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Posted by Carli Vierke / Reviewed on January 10, 2012 / review policy

Cheesewerks TorontoCheesewerks is the city's newest, quirky grilled-cheese specialty shop, giving Kensington Market's The Grilled Cheese and the also recently opened Construction Site a little competition. Located in the relatively sparse South Bathurst area, the glassy enclosure boasts fresh house-made soups, baked goods, libations, and of course, plenty of grilled cheese sandwiches, ranging from bare-bones classics to imaginative creations.

The brightly lit, sleek interior of Cheesewerks, though only two weeks old when I stop by earlier this week, is bustling with winter coat-clad thirty-somethings chowing down on oozing sandwiches and drinking house-made "artisan" sodas ($3). With a dining room set against a wall mosaic of cheese-inspired orange and yellows, I feel a little like I'm part of a playtime lunch-break in elementary school. The juxtaposition of playfulness and minimalism punctuates the menu as much as it does the d├ęcor.

Cheeseworks TorontoMy friend and I spend some time looking over the city-inspired sandwich menu. Wanting to try a few flavours, I go for the "Toronto" ($9.50), lauded as a "mini-tower of grilled cheese sliders from Toronto's foodie neighbourhoods." I am asked to select two of the following three choices: "Koreatown" (gruyere and kimchi), "Danforth" (aged goat cheddar and olive tapenade), and "Little Italy" (buffalo mozzarella, tomato and basil). Salivating, I opt for the Koreatown and Danforth, which sound the most interesting. My friend picks "Los Angeles" (8.50) — a delicious-sounding combo of havarti, smashed avocado, arugula and citrus. Our stomachs rumble in anticipation.

20120109_cheesewerks5.JPGAfter we wait for seven or eight minutes, my name is called and I feel a little puzzled when I pick up my order. The intriguing "mini-tower" of grilled cheese sliders is just a regular grilled cheese, with two different halves. Misrepresentation aside, the Danforth is quite good — the cheese oozes and drips onto the plate as I eat it, and the tapenade is a welcome salty counterpart to the milder goat cheddar. The Koreatown, however, is disappointing. The shredded gruyere is rigid and unmelted and the cold kimchi only adds to my squeamishness.

CheesewerksMy friend is patiently still waiting for her sandwich when we finish the first half of mine. Eventually the counterperson informs us that they're out of arugula, and asks whether she'd like to try something else instead. We ask him for a suggestion and he responds "I don't know... anything else." Thinking he must mean substitutions, we ask again what might be tasty. He suggests "The Charleston" ($9.50) — double cream brie, caramelized onions and citrus compote. Though it's a different sandwich all together, we go for it and ask for some specialty ketchup ($0.75) too.

When the sandwich comes out, he brings us a bag of St. John's Bakery organic gingersnap cookies ($1). We appreciate the gesture and take it as an apology for the wait, though no explanation is provided.

Cheesewerks TorontoThe Charleston is truly delicious. The ultra-soft, melted brie threatens to seep through the bread, halted only by a barrier of toasted walnut crust. The apricot chutney is a touch sweet for my taste, but works nicely with the earthy walnuts and tang of the dripping brie.

It's evident from the staff who seem a little flustered by the rush, and the lack of product knowledge from the counter-person, that the spot is still quite new. When they iron out the kinks a few weeks from now, however, I'll return to get some more of that gooey-goodness into my system.




dude / January 3, 2012 at 12:01 pm
$10 for cheese and bread. wow!
Shawn replying to a comment from dude / January 10, 2012 at 04:48 pm
Don't forget the $0.75 ketchup to go with your tower (ie two halves not laid flat on the plate).

Cbab / January 10, 2012 at 04:49 pm
I'm not sure I would enjoy paying $10 for a cheese sandwich, but I find it amusing that there isn't as much outrage about the throng of coffee shops around the area that charge $5-6 for a glass of coffee and milk.
what / January 10, 2012 at 04:54 pm
Where is the bacon there is no bacon therefore there is no point.
what / January 10, 2012 at 04:55 pm
The online menu has no prices on it. What the hell is up with that
Tuxedo / January 10, 2012 at 04:56 pm
Are there gluten/lactose free options? I feel like the grilled cheese revolution is a direct attack on those of us who are celiacs and sensitive to lactose.
steve-o / January 10, 2012 at 05:11 pm
Huh? there IS no bacon, or there's just no bacon??
Mike replying to a comment from steve-o / January 10, 2012 at 05:35 pm
If you look at the menu, there is bacon. It's only at the low, low cost of $3.
jer / January 10, 2012 at 05:43 pm
Every review except this one has said "way over priced for what you get"...

I don't think I will be going personally until people start saying "it filled me up, worth the $10".

