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Fashion Stores

Tom's Place

Posted by Staff / Posted on January 21, 2008

Tom's Place
Tom's Place in Kensington Market is famous for its huge selection and discount prices on men's suits, formal and business wear. They also have a selection of coats and women's clothing.

Discussion

27 Comments

/ March 20, 2009 at 04:41 pm
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Smells like fish, but you really can't beat the prices they offer
/ April 23, 2009 at 01:59 pm
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Purchased a Perry Ellis suit for $125 ($141.25 taxes in) the other day. Great selection, can't beat the prices.

My buddy actually bought 5 suits for $507 taxes in. Unbelievable.

And yes, the store does smell like fish, but for the price, it's well worth it.
Anonymous / September 17, 2009 at 03:32 pm
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Agreed. I bought an Armani sports jacket for 140 and a suit for the same. The suit would have cost easily 400 elsewhere. Plus-side is they bring out an onsite tailor to ensure the measurements are correct.
handfed / November 11, 2009 at 07:06 pm
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Tom's has a large selection of suits and coats -- most are your average department store stuff, some are old-style European, and a few are diamonds-in-the-rough. For the latter reason this place is worth a visit. I have to say, however, that the staff there are real car salesmen, and they really get on my nerve.
dd replying to a comment from handfed / January 30, 2010 at 03:06 pm
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Agree of the high pressure sales pitch...not needed and a real pain
I guess the staff are on commission.....went to pick up a couple of shirts - fast in and out - next thing I know, sales guys are showing me ties, socks, all kinds of crap

PO'd me so much, I walked out - great prices but older styles....the real issue at this stroe are the obnoxious sales reps
Miguel angel / February 7, 2010 at 01:11 pm
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Just in the store. Just terrible quality. BlogTO needs moderation when it comes to ridiculous suggestions like this one.
Mick / June 15, 2010 at 03:04 pm
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Yeah, the salesmen are f&&king a&&holes.
Babs replying to a comment from / March 2, 2011 at 09:55 am
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It smells like fish, hmm, ok?! But once you take the suit home, does it smell like fish as well?
Nate / March 14, 2011 at 02:42 pm
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When I first moved to Toronto in 1995 from the Maritimes for my first Bay Street job, I was directed to go here as a place to get my suits up to "Upper Canadian" snuff.

Though the price was right, the selection certainly was not. There may be diamonds in the rough here, and if your suit needs are for lower quality items that would be suitable for a car salesman or door to door sales, it is not a place to go for the professional.
disappointed / May 11, 2011 at 02:15 pm
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Picked up two suits there, one Canadian no-name for $525 and one Italian-made for $1,150. The Italian suit was nice but probably not worth as much. The Canadian suit was just average. Salespeople are a-holes, truly used car salesmen. All merch is stickered ridiculously high; when you get a discount, it's from the stupid sticker price. And you have to bargain hard for it.

