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A 2.0 version of the coupon book

Posted by Guest Contributor / March 11, 2010

TeamBuyHave you ever stopped yourself from trying something different in the city because you were worried that it might not be a good bang for your buck? Well, thanks to the traction the concept of collective buying on the web is getting, you have one less reason to worry about your bottom line and one more to get out and enjoy yourself.

Although it's been around for about a year and a half, TeamBuy.ca seems to be coming up on more people's radar of late. Founded in Toronto by Edward Yao and Andrew Hutchings, TeamBuy combines the power of buying in bulk with the community dynamics of web 2.0.

Upon graduation from Queen's and U of T respectively, Yao and Hutchings found that trying to experience all that Toronto has to offer was not the most affordable of propositions.

"It was a struggle for us, and we figured that tons of other people were feeling the same way. We wanted to find a solution" explains Yao. "The premise behind the site is that businesses will offer huge incentives because our users are essentially buying in bulk. Hence, the company's somewhat predictable slogan, 'If we buy together, we save together."

teambuy.caBasically, TeamBuy offers a different deal every 24 hours from various businesses in Toronto that must be purchased directly from the TeamBuy website on the day the deal is offered. It seems the deal can be for pretty much anything: restaurants, spas, salons, even things like go-karting and golf lessons.

Raptors Tickets and savings at Smoke's Poutinerie are two popular examples, but you can find more samples of recent deals here. With each deal averaging at about a 50% discount, it's pretty alluring.

However, here is a slight caveat: each offer has its own set of details, which include expiry and restrictions. I pay close attention to these so that I know what I'm buying in to, and you should too.

For every deal there is also a set minimum number of buys that the businesses require to offer the incentive. Once that minimum is reached everyone gets the deal. If it's not reached, it doesn't go through and thus nobody is charged. Most of the time the deals go through, but it is dependent on the offer and relative interest from users. So the idea is that if you like a deal, you'll want to share it with friends, which will increase the chances of it going through and your avoidance of disappointment.

There was, however, no disappointment to be had when I bought the Chippy's fish and chip deal that recently went through. I received the voucher in my inbox the next day, but I didn't redeem for a month later because I got a little busy with work (remember to check on expiry dates).

When I finally decided to redeem, these were the steps I took: I found the voucher in my inbox, printed it, and headed over to Chippy's, where the cashier took it without any hiccups. It's that simple, which is important. Having to jumping through hoops to get a deal often defeats the purpose, doesn't it?

In no time I was given two haddock fish and chips, two tartar sauces, and two drinks. The original price was $26, but we got it all for $14 -- not bad at all! I'm sure the 174 others who purchased this deal would feel the same.

20100308-teambuy-eating-sml.jpgKeep in mind I'm not British, but I really liked the fish and the chips. And despite what past reviews say, they do have ketchup and malt vinegar available at your fingertips. All in all, the experience was a a good one.

Would I have tried Chippy's without TeamBuy? Maybe. Did the TeamBuy light a little fire under me to try it? Yes. Was a 50% discount on my trial worth it? Absolutely. TeamBuy-ing is a great way to try Toronto without spending a ton of money, and I'm looking forward to what else they have to offer.

Writing by guest contributor Candice Green. Photos by Jessica Tran.

Discussion

67 Comments

Sarah / March 11, 2010 at 09:40 am
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These kind of sites are great! I use them all the time! Try www.WagJag.com - they profile more deals at once and they have some awesome offers.
CD / March 11, 2010 at 10:46 am
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localgroupdeals.com is another good one!

Got a $50 spa gift certificat for $25 and I've still got 4 months to use it up... Plus you have about a week to buy into the deals!

In my opinion, phenomenal idea.
Carl Ross / March 11, 2010 at 10:53 am
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I've used this site many times. They just had an "appreciation party" and it was a lot of fun. Unlimited go karting, free segway lesson, great guys behind this website. Go Teambuy!
Ghassan Halazon / March 11, 2010 at 10:56 am
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Good stuff. To get a good sense of teambuy's latest deals you can check out the recent deals section. Quite a bit of variety there
Anise Holloway / March 11, 2010 at 12:00 pm
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I have tried a few of these group buying sites. Teambuy offers some pretty good deals. But what sets them from the rest are these "appreciation" parties that they throw. They make you feel like you are part of a community AND you get to meet others buying the same deal.. I actually got a date out of it once haha
Ace / March 11, 2010 at 12:01 pm
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I own a restuarant called Blushberry Froyo and I also worked with TeamBuy very successfully.