75 cents for ketchup just adds insult to injury (is that even a phrase?)
Shit / January 10, 2012 at 07:02 pm
I would NEVER pay that for a grilled cheese sandwich.
shelly / January 10, 2012 at 07:17 pm
If you go up the street to Bathurst and Dundas Street West, Montfort Diary has a stall in the Live Local Marketplace at Scadding Court Community Centre and they sell AMAZING grilled cheese sandwiches on homemade bread for half the price - $5. And the ketchup (which is organic) and pickles are free. Much better deal, much better sandwiches and you support local farmers and businesses.
what / January 10, 2012 at 07:20 pm
3 dollars for bacon is BULLSH*T..........I will try this joint out.......I hope it's good
Mike / January 10, 2012 at 07:30 pm
Found this place to be supremely overpriced and overrated with an average product. Tomato soup with cream for 5 dollars and a grilled cheese for 10 is completely unreasonable considering you could buy a loaf of artisan bread and a reasonable quantity of a quality cheese for that much and prepare it in 10 minutes. The sandwich alone is not filling so a side is required. Then add on the Q-water nonsense and it adds up to one establishment I will not return to.
Evan / January 10, 2012 at 08:19 pm
"Are there gluten/lactose free options? I feel like the grilled cheese revolution is a direct attack on those of us who are celiacs and sensitive to lactose."

An attack? Yes, everyone's out to get you because you don't like bread.

Overpriced? Just because you have different values than someone who would enjoy this, doesn't make the restaurant wrong for deciding it's price point. Have you payed 12 dollars for a beer at a baseball game? I sure have, and it was worth it.

I had Los Angeles sandwiches and it was good. I felt it was a little greasy, but it was satisfying, had interesting enough flavours, and was definitely enough to make me want to go back to try another one. Service was fine when I was there, but it's apparent that the staff aren't than well trained. They seemed on their way to getting there.
a / January 10, 2012 at 08:53 pm
wow that's steep. but it must be good right? i mean LV is expensive too but they certainly derive quality products with exceptional design/colours
Mike replying to a comment from Evan / January 10, 2012 at 08:57 pm
Evan, SkyDome or the ACC can charge $12 for a beer because patrons have nowhere else to go. Cheesewerks can choose whatever price point they want for their sandwiches, but patrons sure has hell can choose somewhere else to eat.
griller / January 10, 2012 at 09:03 pm
i ate here and it was just okay. waaay overpriced as everyone has been pointing out. staff was friendly but why would i pay $10 for a grilled cheese that doesn't fill me up when i can go to california sandwich and be overloaded for the same price? lower the price cheesewerks. until then i won't be back.
loper / January 10, 2012 at 09:07 pm
Hey kids. Cheese is tripple the price of smoked meat. So if you pay $7 for a smoked meat sandwich $9 for a grilled cheese is cheap. Unless we're talking cheese slices but that's not what we're talking about here. Hit a grocery store or a cheese monger and check out the prices on quality cheese before you complain.
MrsPotato / January 10, 2012 at 09:17 pm
It's kinda ridiculous.
The price.

I could get a freakin' 2-meal Gandhi Roti for that price!

default / January 10, 2012 at 09:33 pm
The amount they charge for their food is insulting. No wonder they have a 37% rating on urbanspoon.

You can go to Alex Farms and buy $10 worth of gourmet cheese and make all the sandwiches you want at home.
Jarrett / January 10, 2012 at 09:36 pm
What is the ridiculous Swap Cheese and Swap Bread part?

You pay extra for a substitution?
JBass / January 10, 2012 at 09:42 pm
Nobody wants to spend more than 5 bucks for a cheese sandwich and a decent kitchen can't make a grill cheese that I would eat for less than 7. Consequently there is no future for an estalishment whose sole focus is grill cheese for 10 bucks. It sucks, but waddaya do?
WOW / January 10, 2012 at 10:03 pm
I don't think I have ever read such a backlash for a new resto in my life!!

Worst part is that it is expensive AND not filling! Painful.
your aunt / January 10, 2012 at 11:25 pm
I don't understand, they were bashing Tavolino for charging 9.50 for a quality steak sandwich, but perfectly okay for paying the same price for a useless grilled cheese? smh
Maxer / January 10, 2012 at 11:28 pm
Good food, but really not worth $10+ for lunch. Imagine how much more good food you can get for $10...the possibilities are numerous.
SK / January 10, 2012 at 11:36 pm
I tried the grilled cheese when they had a small kiosk at the Distillery Xmas Market a few days after their opening. They were still working out kinks but the sandwich was quite delicious and very filling (i'm petite though, so might not be enough for some with a bigger appetite). There was no charge for the ketchup (that I remember) at their Distillery booth and again, it was very yummy.

Also - to Tuxedo - I am lactose intolerant and asked them if they would have lactose free cheeses at their shop and they told me that they would and were perfectly accommodating when I asked them at the Distillery to please grill/toast the grilled cheese on its own without using butter.