Do not go there, it's a freakin scam.
disappointed / May 11, 2011 at 02:18 pm
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By the way, all these crazy deals - 3, 4, 5 for 1 - only apply to old-style crap on the first floor. Modern styles and better quality are on the second floor, but it's all really overpriced.
mud replying to a comment from Babs / May 23, 2011 at 01:35 pm
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B.Tee-ami-u? its mud lol
Sam / October 24, 2011 at 08:29 pm
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Sounds like someplace I will make a point of avoiding.
Cory / November 28, 2011 at 06:50 pm
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... hardly a scam! They do play the old lower the price from the sticker to make you feel special but the lower price generally makes their stuff very attractive when compared to similar suits at Harry Rosen and other higher end stores. Bought some good Boss and Strellson there lately for a hundred to two hundred dollars under what I have paid for the same quality Boss at HR. The plus of being able to get your stuff tailored within a reasonable timeframe (unlike some of the higherend places unless you know someone there) seals the deal for me!
Tyler / December 9, 2011 at 10:06 am
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Great place if you need a suit on a budget. Take the time to look through a lot of different suits, you'll find one to match your taste. Never went for the 5 for 1 deals, just always grabbed one at a decent price.
Ahmed / April 30, 2012 at 03:55 pm
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Avoid. Other people are saying that there are decent deals here and they might be right, however the salesmen were so insulting that I had to walk out after trying on the first suit. I tried on a suit that was hilariously too big for me, but a salesman rudely and repeatedly insisted that this is my size and that it's a good fit, trying to push the sale on me. I couldn't browse around freely either without being harassed. Doesn't help that it smells like fish either.
Jenny / May 20, 2012 at 09:09 pm
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My fiance and I came into Tom's Place today to buy a suit for our upcoming wedding, and I have to say that I couldn't be happier with the service that we received. The staff were very helpful, caring and attentive, but we never felt pressured to buy. The suit we purchased was exactly what we were looking for but unable to find at any other store within that price range. We got a great slim fit DKNY suit for $300, and since we are from out of town they had it altered within half an hour. I would highly recommend this store to anyone.
Royd / July 8, 2012 at 01:02 am
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In summary, I agree with all negative reviews about this place. Most likely, that was my first n last visit even if they're giving out free suits. I read all the reviews online before going in and I was skeptical however I've decided to give it a shot. Seriously, if you admire the look of a suit on you and you strive to look at best then forget about it at this place coz all you get cheap quality, old-fashioned, weird patterns/colors etc... suits - 90% n maybe more of all items are junk and that's how they lure you in and that's the job of salespeople over there to deceive and market their products as being of top quality however everything's discounted by half or more.

A simple question; how much is an old-fashioned suit worth on the market today, less than what they're selling even, everything's stacked up from last year or more and they come up with all the crazy deals whereby creating the illusion of a bargain. My philosophy is simple, by 1 good looking suit that fits you well and 4get about all the crappy deals you're getting. Even if you're in suits just for casual everyday use and you don't care much about perfect style etc... you're way better off at departmental stores, they have pretty good deals throughout the year. So quality wise and bargains etc... think again. You'll notice how everything's stacked with poor lighting and pushy salespeople, point is when you pick something, try it outside somewhere else, as you don't want all the gibber jabber, "ah this looks great, perfect quality, I used to work to at HR for 8 years blah blah blah" it's just all part of the plan.

Regarding salespeople - they're pushy but that's part of the job, however they could be too much and that's the problem. Strategy is simple, just say I am not buying today just having a look and you'll be fine, straightaway they'll switch to another customer, but expect to be saying it more than once as long you're under the radar someone will approach you no matter what.

Regarding alteration: I ask you to accept all bad reviews esp. the one listed by Barney - I cannot believe a place having thousands of suits and yet not a decent tailor. What would be your impression? I'll tell you about my story in a while but after paying all the money and waiting 2 weeks, I looked in the mirror and to my surprise one sleeve is longer by quarter of an inch. If anyone can come up with a reasonable explanation, please feel free, keep in mind both sleeves were shortened yet i ended up with one longer. I mean the simplest of all is the sleeve and yet they couldn't get it right. What's even more annoying is that everyone knows about your story but none has the audacity to apologize for making me come back twice or even acknowledge their incompetency. It's like you’re the issue here. All alterations been paid and that's the worse part, it's not like free alteration. You are better off at your DRY CLEANER, really you'll pay have the price and get at least better job than theirs. Not to mention all the wrongs found after the alterations like Barney’s list in an earlier review but I wanted to point out this sleeve thingy coz it's a shame really.

My story: I paid about $800 for a Ted Baker suit, I don't even know how the hell they carry TB. The sole reason for buying at Tom's place is becoz I couldn't find my size elsewhere as they were all sold out. I was lucky to find it there (a plus to Tom) however from there on it was straight downhill. Customer service horrible, everyone claims to be the king of designs/style etc... and when you ask about their opinion, you'll end up with a 10 mns story about their experience/history in fashion and last they say "what matters is your decision and not ours". That may be true but those folks don't understand the concept of dimensions as they can better see how the suit fits you as opposed to you looking at urself in the mirror from a 2-D dimension.

To sum-up: I don't recommend at all unless if you don't really care much about the fitting n quality.