I would watch out for some of the other "group buying" sites. I'm a member of the restaurant network in Toronto and I was forwarded an e-mail that "group buying" sites are a scam. Fortunately I worked with Teambuy before I got this e-mail or I might not have done it. Anyways apparently there is a group buying site that is scamming businesses and users. Do your research before buying from any of the others, call the businesses just to be sure.

You can do the same for Teambuy if you don't trust this post but it is on blogto.

Their past deals include : Raps, Smoke's, Chippy's <- obviouslly.

Good luck Teambuy!
Farah / March 11, 2010 at 12:09 pm
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Was at the party this past weekend and these guys are so down to earth. I've bought a few teambuy's before, and even given them as gifts to others. Process was very smooth (although, as mentioned in the article, I was a bit weary at first). After meeting the guys this weekend tho there is no more hesitation.
Mark / March 11, 2010 at 01:38 pm
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I purchased 2 of the Unlimited Karting deals. The experience was fantastic for a few reasons. The Karting place they deal with is a very clean establishment and the fact the Karts are electric, NO smell indoors. We picked a night where the Karting place wasn't too busy and did about 5 races and sort of had enough but we could have easily kept on going. Each deal was unlimited karting but after each race you needed to go back to counter to register another race, but thats perfect. It gives others a chance to jump in and do a race and doesn't monopolize teambuy customers to the track VS regular customers. The same cost including a membership would have been over 50$ and we paid 25$ for each. Great savings, great experienece and didn't need a membership. Looking forward for teambuy to get going in Montreal.
Steve / March 11, 2010 at 02:01 pm
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Also did Chippys which was aweasome! Ya its good to see this concept catching on as far as group buying goes. Best part if there are any issues they will work with you and if necessary give a refund.

I ran into issues with webpiggy where I couldnt redeem my coupon at restaurant and they refused to give refund saying thats it the restaurant's problem not theirs. I think as long as these team buying sites stand back behind what they offer its great.
collin / March 11, 2010 at 02:17 pm
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I love this idea!
Dennis / March 11, 2010 at 02:24 pm
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Steve,

Can you please identify which restaurant you are referring to and which person you spoke with at webpiggy?

Because if there is ever an issue with a coupon, we refund the buyers- 100% of the time- that's a FIRM policy here. No one here spoke with anyone named Steve or had an issue with ANY of our vendors. Please email me at dlogan@webpiggy.com or call me at 877-241-2018 and I will make sure it gets done. If you are posting false information, please stop.

Also, on a personal note, I've bought a Teambuy deal as well and it went great! I haven't bought from Wagjag either, but some of our users have and they have given us positive feedback for them as well. So I can vouch for Teambuy, Wagjag and Webpiggy (I work there)

There are a few other sites that have popped up. I cannot vouch for them.
Richard S / March 11, 2010 at 03:53 pm
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I've used both Wagjag and Teambuy in the past for some pretty good deals. if it weren't for this posting I wouldn't know about webpiggy or localgroupdeals :D
Evay13 / March 11, 2010 at 05:33 pm
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Apparentley teambuy sells its users emails. I've been getting so much spam from Flirty girls fitness since I bought their deal from teambuy. I stopped using them now and will try out the other sites mentioned above.
Jen / March 11, 2010 at 06:02 pm
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When you buy a deal the business gets your info for confirmation - that's how the business would get your e-mail. TeamBuy doesn't sell e-mail addresses.
Eddy / March 11, 2010 at 06:23 pm
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Hi everyone,

I'm one of the founders of teambuy.ca and I'm thrilled that we're on blogto. I'm glad everyone is enjoying the site; we've got a lot of great deals coming and a lot of big things planned.

