Toronto fire hydrant left running for days and nobody seemed to care
This was precisely what happened near a busy Toronto park this week, where a fire hydrant was left spewing water into the streets for days before anyone bothered to report it to the city.
It's a muddy mess at the east edge of Barbara Hall Park in the Church and Wellesley neighbourhood due to at least two days of constant flow from the unchecked hydrant.
@311Toronto @kristynwongtam, this fire hydrant (right near the Barbara Hall dog park) has been wasting all this water for at least the past 2 days — during a climate emergency whilst the planet is *literally* burning #ClimateEmergency #Topoli pic.twitter.com/6DRfexd2La— David Lussier (@d_a_f_f_y_d) September 2, 2021
A tweet showing the ankle-deep water was directed at and caught the attention of both 311 and Ward 13 Councillor Kristyn Wong-Tam. All as — in the words of the tweet — "the planet is literally burning."
Thank you for letting us know. We've reported this to Toronto Water for their immediate attention. ^cd— 311 Toronto (@311Toronto) September 2, 2021
The original video's poster, Twitter user David Lussier, expressed surprise that nobody had reported the flowing hydrant in over 48 hours. In an area of the city known for its dedicated community involvement in municipal matters, his surprise is warranted.
It's been flowing like this for days, has no one else reported it?— David Lussier (@d_a_f_f_y_d) September 2, 2021
Toronto's 311 service confirmed that this was, in fact, the first report, despite its obstruction of a sidewalk right at the park's east entrance.
There are no other reports for this location but Toronto Water has it now and will attend as soon as possible. ^cd— 311 Toronto (@311Toronto) September 2, 2021
Councillor Wong-Tam also expressed surprise that nobody had taken the time to report the situation. This park is a popular neighbourhood pillar and has been used as the site of vigils and other events by the LGBTQ+ community, yet it took days for a report to come in.
Thank you 311 for the quick reply. It’s surprising that no one reported this before now. So a big thank you to David for reporting this to 311.— Kristyn Wong-Tam (@kristynwongtam) September 2, 2021
blogTO reached out to 311 for a more detailed explanation of how these issues are addressed.
"For fire hydrants, we investigate within four hours [of a call] and then repair leaks as soon as possible. It really depends on the extent. We're coming up to that timeframe now, so someone should be on the scene already or very soon," a 311 representative says.
"They always repair as soon as possible. Sometimes they'll need a specialized crew, but we always try to get it fixed quickly."
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