Keep in mind Tom's discounting strategy is simple at the cashier. Not becoz they care about customers or they're tryin to beat the market it's just a mere fact that the item you picked most likely is not gonna be picked by someone else therefore they wanna make sure they get rid of it before it goes in the bin. Very simple, think about it, what are the odds of someone buying this same item staked with hundreds of poor quality and out of style suits.

Price-wise forget about it, their concept is “buy quantity n not quality”. If you engage in any argument, their excuse, “you're buying that much”. I can sell you 3 suits OR 1 suit for $600, think again and carefully about the occasion, quality, fitting, color, style, designer and please don't be fooled by all the designer names they throw at you.
Richard / October 23, 2012 at 06:41 pm
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I heard about Tom's for years on the radio, my daughter’s wedding prompted suits for me the bride’s father & 3 in the party. Also when my wife & I went to check things out, we bought 2 women’s suits. So in all there were 7 potential suits that would be bought on my recommendation. Jean Marie & Tom were great on the initial visit. Tom gave us a $60 discount on my wife's purchases & said that when I came back to get my suit it would be $40 off from $240 to $200. However when I went back & picked out the suit only $15 was offered by Tom this time. I should have gotten the first quote in writing. Still, I had the wedding party to outfit & even though my alterations turned my $225 into a $333 suit. Perhaps the guys would get a nice discount.
Slightly disappointed I still went ahead with the purchase. 2 weeks later back to pick up the suit, a key alteration was not done. Jean Marie was not in & the lady in charge argued with me that I had to pay for it, an additional $25. What!!!? I was livid. How is it my fault that after an hour plus trying on suits, & repeating that the pucker in the shoulders of all my suits need to be adjusted; that the salesman neglected to do so. After an embarrassing argument & me about to walk out with the suit as is, she conceded to have it adjusted.
A week later after the party had purchased their suits. I went back in to pick up mine having called ahead to ensure it was done. I tried it on, the chalk marks were gone for the adjustments. Sadly the jacket pucker was still there as pronounced as before. Nothing was done. Ridiculously the new salesperson assisting proceeded to say it looks great & then asked me what I thought (as the same lady stood & watched with a smirk on her face). I told him I was not happy. Either he wasn`t listening or didn`t care because he proceeded to say as i took it off. Great I`ll bag that up for you. So perturbed I took the suit & left. Happy Customers tell 2-3 people. Irate Customers tell 8-10 people. Guess what I`m doing?
Darkpassenger / April 18, 2013 at 06:48 pm
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Place sucks
J. Red / July 5, 2013 at 11:27 pm
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I went to Tom's place looking for a new suit for an upcoming wedding. I entered the store (which has a slightly odd musty smell) and was greeted by an extremely pushy and overbearing salesperson. The store is packed with stuff, but for some reason he was only willing to show me two suits, claiming this was all they had that matched my criteria. (My criteria, for the record, were "dark" and "fits me". Given that I have a fairly average build, these did not seem like stringent requirements...) The salesperson let me try on the jacket and then, reluctantly, let me try on the pants but took the jacket away so that I couldn't get any idea of what the whole suit would actually look like on me. The very instant I stepped out of the change room he aggressively asked "So are you going to buy this suit or what?" I did no
jason / September 22, 2013 at 06:22 pm
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Definitely worth a visit. After going to tip top tailors for a suit (400+ dollars) I can honestly say you'll be VERY pleased with a visit to Tom's Place.

The sales staff are a tad bit aggressive.. but they are very good listeners. The sales pitch; as with any store is SELL, SELL, SELL... and.. naturally they are on commission.

With that said, when the salesman helping me realized I wasn't interested in paying more than 300.00 for a single suit he helped me find what I wanted.

I bought 2 suits (we bargained at 150.00 each) plus 3 ties at 25/ each. I just looked online and the ties regular 75.00.....

The suits appear to be the same quality or better than what you'd find at tip top tailors for 400 plus dollars.. and these suits were 150.00 each.

Once again, I highly recommend this store to anyone searching for a suit.



jason / September 22, 2013 at 06:58 pm
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One last thing.. what do you expect? This place isn't "SEARS" OR "THE BAY".

I wouldn't trust these people to "tailor" my suit to an excellent, high standard. I just look to them for a decent suit at rock bottom prices.