I can assure you with absolute certainty that we do not sell e-mails. You can verify that with any of the hundreds of businesses we've worked with or any one of our users from the TeamBuy community. If you feel like you are receiving e-mails that you didn't consent to from a TeamBuy business please let us know as soon as possible and we'll look into it. Is it possible that you signed up your e-mail when you went in to redeem? That happened to a few of our Grand Prix Kartways users who registered when redeeming.

TeamBuy's is about coming together and doing big things, with the goal of creating a community and empowering the individual. If we started selling our users info how could we ever achieve our goals.

I hope everyone feels comfortable enough to reach out to one of our team if there ever is a concern. And I hope everyone comes to our next TeamBuy appreciation party.

TeamBuy ... where buyers unite!
Alex / March 11, 2010 at 08:14 pm
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Another thumbs up for TeamBuy. Went to their gokarting event this past Saturday, had a blast (and only $5!)
Mat replying to a comment from Ace / March 11, 2010 at 08:32 pm
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Hey Ace,

Any plans on responding to the email or post about your restaurant being randomly closed during a time that it was posted open? (9:30pm on a Saturday)

From my experience with team buy, I'd never, ever, ever, go to your restaurant :-) A simple "sorry" in an email would have worked wonders, but you didn't even bother to respond.

I had an issue with another team buy deal that I've bought, I emailed them, and it was sorted out within 12 hours. Not your company. As of today it has been 11 days :-)

Anyway, as a frequent buyer and a past seller, Team Buy is great.

Mat
MDHK / March 11, 2010 at 09:39 pm
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50Somethings trying things out of the norm have found great deals on teambuy for restaurants that they wouldn't normally have tried. Takes us downtown on an adventure each time. Parking normally costs more than the actual deal however the food has been worth the drive. Chippy's best fish and fries, Blushberry great yougurt and fruit, Z-Teac great burittos. Keep the adventure and deals going teambuy.

MDHK
Matthew Morris / March 11, 2010 at 09:40 pm
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Hey guys it's matt (yes, the guy who was painted as a tiger on the weekend). For those who were at the party, you know what I'm talking about. Just wanted to share some secret insider information that I am probably going to get in trouble for spilling, but tomorrows deal is at Mykonos grill for some fantastic Mediterranean food.

feel free to add me on twitter and check out my website link by clicking on my name. I think you will find it quite amusing. I sure did.

and BlogTO: rad article! Momma was so proud : )

MDHK / March 11, 2010 at 09:48 pm
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50Somethings have found great deals on teambuy taking them to great restaurants that they would normally not go to. This is not the norm for the four of us. The actual parking cost most than these great deals....but what an adventure. Chippy's great fish and chips, blushberry fabulous yougurt and Z-teac burritos great deals and great fun. Keep the deals and adventures coming teambuy...good luck!

MDHK
JolaB / March 11, 2010 at 10:24 pm
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Mykonos Grill!!! I LOVE this place! Calamari is amazing, and it is right near Bloor and Yonge. Can't wait to see the deal tomorrow for this restaurant...
Wendy / March 12, 2010 at 08:25 am
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I know the guys behind www.WAGJAG.com and they're amazing....I like the concept so much I want to work for the company! I've bought about 4 of WagJag's deals and a few from some other sites too, I think I'm addicted...
Ghala / March 12, 2010 at 09:22 am
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Nice, Mykonos Grill on Teambuy!! Good stuff guys
JoseL / March 12, 2010 at 10:59 am
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lol @ Wendy. You probably already work for the company.
Roger / March 12, 2010 at 11:27 am
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Groupon.com is the company that came up with this concept and they're now huge. They're launching in Toronto sometime this month. It'll be intersting to see how these small local guys manage to compete.

Seems like a lot of spammy comments on this post :) but people gotta hustle in the startup world!
Dennis / March 12, 2010 at 11:38 am
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Hi Groupon! Glad to see you spammin' it up with the rest of 'em!
Rowla / March 12, 2010 at 11:54 am
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Loll nice one Dennis! We love our teambuy
Roger / March 12, 2010 at 12:30 pm
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Lol I'm not with groupon. I hope one of the smaller guys wins in Canada actually. I looked at creating one of my own group buying sites actually, but I dunno if the model is actually sustainable in Canada because Canadian small businesses don't sepend money on advertising in the same way that US ones do. At least with groupon, they charge businesses a 50%+ commission on every sale after already discounting 50%, so the stores in the US don't really make any money on these offers, they just hope to get repeat business.

