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Tech

City of Toronto Ready to Get its Web 2.0 On

Posted by Chris Gurney / November 24, 2008

City of Toronto Web 2.0 Summit
It doesn't need to be said that the City of Toronto website is long overdue for a refresh. Fortunately for us though changes are afoot, and the City is ready and willing to listen.

This Wednesday and Thursday, the City of Toronto Web 2.0 Summit is taking place online, so that everybody can get involved in the next generation of the City's web site and its use of social media.

It's quite refreshing to see that among the long list of government employees, the list of speakers includes a couple of my favorite online personalities, including IBM's Sacha Chua and Freshbooks' Saul Colt. Also be sure to keep an eye out for Tim, and a keynote from Mark Surman, Executive Director of the Mozilla Foundation (the non-profit company responsible for Firefox).

Reading through the two-day agenda I don't see much in the way of interactive discussions, nor the use of an online community to promote further discussions and to elicit more feedback after the event finishes. If it's not already in the works, it would be great to see somebody pick up the ball and do what Metronauts has done for Metrolinx and the TTC.ca refresh.

Unfortunately, there isn't enough room for people to attend this event in person, but the event will be broadcast online both days. Be sure to register at the City of Toronto Web 2.0 Summit site so that you can participate, and send in questions or comments to the panel and speakers.

Discussion

8 Comments

uSkyscraper / November 24, 2008 at 04:52 pm
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In general, I would try to emulate nyc.gov as closely as possible. Under Bloomberg, NY has done a terrific job of putting information and requests online. I can report graffiti in a park or pull a building certificate of occupancy, all with a few clicks. New York has one of the best online representations of city government and Toronto would to well to emulate it, no matter what the graphic design looks like.
seemsArtless / November 24, 2008 at 06:08 pm
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How about an e-mail subscription and/or RSS feed of all the comments my City Councillor makes at City Hall, in any committees, etc...
Sameer Vasta / November 24, 2008 at 08:14 pm
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I'll be at the summit, so if any of you plan on showing up, come say hullo! (I'll have a blogTO button on my jacket.)

Also, a draft of Mark Surman's presentation is here:
http://www.slideshare.net/msurman/draft-a-city-that-thinks-like-the-web-presentation
John Leschinski / November 25, 2008 at 03:34 am
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Does Toronto really need to try and emulate NYC more? NYC.gov isn't a great example of modern web practices or design, and despite brushing it aside design is a huge component in developing a usable website.
Christopher King / November 25, 2008 at 11:09 am
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Just how much money is this going to cost, when there are so many other things right now that need more attention?
Barry Martin / November 25, 2008 at 12:13 pm
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@chris. I'd say 2-way communication channels?what social media ("web 2.0") is all about, will help those "many other things" too.

Making the people, policies and processes that run our city (more) accessible will enable the ignorant to get better educated, organizers to collaborate better, and activists to arm themselves.

We've already seen the results in the marketing world. People powered sharing makes information travel faster whether it's delivering good news or bad.
hey / November 25, 2008 at 12:23 pm
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They should hire 2 separate teams. One team does a backend that provides APIs for everything. The other team uses the API to make a pretty site. The backend team maintains a Wiki that describes the API but does not communicate to the frontend team in any other way. This means creative independent developers will be able to present the info in different ways. The API should be plain and sensible like REST returning JSON or XML.
Joe Clark / November 25, 2008 at 04:21 pm
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This seems like quite the wrong way of going about things. And the Web site is itself rather atrocious.

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