Services
Vistek
Vistek, located further east along Queen Street, rivals Henry's for the comprehensiveness of its product lines and tends to be ever so slightly cheaper overall. Whether it be Nikon, Canon, or high-end medium format stuff like Hasselblad, it's all here. Also noteworthy is the store's excellent selection of rental items and Mac products. Bonus points for a solid service department as well.
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Never again will I deal with that unorganized, lackidazical store and their employees.
I happily deal at Henrys just down the street at Church Street.
Decided to go to Henry's
I will make try and keep an open mind when entering and will report back with impressions from those visits.
These blogs are always an opportunity for getting a bit of a heads up before arriving and why not do a bit of research if it spins your wheels.
I know how you feel about Vistek, My only hope is, that they fired all the persons including the manager which have been involved in your ordeal. I was going to shop for a Canon D60, but I can assure you not at Vistek.
Horst
After a few awkward moments of that, I left. Went to Henrys
Also, he matched the price to the cheapest available in Canada! so definitely ask for that if you can! I ended up buying the kit 100$ cheaper than the same at Henry's!
Everybody was polite and helpful, from the girl at the reception desk, to the sales rep! overall, great experience, all 5 stars!
I've been a client for many years now. After all these years buying, paper, inks, films, lenses and any time I needed to rent equipment the first store that came into my mind was this one.
One day I needed to rent a 24-70mm 2.8 Nikon lens and some lighting equipment. I came to this store to rent it as usual. I got the lens on Friday and I didn't use it till Saturday morning to test the lens using my wife as my model. After 5 shots the lens got stock. I had a wedding that day and I had to go in a rush all the way to Toronto from Oshawa and back to change the lens. The next Monday morning this guys were telling me that I had to leave a $300.00 deposit to repair the lens. I told them what happened and in a very accusatory way the manager told me that the lens had left the store working. I spoke to another manager and the only thing he did was nothing about it.
I will never return to this store since I was guilty and had to pay for something somebody else broke. I am doing my research around and I know I will never have to go back here since they didn't take care of me, being a faithful client. I felt very offended and mistreated.
I don't want nothing to do with these people.
TIFFANY