LivingSocial is the other big US one. They are launching in Canada too. It seems like every google ad and facebook ad I see these days is either for groupon or livingsocial, so I think they're going to try to make a big splash.

Here's hoping one of the Canadian teams can win this game! :)
Dennis / March 12, 2010 at 01:09 pm
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Groupon has the money for ads, that's for sure. Though they didn't invent the concept. That always bugs me about America- they love to "popularize" things in the media and then it's like the concept never existed in the first place - like non-dairy creamer, which was actually invented by 15th century ninjas in Siberia...

Woot.com was the first one I knew about. Before that though, people used to do these things on forums all the time. Google "tuangou" to get the full history lesson.

Personally, I'm hoping the current three (teambuy, wagjag and webpiggy) can reach equilibrium and form a triumvirate of Toronto-deals!
Joseph Lagiridis / March 12, 2010 at 04:26 pm
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TeamBuy's numbers are ridiculous. They have features which involve free access and somehow those numbers get added to their sales totals and the total customer savings.

Teambuy, this is an awesome concept. I was talking to a friend who knows the owner of a TeamBuy featured business and the owner told us openly that TeamBuy called and asked if it would be OK for them to inflate the number of sales.

Don't keep track of these numbers and display them on your page. Don't mislead people and try to make them think you guys are selling more than you're actually selling.

Your concept is all about empowering people. Don't lie to those who you claiming to be helping.



Joe

Eddy / March 12, 2010 at 05:15 pm
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Joe,

I'm not sure what you're talking about. We just did a deal with Teambuy and we sold 174 and I'm looking at my list and it says 174.

Matt, sorry about what happened, please come in and we'll honour the voucher anytime.

Eddy / March 12, 2010 at 05:58 pm
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Hi Guys,

Just realized how unclear the above is.

I'm not sure what you're talking about. We just did a deal with TeamBuy (Blushberry for cookies) and we sold 174 and I'm looking at my list and it says 174. (You can check with them.)

Matt, sorry about what happened, please come in (to TeamBuy) and we'll honour the voucher anytime.

Also to explain how Get Access works :

We collect final numbers from our partner merchants and add them to our numbers. The savings number actually isn't fully reflective because it doesn't have the value from our last offering from the Raptors as it is still available to our users.

Joseph / March 12, 2010 at 06:35 pm
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Never said all the numbers are lies. Definitely some of them have been fake. Some of them. Business owner told a mutual friend, they were contacted by TeamBuy and asked if they minded inflating the numbers.

If these numbers aren't true.(why would a business owner who partners with TeamBuy lie,) Then how can any numbers you display be accep
Joseph Lagiridis / March 12, 2010 at 06:39 pm
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Never said all the numbers were fake. Definetely, some of them have been inflated, some of them.

One of the business owners featured on TeamBuy told a mutual friend that he was contacted and asked by TeamBuy if they could inflate the number of sales to improve its 'success'.

If some of the numbers are lies....we all need to question all these numbers.
Joseph Lagiridis / March 12, 2010 at 06:42 pm
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Never said all the numbers were fake. Definetely, some of them have been inflated, some of them.

One of the business owners featured on TeamBuy told a mutual friend that he was contacted and asked by TeamBuy if they could inflate the number of sales to improve its 'success'.

If some of the numbers are lies....we all need to question all these numbers.
Joe / March 12, 2010 at 06:42 pm
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Why am I not able to respond to this thread?
Eddy / March 12, 2010 at 08:20 pm
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All I know is when I paid $25 for a $50 unlimited gocarting pass from GPK I got exactly that. My friends who I brought had to pay full price but I got exactly what I paid for. I don't know about the rest of the numbers and I don't care. Thanks teambuy keep the dealings coming maybe more gocarting?
Eric / March 12, 2010 at 08:26 pm
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These group buying sites (WagJag, Piggy, Teambuy) are amazing for consumers however i do have to agree with Joe - I know someone who owns a local business and he did a deal with TeamBuy that wasn't doing too well and he said Teambuy asked him if they could fudge the numbers because it would look better for both of them if they lied about how many people bought the deal which is pretty weak.
Eddy / March 12, 2010 at 08:49 pm
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Sorry pressed enter by accident:

That was copy and paste from an e-mail we got from a TeamBuy user letting us know about this discussion. Obviously we are thrilled that this is up and we're monitoring it very closely so knew what was being said but it is nice to know how are users feel.

