year. I had not read my bill carefully until a very large bill came and that is why I started to make enquires. Corporations are smart and deceiving. After I had gotten myself stuck on the original 5 year contract I was not about to get into another energy contract. Please help me fix this and also help other consumers. I found out from a service personal at the Ontario Energy Board that there have been others that complained about being automatically renewed and if a person is not carefully looking at all their bills and mail may miss out on the opportunity to terminate there new contract. The home owner doesn't need to approve to be automatically signed up for the renew contract. This seems wrong and underhanded.
2homes2none / March 3, 2010 at 02:14 pm
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I am the victim of an "undefended trial"
This means that I was not allowed to speak or present evidence, or my dozens of witnesses at a trial that took both my houses from me ($360,000 - everything i worked my whole life for)
Countless unfounded accusations and unproven lies were used to convince a female judge that I am a terrible man and this was the basis of this "precident setting decision". There are dozens of documents and evidence to prove otherwise, but HAVE BEEN IGNORED by the "superior court of justice". It is hard to fathom that such a nazi type procedure and gender discrimination could take place in the country of canada.
Somebody please help bring this to the attention of the media and people of canada? When our basic civil rights begin to be violated without notice, we are all in deep trouble.
Vincent W / March 13, 2010 at 12:37 pm
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Mr. Silverman,

I do not know where to turn. Mattamy Homes continue to push away our need for help. The front of our home continue to leak when there is rain. We continue to patch ourselves because they will not address and now it is past the warrantee. Today with the heavy rain we have 3 leaks which is now extending to the basement. Who can I turn too?
Please any information would be gratly appreciated,
Golam / March 15, 2010 at 01:39 pm
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Hi Silverman,

Do you know that in Toronto there are many condominium owners are facing a tough time with their board and their condo management? There are condo laws but no one from government to enforce it. We trust the board members to look after the homeowner’s interest but when they become elected then everything changes. The board members join hand with condo management companies and forget about the homeowner’s interest. The home owners are left vulnerable, they cannot even go to their own condo lawyer because the lawyer supposes to protect the board’s interest not the condo owner’s interest. You tell me how is this fair and why the Government is not doing anything about this. We need a condo police in Ontario that will watch the activity of the condo management and the board.

What we are trying to do to fight this, we have created a contract for the new board that they will sign before they are elected. Also we have put together a website that will be used to connect with other condo owners from anywhere. The website is a networking site for all condo owners because we need a voice and without our loud voice no one will feel our pain.

Please help us with your suggestion.

Thanks,
Golam
www.howtocondo.com
Sebastian / March 19, 2010 at 10:02 pm
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Hello Mr. Silverman,

PLEASE "help" me as I have fallen victim of a scam from a moving company. Desi Movers Inc. 416 889 8107. I called them a couple of weeks ago and got a quote from a 'Michelli' who claims to be the General Manager. Michelle quoted me $40.00 per hour which includes 2 men x a min of 4 hours + 1 hr travel time = total $200.00

Today she was not in the office and I had to deal with Venessa who said Mischelle misquoted me.

When the movers arrived today they reconfirmed the quote but asked me to pay another $200.00 as deposit for insurance purposes....I objected ....got angry, but ended up paying as they assured me they would return it back.

It took them about an hour to load the truck as I did not have much in terms of furniture.

After they loaded the truck...they gave me a bill for $1,345.50 and insisted on me paying or they would simply take the furniture and leave and they would put the furnitue in storage.

I was stuck and ended up paying them the money. To make matters interesting they took long to do the job and then demaned another 245.00 to complete the job. I did not have any more cash to give them so, they simply left the balance of my furniture and left.

On looking at their web site today...it looks like many people have fallen victim to this movers.

PLEASE help me get my money back and put a stop to this moving company as it seems thay have been scaming people since 2007.

Thank you.....

Paul / March 19, 2010 at 10:49 pm
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Desi Movers are total assholes -- they ripped me off too, but I don't think Silverman reads this website!
Jason Wilding / March 24, 2010 at 04:16 pm
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2006 suzuki motorcycle with 20 000 kms internal trasmision parts failed and no help from suzuki i did try to contact Transport Canada due to safety and they do not like to answer phone
Gary Walker / March 25, 2010 at 01:13 pm
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Afternoon Peter, Silverman

I am so Sorry to now find out that You are no longer the real peoples defender, in Toronto very poor choice by the network.. I have seen you HELP and save so many in bad situations.

Your the Greatest every Mr. Peter Silverman...

However I have run into a situation with a local used car dealership" LECOS Inc" @
http://www.lecosauto.ca/index.htm?sourceid=navclient&;ie=UTF 8&rlz=1T4GGLL_enCA313CA313&q=lecos

I bought a Vehicle from them in Oct 06 2009, I had issues with the vehicle with the transmission failing twice, I argued and fought for the to repair it finally aft two months they did, few more issue on the vehicle came up but I repaired them due to the rudeness and poor business ethics. I am now very upset and saddened to find that the dlrshp took my vehicle away from me in Feb, 2010 under a small type in there contract that was never told to me, the took my $2,500 deposit, $400, hidden fee that they will not explain...they also have been trying to get an additional $500 out of me and my family if I aver want to see the vehicle again we can not afford it. LECOS has been threatening me and my wife that they are going to sell the vehicle soon? L This is not right or fair.

I have still been paying for the vehicle $366.78 a month + insurance since then and they still have my car 2001 Merc-Benz. They took our car with out notice one morning Feb 12 , 9:am I came out and it was gone from my house I called the police (Richmond hill) file report and the tracked it dwn. It was in holding at there dealership LECOS. The Police would not get involved because it was a civil matter, the dlrshp owner Phil Lecos lied and told the Police I could get the vehicle returned as soon as Insurance was verified... That was over 6 weeks ago, I have called many times and asked and pleaded to have my vehicle returned to us, also contacted the Consumer Beau and still no once can get them to return my vehicle?
I sent a letter to them also demanding the vehicle back - I am desperate, stressed over this whole situation losing sleep and not eating so well I Have a family with four kids, and have no one to turn to for help!

Can you please find a little time to Help Us, Peter… and advice would be helpful

Gary Walker
zena ezechiels / April 2, 2010 at 12:51 pm
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Thank you Mr Silverman for your advocacy. Thank you for your constant help. I hunt all down if anyone ever tries to rip me off. )a;tjpigj O wemt through frustrations at times ) I closed the contracts. ( even though with running around to seal the deal

But I want to thank you for your help to all. God Bless you
Silverman.. You indeed help.

Zena Ezechiels
Natan / April 2, 2010 at 11:23 pm
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so how exactly did you get into contact with him?
Gurdish / April 4, 2010 at 05:09 pm
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Good Afternnon Mr Silverman

I need your expert opinion on my problem. Recently I recieved a letter from student transportation of peel region ( STOPR) saying that my 2 kids ( grade 1 and grade 3) are not eligible for transportation to/from school. They said they have new software to measure the distance from school to our street. For eligibility distance should be more than 1.6km. According to google and other map sites our distance is 1.9km beside the main road or 2.0 through the local road. Our are school is kingswood drive public school ( 235 kingswood drive) and our street is wildercroft.I myself checked with my cars odometer to make sure . It is same as google's map. My question is why there software is so accurate than anything else. I would have accepted their notice if my street is 1.6 km from school.

What do you think we should do? I am sure there will be lots of parents like me. Please help

Gurdish
Natan / April 4, 2010 at 09:18 pm
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silverman is just a poser and a coward who's to afraid to confront people.
Natan / April 9, 2010 at 09:13 pm
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I contacted Peter Silverman against the Al Green sculpture studio for not providing me with the service I paid for. And I was kicked out of the studio early and told that my sculptures were a bunch of fucking garbage. I also got threats from those people, and peter fucking silverman ignored me. that's because the man who claims to be a consumer advocate against injustice is biased, and won't expose bad jewish businesses--figures
Daniel / April 10, 2010 at 05:09 am
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I think the guy earlier was right, many people are just plain stupid this is not the Peter Silverman website he may not even read this, it is a story about Silverman. I have a problem with a dog on our street that shits on our lawn every morning can you help me? A good start to many problems would be if you don't ask for/want something, don't sign a contract but if you do, read it.
That's my advice.

Daniel .... Toronto
http://bit.ly/jgk9h7
Peter Silverman / April 13, 2010 at 01:27 am
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For all those who are using this site, I am not ignoring you, I did not know it even exhisted. So if you want to get a hold of me its silverman@cfrb.com. Just remember, I do not have the CITY TV resourses-I can advise and tell you what you can do on your own but I do not have the cvapability to push a camwera in someone's face. And for the person who said I would not go after a Jewish Business, he obviously never watched the old SH, and he has the head up his biggoted ass.
Peter Silverman replying to a comment from Gary Walker / April 13, 2010 at 01:28 am
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I think I have replied to your problem
Peter Silverman replying to a comment from Gurdish / April 13, 2010 at 01:30 am
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Your options are to try and get your local School Board rep to intervene. The whole issue of school busing is a tough one as school boards try to save money.
Peter Silverman replying to a comment from Sebastian / April 13, 2010 at 01:35 am
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I can't recall but I think I dealt with this. In short, there is not a bloody thing you can do except complain to the consumer protection branch of the Ont Govt. (Google them) Just remember this was a regulated industry, no longer, so mit became a free fire zone for consumers. How ever the new
conmsumer protection regs do impose some contyrols over what movers can do-but once they get your goods on board you are their hostage. If you move again, google how to pick a mover or email me and I'll give you some advice. BUT remember with movwers you get what you pay for, cheap often ends up expensive.
Peter Silverman replying to a comment from joy / April 13, 2010 at 01:37 am
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You will have to contact the CITY Library, it's at Dundas Sq
under the Rogers ownership now.

Peter
Peter Silverman replying to a comment from Raymond Vitellaro / April 13, 2010 at 01:40 am
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There is not a hell of a lot anyone can do. But try your local MPP, after all McGinty keeps on about ending waiting lists etc.

Peter Silverman replying to a comment from Cat / April 13, 2010 at 01:43 am
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Write to the cmplaints at the Law Society of Upper Canada.

Try jdipietr@lsuc.on.ca

Peter
Peter Silverman replying to a comment from Betty / April 13, 2010 at 01:45 am
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Are you still fighting over this? Read my comment
my e mail is silverman@cfrb.com
Daniel / April 13, 2010 at 05:10 am
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I don't think this guy is really Silverman he can't even write rightt.
Daniel ... Toronto
http://bit.ly/jgk9h7
Natan replying to a comment from Peter Silverman / April 14, 2010 at 11:10 pm
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I called out peter silverman years ago and the guy is too much of a chicken shit to give me an answer.

here's the message I sent him

Dear Peter Silverman, you contacted Al Green to give him the heads up on my plans to expose his crooked sculpture studio though you. He told his Managing Director Melanie and she went around telling everyone in the studio about it, making me the laughing stock of the Al Green sculpture studio. what do you have to say for yourself? I made a post about it in the City TV forums but it was deleted. make no mistake I will spread the word all over the internet. Will you break your silence when people start reading about what a big phony you are, and appologize?
probably not. because you are a coward.

Peter Silverman won't expose these phonies because they move in his circle. I personally herd the manager brag about a media black out on Al Green. and that they have been contacted on numerous occasions by the media with the heads up.












kai marunde / April 15, 2010 at 12:07 am
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I was in a car accident and am now getting shafted by the insurance company.

I would be so so for ever grateful to you if you could find it in your heart to help a fellow canadian in distress. There is only one way left for me and that would be suicide.

It came to me one night lying in bed trying to sleep,

I useed to watch you on television all the time, never missed any of your shows.

If you could reach out sir, you are a canadian hero.

My name is Kai Marunde I am 46 yers old.

I pray that this message reaches you. Kai
cindi / April 18, 2010 at 08:15 pm
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hello mr. silverman

Please give me an advise....my name is cindi. i am the mother of three. last summer i have sign up with summit energy in April 2009...not knowing is a scam...i was unfortunate now that i am paying for hydro double time the my monthly bill. my biggest mistake is there is such a scam out there...all i know is that this old gentlemen came to my front door tell me about the fix price offer that will give me the benefit in the near future. i told him that my husband is out of the job and money saving can be a benefit to me and my family for sure...because i am expecting a child in oct.2010. this man said sure you will save money in the long run no doubt... now as the months goes by i feel hurt and disappointed that i was scam into so badly....

so now i decide to bit the bullet and paid the fine and goes on with my life and let it be a big lesson not to trust anyone
look and sound so sincere, AT MY DOOR STEP.

i call summit energy about breaking the contract, they gave me the total$ of my fine is $480.90,THAT NEED TO BE PAY BY ME.

