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Fashion Stores

Navigate Space

Posted by Robyn Urback / Posted on February 8, 2012

Navigate Salon TorontoNavigate Salon has managed a seemingly impossible feat for a downtown Toronto hair salon — somehow, it has garnered a mass of positive reviews and nearly zero negative online reactions, including the many comments left on this post before I stopped by to do a full review (see below).

So, when I meet Navigate owner John Taccone, I ask the only natural first question.

"How many of your employees do you have posting reviews online?"

John grins, then switches to genuine mode. "Really," he says, "those reviews are so meaningful."

Navigate Salon TorontoJohn doesn't strike me as the type of stylist who is 'above' reading blog comments, and indeed, he confirms that he often looks online for feedback. Of course, his ear is always foremost to the person in his chair. "Our first principle is to listen," he tells me between snips of a client's hair. "Our second principle is to listen. Our third; to listen. And only after all of that do we execute."

It's no wonder clients view navigate so kindly—it's pretty tough to complain about something you asked for specifically yourself.

Navigate Salon TorontoNavigate offers a bit of a respite from the downtown core, nestled in the Berkeley Castle courtyard off of The Esplanade. John says he decided to open his own salon nearly four and a half years ago after growing tired of the constant bustle at a salon where he worked on Adelaide. He finally decided on this secluded space because, "It's like a supermodel; it has good bones."

Naviagate Salon TorontoThose bones come in the form of tapered windows, exposed yellow bricks, and original wooden beams and posts. The space has been decorated with a take on Victorian-chic, with warm red floors and walls painted almost to the ceiling. "I wasn't tall enough," John replies when I ask him about why he decided to have the paint taper off. Serves me right for asking.

Navigate Salon TorontoThere are seven people on staff, including John himself, and prices for a women's cut range from $45 to $150. He says he mostly stays away from the overly trendy styles ("You won't get a Queen West cut here, if such a thing actually exists"), and tries to stick with "smart, well behaved, and verging on sexy" styles. "Classic, and timeless," he adds. "If you look gorgeous, that's always trendy."

Navigate Salon offers women's cuts from $45 to $150, men's cuts from $45 to $90, and colour and/or highlights from $90 to $200.

Navigate Salon TorontoNavigate Salon TorontoNavigate Salon

Discussion

246 Comments

john / December 3, 2008 at 08:14 am
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lush, red interior - makes you you hot and Cool, all at the same time.

www.navigatespace.ca
Bruce / January 22, 2009 at 03:04 pm
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I've seen it happen - walk in with ordinary - walk out with terrific. John is an artist with scissors.
Maggie / January 27, 2009 at 11:30 am
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John gives a completely unique and individual haircut every time. its art with scissors and it is tailored to me.

Something new happens and it always fantastic.

Very special guy.
Justin / February 4, 2009 at 06:57 pm
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The first time I saw the courtyard at Berkley I thought what a perfect place.

It's more than just a great haircut.
Courtney / May 17, 2009 at 02:34 am
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Wow, sounds great. Does anyone know if John does great hair styling as well?
Lamees Dantas / August 1, 2009 at 06:09 pm
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I lead a very active life so I sweat a lot and therefore I need glamour hair with low maintenance.....Gym to parties in no time....all about the cut
Kiara / December 21, 2009 at 06:56 pm
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I just got probably the best haircut of my life! Thank you Gaetano! Thank you John!

John is a hairstyling artist and his protege Gaetano is amazing!

I have been to most of the "top 15" salons in Toronto and by far Navigate Space is truly what hair styling should be.

They embrace their clients' individuality; they listen. They know hair; they love what they do and it shows through their passion taken with every scissor stroke.

You know you got a great hair cut when 2 months later you are still receiving great compliments on your hair.

Navigate Space - Masters of hair; masters of their art!

Check it out one day.
John replying to a comment from Kiara / December 31, 2009 at 09:10 pm
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Thank you.
Teresa / January 12, 2010 at 10:35 pm
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I always leave John's chair feeling beautiful.
He's the best thing thats ever happened to my hair!!
john / January 17, 2010 at 03:46 pm
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Many Thanks To Each Of You.

Now it's my turn. Our clients rock! Nary a day goes by when Gaetano, or Brienne tell me, more over, show me a hair "story". Full of meaning and good intent, their work is solid and, at times, humbling. Taken out of context, what I have just said may sound odd, though I think and feel as though I have grip on what I am saying...Our clients, new and old, are amazing! They allow us as they inspire us to hear them, to see them, and then to be in their service. When we hold the space between us, gently, and mindfully, what we, as haircutters, receive is far greater than we what we give. Now, I am not playing down our abilities - rather, I am keeping our "selves" in check so that we may be better able to check in with you.

Yesterday I met Cara for the first time and Moira for the second time - Cara, Brienne and I got on like houses on fire. So natural and so easy. On Wednesday before that Gaetano and I explored a long, lush and layered haircut and while Lisa was happy, it was like therapy for Guy and I. Truly, without all of you, each of you, I mean, and Blogto.com...well, uhm, without you I am something, With You however, we are more.

