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Toronto is freaking out after PC Optimum points hacked and stolen

Bad news Toronto: if you're a PC Optimum points member, you should probably go check your account.

Thieves have been hacking into accounts and stealing points since February, shortly after the joint Loblaws-Shoppers Drug Mart loyalty rewards program launched.

News of the country-wide hacking — where hundreds of dollars worth of points were stolen from individual accounts and used at stores in Quebec and Ontario — is spreading across social media this week.

Hacked members are desperately trying to get a response from PC Optimum, as well as their points back.

The wide-spread hacking is the latest in a string of frustrations for shoppers trying to cash in on the program. Customers have reported a lack of coupons and tailored offers, a glitchy app and missing points.

Some users have even noticed other people's PC credit cards being linked to their account.

A Loblaws spokeswoman told CBC the company has "strong security measures in place" and also admitted some members faced "unacceptable delays."

Lead photo by

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