Fashion Stores
Tom's Place
Tom's Place in Kensington Market is famous for its huge selection and discount prices on men's suits, formal and business wear. They also have a selection of coats and women's clothing.
Jaywalkers on Bay and Front.
By KatNav.
Wednesday, May 22, 2013
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Partly Cloudy 25°C
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Other Cities: Montreal
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My buddy actually bought 5 suits for $507 taxes in. Unbelievable.
And yes, the store does smell like fish, but for the price, it's well worth it.
I guess the staff are on commission.....went to pick up a couple of shirts - fast in and out - next thing I know, sales guys are showing me ties, socks, all kinds of crap
PO'd me so much, I walked out - great prices but older styles....the real issue at this stroe are the obnoxious sales reps
Though the price was right, the selection certainly was not. There may be diamonds in the rough here, and if your suit needs are for lower quality items that would be suitable for a car salesman or door to door sales, it is not a place to go for the professional.
Do not go there, it's a freakin scam.
A simple question; how much is an old-fashioned suit worth on the market today, less than what they're selling even, everything's stacked up from last year or more and they come up with all the crazy deals whereby creating the illusion of a bargain. My philosophy is simple, by 1 good looking suit that fits you well and 4get about all the crappy deals you're getting. Even if you're in suits just for casual everyday use and you don't care much about perfect style etc... you're way better off at departmental stores, they have pretty good deals throughout the year. So quality wise and bargains etc... think again. You'll notice how everything's stacked with poor lighting and pushy salespeople, point is when you pick something, try it outside somewhere else, as you don't want all the gibber jabber, "ah this looks great, perfect quality, I used to work to at HR for 8 years blah blah blah" it's just all part of the plan.
Regarding salespeople - they're pushy but that's part of the job, however they could be too much and that's the problem. Strategy is simple, just say I am not buying today just having a look and you'll be fine, straightaway they'll switch to another customer, but expect to be saying it more than once as long you're under the radar someone will approach you no matter what.
Regarding alteration: I ask you to accept all bad reviews esp. the one listed by Barney - I cannot believe a place having thousands of suits and yet not a decent tailor. What would be your impression? I'll tell you about my story in a while but after paying all the money and waiting 2 weeks, I looked in the mirror and to my surprise one sleeve is longer by quarter of an inch. If anyone can come up with a reasonable explanation, please feel free, keep in mind both sleeves were shortened yet i ended up with one longer. I mean the simplest of all is the sleeve and yet they couldn't get it right. What's even more annoying is that everyone knows about your story but none has the audacity to apologize for making me come back twice or even acknowledge their incompetency. It's like you’re the issue here. All alterations been paid and that's the worse part, it's not like free alteration. You are better off at your DRY CLEANER, really you'll pay have the price and get at least better job than theirs. Not to mention all the wrongs found after the alterations like Barney’s list in an earlier review but I wanted to point out this sleeve thingy coz it's a shame really.
My story: I paid about $800 for a Ted Baker suit, I don't even know how the hell they carry TB. The sole reason for buying at Tom's place is becoz I couldn't find my size elsewhere as they were all sold out. I was lucky to find it there (a plus to Tom) however from there on it was straight downhill. Customer service horrible, everyone claims to be the king of designs/style etc... and when you ask about their opinion, you'll end up with a 10 mns story about their experience/history in fashion and last they say "what matters is your decision and not ours". That may be true but those folks don't understand the concept of dimensions as they can better see how the suit fits you as opposed to you looking at urself in the mirror from a 2-D dimension.
To sum-up: I don't recommend at all unless if you don't really care much about the fitting n quality.
Keep in mind Tom's discounting strategy is simple at the cashier. Not becoz they care about customers or they're tryin to beat the market it's just a mere fact that the item you picked most likely is not gonna be picked by someone else therefore they wanna make sure they get rid of it before it goes in the bin. Very simple, think about it, what are the odds of someone buying this same item staked with hundreds of poor quality and out of style suits.
Price-wise forget about it, their concept is “buy quantity n not quality”. If you engage in any argument, their excuse, “you're buying that much”. I can sell you 3 suits OR 1 suit for $600, think again and carefully about the occasion, quality, fitting, color, style, designer and please don't be fooled by all the designer names they throw at you.
Slightly disappointed I still went ahead with the purchase. 2 weeks later back to pick up the suit, a key alteration was not done. Jean Marie was not in & the lady in charge argued with me that I had to pay for it, an additional $25. What!!!? I was livid. How is it my fault that after an hour plus trying on suits, & repeating that the pucker in the shoulders of all my suits need to be adjusted; that the salesman neglected to do so. After an embarrassing argument & me about to walk out with the suit as is, she conceded to have it adjusted.
A week later after the party had purchased their suits. I went back in to pick up mine having called ahead to ensure it was done. I tried it on, the chalk marks were gone for the adjustments. Sadly the jacket pucker was still there as pronounced as before. Nothing was done. Ridiculously the new salesperson assisting proceeded to say it looks great & then asked me what I thought (as the same lady stood & watched with a smirk on her face). I told him I was not happy. Either he wasn`t listening or didn`t care because he proceeded to say as i took it off. Great I`ll bag that up for you. So perturbed I took the suit & left. Happy Customers tell 2-3 people. Irate Customers tell 8-10 people. Guess what I`m doing?