Services
Cycle Solutions
Cycle Solutions is an all-around bike store. They have a particularly wide selection of mountain bikes, but their offerings run the full gamut - from comfort to BMX to road. The store strives to excel in the customer service department, and they must be doing something right, because their two locations (615 Kingston Rd., 444 Parliament St.) are thriving. In winter, Cycle Solutions doubles as a ski shop.
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attitude and poor customer service ...... no wonder the higher end bike shops come and go in toronto. honestly best bike shop for customer service was always either trail blazers or spinning wheels... now both are gone.
My experience at CS has been the opposite. I find the service conistently friendly and responsive. Your experience is unfortunate. So far I have found CS to be the least pretentious bike shop I have been in over the last two years.
I bought my bike at spinning wheels years ago and have to say while they were very friendly they also sold me a bike that was completely wrong for me and also set it up completely inappropriately.
Just goes to show that you can have good and bad experiences, regardless of the shop!
Some of the worst customer care/service I have encountered.
If you want to be treated with utter contempt I propose you shop here.