MY QUESTION TO YOU IS CAN I DO ANYTHING ABOUT THE SCAM SO IT WON'T HAPPEN TO ANY MORE INNOCENT PEOPLE.

karen / April 23, 2010 at 08:37 am
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Good morning I am writing this on behalf of son he is in the Canadian Armed Forces he is now stationed in Shilo Manitoba , he bought a phone from TELUS but before he did that he had asked them if there would be service there they told him they have service as this is a way he can talk to us when he can well when he arrived at his base there was no service at all he had got a hold of us told us what happened we talked to TELUS they came back with he has a 3 year contract with us and he has to pay for it well being in the forces they do not get paid alot for what they do he can't pay for two phones as he had to get one from another company as he can tell us what is happening to him and when he will be leaving to protect our country. TELUS wants him to pay out his contract at $800.00 and give them the phone back that he paid for and was not on the plan could you please help us with this matter as they have sold him a service that they don't have
Ashleigh Robbins / April 29, 2010 at 09:59 pm
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Hello:

I'm contacting you out of extreme frustration. I'm a small business owner. I have been dealing with a company by the name of Monex Group since 2007. They provide interac machine/direct payment service. The problems started February 2, 2010. A pre-authorized debit transaction in the amount of $17.03 was returned NSF. This was a payment to the company. I received no notification of this in any form. Shortly after that Monex Group froze my interac deposits. Again I received no notification of this in any form. Approximately March 1, 2010, I realized that no payments were being deposited into my business bank account. At that point, I realized that my business account was being hit with multiple NSF charges from the bank and Monex Group for the rental fees for the Interac machine. At this point I started calling the company to find out what was going on. For the first week, the number rang nonstop with no voicemail. I finally got through at the beginning of the second week. From the second week of March until last week, the third week of April, the responses were many. For example:" you don't have an account", "the computers are down", "call back tomorrow", "there's nobody here", "the supervisor is on a break/meeting/phone". They have forwarded me to other people in the company and I would be disconnected. I've left multiple messages with actual people and no one has ever contacted me. I was told to "call back when you're not drunk", and it goes on. So now it is April 29, 2010 and Monex has still not deposited any funds into my business account, the NSF charges keep coming. It went to a collection agency and still I have no idea what is going on except that they have approximately $800.00 of money owing to me. I have pulled together my bank statements and all of my business receipts. So basically, they gave no notice of any problems, have frozen and kept all of the deposits they have received from interac and held all of that money. They are holding money that my store has made all over $17.03 and due to their disgusting business practices, my account has accumulated a large amount of NSF fees. Monex Group contines to take the direct payment monies. They have received money and still refuse to release the approximate $800.00 to my bank account. They are still giving me the runaround. I've called the Better Business Bureau and they are no help. I'm at a loss and have no idea what to do. In speaking with the staff and asking for the Manager, I was told that they couldn't give me his/her name. I asked for statements, they said they don't do that. I asked for their address, so I could get this straightened out in person. i was told that they couldn't give me the address or the contact information for their head office. The people that I've spoken with are rude, condescending, unprofessional, inefficient and completely ineffective. I've got all the bank statements, business receipts and a few emails. From an email I received from them i have an address. Can you please assist me in getting this straightened out?

Thank you for your consideration,


Ashleigh Robbins

cell: 416-858-6444
email: ashleighR-marketing@hotmail.com
Naveed / June 11, 2010 at 11:01 am
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Hi Mr.Silverman,
I am forwarding a website to you http://sosintel.blogspot.com/
Please take some action as I am also forwarding all the emails from that website as I am also a victim of this scam.
I need replacement filters and they are too costly and this blog says they don't even work properly. I paid over $3200 and they said 20 yr warranty but this is all a scam.

Following are the emails of some of the victims of this scam.Kindly help.

Tuesday, December 9, 2008
Please READ. DO not attend to Summit Osmosis system presentation or buy product. Scam System!!!!
Hello all...

Recently few members of community in Mississauga have attended presentations held by Summit Osmosis Systems. They are a water filtration company who work under a pyramid scheme. They entice people by claiming members earn 4000 dollars+ per week or month without any immediate investment. What people forget to understand is after 6 months you will be paying 3200 dollars or 5500 dollars with interest. Financing companies will come after you and you will not be able to get rid of a huge debt easily.

This is a scam, the water filtration unit they sell is not even worth HALF of 3200 dollars. It's total value is 300 dollars MAX.

PEOPLE beware...after 6 months financing companies will come after you for their 3200 dollars. If you do not pay you will be paying a heavy interest rate.

Please stay away. Stay away.
Posted by intelman at 2:01 PM
"Please READ. DO not attend to Summit Osmosis system presentation or buy product. Scam System!!!!"
9 Comments - Show Original Post Collapse comments

Anonymous Anonymous said...

Yea its a scam. I went their with a friend. They tried to make us sign it. They actually did succeed but then we didn't feel right about it so we ripped up the paper.

January 22, 2009 9:26 PM
Anonymous Anonymous said...

SOS Water systems is SCAM SCAM SCAM!! they will do whatever they can to rip people off... the product is big time over priced, and they trick you into financing the unit, and it screws your credit.... I wish we could take some actions against them.....

June 17, 2009 9:53 AM
Anonymous Anonymous said...

Depression is all I got from this Summit Osmosis water filtration system after I was recruited to join this company. It happened so fast that I regret signing a contract without reading it first. I only found out whats written in the contract that I signed when I call the company if I can return the water filtration system anyway, it was not installed and never used but Laurie, whoever she was, said that we are given 10 DAYS to return the product which is ridiculus for that expensive thing, for me, 10 days is too short, we are not given enough time for the thing to return in case we are not satisfied.
Its like, we are forced to pay it wether we like it or not, period. I got more depressed finding out that I signed credit application
and agreement with Nelson Finance co. meaning we dont pay directly to SUMMIT OSMOSIS but to the lending co. with 29.9% interest per annum....its killing me softly.
A lesson too expensive and with interest....B E W A R E

Depressed
North York, Ontario
Canada

June 17, 2009 9:58 AM
Anonymous Anonymous said...

Hello all...

Recently few members of community in Mississauga have attended presentations held by Summit Osmosis Systems. They are a water filtration company who work under a pyramid scheme. They entice people by claiming members earn 4000 dollars+ per week or month without any immediate investment. What people forget to understand is after 6 months you will be paying 3200 dollars or 5500 dollars with interest. Financing companies will come after you and you will not be able to get rid of a huge debt easily.

This is a scam, the water filtration unit they sell is not even worth HALF of 3200 dollars. It's total value is 300 dollars MAX.

PEOPLE beware...after 6 months financing companies will come after you for their 3200 dollars. If you do not pay you will be paying a heavy interest rate.

Please stay away. Stay away.

Alex
MISSISSAUGA, Ontario
Canada

June 17, 2009 9:59 AM
Anonymous Anonymous said...

July 2008 I signed a contract to be an independent direct distributor of Summit Osmosis Systems. I was told by Patricia who worked in there Markham office around Woodbine/Steeles area that I had 6 months to get few people to purchase the water system and/or become an indepedent direct disturbutor and I wouldn't have to pay for the water system that was being financed.

I was told that within 6 months if I don't get those people or I have no interest in there water system I could return the water system back and would have to pay $100 fee. When I contacted the office in Dec and spoke to reception in the Mississauga office they told me the Markham office was closed because there business practices.

After emailing Laurie Lemay (vice president) of Summit Osmosis and explaining my dealings with the Markham he reaction to the situation was unbelieveable. She was very rude and cunning.

Before your ever sign a contract make sure whatever the person tells you verbally is also written on the contract. Beware of pyramid scheme companies like Summit

Dawn
Toronto, Ontario
Canada

June 17, 2009 9:59 AM
Anonymous Anonymous said...

Last May, a new 'friend' of mine came to me, very excited about a new opportunity she was participating in. She raved about it and claimed that she had already made $9,000 and that her friend who introduced her to it had already made over $16,000, in just a few short weeks. Had it not been for her rave review, I would have been extremely skeptical and would not have fallen for the scheme, which involved purchasing a water filtration system for $3,000 in order to get involved, and then inviting people to presentations where the product would theoretically sell itself. They had a very attractive pay structure. I should have realized it was a 'too good to be true' deal, but alas, I am naive - plus, my 'friend' was LYING about the money she and her friend had supposedly made at this game.

Well, it was pretty easy to justify becoming part of the scheme because with financing, I had six months of no interest and no payments - PLENTY of time to get 6 people to buy the system and earn back the money for my own system. Except, most people aren't as stupid as I am, and I didn't get anywhere with it except SCREWED. Now I am several months behind in payments on the thing - which, incidentally, I never took out of the box - and my credit is ruined. Summit Osmosis Systems will not accept the product back; they give their customers only three days to change their minds (not nearly enough time to figure out that the whole thing is a crock).

Even if I hadn't gotten caught up in the pyramid scheme, the fact that they charge $3,000 for their system is questionable at best. The filters must be replaced at least yearly, for about $200. The system itself may be decent quality - I did really like the water - however, I think the price they charge is over the top.

Christel
Sunland, California
U.S.A.

June 17, 2009 10:00 AM
Anonymous Anonymous said...

BEWARE Summit Osmosis is now going by the name of SOS Water Systems. I had no other choice but to buy replacement filters for $200 another big mistake after having spent $3,000 on the system. After putting in the new filters, the whole system does not work and now they tell me to replace the ceramic filter with a string filter. That means the entire purpose of the filter is defeated as they boasted about the 'Royal Doulton' ceramic filter. I think we all need to take this organisation to court and get back some of our losses. I will be seeking legal help. Another sad thing is that we intended to help the sales man Wesley from Bombay and did not realize that Wesley in turn did not reveal the true picture about filter replacements, he was out to scam us on the other hand.

January 20, 2010 7:41 AM
Anonymous Gloria Luciani said...

I hope this gets printed, as I'm in the same situation. I never knew that the form was a Legal Contract as I wasn't told that it was. I thought it was only an application. I signed up for this 26th July 2008.

I realized that this wasn't for me as I was not into sales/marketing. All I wanted was a way to keep my apt. as I was going to lose it because of having my income cut by wsib. I had to move out of the apt. Oct. 2008 and the people who helped me move took it back to the company. I enclosed a letter in the box for the manager. He told my fried who returned it back for me to contact the Lending company about it. I really thought that the manager would contact the Lending company to let them know that it had been returned. After that I moved north of Mississauga. I contacted the company by email and received 2 responses from Laurie LeMay who is V.P. Administration according to her email.

They have put an amount of $5,803 on my credit file and I was told by the Credit office that is was put on there Feb. 2009 and will stay there until 2015. The woman at the Lending company who I spoke to on Oct.8th 2009 Elizabeth was very rude to me. I had to also change my number as she was calling me several times a day.

Legal Aid will not help with this, as you have to see a lawyer about this. A consultation is Free, and you can see 2-3 lawyers for advice. I'm not working and therefore cannot afford a lawyer. I have printed this document out and will go to a Higher Source in the company. The first thing they do when you're looking for an apt. is check your credit, and now I've had this on mine since Feb.2009.

If I had've been told that the application I signed was a Legal Contract instead of an application, I wouldn't have signed it in the first place and walked out, but I wasn't told.

May 17, 2010 9:32 PM
Anonymous Anonymous said...

There is something you can do about this company Summit Osmosis at 1020 Brevik Pl. Mississauga, ON. If everyone of you would take this matter to the Media and all the TV Stations as well as City TV with SILVERMAN Helps, and if all of you would let him know what has happened then he will take this matter into his own hands. You can either write to him or send a letter of your complaint. If nobody does anything about this and sits and waits for somebody else to do, nothing will get done, and your Credit Record will be wrecked for the next 6 yrs.

Gloria
Mississauga, ON

May 24, 2010 7:22 PM
theresa / July 7, 2010 at 02:54 pm
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I could really do with Mr. Silverman's house we have been really and I do mean really taken advantage of by Mortgage Alliance, and would appreciate any help you can give us , let me know how to contact you..........Theresa
theresa / July 7, 2010 at 02:55 pm
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correction I meant HELP not his house
sooorrrry that just shows how stressed out this place has got me........theresa
Janice / July 14, 2010 at 05:49 pm
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This message is for Gary Walker about the dealership lecos auto sales located on 15 Milford Road. I bought a car from them a few month ago and nothing but problems. I am sending in my complaint to omvic to prove my case. I would like to know more about the vechicle that you had purchase and did you go to omvic and the better busines bureau with this complaint?
Frank Baptiste / July 21, 2010 at 11:02 am
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Iam currently unempolyed,i exit by the help of ontario works.Everday i am contantly looking for work.On 19th july i applied for a job that required crimnal sreach,immediately i responded.TDI empolyment agency posted the job for their client.I went down to their office and made an application on the 19july 2010,the following day i went to the police station to to aquire the crimnal search .Within minutes i was handed the document.I read the contents and to my disbelief , instead of the crimnal search show no records found because i have no crimnal record,it shows a pending charge that is current before the court for alleged death threat.Why does a crimnal search not show that i do not have no record but only show that i have a charge pending in court.After some hot debate in the police station with no alternative i was told i cannot be refused the job and it would be breach against my human righs.So i headed down to the agency to the interview,the agent looked on my application and said everthing looks good,until i handed him the crimnal search , he looks up at me and says my client is of high integrity and it would be a waste of time for me to subit your application.To be honest with you i dont want to waste your time but i would make a copy add it to your file and if anthor job come available which does not require a crimnal search you are welcome to apply.Please help,i just seen my potenial livilhood die before my very eyes.I walk out that office feel like a deadman.
Lori / August 26, 2010 at 10:51 pm
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I'm still in shock from today's happenings, Mr. Silverman and really don't know who else to contact. I discovered today that I was the victim of an employment scam...and no one can help me.

Can you help?
Amir / August 31, 2010 at 06:12 pm
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How can I reach Peter? I need his help as I am in a very awkward situation with wireless company, Bell. They charge public for $2/mth to keep their information confidential. I came into this when I asked my Bell Sales Rep. to unlist my number because I don't want Marketing people to call me day and night trying to sell me stuff. I have to pay Bell so they keep my information confidential. I found this outrageous. In a country that privacy of information is prominent and must be respected it's becoming secondary issue.
cheryl / September 8, 2010 at 06:56 pm
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I pray you can help me even maybe safe my life.I have a 2009 Pontiac Vibe that went in for both recalls gas peddle and floor mat issues.even still my car acellerated on me well driving.It went up over 2000 rpm's without touching the gas peddle it kept climbing to 70 km an hour.i put on the brakes and was able to stop it.Someone from the dealer ship came and picked it up they brought it back to me and told me that they had to wait for parts and that I could drive it with what they had worked on.The car went right back to doing the same thing as I drove down the street so I parked it.I told them i was scarred to drive it.They told me if it goes out of control just put it in nutrual.I still revused to drive it as I had to drive from Maple to St. Thomas that day.They came and took the car back again and tried replacing the cam sencer it didn't work.Then they told me they were waiting for a new comp.system for my car.I called Gm told them I am to affraid to drive my car without something in writting telling me the acelleration problem is fixed I am terrified of getting behind the wheel cause I have learned that others have lost their life.they told me they wouldn't do that.Now my dealer won't return any of my calls since Gm has contacted him.I asked to be let out of my lease.They said I would pay a peneldy.I have paid into this car for 2 years and 4 months and was going to buy it out.Why should I be the one that pays for there mistakes
MARIA / September 12, 2010 at 11:49 pm
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a very sad experience with a window company...