It's true though, really good quality or unique cheeses are *extremely* expensive these days, so I can see how a sandwich could get expensive when the owners have to pay for supplies, rent, employee salaries etc. but still, I do feel that $7 should be the cap for a higher end grilled cheese sandwich.
Warren / January 11, 2012 at 08:56 am
I'd pay that much for a grilled cheese but $0.75 for ketchup is straight ridic.
ringer / January 11, 2012 at 10:57 am
Stopped by yesterday for lunch and left with an empty stomach. I'm fine with paying more for a cheese sandwich, but come on... paying more for ketchup, no sides (just throw a pickle on the plate, ANYTHING), and a surly staff to boot. Usually lunch spots in the area have giant line ups, and this one tellingly did not. I'd be surprised if they lasted.

Oh - and if you're looking to spend $10 and be stuffed, head to Wvrst. I was there earlier last week and was reminded of how great a place it is.
Tavolino Super Fan / January 11, 2012 at 11:16 am
Tavolino has daily specials for 10 bucks on the dot which include sandwich drink and tax.

The rib eye, shrimp, meatball, chicken are all amazing tasty and quite filling sandwiches! the quality is awesome!

They are not California filling, but what is?

What's good in the area you ask?

Tavolino, Big Smoke, Alimento, Thompson Diner, One that got away, Wvrst, Old York, are all GREAT places in no particular order to add to regular rotation! I don't much like Reggies, but many do.

Skip Cheesewerks until they look in the mirror and fix the issues everyone is experiencing. That should speed up the process!
Hepman replying to a comment from Jarrett / January 11, 2012 at 11:48 am
Hmmm, Jarrett. It looks like the kind of food joint a Bay street banker, with their great level of imagination, would concoct and foist on the public. A very cheesy idea that needs to walked away from. IMHO
melissa / January 11, 2012 at 11:59 am
been twice - it's tasty (or mostly tasty) but far too small for the price. it doesn't feel like you're getting your money's worth - i would recommend adding a small side of chips or small green salad (a la sandwich box) to make folks feel a little more full and that their money's gone a little bit further.

great idea, execution still needs to have its kinks worked out.
Jim / January 11, 2012 at 12:10 pm
Ok, what am I missing here... Is Blog TO trying to find the most expensive restaurants in Toronto? lol... Shoot... And I Thought 14.00 for a burger was high...
Tavolino Super Fan replying to a comment from Jarrett / January 11, 2012 at 12:58 pm
An insult?
Marvin / January 11, 2012 at 03:29 pm
That Toronto Tower looks more like a manhole cover. Why the h3ll is Toronto besotted with all these pretentious 'artsy-fartsy-artisan restos? California Sandwich blows these jokers off the map with plain and simple good food.
jer / January 11, 2012 at 05:35 pm
Speaking of other food options in the area, I walked by Cool Hand Luc on Saturday and noticed a sign saying they are selling soup/ grilled cheese sandwiches now. I just checked out their facebook page and they have a combo with soup/drink and grilled cheese for $9.50
Not Cool Luc / January 11, 2012 at 06:27 pm
Before getting all excited about his lunch special, one should taste the goods first. He is in crisis mode trying to save his stupid ice-cream spot! Don't be so sure it is any good!
public sector worker / January 11, 2012 at 09:01 pm
I'm just curious what kind of jobs you would need to afford eating here? For a lot of people, $10 is their hourly wage after taxes.

I'm not rich but also not poor. I work hard to earn my money, but even if I was wealthy, I couldn't pay more than $5 for lunch/dinner. I live in Chinatown and $5 buys filling meal!
get / January 12, 2012 at 12:01 am
$.75 for ketchup when it's almost 10 bucks for a sandwich? no salad or chips? OUCH. someone needs to review that business model.
Roctop replying to a comment from get / January 12, 2012 at 08:22 am
Get, maybe you should ask the fat balding guy behind the counter doing nothing what his game is. Any place too damn cheapo to place a pickle or chips with their 'artisan' sandwiches is just plain stupid for thinking customers will tolerate such nonsense. Go broke quick please and may a better restauranteur taker over. LOL.
Phil / January 12, 2012 at 10:37 am
Wow, I gotta say I’m more than a bit overwhelmed by all the haters in this comment section. Most clearly having NO IDEA what Cheesewerks is trying to do. For those of you who, “wouldn’t pay $10 for a cheese sandwich”, please be assured, you’re not the target market anyway.

Artisan bread and cheese does not mean someone popped by the Dominion and picked up a baguette from Ace Bakery and took the 1-yr cheddar from the dairy case and threw it on a grill. The bread is handmade and locally sourced and in some cases made only for Cheesewerks. Likewise the cheese has been specifically chosen from local if not Canadian specialty craft cheese makers. I don’t know where you folks shop for good cheese but I did a fondue at Christmas, with only 3 varieties, from a good monger at the St. Lawrence Market and it cost almost $86 before the wine was added – and it only yielded about 2 cups - they were an awesome 2 cups mind you and there wasn’t a single shred left. The sandwich concoctions at Cheesewerks are amazing, unique and MORE THAN WORTH THE MONEY.

