toronto snow removal

Toronto accepting requests for snow clearing at your home address but not removal

Need help with snow removal at your Toronto home after this past weekend's historic snowstorm which blanketed parts of Toronto with upwards of 23 centimetres of snow? You're out of luck but you'll be pleased to hear that the City is instead now accepting 311 service requests for snow clearing in front of residential addresses.

In a post to its social media accounts on Tuesday, the City of Toronto announced that it's accepting 311 requests for snow clearing in front of homes.

The announcement comes as crews and contractors continue to work 24/7 to clear snow from roads and sidewalks after 16 to 23 centimetres of snow fell across the city over the weekend. 

This massive dump of snow was in addition to the 15 to 20 centimetres of snow accumulated from Wednesday's snowstorm. 

If you see an area that needs plowing, you can report it on the City's website, after which a crew member will follow up. Snow clearing requests cover driveways blocked by plowed snowbanks, sidewalks, intersections, and city walkways. 

To be eligible for snow clearing at your residential address, you must live in an eligible area (mainly Etobicoke, North York, or Scarborough), road plowing must already be completed in your neighbourhood, and the windrow blocking your residence must be 25 centimetres or more. 

Service requests can be created and submitted online via the City's website. 

However, if you're submitting a request, prepare to be patient, as the City is currently working on conducting multiple rounds of plowing.

Officials say snow removal could take up to three weeks to complete, and hospitals, main streets, cycling infrastructure, transit stops, school bus loading zones, and sidewalks will get first priority. 

Lead photo by

City of Toronto


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