Saturday, May 26, 2012Partly Cloudy 17°C
City

Time to Update the Pumps?

Posted by Tim / June 2, 2008

$1 gasWhen it costs $40 to fill half a tank of a Volkswagen Golf, I start to question whether it's time for this Shell gas station on Dundas West to update the little red push buttons. I mean, really, $1 of gas? What is that actually going to buy you these days?

Ok. I know. But even if you use the $1 in combination with another dollar amount I'm still not entirely sure what sort of difference it will make. And here's a tip. I asked the gas station attendant if people still use this feature and he said they do, but sometimes the buttons don't work properly.

He mentioned that from time to time someone will select $5 worth of gas but that the pump malfunctions and fills it with $20 or more. Since the gas station know the buttons are wonky they only charge the $5 in these sort of situations.

Want to try your luck? The gas station is at 2010 Dundas Street West.

Discussion

19 Comments

Ben / June 2, 2008 at 03:58 pm
user-pic
There is no point in "updating the pumps" as gas prices are going to keep rising quickly for a long time. Unless you want to go ahead and change the buttons to $50, $100, $500, $1000 and maybe a $10000 to be safe.
john / June 2, 2008 at 04:02 pm
user-pic
These pump can accept combinations too, all you have to do is hit $20 twice to get it to stop at $40.

If you want $37 then $20 + $10 + $5 + $1 + $1.

I don't see the need to update them. Maybe add a sticker for the idiots who can't figure out the simple things.
Adam / June 2, 2008 at 04:09 pm
user-pic
"Maybe add a sticker for the idiots who can't figure out the simple things."

Stickers are quite literally band-aid solutions to bad design. And sorry, idiots? Is it that obvious how to use these things? As long as we're going to pass judgment on people (and having never used a gas pump like this before), I want to call out some critical usability flaws of these controls:

- There's no way of knowing how much money you've selected (unless there's a display somewhere out-of-frame)

- The Fill/Clear button's purpose is nebulous at best. How does it accomplish both functions? I'd be worried about gas coming out of the pump if I pressed it after making a mistake

- Do I push the buttons before I pick up the pump, or after? Does it matter?

Granted, you might be able to figure these out after using it, but to claim that these instructions are user-friendly (or idiot-proof, if you will) is absurd.
aren / June 2, 2008 at 04:15 pm
user-pic
Um, who cares?
Joshua / June 2, 2008 at 04:25 pm
user-pic
Also from a usability perspective, I'm amused that the most useful thing to include a diagram for is the most obvious: how to operate a button (push it)!
tom / June 2, 2008 at 04:57 pm
user-pic

Sorry Adam but if you can't figure this pump out you really should not be operating a motorized vehicle.
Mike / June 2, 2008 at 05:05 pm
user-pic
"Sorry Adam but if you can't figure this pump out you really should not be operating a motorized vehicle."

Hahaha
raise gas taxes too please / June 2, 2008 at 05:09 pm
user-pic
hahaha. gas prices make me laugh. until i have to pay more for my produce + meat.

ride your bike adam you monster. dont tell me you need a car cause i dont believe you.
Adam / June 2, 2008 at 05:31 pm
user-pic
Monster! I love what this has turned into :)
peter / June 2, 2008 at 06:31 pm
user-pic
Gas Prices what the??, people are still paying more for a litre of bottled water or even a half litre of bottled water yet they get all mad about $1-$2 for a litre of gas?
Chris Orbz / June 2, 2008 at 06:34 pm
user-pic
$40 to fill half a Gulf? I don't drive, but my mother was complaining about it costing $40 to totally fill her Saturn last week.

Nothing like building cars out of plastic to lighten the load.
Dave / June 2, 2008 at 07:29 pm
user-pic
Yeah - I have a new CSX that holds 55 litres. To fill it up recently it cost me about $52 (still some gas in there). Thankfully, I'm not driving to work - but I figured that it would be best to fill up the car before prices get too high.

Check the cost again, your car for sure doesn't hold more than 60 litres in gas - and make sure they aren't ripping you off at the pump!
SCREWFACE / June 2, 2008 at 07:39 pm
user-pic
Where in the yellow fuck is this gas station? Do they also have hay to feed the horses & carriage?
Eli / June 2, 2008 at 07:59 pm
user-pic
Also, scooters can be filled for under $10.
Mark / June 2, 2008 at 10:55 pm
user-pic
What happened to the Fucked Up DVD story?
guy lafleur stole my bike / June 2, 2008 at 11:40 pm
user-pic
Who uses the buttons anyway? I always gun for a whole number, but it's not a true wager, i always pay with CC.
Loozrboy / June 3, 2008 at 10:11 am
user-pic
Can you actually get $40 by pushing the $20 button twice? I think that's far from clear from the design... there certainly doesn't seem to be any way to indicate a total or how many times a button has been pressed. Would explain the people ending up with $20 on the $5 button though.
K / June 3, 2008 at 03:39 pm
user-pic
What part of "in any combination" makes it hard to understand that you can COMBINE buttons to make up the total that you want? Geez, it's not rocket science. It's reading comprehension.
Gillyo / June 12, 2008 at 08:49 am
user-pic
"Geez, it's not rocket science. It's reading comprehension."

Yeah, that's the problem. Most people are actually functionally illiterate.

Add a Comment

Other Cities: VancouverMontreal