I purchased 12 windows two doors and a patio door from a company.

The sizing of the windows and installation was extremely poor leading to a lot of damage on the walls. The installers removed all the wood from the windows, doors including studs and they installed the windows, doors on the actual brick. Most of the windows do not open properly or close. The windows are not installed in a secure way and I am afraid, they will fall and hurt someone.
I already paid the company most of the money but the company does not want to take any responsibility to correct the above issues.


This company left my house in a huge disaster...

Please help....

Maria
Holly replying to a comment from MARIA / September 14, 2010 at 04:25 pm
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Maria, I too am having a problem with a window company. I'm curious to know if it is the same window company that you are having this very sad issue with? Could you e-mail me and tell me what the companies name is?

Thank you
Holly replying to a comment from MARIA / September 14, 2010 at 04:25 pm
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Maria, I too am having a problem with a window company. I'm curious to know if it is the same window company that you are having this very sad issue with? Could you e-mail me and tell me what the companies name is?

Thank you
maria / September 14, 2010 at 07:28 pm
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Hi Holly,

sorry to hear that you had a bad experience as well. A VERY sad situation to be in, as windows and doors cost a lot of money.

wondering what is the name of the window company you purchased and installed your windows?

regards

Maria


VINYL CITY WINDOWS AND DOORS INC
Holly / September 15, 2010 at 09:34 am
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Hi Maria,

I purchased/installed my windows from Brock Home Improvements (formerly called Brock Windows and Doors). Fortunately, in my situation, the installation was done perfectly, no complaints. However, the salesman who had come to our home for an estimation knew very little about the company's products, very little attention was paid to detail and the contract he made out was missing vital information. Because of all of this we got the wrong colour of windows and this is all clear on the contract that it was the salesman's lack of interest to detail. We visited the showroom in person and met the owner/President who said the salesman was on vacation but he would call us the following week once he got his side of the story. We showed the owner the contract, but he did not care. Well, the phone call never came so we called him the following week. He said he would call us back in 5 minutes - he never called back. We called him the next day and he did not offer an apology for not calling back as he promised, but rather started yelling at my husband insisting that the contract stated the proper colour when clearly it didn't. When we asked him questions, he could not answer them then went on a rant about how he didn't know where the h**l the salesman was as he was supposed to be back to work last week. He also said he was going to "take his hide". He offered to repaint them the colour we initially ordered, and said that was final. Why would we have brand new windows painted - it defeats the whole purpose of getting new windows. We tried to explain that we took full trust in the salesman that he new his products, telling him that he did not even have the "North Star" (company who makes the windows)colour swatch with him. We tried to calmly reason with him and told him that this was not our error, thus our windows should be replaced with windows in the colour that we chose. He put us on speaker phone and we overheard him saying to someone "it's that one again complaining about the colour". We could not believe that an owner of a company would behave in this manner, giving total disrespect to a customer who spent thousands of dollars and not allowing us to calmly explain to him why we were wronged, he didn't want to hear it. I will expalin my experience on the Homestars site and give them a 1 rating. This is unfortunate as the installation was perfect, however, when the President of the company lacks any customer service and doesn't care about customer satisfaction (he received our cash payment already) so why care? Also, the fact that the salesperson lacked proper knowledge or did not take the time to know the colours offered in the product he represented tells me that this company is not run properly. This ordeal left a bad taste in our mouth. This is sad as we did our research in advance, checked their ratings on HomeStar and noted that they were BBB accredited, went to their showroom before making our decision, but still, we got screwed over. We wish we had went with the other company that was in close running with them - Casa Bella windows. But then again, who knows. It seems that lately with many contracting company's, it is a shot in the dark - even with good review ratings - there is no guarantee.

Sorry for going on like this, but once I start on this, it's hard to stop, lol. What was your bad experience??

Word of caution to all reading this: Do not hire BROCK HOME IMPROVEMENTS for any work - you'll be taking a big chance with your hard earned money.

Regards,

Holly
Holly / September 15, 2010 at 09:39 am
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Sorry Maria, you stated in your initial comment your experience with the window company - I wanted to actually ask what the final outcome was - if any - and what your next steps my be?

Holly
tina / October 15, 2010 at 12:26 am
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my husband past jan 24 2009 he had alot of life insurance poticies tnat named myself as his wife of 23 yrs and that they would be left to his wife some say spouse.exanpect 4 1 yhat named his brother.my husband past fron and accidental overdose his brother was named in one policy his brother is taking all the money and i don,t knoe how.what worries me even more is that his brother n his best friend were the last 2 people 2 see him alive when the police asked them what happened n they had different stories and guess what his best friend died the same way a month latter i find that very odd 2 boot they both got oaxy perks fr his brother n died the same way pls help me because i have nobody also my lawyer took 200 dollars as a deal n never told or asked me when there,s about 800,000 th dollars left 2 me
Dermin Collins replying to a comment from peter silverman / November 7, 2010 at 12:53 am
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Hi Mr Silverman My name is dermin and I live in Newmarket ON,CAN
my question is I have been on compensation for 4 and a half years now with chronic pain in my lower back I resistantly whent into the southlake Hospital and saw a doctor by the name of Dr Stephen Cluff and this man mad me feel like a peace of shit lowest of low as he would call it because I asked him to help me out because I have been on oxycontin 40mg and explained that I had lost my scrip on Wednesday and been in pain and in withdraw ever since from not having them and that i needed his help, witch I sad 4 pills tell I see my Doctor on the Monday and he said that this is not his problem for me loosing them and that I had to suffer tell I see my doctor and the emergance dont give out narcotics and that do you know how many people come in and say the same thing and I showed him my prescription bottles to prove that its no joke and I wasn't some joe off the street well to make a long story short I was just there to get some help. and mean while I was crying in pain and had no sleep for two days because of the pain and withdraw and this man made me feel like I was nobody, I was a firefighter for 3 years and a volunteer at that, and was waiting to get hired on in Toronto but got hurt at my job and been in pain and was told that I could never be a firefighter again and been depressed ever since and now have to listin to some hotshot doctor in this hospitalthat I'm a pill head and could not help me well I was mad as hell that this so called doctor what can I do about this I'v tryed talking to Patient Adrocatie and this woman manager told me she would call me back with answers and I'm still waiting for an response Thank you dermin
Maria / November 15, 2010 at 04:15 pm
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I need your help. I bought a year ago a new home from Oakdale Village Homes;there were many things wrong in the house; I been waiting and waiting for long time to have them fix and Now the builder is refusing to repair all that needs to be reapir. I have complain to TARION and they Do not want to help me. PLease I am desperate to have someone to help me out. Please help me.
Madeline Pasnik / November 15, 2010 at 04:34 pm
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I am not sure if you can in any way help me but this is what happend to me and I am just so lost for word. I don't want anyone to have the same experiance ever.

To Whom It May Concern:

I am writing to you as a very concerned customer who was treated without respect this past weekend by a Manager and a General Manager of one of your Inn and Spa locations (Sterling Inn and Spa). Please understand that I am still a bit shaken/disturbed by the below described experience.

Let me give you a bit of a background to what happened to us on November 13th, 2010.

I have booked a hotel stay at Sterling Inn and Spa in Niagara Falls Ontario about 4 weeks ago via telephone with a manager of the facility (Andre). The booking was done for Friday November 12th to Sunday November 14th, 2010 or so I though. I have made this reservation for a gateway on our wedding anniversary and a winery trip that we take once a year. We arrived at the Inn and Spa on Friday Nov. 12 around 10:30 pm, at check-in time the reception person asked for my credit card and ID which I provided and at which point she gave us keys to our room and that was that. When we walked into the room I noticed that the entrance floor was lifted as if there was some water damage, then I noticed that the room was not what I have asked for but it was late and our thought was to talk to the manager in the morning. In the morning we also discovered that the shower was leaking and my husband’s pj’s that he left on the floor was all wet. Once I was dressed I went out to the lobby and spoke with the receptionist, telling her the issues we had. She advised me that she will contact her manager and will get back to me either by calling our room or our cell phone. Just as I returned to the room and told my husband that they will get back to us with in few minutes there was a knock in the door. The gentlemen at the door identified himself as the manager and asked me what the problem was. I outlined to him what our concerns were but got interrupted and told that he was the person who made the reservation and that I have never indicated to him that I wanted to have jacuzzi bath in the room oppose to the bathroom and even if I did that would never be possible as this particular room can’t be pre-booked. Interesting I though as when I stayed at this hotel the first time I made that request and had the room booked without a problem. The manager then completely ignored me when I voice the other issue. I decided it was not worth arguing with him as he seemed to be very annoyed with us at that moment. Anyway, we decided to be on our way for the winery trip but got stopped at the lobby and asked if we are checking out (again by the manager). We said no, as we are booked until tomorrow and left. Shortly after that as we drove off we got a call on our cell phone (from the manager) telling me that we are only booked for 1 night and that we need to come back and check out from the room. I went on to explain that there must be some sort of mistake as I am certain we were booked for two night stay. He said that he is going to contact the General Manager of the facility and get back to me if anything can be done. When I got the call back from him I was told that they don’t have room for tonight and that we need to check out immediately. I was in TOTAL shock and went on explaining to Andre that there must be some sort of mistake as when the general manager called me to confirm my booking (she contacted me at my work) and if everything was set and okay I told her that I made the booking with Andre from Nov. 12 to Nov. 14 and everything is set. I told him that this is our anniversary gateway and they can’t do this to us, we have other things in place for these two days etc. He said that there is nothing he can do and we need to check out. You have no idea how distraught I felt, my hands were shocking and the only thing that was going through my mind was HOW IN A WORLD SOMEONE CAN DO THIS TO US!!!!!! There was no other hotels available for a decent price in the area and the idea of paying more than $200 per night was out of question at that point. So, it looked as our only option was to go back home. Let me say this, even today as I am writing this complain I can barely hold my tears back. We were looking forward so much to getting away and relaxing, as recently our son was diagnosed with autism, learning disability, and very sever sensory problems, life has been very overwhelming lately and all we wanted is to at least for those two days forget about what was happing in our lives and enjoy each other. Everything on that Saturday got cancelled and we returned home, I was so shaken that I fell asleep crying and woke up in the morning with a head ache.

What I can’t comprehend is how can someone do this. How a hotel Manager be so cruel and how can a General Manager hang up the phone on their client who is so distraught and trying to have her do something for us and understand that all of our plans were ruined because someone made this mistake. All she said to me was that she was very sorry for the inconvenience and that I need to leave the room immediately as the check out time was 12 noon and they need to prepare this room for someone else. Oh, I am so lost for words, I just hope THIS NEVER HAPPENS TO ANYONE ELSE!!!! I am not sure how far I am going to take this but let me make this very clear none of my friends or family members will ever stay or recommend this facility to anyone that they come in contact with. All of these people were shocked beyond belief.

I am beyond hard broken and feel I need a written apology from the head person of Ontario’s Finest Inns and Spas. Explanation of how the mission (please see below) can be listed on the website if something what we went through took place at one of your locations.
Mission
Ontario’s Finest Hotels, Inns & Spas are committed to delivery of exceptional hospitality experiences for guests. We provide many tools for customers to be inspired to book at our member properties.
I am currently looking to be fully reimbursed for the one night that I paid at Sterling Inn and Spa and we greatly appreciate speaking with the owner of this facility and the owner of the Ontario’s Finest Hotels.

I hope that you can understand that this is very difficult for me at this time as all of this is incredibly fresh.

Thank you for taking the time to read this e-mail.

Best Regards,

Mrs. Madeline Pasnik

Peter Silverman / November 23, 2010 at 09:58 am
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To all those who have emailed asking for help-please go to my new address, peter@petersilvermanhelps.com or my old one peterguy.silverman476@gmail.com
Chris / November 26, 2010 at 02:57 pm
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Really need help. Can anyone get me in touch with Mr Silverman
Hot Mess / November 26, 2010 at 03:25 pm
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Hi there,

I was at a strip club and the dancer didn't finish me off?

As a "little guy", I feel betrayed.