More than that, there are a couple of very unfair comparisons to California Sandwich here. I’d say it depends on the CS location but there is no arguing they make a fantastic product. BUT, if you were to take that same product and source all the ingredients locally, organically and from sustainable practice supply methods the cheapest you’d get one of their sandwiches would be easily $15-$20 – so STFU about the cost of a loaded grilled cheese sandwich.

For those of you Manwich eaters who complain it’s not filling enough – I weigh 240 and am 6’ tall and have a healthy appetite, i.e. not a mini – I am hard pressed to eat more than the Cheesewerks original sandwich and wash it down with lemonade and not feel completely satisfied. Then again, I didn’t come for lunch to stuff my face full until I felt bloated. This is gourmet food folks, if you want to feel the insides of your gut touching your ribcage, stay home and eat Kraft Dinner and hot dogs for chrissake.

As for the great ketchup controversy, I was at the Christmas market a couple of times this year. Cheesewerks was handing out their ketchup to every patron the first time I went. One glance at the garbage showed that people were thinking it was just Heinz and not eating any/most of it. So they stopped giving it out I was told the next time I went by because the perception is/was it’s just a condiment out of a can – which it isn’t. Like the sandwiches and cheese and soup et al, the ketchup is especially made as well. In hindsight, given all your ridiculous bitching, I’d say give the miserable fuckers Heinz and call it done. Wow – excuse someone for trying to make an effort to actually consider the condiment as an integral part of the grilled cheese experience.

Finally, this restaurant IS locally owned and operated. It IS a start-up venture by a local family. They DO support other local businesses. They ARE sourcing local ingredients of the HIGHEST QUALITY. They are EMPLOYING people. YOU are commenting on someone’s hard work and earnest desire to bring you the best possible grilled cheese experience. If you think charging $7.50 to $10 for a sandwich with this much thought and consideration for taste and goodness is too expensive then make your own Velveeta special and stay home you catty, grumpy bunch of pompous jackasses.
your aunt replying to a comment from Phil / January 12, 2012 at 11:02 am
hey sorry "phil" the owner... i hate to break it to you but your customers are the ones paying your bills and they don't owe you shit. Insulting your customer base will put you out of business faster than dunkin doughnuts. You're the only pompous asshole on this site. go bang your aunt.
Your Neighbour / January 12, 2012 at 11:33 am
I live across the street, and won't be visiting this joint. I'm trying to make healthier 'eating out' food choices, and this place won't be on my radar.

I wonder who did the demographic research prior, because none of my friends (who also live in the thompson) are interested in a cheese sandwich store either.
Let down / January 12, 2012 at 11:56 am
Yes "Phil" is more than likely associated with this establishment. I would not be so negative about this place if it had great service, better side variety, and did not charge extra for just about anything. I have money to spend but not for the sake of spending it, would rather spend $30 on a lunch and get table side service and actual sides. This is a very poor business model.
Not Gourmet / January 12, 2012 at 11:58 am
This is not gourmet food, that comment by "Phil" is laughable.
YeahAlright / January 12, 2012 at 12:03 pm
So I went here last night. It was actually pretty damn good. I found the staff to be friendly and really did enjoy the home made ketchup, even though I don't usually like ketchup. The sandwich was amazing too! I really did feel like I was eating a new kind of grilled cheese.
About the review; It was honest. And I fully agree that when they get the new-biz jitters out of the way, this place will be crawling with regulars.

Don't let comments get you down kids!
Phil replying to a comment from your aunt / January 12, 2012 at 12:16 pm
@youraunt - Is that an offer? Sorry I'm busy. BTW I'm not the owner and you're only proving yourself to be a pompous douchebag. Called it!
Shane replying to a comment from Phil / January 12, 2012 at 03:09 pm
Dear Owner, you've defended the why the cheese and bread cost so much, now how about justifying why is costs $1 to swap bread and $1 to swap cheese? Seems like nickel and diming to me.
Mikey / January 12, 2012 at 03:22 pm
Tried this place. Totally nasty.
Jackoo / January 12, 2012 at 05:59 pm
Props to any restaurant trying to serve good food with proper ingredients. I like cheesewerks and hope they can get it right. BTW, The Monarch Tavern has great grilled cheese too and Evan, they have a gluten free option.
reality / January 12, 2012 at 06:28 pm
another sad attempt at creating something cool in toronto which totally fails.... over decorated, overpriced, trying way to hard, i dont understand how people keep falling victim to this trend....