Certain parts of the e-mail have been removed but I felt that the paragraph posted was important to share.

We've got some amazing things in pipeline including some court time at the ACC for those who like to play basketball and another awesome party where we are going to feature some of most favourited merchants.

TeamBuy .... where buyers unite!
Mark / March 13, 2010 at 09:42 am
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so any actual response from a team buy employee about these allegations of false numbers? or just more awkward sidestepping around it...like the "We've got some amazing things in pipeline" routine? i have to agree with eric "pretty weak" teambuy.
Jer / March 13, 2010 at 11:54 am
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I can vouch for Webpiggy, Teambuy and Wagjag. So far I have used Teambuy the most but haven't had any issues with the other sites so far. Personally I am hoping for less "Spa" deals and more restaurant and entertainment deals on these sites.

If what was said is true about the numbers on teambuy being somewhat unrealistic, then, I think teambuy should alter their practice but in reality, that doesn't change my decision to buy from them in the future.
Mat / March 13, 2010 at 12:00 pm
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Why would anyone care how many buys they say they have? If they say they have zero buys then it would look bad for businesses, and people would be reluctant to do it.

I don't care if they say there was one buy or a thousand, as long as I get a discount.

And if the minimums aren't met, and they still give them to me... then all the better

the only one who should be angry is the vendor who may have thought that they were selling more, but if they tell them first then who cares!
sande / March 13, 2010 at 08:27 pm
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if teambuy is fudging numbers..they are misleading all their customers!
i did't knw about any of these sites till i chkd blogto.
are webpiggy and wagjag fudging numbers too?
Jerome / March 13, 2010 at 09:39 pm
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Haha none of them are fudging numbers don't be naive sande, there are a lot of bored ill-willers out there
Dennis / March 13, 2010 at 09:58 pm
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Sande,

I can assure you that Webpiggy's numbers are real. Every time there's a new buyer, one of my bosses' cellphone ringer goes off and we all throw our hands up in the air and cheer.

Unfortunately he uses the same ringer for everything, so we also cheer when his mother calls, when his friend says "lol" in a text, when someone pokes him on facebook, if his calendar alerts him, or even when the Prince of Nigeria is trying to transfer him millions of dollars... :)
gina m / March 14, 2010 at 01:49 am
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Yep, i've used teambuy and webpiggy. No issues whatsoever.. Both have great customer service as well
Steven / March 14, 2010 at 01:50 am
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Same, used teambuy many times, works perfectly fine
mark / March 14, 2010 at 09:21 am
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ya, i emailed webpiggy about a coupon i couldn't open. james had a new one to me in minutes . great customer service!
Eric / March 14, 2010 at 03:23 pm
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Really Jerome? Sande's the one being naive? Really?

You're right, it's way more likely that I'm making this up because I'm bored, you got me.

Wow.

...although I do agree with Mat that it doesn't really matter.
Suresh / March 15, 2010 at 12:48 am
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Of course it matters if the numbers are correct. When you buy one of these things, you are entering into a contract with the site that you will buy this item if enough other people buy it. Buy inflating their numbers BuyTeam raises questions of trust.

Also if you see the number of sold says 50 and you find out theres only 5 sold isnt that like false advertising of sorts.
Drake / March 15, 2010 at 10:32 am
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I doubt they do that, I really do. I found out about teambuy in November and have bought over 8 times. They have a great team, and an amazing admin in Matt. They were unbelievably genuine and down to earth in the appreciation party and have been very courteous in the only instance that the merchant didn't completely honor their word (not teambuy's fault here). They have a legit client base that includes household names. As a user, it's up to you to form your own opinions, but these are my 2 cents.
Sean / March 15, 2010 at 04:58 pm
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Heard of t-buy a while ago. What are WagJag and webPiggy all about?