If you want solid customer service for repeat visits.. you have to pay for it.

Take the suit and get it tailored elsewhere. The whole vibe I get from the place is sleazy.

All said and done, I still got a killer deal on what would've been about 1000.00 worth of clothing for 400 bucks. play your cards carefull folks.
Mike / November 28, 2013 at 02:17 pm
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If you like poorly fitting suits that fit like burlap sacks then this is your place. I spent almost $1000 on a 3 piece which fits like something my grandfather would wear. Tom's offers little to know value and their staff are pushy. I had to explain that i wanted a flat black suit for the better part of 15 minutes, while the salesperson tried to push some hideous pinstripe monstrosity on me.

I guess i might get some wear out of this thing 20 years down the road when i put on about 40 pounds, but i ended up wearing a last minute H&M suit for the wedding i was attending. The H&M suit also looks 30 times better.
Rick B / December 27, 2013 at 01:31 pm
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I don't get the negativity about this place. I've been going to Tom's for years and I've never had a problem. Okay, some of the salesmen aren't very good at their jobs and 80% of the suits are exactly the same but it just means you need to find the right salesman that will help you and the right suit.

I've never once had a salesman there try to push a suit on me that I didn't want or get one that didn't fit right. Honestly I think some of the bad reviews are from people that have never set foot in the shop and are only trying to bad mouth it.
Sam D / February 8, 2014 at 05:36 pm
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If you're going to Tom's because you expect to buy a Canali, Brioni or Zegna suit for $500, you're delusional and probably should stick to Moore' or Tip Top. But if you know what to look for and realize that cloth or material is more important than the label, then nobody beats Tom's Place. I've purchased 7 suits in the past 6 months and a better value you will not find. Three of the suits are made of wool from Loro Piana. If you haven't heard of it you've probably spent the last 10 years thumbing your nose and buying Hugo Boss garbage. Two of the other suits are made of Cerutti cloth an the other two are cloth from Reda.

Look, do your homework and you'll understand why there is so much value at Tom's. The Manzone line is from Jack Victor, a well respected Canadian brand out of Montreal, and just one of the suits made with the Loro Piana wool I mentioned above. I will put this suit up against any of your Hugo Boss crap which you would pay twice the amount at retail.

What I will agree with is some of the sentiment about alterations. I do feel nickel and dimed here, and that the suit discounts are eaten up by these charges.

Oh, and since we're all grown men (at least most of us), if you tell a pushy sales person "no thank you, I'm just looking", I'm pretty sure they'll leave you alone. Show some backbone. Why so many complain about it is beyond me.
Peter Burn / May 8, 2014 at 09:49 pm
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Why are there negative comments? I live in Fort McMurray, Alberta, the land of jacked up trucks, Escalades and Walmart. I needed a couple of new suits so planned several months ago to visit Tom's Place because his web ads are a cult phenomenon in Fort McMurray (Dealmeister; Tom-Take-Off-more)

So I am 6'2", 260 pounds and bulky with 25" biceps and a 54" chest. In Canada it is not easy to find an off the rack suit that fits. JC Penney in the USA is a different story but I live in Canada.

I walked into the store and was met by Saul. He asked my price range. I said 4 or 5 hundred but I want two suits and Tom's Ad says to ask him to please take off more. So Tom senior said 2 for 700$ and Saul guided me to the left side of the store.

I wanted two plain black suits. Nothing fancy.

Well, Saul reckoned I was a 50 maybe 52. He gave me a 50 and I stretched the seams. Tried a 52, couldn't lift my arms above my solar plexus. Saul looked some more and found four size 54s. Two models were perfect fit, though the pants are waaaayyyy too big in the waist but off the rack? I was pressed for time so they hemmed the pants and had me on my way in 30 minutes, even called a cab for me.

So how did I get two Canadian made supersize suits for 700$? Well, I have been in Toronto for a week and haven't seen many people who obviously pump iron daily. I reckon those suits would have hung on the rack for a long time so Tom, being an astute businessman, saw a way to help his business and me.

Would I shop there again? You betcha. Saul was NO Pressure salesman. Cloth is A1 and price great. Overall a fun experience in Kensington Market.

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