People want GOOD affordable options !!!! They don't care if the restaurants looks like an Ikea cateologe, they want something with soul, something authentic, w/e
barb replying to a comment from reality / January 12, 2012 at 07:35 pm
There's a cool new place called MELT grilled cheese opening in my area(new Toronto) Talked to owner opening early Feb Grilled & poutine cheap prices
Tavolino Super Fan / January 12, 2012 at 11:48 pm
To Phil,
Fact: There is nothing artisan about metro sliced beef wrongly named slowed stewed brisket.
Fact: A 6' 240lb man does not become obese by getting full on a cheese sandwich and lemonade. I call BS.
Fact: Not everybody wants to eat white carbs, fat and salt with no vegetables in sight. Especially January!
Fact: There are many other places to eat with top quality ingredients where value and satisfaction are high.
Fact: Who cares about the ketchup when the value isn't there?
Fact: People need a full lunch or dinner from CW, not to eat something cute.
Fact: There was huge anticipation for CW to open. It let people down and they are now responding. These people would much rather lover the place, but can't!
Fact: If these people (probably your friends) don't change their offering soon, they will be extinct.
Doh replying to a comment from Jarrett / January 13, 2012 at 12:26 am
retarded huh
mayor dodge replying to a comment from Phil / January 13, 2012 at 09:12 am
I hope the owner is reading your imbecilic remarks. Anyone who treats customers like you do and calls them names should be looking for a job, maybe digging ditches in the tar sands.
Your Neighbour replying to a comment from Tavolino Super Fan / January 13, 2012 at 09:37 am
Dear Tavolino Super Fan,

You mean a let down, like your restaurant?!
You won't survive either, based on feedback.

your aunt replying to a comment from Your Neighbour / January 13, 2012 at 12:00 pm
not true... google or twitter it.
Tavolino Super Fan replying to a comment from Your Neighbour / January 13, 2012 at 01:53 pm
Sorry neighbour but I am not in any way associated with that place. I just love their sandwiches and stuffed pepper. I have not seen any bad press on them. Most of their food is amazing and their specials are too. What do you not like about them or where did you see these bad reviews?
Tavolino Super Fan replying to a comment from Your Neighbour / January 13, 2012 at 01:56 pm
Do you really think I would be promoting all of the places immediately surrounding them dumbass?
Walter / January 14, 2012 at 06:19 pm
I've been - totally enjoyed it. Can't wait to go back - and I found it value for my money.

Super yummy - high quality food.
Roctop replying to a comment from Walter / January 16, 2012 at 09:22 am
Oh, Walter, did Phil run up and wipe your chin as the cheese oozed all over it? It sure sounds like he did! LOL
v79 / January 16, 2012 at 03:08 pm
I have no problem paying $10 for a grilled cheese sandwich if it's done properly: Thick slices of freshly baked bread, loads of fillings, a side of fries and maybe a pickle. That's just what I had at Melt in Cleveland the other month, which was so big I couldn't finish it in one sitting. This on the other hand is an embarrassment to the gourmet grilled cheese movement. Select ingredients or not, the bread is paper thin, the prices outlandish ($3 to add bacon?, seriously?! Did they kill God's pig or something?) and contrary to what Phil would have everyone believe, it's not enough to fill you up. Hell, for a couple bucks more, I had a lobster/brie grilled cheese w/side at Moxie's, which was a far superior deal than the ones at this sorry excuse for a gourmet sandwich place.
Miss Kris / January 17, 2012 at 01:05 pm
Hahah, this is hysterical. I came on here to leave my own review, basically summarizing what everyone else has already said - overpriced, not gourmet, nothing special. The only note I'll add is this: the "artisan soda" consisting of blueberry goop and soda water was terrible. $15.90 for a grilled cheese and pop doesn't really surprise me for this area but it was disappointing. We could so use some better food options down here.

Oh, and reading the comment from "Phil" - who, c'mon, is clearly associated with the resto in some way - just ensures that I will never recommend this place to any clients. I'll keep pointing them to the Thompson Diner if they want overpriced, but still decent food.
Criminal / January 17, 2012 at 09:07 pm
Cheesewerks is a scam!!! Please READ - there is nothing gourmet about the food in this joint. There is nothing yummy about these grilled cheese sandwiches. This restaurant is a disaster. I give them 4 months at most. Then something awesome can open in the cool space. Cheesewerks is a fraud!!! Do not try it for yourself - seriously! It is THAT bad.
Gembah replying to a comment from Walter / January 18, 2012 at 12:45 pm
Wally, you are living proof that a FOOL and his money get parted real quick, can't comprehend the rip-offs on the menu, or high on something.
Dave & Sheila / January 21, 2012 at 05:04 am
We checked it out. Seems there are some “passionate” views about pricing and value at this place. The combinations certainly aren’t something I’ve seen on offer anywhere else which makes Cheesewerks unique.