What should I do?
viorel ionescu / November 27, 2010 at 08:11 pm
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Hi, Peter let me tell you my story and maybe you can help me out. I bought a new Buick Lacrosse CXL AWD 2010 last month in 12 of Oct. The car had a vibration on the highway and I brought the car back after a few days. They kept the car for 9 days to check it out and they found a wheel out of balance and 2 tires were heavier. They changed the tires with new ones and balanced the wheel but the car was still vibrating. They said that they drove another new car that was worst than mine and it’s not too bad. I called GM to tell them about and they advised me to bring the car back because the car had 2 recalls to be done also to change the oil. They kept the car for another 8 days doing the recalls and the oil change but the vibration was still there. This time they told me that it is a “characteristic” of the $ 40.000 luxury car to have a vibration on the highway and there is nothing they can do about, it is normal. I told them that I am not happy with this “characteristic” and I don’t feel safe in addition that I would like to exchange the car with a FWD CXS 2011 I drove and liked. Was no “characteristic” of the car on that one. I offered to exchange the car and to pay in cash the difference in price between the two cars. GM called me after 2 weeks to inform me that I have been approved for the exchange and they also will give me a credit of $1700 on the new car. GREAT, WOW! However, it will be like a new deal and I will have to pay again Fright + Air Tax + Registration Fees and I will get for my car the trade in USED car value, witch is way below market value and what I paid for. So to speak it will be a new business for them trying to make more money out of their problem car and a completely unsatisfied customer, isn’t it lovely? I would like to ask you if you have any advice for me and if you could help me in any way. Thank you in advance and I hope to hear from you. P.S. The deal was done at Georgian Buick in Barrie.
Ewa/ Barbara / January 3, 2011 at 12:46 pm
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Hi Peter
I heard about you so much. I remember you from citytv.I love your program, but I never tought I will need your help.My mom renovated/biuld a house. The house is finish inside, we need only a patios outside, but it see like a lot of problems. In her basement She have (tyvek ,isolation and foil on the walls) and the walls are very wet.We TRY TO GET HELP FROM CONTRACTOR but he is not interested in any help. Also we have wAter on our windows , He explained that is to many showers in the house and just ignored or to much cooking. Please help as we are hopeless. We are in the point that we don't know what to do.Ewa
Angie Day / January 5, 2011 at 08:20 pm
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Hi Peter...

I really hope you can help me. On Dec 4, 2010, my husband & I purchased a one week vacation to Mexico through SUNQUEST VACATIONS. We paid in full, $6124. 3 weeks later I checked the price, and it dropped to $4275.
We have contacted Sunquest Vacations several times asking for either a) a refund of the $1800 we have overpaid, or b) a travel voucher to be used on future travel for the $1800 or c) to be allowed to rebook a trip for the same value.

To date, Sunquest has been very unhelpful, and down right condesending - very frustrating for customer service! We asked to speak to the manager, and she wasn't helpful either. Our next call was to the Director of Customer Service - was told she would call us right back - it never happened.

I understand that the vacation package prices do change over time, but our vacation is still 4 weeks away - there's no way this new price could be called 'last minute discounted' or anything like that.

We feel like we've been ripped off - I will have a hard time enjoying our $6000 vacation knowing we spent too much money on it.

Sunquest has a list of comments that they say when we call, just to brush us off. It's very frustrating. Can you PLEASE help us???

Thank you! You're the BEST!
LATE FEE COMMENT! / January 30, 2011 at 04:11 pm
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IT APPEARS THAT OLC, ADMITS TO PRINTING WINNERS OF CARS AND CASH IN THE PRESS. NEWSPAPER, HOWEVER, I SEEK OR WOULD HAVE BEEN PLEASED IF MR. P. MCDOUGALL PROVIDE THAT COPY AS PROOF.

nadia G / March 8, 2011 at 08:18 pm
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i am have a problem with TD canada trust and need your help. they did not give me the right information from the start and and told me their is nothing they can do, whats done is done. all i want is for them to do whats right. i had a hard time with my mortgage and other bills. so i try for a mortgage waver. i was told that it was on my file and march 1 it would be wave. they did not call me or send in information by mail to say it did not go threw. i was told it was fine and i did nt have to worrie about. not they are not help with this and said o well.. O well .. thats my problem. my husband and i are very upset. time are hard and that fine thats life. but to say o well . like its nothing. well that hurts.
patricia duval / March 16, 2011 at 10:27 am
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dear sir
we have lived in our new home for 7 years my husband has been trying to get our $600 BACK FROM THE BUILDER FOR THE LAST 3 YEARS THIS WAS GIVEN FOR GRADING WE RECIEVED A LETTER YESTERDAY SAYING IT HAS COME TO OUR ATTENTION THAT THERE WAS CONSIDERAL DAMAGE CAUSED TO MUNICIPAL PROPERTY BY YOUR FORCES SO REGRETTABLY CANNOT GIVE US OUR DEPOSIT BACK THE PROBLEM THAY SAY IS CURB AND GUTTER DAMAGED BY HOME OWNER WE HAVE NO DAMAGED NEVER DID WE RECIEVE A NOTICE OF DAMAGE MY DAUGHTER PHONED AND THAY SAID WE HAD DAMAGE SHE HS ASK FOR INFO ON WHEN THIS WAS NO REPLY WE ARE NOT THE TYPE OF PEOLPE TO CAUSE DAMAGE I AM A 68 YEAR OLD RETIREE AND MY HUSBAND IS 82 CAN U HELP US THANKYOU
Francesca / March 17, 2011 at 08:34 pm
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Mr Silverman,

Please contact me regarding misrepresentation of Personal Training services at Goodlife Fitness in Pickering, on Liverpool Road. I paid in essence about $600 in cancellation fees with nothing to show for it. It was only after i paid the initial intro pkg fee that it was disclosed how much the cost of the actual training sessions would be...approx $5000 which i cannot afford to pay for my son!! My son was heartbroken that he coulden't continue and i['m left with being ripped off of $600 in fees. I want to get my money back!! I'm a single mom and work hard for my money...can you help Mr. Silverman??
brenda haley / March 18, 2011 at 02:05 pm
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hi can u help me with ewalletepress.com, i have money on this site as do a few of my friends, and for 6 months or more, when u log on you get:
Please be advised that due to current technical issues we are experiencing, deposits into Canadian wallet accounts are temporarily out of service.

We apologize for any inconvenience and we will notify you as soon as service is restored

the thing is when u call, they won't give you any answers, i heard the U.S seized funds from them, by reading stuff if u can find it on the internet, they won't own up to this, infact they won't tell you much of anything.

they have $1300 u.s funds of mine, and i'm getting worried, i don't know who to ask for help. (i am one of a few friends who have money on this site up $2500)

i know they are located on university ave, you can also find their number on the site.

any help with this matter would be greatly appreciated.

ty
bh
luiza / March 21, 2011 at 01:43 pm
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I am appealing to you since i have no idea what else to do, so here is a situation which i would like to know if it could be addressed or mentioned about regarding a situation i am finding myself in and i can not seem to get an answer, because no one cares about such problems being resolved.
Back in Fbruary we booked a trip with Sell Off Vacation for an all inclusive resort in Cuba and as a present to my parents we also booked their tickets, i tried to explain the travel agent that i was on the phone with taht my parents are landed immigrants and that we have romanian documents/passports to travel at what point she made no mention about a PR card ( Permanent resident card ) which in the orning of our departure proved to be a silent killer since my parents had to return from the aiport due to the fact that without the PR they could not re-enter the country, we almost did not go in the trip either but we eventually took off.
Upon our return i adviced the person in Quaetion about the situation, where i was told that a Credit Note wil follow out of her good will!!! We paid and probably lost $ 3000.00 but she will try to get a Credi note out of good will.
Since than a little over a month i am getting the run around regarding all this situation and to be honest i do not believe we are anywhere close to getting the credit note.
I am pregnant in 6 months and i am afraid i will deliver before this situation will be cleared. I do not know where else to go or who can i turn to? The lady refuses to give me a straight answer about this or about who is in charge so that i could further show my frustration and hopefully make myself heard!
In case if anyone could guide me or give me an advice i would very much appreciate.
I provided my cell phone number already and here is my email: lmunteanu@jaytex.com

Your consideration, time and help will be very much appreciated!
Sincerely,
Luiza
Gordon W. St Jean / March 23, 2011 at 12:49 am
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I sighed a purchase agreement for a toyota product in Bomanville Ont.Gave them a $500.00 cash deposit aws my first mistake.The confditions of purchse was the Finaince rate that they stated was certainly achievable.This did not happen and it jumped up to 18% toyota internally.I secure finaincing with RBC ffor 4.65%.The part that really amazed me was they upgraded the tires after I told them at least five times not begin improvmints to thr 2008 tundra until the deal was finallized.My question can silverman help?if so 4169915682!
Kathryn / March 23, 2011 at 10:40 am
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I could really use your help. I hired a lawyer who has done absolute nothing at all for me. My case is settled, however I need one form that he is unwilling to give me. This form was from August 2009 and should have been file with the court at that time, it never was. It is called a Affidavit of Service. He also keeps claiming that I need to provide other documents which are already in the file at the courthouse. He has sent which I would call very rude harrassing emails. At one point he yelled at me on the phone and then stopped when I told him I was paying him. He has been paid for the services rendered in 2009, however there is a balance owing of $3000.00 for services in 2010, which I refuse to give him until he provides me with an itemized statement of account, which he also refuses to provide me with. He has told me that he will provide me with the document when I pay him the balance. I feel this to be somewhat blackmail when he has already been paid for those services which were not provided in 2009. I am at my witts end and have been through an enormous amount of stress with this man and the whole situation. I always thought when you hire a lawyer there are suppose to represent you not the other party. I find this man to be one of the most incompetent people I have ever met. Mr Silverman I really hope you can help me. I have provided my email address.
Melissa / March 28, 2011 at 02:32 pm
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Hello,

I have a huge problem with the federal correctional system. It is a very controversial issue. I am at my wits end with these people and tired of standing back to watch all the vitimizing and hearing everyone who should be helping saying "Oh that's just how the system is". Please, I would appreciate any help you can offer.
Melissa / March 28, 2011 at 02:33 pm
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Hello,

I have a huge problem with the federal correctional system. It is a very controversial issue. I am at my witts end with these people and tired of standing back to watch all the vitimizing and hearing everyone who should be helping saying "Oh that's just how the system is". Please, I would appreciate any help you can offer.
Daryl Kish / April 6, 2011 at 03:11 pm
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AFFINITY CAR RENTAL RIPPED ME OFF FOR $2,000+! When I had an accident late last year, a car was ararnged by the body shop with Affinity. Reps from Affinity told me that there would be no charge above the amount covered by insurance, and that they would continue to downsize the car I was in to accomplish this. However, when I got my car back, they charged the insurance company the $3,000 full amount allowed, plus charged me $2,093 on my credit card. DO NOT TRUST AFFINITY CAR RENTAL!
gordon c gogo / April 24, 2011 at 02:31 pm
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i have never used silverman but i heard he will listen to your problem and try to solve it.i have a doosie of one that i cant figure out so if anyone can back up mr. silverman and his advice love to hear from you.
gordon c gogo
hamilton ontario
gordon c gogo / April 24, 2011 at 02:31 pm
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i have never used silverman but i heard he will listen to your problem and try to solve it.i have a doosie of one that i cant figure out so if anyone can back up mr. silverman and his advice love to hear from you.
gordon c gogo
hamilton ontario
gordon c gogo / April 24, 2011 at 02:31 pm
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i have never used silverman but i heard he will listen to your problem and try to solve it.i have a doosie of one that i cant figure out so if anyone can back up mr. silverman and his advice love to hear from you.
gordon c gogo
hamilton ontario
brenda haley / April 24, 2011 at 04:51 pm
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Hi, I know you have hundreds of people needing your help, i left a comment a couple of months ago, i just dont want to be forgotten, i have money in a site called EWALLET EXPRESS, months ago, i heard the U.S. had seized funds (via internet)so i called and could not get any kind of an answer,about whats going on.

so im asking for your help in this matter, I and a few friends have money on this site,we cannot get it, so any help in this matter would be greatly appreciated.

(they are a canadian company on University avenue - Ewallet Express - 1-888-989-0071)

thank you again
b.haley

suresh basdeo / April 27, 2011 at 12:10 pm
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hello my name is suresh and i'm scared for my life and really need help, I have been charged this long weekend and i accept full responsibilty for what i did, i had bought a car from kijiji august 27' 2010 privately and have not transferred it since cause my license is suspended. I went together with my girlfriend to the ministry to get more info on if i can transfer the car under my name with a suspended, the clerk asked me for i.d and i presented my health card as its the only picture i.d i have, she refused it and my girlfriend handed her drivers license. We requested the used vehicle package and while it was being printed, the clerk began filling out my girlfriend info on the ownership that was suppose to be under my name, soon as we saw we asked her what was she doing, she responded that it will speed up the process so we dont have to wait, i said the car is not going under her name and we only came here to find out if i can transfer ownership under my name, she then pointed out the ownership wasnt signed on the right place but was signed on the date instead and said to us even if we wanted to transfer the car we couldnt because of that. My girlfriend then asked if anything was transferred because the clerk filled out her info at the back, the clerk said no and we left the place. Ever since the car has been parked at the back of my building, My girlfriend had help me buy the car with her osap loan and i was to help her repay the loan amount, I was laid off work in october and since then been going to school studying police foundations. My girlfriend is in debt and cannot enroll in her university courses cause she has to pay the loan before she can, I had posted up the car for sale on kijiji since, Last saturday i had someone come look at the car cause he was interested, The plate belonged to the seller and was on the car at the time cause my building superintendant said they were towing cars without plates. The person that came to see the car gave me a downpayment of 3000.00 and was to pay the rest on sunday when he can take the car home. He test drive the car and i said to him it cant be on the road, he said dont worry that hes buying the car, i was so desperate and in need of the money so i can repay my girlfriend loan so she can continue her studies. He got a call and had to leave but the car was not back at my building but 5 min away, he left and said he was coming back the following day, I had no money to tow the car home and it was on private property, i took the chance to take it home and got pulled over in the parking lot, i was charged and i accept fault for it, they took the plates gave me 6 tickets for driving while suspended, fail to have insurance card , and some other tickets. While they were doing this i asked the officer if i should call a tow truck, he said it wasnt necessary, after they were finish he then told me to get back in the car and drive it home. I told him i didnt want to and he said i didnt have a choice because the vehicle was on private property, I then drove the car home. On sunday i was at the back of my building with my family and one of the officer came back to my car and approached me asking me for my ownership saying he needs to see something, I gave it to him and he then confiscated it and was laughing at me telling me hes gonna charge my girlfriend and and the other officer calling me a liar, i glimpse at the computer in the cruiser and saw him looking at my girlfriend picture calling out to the officer talking to me saying check this fish out. The officer that took my ownership stated that the car was own by my girlfriend cause of her info being at the back of the ownership and said he was gonna charge her, they humiliated me infront of my parents telling me i should not show my face back at school and i'm a disgrace. i felt so embarassed, he said i had to bring my girlfriend to the station , i took her yesterday and she was given 3 tickets saying she's the cause of what happened. I then asked the officer for help that i was being thretened by the guy i bought the car from and he refused to help me and said to leave the station or he will arrest me. Please i need help, I feel to kill myself with what has happened, I cant even focus on my life, I cant even look at my family because of what the officer said to me. Please help me before i do something i regret.
Kiran / May 5, 2011 at 03:13 pm
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Hello Mr Silverman, how do i get a hold of you i desperatly need your help. I am a univerisity student who has been ripped off over $2000 by a travel company and they wont reimburse me for it. can you please get in touch with me or let me know how i may reach you?
prem Vijan replying to a comment from BigMike / May 13, 2011 at 10:09 am
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Mr.Silverman, I need some help in dealing with Panasonic of Mississauga, regarding my microwave oven. They accepted my complain and offered to consider some sort of settlement, but would not respond in spite of several reminders. I sent detailed description to Pat Foran of CTV, but she is too busy and suggested I seek other avenues. Since you are not any more with Toronto Star, can you give me another person who might be doing this wonderful job of helping consumers to fight with mighty corporations like Panasonic for an amount of under 500 dollars? I will appreciate your e-mail response. Thank you and wish you healthy and pleasant retirement.
Bonnie / May 15, 2011 at 05:55 pm
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Hello Mr. Silverman:

