Presto website shutdown

Presto website shutdown infuriates transit users

Oh, Presto. Why are you so behind the times? If it isn't the painfully slow roll-out that's drawing the ire of transit users in and around Toronto, it's things like a recently announced three-day website shutdown that's fuelling the fire. Yes, that would be three days. The reason given for the outage is updates related to the Union Pearson Express (itself a controversial subject), which is itself quite a ways down the road (rail?).

So two thumbs up for being prepared early, and two thumbs down for putting users in the unfortunate position of having to load up their credit prior to a prolonged delay that will cause widespread inconvenience for those who inevitably don't learn in advance that the service is set to be suspended for 72 hours.

Most websites will shutdown for a few hours overnight when making upgrades, which seems to be the main issue taken up by commenters on this Reddit thread devoted to the subject. So, Presto users, you better load up your cards by end of day tomorrow, or you're out of luck until the 19th.


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