I have to agree the price seems a bit steep when I looked down at my tray and saw just the sandwich sitting there. It looked appetizing enough but the presentation was kind of sparse shall we say. It’s not outrageously overpriced just seemed like parting with $18 for a sandwich and a beer – meh. Maybe if they made the tray smaller it wouldn’t look so lonely.

That being said, the taste was really darn good which goes a long, long way in my book.

My wife noticed they also do wine pairings and had a dairy case where you could buy some interesting cheese selections for taking home.

We’ll be back.
Catalpah replying to a comment from Dave & Sheila / January 23, 2012 at 03:09 pm
OMG! 80's ambivalent yuppies still exist! Talking out of both sides of your mouths while eating pretentious overpriced crap does that to people, I guess.
Markiemark / January 24, 2012 at 04:07 am
Total ripoff.. Went to a new place besides bata shoe museum (beside regal begal) they don't have a name yet but awesome grilled cheese comes with side.. 5.50 and I was full.. Cheesewerks 10+ for tap water, over buttery grilled cheese and ketchup... Left with a lighter wallet
Justsayin / January 27, 2012 at 11:56 am
@Phil - All these people who left comments obviously went to the restaurant hoping the grilled cheese sandwich was gourmet and tasty. They paid $10 out of pocket for a dinky sandwich (according to both happy and unhappy customers)but turned out the sandwich was nothing special. There are many people out there who spend a generous amount on lunch, but at least they were satisfied. If it wasn't filling, it was tasty and if it wasn't as tasty, at least it was filling. But Cheesewerks failed to do either.

To say the ketchup was made on-site and how delicious it was, obviously not one person found it delicious at the Christmas market and hence, it ended up in the trash. Why don't you offer regular and gourmet ketchup for customers so they get to choose instead of forcing them to pay $.75?

My opinion is if you want your food to be appreciated, take notes of your customers suggestions and make changes accordingly. This is not a hate group. If 1-2 people gave a bad review, I can understand but when a majority of customers are saying the same thing, it's time to do something about it!
Zatras replying to a comment from Phil / January 27, 2012 at 12:26 pm
We all hope your boss reads your post and tears up your paycheck, little boy. No one wants to call you.
this is not ok. / January 28, 2012 at 02:57 pm
This comment is for Blog TO. I come on this site regularly looking for new places to eat and every single time - I am shocked by the rage in the comments section of most of the places you guys blog about. I think an open forum for people to talk about restaurants is a great idea in theory - but I think you guys should really monitor these comments more carefully.

I have never been to cheesewerks but I can say that I don't think there is anything wrong with a business trying to bring the standard grilled cheese to a new level with artisanal products. Again - since I have not been there I cannot comment on the quality or quantity - these things I don't know. But what I do know is that no new business, run by honest people just trying to follow a dream or make a living, deserves the hate that gets put on them in websites like this. Any good and decent person should be disgusted by the stream of foul, rude hate on this website. I know I am. It makes it look like everyone living in Toronto is bitter, miserable and just waiting for an opportunity to rip people apart. You all should be ashamed.

Whatever happened to constructive feedback? Giving a new business a break while they work out the kinks and try and make it a better experience for the people who have comments for improvement.

I'm sure all of you people posting have jobs and feel you work hard for your money - and the next time you want to come onto a website like this and unload whatever pent up garbage you store in your soul - remember that karma's a bitch.
theHomePizzaiolo / February 7, 2012 at 10:29 am
I just wanted to say that I agree with your comment A MILLION TIMES OVER!!!! The armchair critics in the comment section suffer from this epidemic of slamming pretty much EVERYTHING. For every restaurant or store that gets reviewed, it seems like there are always a hundred and one people that have not been to the place being reviewed, yet know of ten other places that are "better." I understand that we live in a free country, but this is just ridiculous. BlogTO would probably be much better off without a comment section.

Let the snobs that want to go around criticizing and trying to destroy everything in the city that represents other people's hard work start their own blog. In other words, let them put in their own hard work and see how well they do.
Piazano replying to a comment from theHomePizzaiolo / February 7, 2012 at 01:48 pm
Hey, if the joint was decent, there would be praise. Have you seen how many other restos listed on BlogTO have comments sayin' how good or great the food and service are. THIS IS THE PURPOSE OF THESE COMMENTS, friend. You either tell everyone to rush over there for a great meal or tell the owners and servers to 'smarten up'. Okay with you?
Queen / February 15, 2012 at 10:13 am
I think we can all agree that the taste at Cheesewerks is good. The prices and portions on the other hand, are way over the top. I can think of three other places nearby that are able to pull off great food, great service and reasonable prices for what you get.