I would like to discuss e-wallet express also known and write cheques under the name NAVAHO METWORKS INC.
602-170 University Avenue, Toronto, ON M5H 3B3
phone: 416 542-1590 fax: 416 542-1374 supervisor: 1-888-989-0071
I have 2500.00 US in my e-wallet account monies i won from playing on bingo sites. I am a senior and this is my hard earned money i used to play with. I also paid 10% to e-wallet when i withdrew monies. I cost me about 1500.00 US to win so in actuality it is most of my own money i am trying to withdraw. I had heart surgery on November 1st. that is why i did not act faster to withdraw my money sooner as i had to much on my mind. Please help me get the money that is belonging to be from this site. Any help would be great as i don't know where to proceed. I appreciate your time and consideration. e-wallet says us seized the monies......
Bonnie Keith
Andreia Pacheco / June 2, 2011 at 01:17 pm
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I read about your show getting pulled I'm in shock.Im very sorry that the fighters we have 4 the people are being taken away everyday by our corrupt system . On that note Id like to tell you sabout myself . Im a 28 yr old disabled woman who has been pushed around and spit on more than you can imagine. I was an ambassador for Bloorview Mac Millan Rehabiliation when I was younger and always in the media / Its sad to see they no longer have a use for me Im too old to use the "pity" factor .. As an adult I worked for our Government in ODSP. Again didnt work out for me because "IM DISABLED " I had real opinions and contributions to make and they let me go because it was a conflict of resolution that I knew so many disabled people . So you see I've gotten the short end of the stick before but this time Im not going to let these people spit on me . I want to stand up for myself and all the other unhappy disabled people who have gone through similar experiences . Three years ago June 30th 2008 I was a backseat passenger in a horrific motor vehicle accident that left me almost paralyzed on my right side , needless to say I became very "disabled " and now require the help of attendants 24 hrs a day . My life has drastically changed again . So I'm in full time rehab still.. During the last 3 yrs I have incurred many new expenses relating to my disabilitys . In the first year I still had Auto insurance but they cut me off 7 months after coming home from NEURO INTENSIVE CARE ... I didnt give up. I used every Free service I could find to try to piece back what lil life I had left . Thats when I found out about March of Dimes . The home & vehicle modification program . They could give me a grant of $15,000 towards modifying my vehicle that I had bought purposely to be modified . So I met their criteria went through their program and payed the initial assesments my self to be referred to a REHAB DRIVING PROGRAM . Even though I wasnt driving in my car accident . I was introduced to ST ELIZABETHS DRIVING REHAB here in Toronto. I took driving lessons with them, and they made their recomendations as an occupational therapist as to what needed to be modified in my car to make it easier to drive 4 me . I didnt not agree wth their first assesment they had ridicoulus stuff added into the quotes . They wanted to add electronic vvoice command to my wind wipers and a whole lot of costly stuff that I didnt need . When March of dimes finally got involved I had already spent a fair bit of money on the first assesment $625 and didnt want to pay it again just so the therapist would delete that off the quote . St. Elizabeths insisted I need to be re-assesed so March of Dimes paid the last time . Than my car was brought to KINO MOBILITY . This is where everything got very shady and crooked . Initially their quotes were very high and for extra things . Finally I was able to get the sales rep to realize I only had the money from March Of Dimes and if they didnt meet that , than I couldnt bring my car there . So they met the $13,000 limit that was set because I needed $2000 for St Elizabeths . They initially made a contract stating my car was going to be there for 2 wks as they modified it . They went behind my back and asked March Of Dimes for a one month extension and never even asked or told me . I showed up their on the friday to pick up my car to find out that they had already recieved a one month extension . So I was left with no car for the first 2 months because they didnt even meet their one month extension . I had to pay for rentals during that time to get around to all my doctors appointments . And was never re-imbursed for that . Than they wouldnt tell me what kind of modifications were actually beinng put on . I took mechanics in school so naturally I wanted to see what they were . I was told I wasnt allowed back there and couldn't find out what they actually were until their on . Than they wanted to train me to use them . As soon as I finally got my car a while later . They never even put on all the stuff they had quoted for . Plus they used the cheapest stuff possible and chaged for top line stuff example they charged me $900 for a remote starter asnd gave me $150 future shops lowest model. I wasnt happy and I wanted a meeting with the owners . I still to this day haven't met the owner of Kino mobility . I spoke to various people there which conveniently no longer work there . I had a one and half hour meeting with JOE the GM @ kino Mobility with my ex BF as my witness he said they would look into my complaints and he took notes during this meeting , but I had to wait until december for the technician to come back from vacation in Vietnam . Come december I bring the car in again , Ive been having trouble with it from the beginning . I waited til December . When I came in his attitude had changed basically he felt he didnt have to do anything for me and that there was nothing he could do to fix the problem other than upgrade my remote stater to a 2way reciver . I let them change the remote starter. They did that , the car started starting by itself . Burning my gas and killing the car . They said they didnt know what I was talking about . Than the electronic starter and shifter went on the car . It electonically starts the car for me because i cant use my right arm, my shoulders still dislocated . They changed the shifter just 2wks ago Im still having the same problem now the car will not shift into DRIVE OR REVERSE its stuck in NEUTRAL. its useless I have spent over $30,000 in the last year with them and still I have a car that doesnt work. The modifications have ruined my car . They now have told me that Im no longer welcome there and my car wont be serviced by them when they signed a contract for 3 yrs . What do I do now ? they wont fix my car Im not allowed to take to anyone else because of the modifications . I have a car I cant drive that they have had longer than I have in the past year . I need to go to my Dr appointments and cannot take public transportation . I need your help please . If you could just give me some ideas or advice I dont know where else to turn .
Andreia Pacheco / June 2, 2011 at 01:36 pm
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I read about your show getting pulled I'm in shock.Im very sorry that the fighters we have 4 the people are being taken away everyday by our corrupt system . On that note Id like to tell you sabout myself . Im a 28 yr old disabled woman who has been pushed around and spit on more than you can imagine. I was an ambassador for Bloorview Mac Millan Rehabiliation when I was younger and always in the media / Its sad to see they no longer have a use for me Im too old to use the "pity" factor .. As an adult I worked for our Government in ODSP. Again didnt work out for me because "IM DISABLED " I had real opinions and contributions to make and they let me go because it was a conflict of resolution that I knew so many disabled people . So you see I've gotten the short end of the stick before but this time Im not going to let these people spit on me . I want to stand up for myself and all the other unhappy disabled people who have gone through similar experiences . Three years ago June 30th 2008 I was a backseat passenger in a horrific motor vehicle accident that left me almost paralyzed on my right side , needless to say I became very "disabled " and now require the help of attendants 24 hrs a day . My life has drastically changed again . So I'm in full time rehab still.. During the last 3 yrs I have incurred many new expenses relating to my disabilitys . In the first year I still had Auto insurance but they cut me off 7 months after coming home from NEURO INTENSIVE CARE ... I didnt give up. I used every Free service I could find to try to piece back what lil life I had left . Thats when I found out about March of Dimes . The home & vehicle modification program . They could give me a grant of $15,000 towards modifying my vehicle that I had bought purposely to be modified . So I met their criteria went through their program and payed the initial assesments my self to be referred to a REHAB DRIVING PROGRAM . Even though I wasnt driving in my car accident . I was introduced to ST ELIZABETHS DRIVING REHAB here in Toronto. I took driving lessons with them, and they made their recomendations as an occupational therapist as to what needed to be modified in my car to make it easier to drive 4 me . I didnt not agree wth their first assesment they had ridicoulus stuff added into the quotes . They wanted to add electronic vvoice command to my wind wipers and a whole lot of costly stuff that I didnt need . When March of dimes finally got involved I had already spent a fair bit of money on the first assesment $625 and didnt want to pay it again just so the therapist would delete that off the quote . St. Elizabeths insisted I need to be re-assesed so March of Dimes paid the last time . Than my car was brought to KINO MOBILITY . This is where everything got very shady and crooked . Initially their quotes were very high and for extra things . Finally I was able to get the sales rep to realize I only had the money from March Of Dimes and if they didnt meet that , than I couldnt bring my car there . So they met the $13,000 limit that was set because I needed $2000 for St Elizabeths . They initially made a contract stating my car was going to be there for 2 wks as they modified it . They went behind my back and asked March Of Dimes for a one month extension and never even asked or told me . I showed up their on the friday to pick up my car to find out that they had already recieved a one month extension . So I was left with no car for the first 2 months because they didnt even meet their one month extension . I had to pay for rentals during that time to get around to all my doctors appointments . And was never re-imbursed for that . Than they wouldnt tell me what kind of modifications were actually beinng put on . I took mechanics in school so naturally I wanted to see what they were . I was told I wasnt allowed back there and couldn't find out what they actually were until their on . Than they wanted to train me to use them . As soon as I finally got my car a while later . They never even put on all the stuff they had quoted for . Plus they used the cheapest stuff possible and chaged for top line stuff example they charged me $900 for a remote starter asnd gave me $150 future shops lowest model. I wasnt happy and I wanted a meeting with the owners . I still to this day haven't met the owner of Kino mobility . I spoke to various people there which conveniently no longer work there . I had a one and half hour meeting with JOE the GM @ kino Mobility with my ex BF as my witness he said they would look into my complaints and he took notes during this meeting , but I had to wait until december for the technician to come back from vacation in Vietnam . Come december I bring the car in again , Ive been having trouble with it from the beginning . I waited til December . When I came in his attitude had changed basically he felt he didnt have to do anything for me and that there was nothing he could do to fix the problem other than upgrade my remote stater to a 2way reciver . I let them change the remote starter. They did that , the car started starting by itself . Burning my gas and killing the car . They said they didnt know what I was talking about . Than the electronic starter and shifter went on the car . It electonically starts the car for me because i cant use my right arm, my shoulders still dislocated . They changed the shifter just 2wks ago Im still having the same problem now the car will not shift into DRIVE OR REVERSE its stuck in NEUTRAL. its useless I have spent over $30,000 in the last year with them and still I have a car that doesnt work. The modifications have ruined my car . They now have told me that Im no longer welcome there and my car wont be serviced by them when they signed a contract for 3 yrs . What do I do now ? they wont fix my car Im not allowed to take to anyone else because of the modifications . I have a car I cant drive that they have had longer than I have in the past year . I need to go to my Dr appointments and cannot take public transportation . I need your help please . If you could just give me some ideas or advice I dont know where else to turn .
Glenda McKenzie replying to a comment from peter guy / July 6, 2011 at 06:54 am
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How can I contact you for help?
glenda mckenzie replying to a comment from Peter Silverman / July 6, 2011 at 06:58 am
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How can you be contacted?
Teresa Rodriguez / July 7, 2011 at 10:52 am
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We live in condo and there is a lot of things going on,so we need some help regarding management and board of director.How can we contact you?
Khi Ngo / July 8, 2011 at 11:24 am
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Dear Silverman!I have contract with the guy is Tim Miller (Complete Lock&Door Service Inc.)on April 12/2011.To do my Siding door(eletric door),but he always says wait for door,and I said if you can not do return my money back ($5000.00).And He said you want cancell, and I say , you don't do ,I can't wait for long time.If you any things to talk come to me.but he never show up,just 1 time only (1 month ago).he cannot return my money now.after 1 month but not full amount.So please check and help me get back my money.Thanks so much
Your Sercerely
Khi Ngo
sivasampo vijayakumar / July 13, 2011 at 02:50 pm
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dear silverman,I had a trucking company from 2006-2009.during this year I work for DJN express and Jose transportation as a owener/operator.For DJN express I worked almostCA$1,30,000.00.
They paid me CA$ 88,000.00. they still owe me CA$42,000.00.
Since 2007 they told me we wont cheat you,we will give you soon.never said exact date. now they moved their house and change buisiness name and told me all money we paid you long time ago dont come to us any more.I have no written contract with them I thought they never cheat me because we both same nationality we need to trust them and also they gave opportunity to me even I am new in the trucking buisniness.
so I didnot insist them to write me a contract.
Exactly the same reason I didnot have sign any contract with Jose transportation.I worked for them CA$80,000.00 but they paid CA$68,000.00.still they owe me CA$12,000.00. They told me the reason the dispstcher who gave me the order you go and ask him not my company owe any money to you.
Please help me to get this money. I have some documents (such as they gave me to pick up and drop off a confirmation and whatever money they deposit in to the bank details).If you please kindly give me an appointment,I can bring and show you.I knew there are lot of people like me they are cheating by some companies.I storgly believed Truth will never defeat by knaves. Thank you and I look forward your answer.
SIVASAMPO VIJAYAKUMAR
Claudine replying to a comment from Danielle Weisbrod / November 23, 2011 at 12:08 pm
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Hi Danielle,

I wondered if anything ever came of your greivance. I belive the company you used changed their name because they did the EXACT same thing to me (same charges and everything!!).
I put in a complaint with the BBB and now am hoping Mr. Silverman will do what he does so well.

