Thursday, May 23, 2013Mostly Cloudy 19°C
People

Get to know a barista: Aerin Fogel of Mercury Espresso

Posted by Ryan Bolton / January 12, 2012

Aerin Fogel Mercury EspressoI met Aerin after work on a crisp Friday night. Instantly, like basically everyone at Mercury, you pick up that she's a confident conversationalist. A natural skill that has been honed by slinging espresso it would seem. She's assertive yet patient. Reserved yet engaged. She also has a subtle flirtatious-streak side, though not in any overt way — just faintly on the periphery. With her tied-up black and blonde hair, quick responses and a table in the middle of Mercury, we had the following discussion about life as a barista.

Name

Aerin Fogel.

How long have you been a barista?

About 10 years now. But working in third wave shops for five of those years. In the very beginning I worked in this little café in The Beaches called Shenanigans, which is the worst name ever for a café. But I was 14, so who cares? Probably my first coffee job that I really enjoyed was working at Manic five years ago. I've been here at Mercury for about two and a half years. So yeah, stuck here.

Favourite customer and why?

I really appreciate people who make eye contact when you're talking with them. Also someone who answers candidly to a question. You can tell when someone is really present and engaging with you or just kinda firing off an answer they would give to anyone. So it's nice when someone is actually engaged in a conversation. It's an added bonus for me and more exciting when someone takes an interest in the coffee they're drinking. But they don't have to. Just someone that is curious about what they're paying for and putting into their bodies.

Aerin Fogel TorontoWhat's your secret for pulling the perfect shot?

I don't think there is a perfect shot. Your taste buds are going to change depending on what you have just eaten. Or what kind of mood you're in. But, I think the secret for pulling consistently good shots is at least having as much control over different aspects of the shot as you can. We weigh the dose that we put into the portafilter, then we time the shots, and then a lot of the time, especially for smaller drinks, we weigh liquid mass to control the output. I mean, there are so many variables that if you insert control into as many aspects as possible, you're much more likely to come out with something consistently good.

Do you moonlight as a writer, actor, artist and/or adult film director?

Two of those things. I'm a writer and a musician. I write fiction. And I also play drums, bass, saxophone and I sing. I was playing in a band for a few years called The Bitters. It was kind of like a co-produced thing with a friend of mine that plays in Fucked Up [Ben Cook]. So his time is much more taken up by that. That was probably the most involved project that I've done. I'm kinda in between things right now.

For writing, I've started publishing short stories... this while I'm distracting myself from a novel I'm stuck with. I've been working on that for over two years now. It's quite a beast.

What's something that no one else knows about you?

I'm a unicorn.

I don't really know if there's an answer to that. I'm not necessarily that extroverted, but I'm really honest with people that I care about. Keeping secrets makes people feel guilty about things, so I don't really believe in keeping secrets from people. It's not that everyone knows everything, because I'm definitely not like that. But between my close friends, I wouldn't say that there's still something they don't know about me. The full disclosure honesty policy.

Aerin FogelFavourite Toronto hideout?

Well I grew up in the Beaches, so going back to the boardwalk, hanging out by the lake is a really nice feeling of coming home. It's comforting. At certain times of the day and certain times of the year especially, it's really quiet there, so it's a great place to hang out. I have an "East End" tattoo. It's on my foot. Want me to take off my sock? That might get weird.

Best album to spin at work?

[Explosions in the Sky is playing in the background.] I've been listening to the new Mastodon record a lot. Also, I've been listening to a lot of Cult of Luna. They're great.

To take the nerves out of customers, how do you properly order an Americano?

Do so not on your cell phone. We have a no-cell-phones-at-the-counter policy if you look at our cash register. It's nice to have the safety net of a sign on the cash register so I can just point to it. Or usually I'll just side step them and go to the next person and wait for them to finish. I'm not trying to be rude; it's just easier to communicate with them.

There is no secret to order an Americano. I'm not trying to be a brat... however you want to order it is fine.

How do you take your coffee?

Usually I'll either drink straight espresso shots or I've also really been getting into manual brew methods. Like Chemex and AeroPress. So moving away from espresso drinks into manual coffee. It's fun.

Aerin FoeglRAPID FIRE QUESTIONS:

Dogs or cats? Cats for sure.

Biggie or Tupac? Biggie. Good question.

Paris or London? I guess Paris. I'm not interested to go to either though.

Beards or mustaches? Definitely neither.

Bikes or streetcars? Bikes.

Rob Ford or Tim Hortons? Tim Hortons.

PREVIOUSLY IN THIS SERIES:

Photography by Joel Yum.