1. Alimento
3. Big Smoke Burger

You can eat at the above places and be full for less than $11. If the sandwiches were cheaper at Cheesewerks (like $6-$7) then I'd be ok with eating there because to be fair, it was pretty tasty! But because these mini sandwiches go for $10 upwards, I won't be going back. And I live next door to the place.
Queen replying to a comment from Phil / February 15, 2012 at 10:17 am
Wow, no need to get rude.... If you don't like the rude comments from other people, why are you copying their behaviour and being rude yourself? If you don't respect rudeness, then don't be rude. Period.
Sam / February 28, 2012 at 09:06 pm
Hello to all you haters,
We use the most expensive cheese and bread for our sandwiches. Best quality products for our valuable costumers. Those who complaint about the price are not our target market anyway. You cheap people deserve to eat crap and we are sorry for not selling crap.
Vern O. replying to a comment from Sam / February 29, 2012 at 05:01 pm
Sam, you blew it GAIN! You've incited a host of haters to rant. Can't you 'artisan cheese dudes' just say you're the best; stop in try our goods - you'll find its worth every penny? No, you didn't. Putting down anyone makes us RUN LIKE H3LL to your COMPETITION any time we want a cheese sandwich. Get a brain, losers.
Gembah replying to a comment from Sam / March 5, 2012 at 09:42 am
Sammy-boy. MELT blows your sad dump clean off the map. They are better at anything you think you can do. Close up and go home.
Shawn / March 5, 2012 at 11:44 am
I strongly doubt that "Sam" is the owner of the restaurant; no owner would be dumb enough to speak like that. Then again, no owner would charge $1 to change bread or $3 for bacon, either.
dumb blog / March 6, 2012 at 12:05 am
The real loser on here is Gembah.

The owner of Melt and all friends/relatives, need to stop spamming boards with their illiterate messages. You can actually see their missing teeth when you read the inane, obnoxious posts they spam the blogs with.

It is only because of their ongoing fake, pathetic posts that I will never eat at Melt.

Of course Sam is not the owner of CW, give me a break.
Holleden replying to a comment from dumb blog / March 6, 2012 at 09:55 am
Don't know what Sam's connections are with the place, but he sure opened the door for trolls to rush in with their hater posts, just like Phil did. Gembah, be a good girl; go have a sandwich at MELT and shut up.
Queen / March 6, 2012 at 03:01 pm
Wow. Calm down, everyone. Seriously. Such invective arguments.....about grilled cheese sandwiches.
GranVizeer replying to a comment from Queen / March 6, 2012 at 04:07 pm
It's all about the way they are presented, Queen. Some people feel that a rip-off is in the works, some don't. Too hot in the kitchen for you?
On Point replying to a comment from Gembah / March 6, 2012 at 10:15 pm
So classy! LOL
Piazano / March 7, 2012 at 10:32 am
Does anyone know what their 'become a board member' deal is about? Sounds kinda off the wall to me.
*Bored* Member replying to a comment from Piazano / March 7, 2012 at 11:38 pm
It was a great idea they set up to help raise capital for their swank diner. Given the outcome, and thus turn of events, I recommend to those who invested that they not tell too many people LOL Unfortunately the members can't get their money out for years, and well....
Marvin replying to a comment from *Bored* Member / March 8, 2012 at 08:32 am
Oh boy. Sounds like this place has scams coming and going. YUK!
Roy / March 10, 2012 at 01:56 am
They would tell you that they are 100% Canadian but I just found out that some of the cheese they use are not Canadian. I don't really care to be honest cheese is cheese. But if you're not selling what you're promoting then you're nothing but a scammer. They are so dumb that they use the stickers of non Canadian cheese brand to close up the take out bags. What a dumb place. I don't think they can last another 3 months.
3-month countdown replying to a comment from Roy / March 11, 2012 at 04:50 pm
I hope they throw the towel in sooner than later. Would love to see Fresh open up there. Or Menchies. Or Urban Herbivore. A mini Drake would be awesome. Le Gourmand. Just get rid of these losers with their crappy over-priced junk food! Ughhhhh
Piazano replying to a comment from 3-month countdown / March 12, 2012 at 09:24 am
Sounds good to me. I just hope that anyone who replaces this mess is CUSTOMER FRIENDLY and is realistic about any feedback they get to IMPROVE food and service = more $$$.
Manisha / March 13, 2012 at 12:37 am
I found Cheesewerks to be extremely overpriced for what they offer. The sandwiches don't come garnished with ANYTHING. A side of chips or a pickle is inexpensive and would go a long way in terms of customer experience. Also, they ask if you want to purchase artisanal ketchup for $0.75. Regular ketchup is nowhere to be found unless you think to ask for it (when I did, they thankfully provided it free of charge).
I found it strange that ketchup wasn't already out on the tables or served on the side with the sandwiches given that ketchup is practically a staple for most grilled cheese eaters. If you are going to specialize in something, you should get the details right and price yourself right. I wouldn't recommend this place.

YummyGoodness replying to a comment from Manisha / March 15, 2012 at 03:00 pm
Sorry Manisha but completely disagree. Was there with colleagues Tuesday afterwork (group of 4) and we ordered and ALL of our orders came with chips and a pickle. We also ordered a take out for another colleague and they wrapped the pickle and place a bag of chips to go with the sandwich.