Please let me know if your con artists were taken care of.
Paul polisano / November 24, 2011 at 09:02 am
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Dear Mr. Silverman , my wife has been playing bingo with a friend for several years . That always share in tge purchase of tge bingo cards and electronic machines . They recently won 5 thousand dollars , a cheque was given to her friend , she won on her card . They also won a 100 dollars which they split and gave 50 to one of the runners for a tip. The next day her husband called and indicated the cheque was on hold , for 5 days . He claimed that he would call , 6 days went by . I called him and informed him that I would come by and pick up the money . He indicated that we would meet at the tim hortons to talk , we met and my wifes friend claimed that do that she's won more during the last 2 years , that my wife essential entitled to any of the monies . That's when I told them that that essential fair and that they have been playing for over 2 years splitting the winnings. We ended up at a bank where we were given 500 dollars . And we were advised that we would receive the rest the following week . Haven't received anything to date , how can you help. Thanks Paul and Linda polisano
Paul polisano / November 24, 2011 at 11:38 am
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Hey good news , got some more money, from them , I believe everything is going to work out . Stay tuned
Leena / January 18, 2012 at 12:57 pm
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Mr. Silverman,
I bought a house in Claremont, Ontario from the Builder BGS HOMES.The closing of the house was suppose to be the ending of December,but that did not happen as yet.
My Problem is that the City of Pickering has given the builder an Occupany Permit eventhough the kitchen and none of the washrooms are yet finish. The bank on the other hand will not release the loan to them because they feel that the kitchen and washrooms should be done. BGS HOMES is threating to put us in default of the closing and we will lose the $100,000.00 downpayment because the bank feels that more needs to get done in the house before they release the payment.

How can the city issue an Occupany Permit to these builders knowing that so much more is left to get done in these houses. So long as these builders have and Occupany Permit they do not care but you have to close eventhoug the house is not livable. Please help. Thanks. Leena
irrartefe / February 12, 2012 at 11:33 pm
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Antonietta Bellini / February 22, 2012 at 10:06 am
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I have been cheated by Heritage Scholarship funds. I gave them over $22000 and they took all of my interest away that the government had paid into it (20% at the time)I am a single mom with two kids approaching university.
Please help me get my money back. They did not inform me that this would happen to my funds. I was told the account had been making 10% interest over the last 20 years. All a ploy to get my money and in the end they won't even answer my emails.

Please help me put an end to their scam.
Francois Roy / March 9, 2012 at 12:42 pm
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My wife Lisa and I have been customers of bell for around 25 years. We never really experienced any big problems,only some small errors in billing which were rectified quickly. We had both the internet service and the phone through bell. Then last year in the month of August a man was walking up and down our street canvicing for Bell. He told us that since we already had two of the Bell services we could get a satelite package free for two years. Neither my wife or I watch television anymore but we thought if it's free what's the harm. Famous last words. Since we had the satelite installed we've been harassed with phone calls 5 to 6 times a day informing us that we didn't pay our satelite bill (which is suppose to be free including receivers). We continued to pay for our phone and internet putting regular comments ont the bill that our satelite was free for two years, still we kept getting harassed. we made at least 50 to 60 return calls to billing services (which were all call centers located outside of Canada) and got to the typical run around. We were told that the problem has been rectified which it never is or that they never heard of this free satelite promotion ( for which we have the advertising pamphlet and all the documentation from our purchase). We even spoken to agents in Canada that told us they were very sorry for our plight and assured us once again that all the problems had been resolved only to receive more daily phone calls and late fee bills. Then one day our satellite and email service stopped working. We called to inquire about the problem and the gentleman from the customer loyalty department rectified the satelite which we never cared about but passed us onto another customer service for the phone and internet (once again it was an agent from outside of Canada with no information of our situation), she informed us that their was a discrepency in our bill and that we were behind 465 dollars in our satellite payment. We informed her that the satellite was free for two years but she insisted that we still owed the amount. Finally after an hour of frustration she told us to call back at regular working hours because she couldn't help us. The next day all of our services were cancelled except the satellite. Go figure!!! Is anybody out there that can help us or that has any information that would help us solve this situation? We've to reach the upper management all week in order for them to resolve this issue to no avail.

Somebody please help!!!!

PS: You can not email us since our internet is still offline

Francois Roy
pamelina / April 1, 2012 at 08:25 am
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I have an extreme issue at hand my friend has worked for the postal service for over 35 years and has recently retired he tried to turn his pension over to his children but the canadian postal service will not allow him. since his pension was signed to his ex which he divorced and she tried to throw a lamp in the tub while was bathing and anyway she signed off but no they say it is too late. his money his choice
Lynne Gibbons / April 25, 2012 at 06:18 pm
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Peter, you are fabulous and provide a much need service! You helped my Dad in 1990 at 85 Wantanopa Cres when he was ripped off on a garage he had paid for and was left with a shell that was condemned and the guy took off with his money. It was you that got volunteer contractors to give him his garage far better than what he immagined. Unfortunately, my Dad died in 1993, but, I will never forget what you did to help him and you live in my prayers! That house remained in our family until just last year. Thank you for your help for him and every other person you have helped! Bless you!
Battikha Security Inc replying to a comment from Zsuzanna Porter / April 30, 2012 at 03:04 pm
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Battikha Security Inc provided this customer with all the information, help and options that were available to assist the customers in facilitating the relocation of their alarm system smoothly to their new home. Please see the written responses below of the options that were given to the customer back in May of 2009, even though the customer calims Battikha Security Inc did not try to help them with their relocation issues.


07/15/2009 Receive Business Response
In regards to case # 1195581 it was our understanding that this customer is relocating and wanted to have the alarm monitoring service in their new home.
While Battikha Security Inc does not have an office in New Brunswick and there is a charge for the relocation of the alarm system, it was relayed to the customer that we (Battikha Security Inc) will have the relocation rectified for them. The customer was also made aware of the fact that we would make some internal arrangements with ADT in order to have their system relocated at no cost to them.
ADT does not charge the customer in cases like these because they recoup their cost from the Dealer (Battikha Security Inc) that is why ADT is able to advise the customer that they will not charge them.
The Dealer on the other hand does end up paying the full cost of the entire 3 year term to ADT therefore term fees are automatically applied once a customer decides to cancel the contract before its maturity date.
Please see the emails below for when the customer had called ADT with their complaint (April 30, 2009) as well as our response to ADT and what we were willing to do for the customer (May 01, 2009)
At this point we are still willing to have ADT relocate Mr. & Mrs. Lister's alarm system to their new location in New Brunswick at no cost to them.
It will be done under a new 3 year term, however as a show of good faith Battikha Security Inc. will reimburse Mr. & Mrs. Lister for the 3 months they have already paid for the monitoring services (if ADT does not provide them with the credit)
The conditions would be that Mr. & Mrs. Lister allow us to make the proper arrangements to have our technician dismantle the alarm system from their home.
We will then have the technician leave the extra devices that we had installed in the home for them so they can take it to New Brunswick and the ADT technician there will install their new basic package along with the extra devices that we send with them. (This is providing that Mr. & Mrs. Lister follow through with signing to the new 3 year term and having the alarm system installed in the new home in New Brunswick.)
We will be providing Mr. & Mrs. Lister with a direct contact number for an ADT representativein New Brunswick in order to make this a smooth transition.
Please advise Mr. & Mrs. Lister of our intentions to resolve this matter as it has been from the onset of this matter.
Thank you very much.

07/24/2009 Send Business' Rebuttal Response-New Offer
07/23/2009 Received Business' Rebuttal Response
Dear Fiona,
As mentioned before Battikha was willing back when this all started, and is still willing to relocate this customer's alarm system to New Brunswick, at no additional cost to the customer.
Battikha also indicated in our previous correspondence that we are willing to cover the customer's monthly monitoring fee for the past 3 months in order to even out the new three year term that they would be signing to in New Brunswick.
In the previous communications there were no mention of a son or daughter in Hamilton or Guelph to take the alarm monitoring service.
Had that been the case Battikha would have done the relocation from the get go as Battikha does provide alarm service in both Hamilton and Guelph.
It is still our stance that we will have ADT relocate this customer's alarm system and monitoring services in New Brunswick and Battikha will still provide the customer with 3 months amount of their monthly monitoring fee, as stated in our previous response dated July 15/09.
The conditions that the customer is looking for is not feasible as:
1. The customer will need to follow the steps required in order to recoup their offer, we are not able to just mail them out a $25 gas card monthly. That is not how the program works and the customer was made aware of this.
2. We are not an insurance company, therefore we are not able to give 10%-15%on their home insurance. That is between them and their insurance company.
In the allegation of deceit and misrepresentation, again as mentioned in our previous response, all accounts go through a rigorous QA process before the representative leaves the customer's home, in order to ensure that everything was clearly explained and understood.
A second QA process is done by ADT after the installation and again, this is to ensure that everything was done according to standard and the customer clearly understands
The term and conditions of the contract and everything was explained clearly.
The calculation that the customer is referring to might have been the representatives break down of what the calculations might work out to be for the customer, not an exact amount of what the customer will pay out of pocket directly. If this was so then the customer would not need to sign the contract reflecting that their monthly payments are $39.99+ gst. All they would need would be a copy the representatives break down.
In addition, Battikha Security Inc. will relocate the alarm system for either the customers' son or daughter in Hamilton or Guelph, the choice of who will take the services will be up to the customer and their children.
Again , please advise the customer of our intensions to resolve this matter expeditiously as we need to have this resolved prior to the customers vacating their current premise.
Kind regards.

08/17/2009 Send Business' Rebuttal Response-New Offer
08/13/2009 Received Business' Rebuttal Response
Battikha Security have been trying to assist you from the very start to facilitate your alarm system relocation (you may refer to the email sent to ADT requesting that we work something internally so as to allow you to relocate your alarm system in New Brunswick)
Instead of addressing any of the many resolution suggestions Battikha has made, you seem only to want to bypass these suggestions and continue to defame Battikha Security Inc(a Canadian company and its staff)
Battikha will move forward by clarifying the suggested resolutions that have been put on the table through our past correspondence.
1. Battikha's technician needs to get access to your current premise(301 Delaney Drive) in order to remove the alarm system,(prior to you vacating the premise) to provide you with all the extra devices that Battikha had installed for you as a show of good faith. (Which was at a cost of approximately $500 which Battikha Security had incured) so you can give it to the ADT Technician in New Brunswick and have them installed along with ADT's basic package in your New Brunswick home. Hence providing you with the "same features and benefits" you have at your current location.
2. Battikha will provide you with direct contact for an ADT Corporate representative in New Brunswick who will assist you with the relocation of your alarm system and the paperwork required.
3.Battikha will reimburse you the monies that you have paid out to ADT for your monthly monitoring cost over the past 3 months.
4. Battikha will ensure that once you sign a new 3 year agreement with ADT Corporate you will not incur any additional cost other than your monthly monitoring cost for your 3 year term in New Brunswick. There will be no alarm system relocation fee cost to you.
5.You still have the option of having your son or daughter take the alarm services in their home, either in Guelph or in Hamilton, again whoever takes the service will not incurr any additional cost in regards to the relocation of the alarm system, but will need to make their monthly monitoring cost payment for the duration of their 3 year term (Battikha will still honor reimbursing you for the 3 months monitoring fee that you have already paid to ADT)
6.If the above terms are adhered to: be it that you relocate your alarm system to New Brunswick under a new 3 year term with ADT Corporate, or your son or daughter have the alarm system relocated to their home under a new 3 year term with ADT Corporate, as well as Battikha being given access to your current premise to remove the alarm system that is there, then the term fee amount(for the alarm system/services at 301 Delaney Drive) sent to you by invoice will be wiped out.
7. Battikha Security will not be prepaying any monitoring fees on your behalf.
These are the terms that we have agreed to, Battikha Sincerely hope that this will clarify the resolutions that were put forth in the previous responses.
Do bear in mind that in your first set of correspondence there was no mention of relocating to Hamilton or Guelph. Annette has been with the company for several years and knows the areas in which Battikha provides services and would never turn away business.Therefore your claim that this suggestion was rejected is completely incorrect.
You've continuosly stated that ADT advised you in the negative about Battikha Security, yet you have not stated a name of the individual who had advised you in that manner.
Since ADT has no record of this defamation of Battikha's character, it would best be validated if you were able to support your statements by providing the name of the individual who advised as such.
Once again these are our offers, please advise on how you wish to go forth on this matter prior to vacating 301 Delaney Drive.