Discussion

20 Comments

Ben / January 12, 2012 at 10:15 am
user-pic
Why do you always ask about Tupac? Tupac sucked at rapping and he sucked at life.
Jerry / January 12, 2012 at 10:16 am
user-pic
What's a third wave shop?
NC / January 12, 2012 at 10:45 am
user-pic
That adult film question is sketchy.
Ghazal / January 12, 2012 at 11:14 am
user-pic
Tried out Mercury for the first time 2 days ago. Ordered a cap. And Aerin (which i didn't know that was her name till now) made my drink. One of the best caps I've had so far in Toronto. Well done.
MARK-O / January 12, 2012 at 12:19 pm
user-pic
Why is the question about "proper Americano ordering" always asked? I guess there's some deep seeded insecurities, which I get, I do, but ordering an Americano has never presented such a challenge to me...Thoughts?
AM replying to a comment from Ben / January 12, 2012 at 12:27 pm
user-pic
Whoa now Ben, easy off the Tupac hate. It's easier to hate the article, the author, the subject or the writing. Tupac is off limits.
Diane / January 12, 2012 at 12:29 pm
user-pic
What the hell is a third wave shop?
chad replying to a comment from MARK-O / January 12, 2012 at 12:37 pm
user-pic
I was just wondering the same thing.
bikeroo replying to a comment from MARK-O / January 12, 2012 at 12:41 pm
user-pic
I believe that one of the challenges is that most folks who order an Americano are drip coffee drinkers who are looking for a comparable alternative as most of these cafes don't offer drip. What makes it challenging is that the ratio of water to espresso varies from cafe to cafe which means folks who might want a weaker drink may get something very strong and vice versa. This is usually added with some misconceptions on jargon such as asking for the Americano to be "long" to express an Americano with extra hot water added to it rather than an Americano with a espresso shot extracted longer than usual.

TL;DR everyone has different preferences for their drink (Americano being the most common) but it's hard to communicate exactly what they want.
Coffee Ordering Amateur replying to a comment from MARK-O / January 12, 2012 at 12:42 pm
user-pic
I have to agree - why Americanos? Seems pretty straight forward to me. I can understand some apprehension when ordering espresso drinks at a cafe, but for me it's usually about getting the pronunciation correct on less common espresso drinks like Mochaccino or Ristretto or delving deep into the varieties of beans and roasting options.
I know nothing about coffee / January 12, 2012 at 01:10 pm
user-pic
Very cool. I have all of the records that the bitters released. I love them. I want to try the coffee aerin makes.
caffcaff / January 12, 2012 at 01:53 pm
user-pic

First wave: Coffe Time

Second wave: Starbucks

Third wave: Independents (Mercury, Dark Horse, etc.)
Mike replying to a comment from caffcaff / January 12, 2012 at 01:59 pm
user-pic
Wow, that's not at all pretentious. "Where do you work? "I'm a salesman at a third wave car dealership." "I don't understand." "I sell KIAs."
Whysoserious replying to a comment from Mike / January 12, 2012 at 03:11 pm
user-pic
It is not pretentious at all. Not only is there a chronology of when establishments like Coffee Time, Starbucks, and independents sprang up, but there are also clear distinctions between the style and quality of the coffee.
P / January 12, 2012 at 07:55 pm
user-pic
One of the nicest barista's in town, and a beauty of the highest order. Guess I should shave my beard.
Isaiah / January 12, 2012 at 07:57 pm
user-pic
I'm going to have to respectfully disagree with Ben and say anything Tupac was involved in was pretty great pre-Death Row Records. Perhaps he needs to watch a little movie called "Nothing But Trouble" starring one Dan Ackroyd to fully understand the Tupacalypse.

Other than that, I've yet to enjoy a double expresso from Ms. Fogel, but I look forward to it. Also, beards and mustaches do suck.

Science Fact.
Julius / January 12, 2012 at 10:25 pm
user-pic
She's a total force! And makes the best spro in Toronto.
marion spratling / January 13, 2012 at 12:17 pm
user-pic
More Bitters Arien & Ben
WBCvolunteer / January 14, 2012 at 09:04 am
user-pic
ONE OF THE NICEST PEOPLE IN THE BIZ
Matt / January 19, 2012 at 06:07 pm
user-pic
I worked with Aerin for a couple of years. Not only is she a coffee wizard in the shop, she also stole the show at the barista regionals a couple of years back. If you want a good coffee from someone serious, but also approachable, go to merc and hope that she's in!

Add a Comment

Other Cities: Montreal