For what I paid for and what I got is more than fair. Was very filling and had to ask them to wrap up the other half of my sandwich to go. They even ask me if I wanted another bag of chips - now that's what I call customer service.

To your point about ketchup being on the table need to disagree with you again.

Their sandwiches were delicious!!! I'll be there again over the weekend with my family.
joe-e replying to a comment from YummyGoodness / March 15, 2012 at 03:12 pm
Give your head a shake. You were at MELT.
Roy / March 16, 2012 at 05:27 pm
YummyGoodness is Kevin Durkee (the owner of shitwerks) himself pretending to be a satisfied costumer. Nice try Kevin. But it's true that they finally started to give free chips and dills. Well, too late but I'm glad to see that you are learning something.
Peggy / March 18, 2012 at 12:48 am
It is never too late to please new customers [who don't know the past] but they certainly won't see me again. They were fraudsters and that I will not forget. Besides the food isn't even very good and it is SO CRAZY UNHEALTHY! Imagine taking a fat laden carb sandwich and then throwing a bag of friggin potato chips together with it!! Please I wish CW would close down and make room for something awesome!
Lindsay / April 5, 2012 at 05:13 pm
I love Cheese Werks. We had it delivered to our office one day and the room went quiet while everyone munched! We are a loud bunch so that is a very rare moment lol. We were all in grilled cheese heaven. I had the Charleston.

Two days later I had to go to the place to try another, the L.A. I came with a party of 5. My bf had the Bejing (he is the pickiest eater and he loved it) the other 3 people did the Toronto with little Italy and Danforth. They loved theirs as well but they did comment they wished they ate the Italy half first cuz by the time they got to it the tomato had made it a tad soggy.

All the sandwiches came with homemade pickles and chips so it was a full meal. $7-$10 price range roughly.

Wish it was at a more convenient location, but I would total spend $10 a third time!! :)

I'm surprised about the negative comments, I suspect they haven't actually tried it. Don't knock it til ya try it! So yummy!

O AND I had the curry ketchup sooo yummy worth the $0.75!
Peggy / April 9, 2012 at 08:56 pm
NO. We tried it! LOL And hated it!
Piazano replying to a comment from Lindsay / April 10, 2012 at 09:11 am
Hey Phil! When did you change your name to Lindsay? Never read such a heap of BS and doo-doo. LMFAO.
CreshMern / September 18, 2012 at 01:56 pm
An 'Original' with bacon + a side cup of tomato soup = $18.27.

I was so taken aback I had to ask the girl at the counter to break it down for me. I didn't realize a couple strips of bacon added $3, the fact I got it to go added another $0.75 fee plus the small soup is not available to go. At that point, it was too late to cancel so I left with my tail between my legs, feeling robbed.

When I got home (2 blocks away), I opened up the box to find the bottom half of my sandwich was completely soggy. The flavor was mediocre and the chips were stale. The 'large' soup I had to order was definitely not large but it was at least, tasty.

A very disappointing experience.
Mish / January 24, 2013 at 09:26 am
Well, now that this heated discussion has calmed down a bit I think it might be safe to comment.

I have not tried this place yet but I just wanted to comment on the merciless cyber bullying that seems to have unfolded on this blog post.

I'm worried that I might not be getting a balanced opinion here, because anyone who has dared to give a positive review has received backlash and been attacked.

I agree that the prices seem high, but if the bread and cheese are good, I'm willing to try it. I can afford $10-12 bucks for lunch, personally.
John B / July 30, 2013 at 04:23 pm
Mish, it boils down to this: Cheesewerks put together an overpriced product. They then came on here to try and talk up their product - honestly, who else would know as much as 'Phil' about what one restaurant was trying to do.

I still don't see it lasting much longer. It cannot be making money...which is a shame. I ate there once...but spent $28 for my wife and I and left hungry. Sorry, but I don't patronize such places that take blatant advantage of you.
Renovo Merino Skin Creme / September 15, 2013 at 05:45 pm
Spoot on with this write-up, I actually believe that this
website needs a lot more attention. I'll probably be back again to
read more, thanks for the information!
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Gayle / April 16, 2014 at 08:53 pm
My friend and I saw they hadd cheese fondue - we went to try it - it tasted ok (much better at Pappilon on the Park) - we had to ask for more bread to dip and the price of $35 was on the high side - we were shocked that they only offered 2 mediocre Ccanaadian wines and charged $32 a bottle for them.
Cheffkopp replying to a comment from Gayle / April 17, 2014 at 09:44 am
Somehow I don't feel sorry for anyone that lets themselves get ripped off by this slop joint - offering 1960's greasy spoon fare and charging top 2014 dollars. Let's hear Phil justify his cheese whiz credentials here. LOL.

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