07/31/2009 Send Business' Rebuttal Response-New Offer CLTlocal.cf.rtf
07/29/2009 Received Business' Rebuttal Response
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When conducting business, regardless of what part of the world you are from, there is usually a contract/agreement that is required to be signed.
The purpose of getting a signed agreement is usually to avoid he said/she said. On all such documents there is normally a notaiotn to the effect that consumer have read and understands what is contained in the agreement/contract, in this case it does state on page 2 of the agreement "CUSTOMER HAS READ ALL OF THE PAGES OF THIS AGREEMENT (FRONT AND BACK) AND UNDERSTANDS ALL THE CONDITIONS SET FORTH HEREIN"
In my recent response, what is not "feasible" is for the customer to teminate their monitoring services and not be charged termination fees and be reimbursed all monies that thay have paid out so far.
In light of that, in my last response it was clearly stated that regardless of the fact that there was no metion of a son or daughter in Hamilton or Guelph, Battikha Security Inc. is willing to relocate the alarm system and services in either of those 2 homes (Hamilton/Guelph) the rlocation will be at no additional cost to the customer.
As well, if that is not agreeable, again as stated in my last response, Battikha Security Inc. have made arrangements to have the customer's alarm system relocated in New Brunswick at no additional cost to the customer.
Becuase it will have to be under a 3 year term, as per my last response, Battikha Security Inc. will reimburse the customer for the 3 months that they have already paid into the agreement therefore it balances out the new 3 year term.
The resolutions above were all written in my last response but seem to have been overlooked as the customer did not address any of them, instead the customer seems to want to go by a rough hand written calculation that niether themselves nor the representative signed to.The customer is overlooking the legal contract that they signed and instead seem to want Battikha Security to honor something that is not valid.
The customer does not want to accept any of the resolutions that's been given since the start of this matter.
it seems the customet just want out of the agreement without penalties.
The consumer's origianl desired resolution was to have the system relocated to to New Brunswick at no additional cost to them, Battikha Security Inc. made arrngements for that to happen back in May 01/09 even before this was brought to BBB.
Once again, this matter needs to be dealt with in an expiditious manner as we need to make arrangements prior to the customer moving to New Brunswick.
Our stance remains as such, we will relocate the system in either Hamilton, Guelph, or we have already made arrangements to have ADT relocate it in New Brunswick at no additional cost to the customer.
Please advise on customer's decision.

07/31/2009 Send Business' Rebuttal Response-New Offer
07/29/2009 Received Business' Rebuttal Response
When conducting business, regardless of what part of the world you are from, there is usually a contract/agreement that is required to be signed.
The purpose of getting a signed agreement is usually to avoid he said/she said. On all such documents there is normally a notaiotn to the effect that consumer have read and understands what is contained in the agreement/contract, in this case it does state on page 2 of the agreement "CUSTOMER HAS READ ALL OF THE PAGES OF THIS AGREEMENT (FRONT AND BACK) AND UNDERSTANDS ALL THE CONDITIONS SET FORTH HEREIN"
In my recent response, what is not "feasible" is for the customer to teminate their monitoring services and not be charged termination fees and be reimbursed all monies that thay have paid out so far.
In light of that, in my last response it was clearly stated that regardless of the fact that there was no metion of a son or daughter in Hamilton or Guelph, Battikha Security Inc. is willing to relocate the alarm system and services in either of those 2 homes (Hamilton/Guelph) the rlocation will be at no additional cost to the customer.
As well, if that is not agreeable, again as stated in my last response, Battikha Security Inc. have made arrangements to have the customer's alarm system relocated in New Brunswick at no additional cost to the customer.
Becuase it will have to be under a 3 year term, as per my last response, Battikha Security Inc. will reimburse the customer for the 3 months that they have already paid into the agreement therefore it balances out the new 3 year term.
The resolutions above were all written in my last response but seem to have been overlooked as the customer did not address any of them, instead the customer seems to want to go by a rough hand written calculation that niether themselves nor the representative signed to.The customer is overlooking the legal contract that they signed and instead seem to want Battikha Security to honor something that is not valid.
The customer does not want to accept any of the resolutions that's been given since the start of this matter.
it seems the customet just want out of the agreement without penalties.
The consumer's origianl desired resolution was to have the system relocated to to New Brunswick at no additional cost to them, Battikha Security Inc. made arrngements for that to happen back in May 01/09 even before this was brought to BBB.
Once again, this matter needs to be dealt with in an expiditious manner as we need to make arrangements prior to the customer moving to New Brunswick.
Our stance remains as such, we will relocate the system in either Hamilton, Guelph, or we have already made arrangements to have ADT relocate it in New Brunswick at no additional cost to the customer.
Please advise on customer's decision.

please note that the BBB has closed this file with the following recommendation"BBB found Business made good faith effort to resolve the complaint".






bibi / May 2, 2012 at 09:45 pm
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A man came to my door one day posing to be somebody from Enbridge I told him I'm not interested but he insisted by asking me how old is my furnace so I replied it’s the original furnace that came with the house, right off the bat he told me to bring my bill that he would save me some money today. So on my Enbridge bill he pointed out a few places where like the delivery charge I should not be paying because I am a first rate customer and a few other things Enbridge is over charging me and I would get rebate back for everything they have overcharged. He then proceeded further to say he would call Enbridge personally on his phone and tell them that my FURNACE IS ONLY 10 YEARS OLD then I would qualify for the rebates as a first rate customer. He also said I would speak to somebody on the phone and to lie about the furnace being only 10 years old. The person on the phone spoke to me so fast you could barely understand what she was saying but he encouraged me to say yes to all the questions .He then made me sign two forms to agree for the rebate. About a month later my bill from Enbridge came and a separate charge came from a company called ACTIVE ENERGY charging me for a FIVE YEAR PLAN on total care protection for furnace and AC also FIVE YEARS FOR the green program AN ADDITIONAL $50. plus tax on my bill, had I known I would have never signed the forms or given the guy any information.. We have called Active Energy and have explained that we did not sign up for such programs. The customer service rep said that I agreed to the Heating Maintenance Plan and the Carbon offset program over the phone and by signing the contracts. I asked them to mail the contracts and conditions to me, which I did receive in the mail but the forms were not what I had I signed, they are totally different they have placed my signatures on these contracts from the other form that I had signed at the door. I asked how do I cancel these programs, they said they ONLY way to cancel would be to pay the cancellation fee of $ 240.00 for each program totaling $ 480.00. I've contacted Enbridge and they have sent a communication to Active Energy stating that I did not agree to these charges. I'm looking into filing a class action suit against this company. If you've had this same experience please email me and I'll keep you posted on the situation and pass on my lawyer's info.
Sharon Luddington / June 7, 2012 at 09:49 pm
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Anyone please help. I am a 67 yr old senior----5 years ago my husband approached Citifinancial after seeing a flyer in the mail offering a credit card. Of course it was used and before we knew it we were in worse trouble than before------worse than before we were having a difficult to make payments on bills like utilities . However Citi financial was there offering a great solution -combine all bills in onto 1 and we would be in the clear. The person Rose called me several times to arrange this although I refused to get into any more trouble and told her that my husband is bipolar and does not handle money well.
Finally I agreed to see what the tems of the loan were and at the top left of the page I READ PERSONAL LOAN. on that basis I signed the agreement I figured it could not be too bad as we would have only 3 payments.

Well every thing went well until the downturn in the economy and my husband lost his job after 15 years. Since thattime my life is a living hell-Citi was the first to threaten us with forclosure we have gone to foodbanks regurgularly for clothing Stretch and everything we could,3 weeks ago I slept in my car as Hydro cut off my light and any food roted

Now the stress is so bad Citi is making a final move. My husband has left and while I an keeping up with the first mortgage---the one for Citi has not been paid
my car the mortgage and the loan. Yesterday I got their Statement of claim.

In the past 3 years I have lost my only son, my husband andand now probably. I would never have signed for that loan if I knew the dangers of doing it. Citi will someday have to pay for what they have done.

If there is anyone out there can help me please.........
my email is srmiller40@yahoo.com

My phone is 905-918-0608
sivasampo vijayakumar / June 19, 2012 at 06:27 am
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Hallo MR Silverman almost one year ago I wrote your letter regarding the trucking companies that cheat me. still they never paid me a penny.never get comments or help from someone. please help me to get this money back, and please published my letter
to reach tamil community magezeine or business people, or any kind of collection department kindly. then If someone contact me
I can explain and get help from them. i know your are busy schedule with humanitarian issues which is more important than my issues. i have no one to help me. please help me or inteduce some one to take action about this. I am attching tae letter which I wrote you one year ago.
sivasampo vijayakumar / JULY 13, 2011 AT 02:50 PM
dear silverman,I had a trucking company from 2006-2009.during this year I work for DJN express and Jose transportation as a owener/operator.For DJN express I worked almostCA$1,30,000.00.
They paid me CA$ 88,000.00. they still owe me CA$42,000.00.
Since 2007 they told me we wont cheat you,we will give you soon.never said exact date. now they moved their house and change buisiness name and told me all money we paid you long time ago dont come to us any more.I have no written contract with them I thought they never cheat me because we both same nationality we need to trust them and also they gave opportunity to me even I am new in the trucking buisniness.
so I didnot insist them to write me a contract.
Exactly the same reason I didnot have sign any contract with Jose transportation.I worked for them CA$80,000.00 but they paid CA$68,000.00.still they owe me CA$12,000.00. They told me the reason the dispstcher who gave me the order you go and ask him not my company owe any money to you.
Please help me to get this money. I have some documents (such as they gave me to pick up and drop off a confirmation and whatever money they deposit in to the bank details).If you please kindly give me an appointment,I can bring and show you.I knew there are lot of people like me they are cheating by some companies.I storgly believed Truth will never defeat by knaves. Thank you and I look forward your answer.
SIVASAMPO VIJAYAKUMAR
Deb Purdon / June 21, 2012 at 03:46 pm
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Dear Mr. Silverman,

I really need your help with an issue. Can you please contact me through my email so I know where to contact you please.

Many thanks,
Deb Purdon
Bob Clark / July 19, 2012 at 05:21 pm
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Mr Silverman,
I have been ripped of by Paypal for $3100 on a $3800 credit card charge back.
Can you please contact me to help, I have nowhere to turn.... Please help, that's a lot of money to me.

Thanks,
Bob clark
Chris Blanchard / July 26, 2012 at 10:48 am
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Mr. Silverman,
My wife tried to get into the health and travel insurance business and when no money was made over the past 12-18 months, she decided to close down the business. She had her son help here with a web site and we recently received a letter from a Lawyer firm located on Finch Ave. W. threatening to sue the business for infringement of posting a pisture without consent from the owner of the picture. The notice was quite threatening saying that this sort of stealing could bring up to a $20,000 law suit? The lawyer then offered a settlement out of court for $3,000 with a 10 day offer for this settlement dated on Friday July 10th but we received the notice on the 23rd via registered mail that we did not have to sign for. I used to watch you and wondered if you could direct us upon our next move. We have then google the name of the plaintiff and there are numerous items on the internet of this guy from Hawaii doing this all over the world. I really would love to get your assistance and please feel free to forward me an email address where I can forward you the actual Infringement Notice. Thanks in advance

Chris and Kye Bae Blanchard
NewtonRefugio30 / July 30, 2012 at 11:39 am
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B GAUTHIER replying to a comment from Sanjay Patel / August 8, 2012 at 07:34 pm
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thew same thing happened to me I called them and told them I was not a customer and had never signed a renewal after arguing with them and insisting they send me a copy of the new renewal contract they admitted they could not find it and sent me back two years of their overbilling $2,178.26 dollars

good luck
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Shirley / January 3, 2013 at 09:43 am
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Mr. Sivlerman,
Can you please help me. I have recently paid for a bathroom reno for my parents due to my fathers ailing health. A company that I found at a home show came to do the job. The job looks like it was their first reno and the service etc was just not there. the bathroom is still not finished and I already paid everything up front. They have also just sent me another bill for some extra stuff. The materials that I already paid for is of cheap quality and not what they had promised. The plumbing is also leaking all over the place. PLEASE help. You can contact me at my email address or at 226-887-4278. Thank-you
Dan Cahill / January 10, 2013 at 12:38 pm
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Hello and good afternoon Mr. Silverman, I need your assistance badly.

When I was "WRONFULLY DISMISSED from the Canadian Blood Services", they didn't even bother to tell me why

2. I'm Epileptic and because I didn't work from 2006-2011 I am told I don't even qualify for EI assistance, nor Ontario Works,O.D.S.P and my CPP Disability that my Specialist filled out. I GET NOTHING AT ALL. I have tried and tried on my own and have gotten nowhere. I truly hope you read this and that you will get back to me as soon as possible.

Many Thanks,

Dan Cahill

PS. EI told me I don't qualify because I haven't worked in 6 years. This is not my fault. I'm a victim. They system won't hire me because I'm EPILEPTIC". I was born and raised in Toronto, Ontario and when I need help the most? I'M TURNED DOWN know matter where I go.

Would you please help me? Once again, thank you very much.

Dan
Andy / March 12, 2013 at 08:52 pm
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Hi Mr Silverman, I am your great fan, I miss your shows on City TV. only your voice can give justice to the people of their rights.
I don't know where and how to begin to address bullying at workplace by supervisors and manager. In my workplace, Named Newalta Corporation, their top management hire one bully as a supervisor and promoted him as a branch manager, simply to use him and get rid of all senior staff, including management. He started his mission of Bullying by targeting management staff first, he succeeded by getting rid of previous 4 supervisors and admin staff. He also get rid of two new supervisors recently, as they are not helping him to achieve his mission.Then he started his mission of bullying against workers, we have our local Union at workplace, we filed many individual grievances and group grievance. We realised that grievance process is not working . So far he succeeded to fire two of our senior members by making documents against them. Their case also not heard by our local Union, finally they went through court system, and still its ongoing at court level.
Back at workplace, his mission of bullying and psychological harassment is still continued. I am victim of this inhuman treatment at workplace on every single day. I got many documents about his inhuman act of bullying and psychological harassment.
I am here to get any help to prevent this inhuman act of bullying and psychological harassment at workplace.
New Bill under Occupational H& S Act- is also useless, they can't prevent by enforcement.
I will appreciate any advise that will help to prevent this inhuman act of bullying and psychological harassment at workplace.