tb
mark / March 15, 2010 at 06:13 pm
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same thing just gives you more variety. all 3 are good sites.
Robbie / March 15, 2010 at 08:44 pm
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Haha that's funny they don't give more variety, it just keeps the deals up longer, because it takes them more time to close usually (but not always) haha nice one though
mark / March 15, 2010 at 09:22 pm
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i meant variety between all 3.

more sites = more choices... get it?

wagjag leaves deals up for several days but webpiggy is same as team buy. 1 per day.
eric / March 17, 2010 at 12:13 pm
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I just called YukYuk's about Webpiggy's deal today and they said they'd never heard of webpiggy and never agreed to do a deal with them and the lady was quite upset and said they're getting their lawyer involved and will not honor the tickets...buyer beware!! the piggy stinks!!
Dennis / March 17, 2010 at 12:42 pm
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Hey Eric,

I responded on our comments, but I've gotten the appropriate people looking into it. I'll post in our comments any developments!

Suresh / March 20, 2010 at 07:49 pm
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Why did teambuy never respond to allegations of fudging numbers??

It seems their team and admins have been all over this thread, why have they not come out and admitted or refuted this claim?

lets atleast see some spin-doctoring teembuy, come on
Andrew Hutchings replying to a comment from Suresh / March 21, 2010 at 09:18 pm
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Hi Suresh,

Sorry that we have not responded to any of the replies recently. We have been very busy with some new adjustments that will be coming to the site soon.

In regards to fudging numbers, I can tell you that this statement is 100% false. We thrive off of our local users and their loyalty and would never project any falsified information. There were a few incidents where the numbers did not match on our "recent buys" page which was only because of a small glitch in our system that did not appropriately translate the amount of buys from the home page to that page.

We have very good relationships with the businesses that we feature deals for and always ensure that they are happy with the outcomes. I am very confident that any of the businesses that we have dealt with will vouch for us.

If you would like to discuss this further or if you have any other questions/comments, please feel free to email me @ andrew.hutchings@teambuy.ca.

Thanks for your involvement and concerns, happy TeamBuying!
Joseph / March 22, 2010 at 01:28 pm
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Mr Andrew,

I know of two instances where teambuy has contacted the featured business and gotten permission to inflate the numbers.

Good try to cover this up. Have some integrity and stop telling everyone that you are empowering anyone but your own pockets.

embarassing....
James Adman / March 25, 2010 at 03:33 pm
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Wow amazing concept! Good stuff teambuy!
randall hortak / March 25, 2010 at 09:13 pm
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Once in a while, Canadians actually do come up with something cool! This is one of those instances.. proud to be Canadian. Good job teambuy I just signed up, looking forward to getting my first deal in my inbox tomorrow. Already bought today's! :) So you guys are 1/1 with me so far lol
mark / March 25, 2010 at 10:00 pm
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so are those last two posts andrew then eddie or eddie then andrew? anyone have a guess?

LOL

nice one!!
t / March 25, 2010 at 10:13 pm
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at this point there seems to be a lot of evidence pointing to the fact that teambuy has faked numbers. i think i have to concur with joseph's comment "Have some integrity and stop telling everyone that you are empowering anyone but your own pockets." as far as i can see from these posts, your best avenue would be that of the truth and end this barrage of bad publicity. use your heads.
Sam / June 2, 2010 at 08:21 pm
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Went to Z-Teca today to redeem my first deal and it was not accepted.

The manager told me that I misread the deal and they would be sending me my gift card in the mail, which was not stated in the deal at all.

Hopefully this is just a one off for them because it really is a great idea
Jo Magpie / June 3, 2010 at 12:30 pm
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I've used Team Buy several times and I've never had a problem. I've just signed up to Webpiggy and Wagjag. Always looking for deals! :)

Now...can one of you companies give another deal for Salon Liberte. A girl needs to get her hair did. :P
Darryl Darichuk / October 5, 2011 at 12:38 pm
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Worked at Teambuy for over a year. Greatest company I've ever worked for, and they take care of there customers/merchants. We're not going anywhere, so I highly recommend checking us out! Thank you to all the Team buyers and merchants, both past and future.

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