Can you PLEASE help us???

Thank you! You're the BEST!
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JASPER G / April 6, 2013 at 02:19 am
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Mr. Silverman, I am a first time participant in your blog, but I have been listening to your radio and TV shows. I have an issue that needs your kind attention and help.It is about getting out of a car deal that I have signed the bill of Sale and deposited money too. I want to get out of this deal. Can you suggest something so that I can come out of the deal, I have not signed the financing papers yet. please call me at 416-705-4633 or email me. I am told that car is ready to be picked up anytime, please call me so that I could give you more specifics about it. My cell # 416-705-4633 or please respond through email jghori@gmail.com. Thank you Mr. Silverman and have a good week end. Jasper Ghori
http://Buysemenax.Eklablog.com / April 7, 2013 at 07:27 am
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Hello there! This post couldn't be written any better! Reading through this post reminds me of my good old room mate! He always kept talking about this. I will forward this write-up to him. Fairly certain he will have a good read. Thanks for sharing!
sherry barre / April 23, 2013 at 09:33 pm
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I am so sad and frustrated about all these complaints and now no one to help the lower people who can't afford lawyers for wrongful doings... It seems we need lawyer insurance more than car insurance these days.. So sorry that this show is gone... we need to bring it back.... please request...
NOTE NEVER BUY FROM THE GROCERY GROUP BASED IN TORONTO thanks... over and out
Me / April 23, 2013 at 09:59 pm
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Peter Silverman only helped if your demographic helped his ratings.
Me replying to a comment from Andy / April 23, 2013 at 10:00 pm
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So, find another job.
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John Buggerman / May 23, 2013 at 01:59 pm
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Someone needs to take a closer look at Ron Gaal and Shelley Atkinson-Gaal at the "The Grocery Group" and help shut these scammers down. Lots of info available to explain what I mean at http://800notes.com/Phone.aspx/1-416-439-4660/15#p559795225242231939
Ms. B / September 6, 2013 at 08:54 am
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Hello, have you guys ever done anything around the Cable & Wireless industry? More specifically, I would love to see some buzz created around the absurd fees and policies that large corporations, like Rogers, have over their customers. There are not many choices out there and it seems they continue to operate under that knowledge. This must stop.
Thanks -
A very frustrated customer
Cindy / September 14, 2013 at 01:48 pm
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I am not going to debate all the good things Peter Silverman has done over the years for people but I think I can help shed light on why he was so "suddenly dismissed". Peter Silverman liked to help himself to beautiful women that were in distress and helpless and I am guessing that someone blackmailed CTV with some footage they had of him doing so. I was one person he tried to take advantage of like that but failed. I just laughed it off at the time and destroyed the video but it seems others are not so forgiving. There's always a reason for things folks! Just sayin'.
aamir khan / September 20, 2013 at 01:46 pm
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To Whomever It May Concern
I am writing in regards to a side-by-side stainless steel Sears Kenmore refrigerator (serial #4a61512393 model # 970446030) with ice and water. The unit was purchased new for app $1630 app 6-1/2 – 7 years ago. The unit has served us well until recently.
The sales department at Sears called us to sell us the Sears Protection plan on our purchase of a washer and dryer. They also stated that we had other appliances from Sears and they would also like to provide coverage to those additional appliances. I ended up purchasing the Sears protection Plan for my microwave, washer/ dryer, and refrigerator for over $300. In the past the Sears protection plan has served us well, when it was required.
The refrigerator in question started to get warm and eventually shutdown app 8 weeks ago. We called Sears and a Technician came out to the house and repaired a small leak and refilled the gas. Problem Solved, or so we though. The refrigerator died again on Sept 11, and another Technician came out the next day and said that parts needed to be ordered. The Tech came back on Sept 18, and told my wife that the fridge was not repairable. I received a phone call on September 19th from a lady by the name of “Nan” who offered me $550. I told her that I wanted to speak to her Manager. I spoke John Jhaleb who said that refrigerators have a 10 year life and he was going to depreciate the fridge by 10% per year. I asked if Sears was going to start selling units with a sticker stating ” guaranteed to last 10 years”? To me that was absurd. I stated that nowhere in the service agreement did it say that refrigerators have a 10 year life and there was nothing in regards to depreciation. I was also told that the lemon policy did not apply since I only had 2 repair and not the 3 repairs required to qualify for the lemon clause. I agreed with John in regards to the Lemon Clause.
Lemon Clause
4. NO LEMON COVERAGE:
If we repair your Covered Product three times during any continuous 12-month period and the Covered Product then requires a subsequent repair during the same 12-month period (as verified by our authorized service centre), we will, at our discretion and subject to the terms of the Protection Agreement, (i) replace the Covered Product with a new or refurbished product of similar features and functionality (though not necessarily the same brand); or (ii) issue a store credit for the current replacement value of the Covered Product, not to exceed the original purchase price. You must return the Covered Product to us in order to qualify for this No Lemon coverage. For the purpose of this provision, one repair occurs when one service request is fulfilled requiring the repair or replacement of functional parts, but shall not include product diagnosis, customer instruction, repair or replacement of accessory, cosmetic, or non-functional parts, or any repair covered under a manufacturer’s product recall. The Protection Agreement will immediately be deemed fulfilled and will end on the date of replacement under this provision.

I told John that I wanted a replacement unit or a store credit for the current replacement value. This was according to section 8 as follows:
8. PRODUCT REPLACEMENT:
At our option, we may replace your Covered Product with a new or refurbished product with similar features and functionality (though not necessarily the same brand) or we may issue a store credit for the current replacement value, not to exceed the original purchase price. Technological advancements may result in a replacement product with a lower selling price than the Covered Product. If we replace the Covered Product after expiry of the manufacturer’s warranty and during the Agreement Term, then our obligations under the Protection Agreement will immediately be deemed fulfilled and the Protection Agreement will end on the date of replacement.
Nowhere in the above does it state that Sears will deduct any money for depreciation. And nowhere does it state that there will be a negotiation on the payout amount. It is clear from the agreement that I will get a new or refurbished unit with similar features or current replacement value not to exceed original purchase price.
I called the Presidents Line and was transferred to another lady by the name of “Lev” in customer service. She listened to me and agreed on the points I raised. She said that she would have to call the original department that I spoke to and discuss the issue with them. She stated that Sears was willing to offer $800, and said that I should be able to buy a comparable unit at Sears for that amount. I disagreed with her, and stated that she can have the buyout department purchase the fridge for that amount and have it delivered to my house. Replacement Unit are closer to the Initial price of app $1630 that I paid 7 years ago.
I am asking that Sears honour the terms of Sears protection agreement and send me either a replacement unit with the same features or give me a credit for my full purchase price so that I may go and purchase another unit from Sears.
I am thoroughly disturbed by the run around from Sears customer service. All my appliances are from Sears, and all my extended family has also bought appliances from Sears. I am expecting that Sears will honour the Service agreement and provide full credit to purchase a new fridge and to also compensate for the extensive food loss. I can be contacted at : Aamir Khan, 35 Kelsey Crescent, Barrie, Ontario, L4N 0J5, 705 252 3509 or 705 795 0393 ( cell ).or email : khan.aamir.101112@gmail.comSincerely,
Aamir Khan
PS. we are currently using a bar fridge
Linda / November 11, 2013 at 01:08 pm
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I was recently ran over by what I call the runaway jeep and later was told by Jeep Eagle that its from a faulty software and its been recalled. The recall came after thr incident so I understand now why this happened.

I later called jeep eagle and was told that's what I have insurance for and click even though I asked to be put through to a manager.

How disgusting how many jeeps has done this, this vehicle is a 2005 8 years old??? recall omg, what if this hit someone or a child and a comment like that came out of their mouth. I took it into a dealership they didn't even know about it or they acted like it, nanager said he would look into it and call me back. WWOWWW

I hope the media or peter silverman reads this as I need suggestions

linda
Mark Ellis / December 14, 2013 at 10:14 am
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Mr Silverman: I am very happy to see thatyou sacrifice your time to help so many people, it look to me that people only get justice when people like you who care about injustice stand up for people who are helpless when the system fail them, I am having grate difficulties for the past three years despite the facts and evidence to support my claims i do look forword to heir from you and if you could help me as you did for other people.
Mark Ellis
Sue / January 26, 2014 at 12:08 pm
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Dear Mr Silverman.

Thank you so much for all of the dedication and work that you have spent helping me with my Direct Energy complaint. Direct Energy charged me months for a protection plan that I never agreed to pay and they refused to refund my money or discuss the matter further. They would not refund me the money even though they never had proof that I agreed to the protection plan! I then placed a complaint to the BBB (Better Business Bureau). After months of the BBB trying to discuss matters with Direct Energy they did not even respond. Therefore, the BBB had to close the file! It was you, who finally took the time to help me out with my situation and with persistent determination got Direct Energy to call me and re-visit my complaint! Thank you! After another look into the case Direct Energy admitted they were wrong in charging me for the protection plan. They finally found the phone call (where Direct Energy stated I would have agreed to the protect plan- despite them ever finding the conversation as proof) and now admitted that I had said "NO" when asked if I was interested in a protection plan. This was something I was trying to tell them all along, yet they refused to look into the matter and still charged me despite no evidence and then would not discuss this matter further. They are finally refunding me amount of the protection plan that I never agreed to paying.

Mr Silverman, if it wasn't for you who took the time to read my email and take this matter into your professional hands, I would have never been heard and would have been out monies I never agree to pay. You have brought justice to this situation and proved the corrupt way Direct Energy does business. I will be forever grateful to you! Thank you, for you taking the time to still help me, a little consumer... that was in dispute with a large organization.
Maria / April 2, 2014 at 09:38 pm
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It was sad to see you go...they were not thinking when they 'axed' you...but I guess life is not fair...It's Amazing how the January 26th comment from Sue is regarding Direct Energy and I was looking to ask you for help regarding Direct Energy. I had a similar problem with them when I sold my house and it wasn't until the lawyer wrote them a nasty letter that they stopped...but now it's because They are double charging me (& presumingly other consumers) for the taxes. Consumers need to be aware....Let me explain, So that if they include more than 1 month in their bill they charge you more than the actual total, then charge you the taxes and in the front of the bill they charge you the total (which included taxes + extra $) and charge you taxes again! Example 8 months rental @$41.99 = $358.31 + txs $46.58 PLUS 1 month rental $41.99 + txs $5.46 ... this would be a total of $400.30 for the charges and $52.04 for the total taxes (but their taxes total is $59.85 ($7.81 extra) ... making it a total due of $452.34 Yet in the Billing Details their total is $460.42 (but yet they do have the same totals as I do) this is already $8.08 MORE than the true total....then in the front on pg. 1 under "Current charges" they take their total of $460.42 and ADD TAXES again so that then the amount you supposedly owe is NOT the $452.34 that it should be as per the charges but $460.42 + $59.85 taxes (again)= Total Current charges of $520.27 which is actually $67.93 OVERCHARGED ... this does not only happen on 1 invoice but also on another where they have 7 months 16 days charge which total $316.32 + txs of $41.12 should = $357.44 but they say it = $376.44 (this is an overcharge of $19).... then they transfer their total (which includes the taxes + $19 extra charge) and charge ANOTHER $48.93 taxes and now they say that the current charge is $425.37 when in reality is is $357.44 (this is an overcharge of $67.93) ... now this is on my bills, imagine how many thousands of people they do this too.... they double charge the taxes and when they add the totals, (if more than 1 charge) their totals DO NOT match the real totals as per the numbers being added. I would like this to please be brought out because consumers need to be aware of this. I have been fighting for this since last year and thought I'd inform you and ask you for your mercy/help not just for myself but to make this aware to others. Most of us would just see the Products & services charge plus the tax and pay, but those numbers do not add up (if more than 1 charge being applied) and they are double charging the taxes, because they're adding them onto their already final total which includes the taxes. So Consumers be aware and check your totals.
Hope you can please help....you are truly an amazing person and May God continue to bless you, and help you help those of us who desperately need you!
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Marie Walker / October 2, 2014 at 01:33 pm
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I am trying to be an advocate for my sister MaryAnne Walker. She is mentally challenged . She just had to go into a nursing home. She was on a crisis list so of course you get a couple days notice. Gail who is charge of the homes took out her cheque of $730.00, which was suppose to go to the nursing home ,so now she's a month behind. ODSP also paid Gail $355.66 which is what Gail requested. Now there coming up with all kinds of things that they say MaryAnne owes, because she owes money in liau of giving a 30 days notice she couldn't give a 30 day notice because she was on a crisis list which they knew. MaryAnne was in the home because she is a Down syndrome lady in a house with other mentally challenged ladies. I asked their accountant for any outstanding bills (Stephan Sparrow). I never received any . I just asked him again for an itemized statement and he didn't send it to me he gives it to Gail.
I don't know how the Norfolk Association for Community Living in Simcoe, Ontario run their business but it just doesn't seem right. I think there is something going on in this association.(NACL) I think they not on
NLT need to be audited but held accountable for what they are doing to the lives of their family members. I would love to run to the paper to let other parent know so they are aware of this association and how they treat there clients as well as how they treat there family. I have all the letters and correspondence with Gail and the home where my sister used to live. Can you help my family, my sister and myself

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