Be well.
john
Nancy Lewis-Watts / January 18, 2010 at 04:06 pm
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Unbelievable. John just gave me THE best haircut ever - I think he must be a hairstyling savant or something!! Who knew a haircut could build some swagger!! And it always feels like I'm inside a jewel box getting royally fussed over by Gaetano and Paul! You are quickly becoming Toronto's best kept secret!! Well done boys!
Mark / January 19, 2010 at 02:59 am
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Im thinking of coming here for a haircut. How are they with men haircut?
John replying to a comment from Mark / January 19, 2010 at 09:38 am
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Hey Mark. Men's Haircuts - Yes, we do them! Call, email, book online...Prices range from 50 - 77.00.

Hope to see you soon.
Jo / January 24, 2010 at 07:22 pm
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Wow, this place seems really great! Can anyone tell me their price range for a women's cut if the Creative Director John were to cut it?
John replying to a comment from Jo / January 25, 2010 at 01:54 pm
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Hi Jo, thanks for your interest. I would be happy to assist - consultations, because they are the nexus of any Great Haircut are free, so call, come in and we will explore the ways in which you can GetMoreGorgeous.

:handmade hair:

80.00 - 140.00

This January we are offering 20% discount to new clients and to those who choose to book dual services, ie., cut&colour, cut&hilights etc.

Hope to see you soon.

sandra / February 2, 2010 at 09:15 am
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My hair has never been better. You really know how to make someone look and feel sexy and cool! So glad my head found your hands (and heart).
Allan / February 21, 2010 at 12:14 am
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I love love LOVE coming here for my cuts...always personalized, never just another head of hair - John definitely gives you the time and day to help and make your hair the best it can be to suit what you want! Everyone should definitely check John's salon out!
Alicia / March 5, 2010 at 02:44 pm
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amazing.

I personally am extremely fussy with my hair. I went in this afternoon and had Gaetano as a stylist, he is awesome.

I love my hair, and its been a while since i walked out of a salon extremely happy like this.

Found my new go to place!

Thanks Gaetano!
john replying to a comment from Alicia / March 6, 2010 at 09:22 am
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Thanks Alicia! I think Gaetano may have blushed....

michael / March 8, 2010 at 05:25 pm
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I forgot what it’s like to love my hair.
We had an intelligent conversation about what’s current and what suits me and my lifestyle and I walked away with the best haircut in a really long time.
John and his team at Navigate are simply awesome. Ask for the sneak!
Joseph / March 21, 2010 at 06:55 pm
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Ok John, what's the word on Oribe Hair Styling Products? I've heard 'have to have', 'cant live without' etc...

Whats their story and when will you have them in the Salon??
john / March 22, 2010 at 10:06 am
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Joseph, we have been sudsing and styling with ORIBE since last Tuesday. Bioflavanoids, sugar peptides, paraben/sulphate free....it is gloruxrious! For the men I recco Signature Shampoo and its creamy and ultra light conterpart, Signature Conditioner. No styling is complete without a little sumthin'sumthin' so I reach for Rough Luxury. ORIBE is the one to beat. Come into navigate, buy two or more products and save some CashMoney!
michelle / April 8, 2010 at 12:48 pm
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OK here's the thing. If you appreciate the value of a GREAT cut, and I mean TRULY GREAT, classic and edgy, and the perfect colour you will RUN not walk to see John Taccone.

If you have dreamed of but have yet to attain the brilliant cut that flatters and lasts, and I mean LASTS, and you have an idea of what your perfect colour should be but have never managed to achieve it. JOHN IS YOUR HAIRDRESSER. Trust me. Sign up today.

He has cut and coloured my hair for FIFTEEN years, and I swear to God I look FABULOUS every time. And I AM PICKY. So GO!!

john / May 10, 2010 at 02:41 pm
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I remain humbled by the power of this blog...and its readers. For those of who read, and wonder, I am here to tell you that if you mention BlogTo - when we ask how it is that you "found out about navigate", we will offer you a 10& discount just for sayin'.

I love the exposure that BlogTo has provided navigate. I also enjoy all the new energy that makes its way into the courtyard at Berkeley and The Esplanade. I urge you all to come again, soon.

There is always something cool going on at navigate.

be well,
john
Alex / May 23, 2010 at 08:11 pm
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I'm going to U of T in the fall, have really crazy wavy hair, and have never been able to find someone who could deal with it - or at least give me something that made me ecstatic. I'm looking forward to trying you guys out in September :) The comments on here are fantastic and really helpful
Tabitha / May 26, 2010 at 03:22 pm
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I went in today to ask about hair buildup. I used cheap shampoo and my hair was solid from the conditioner. After weeks of trying to get it out I figured they would have a product for me.
Not only did the recommend a shampoo without making me feel like I had to buy it, they also gave me a free hair wash.. with head massage and hair mask, then even took the time to blow dry! I bought the shampoo. (15% off)
I am defiantly getting my hair cut here. What a great atmosphere. Thanks everyone there who took the time to talk to me and help me out. Cheers!
2beblonde / June 7, 2010 at 05:49 pm
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My hairdresser(and several others that I have gone to) continue to bleach my naturally dark brown hair to blonde an inch or so away from the root! It looks like I have a long line of seperation between my blonde hair and my brown roots...

do you guys colour from the roots downwards? Basically do you start at the scalp when colouring hair?
john replying to a comment from 2beblonde / June 7, 2010 at 06:48 pm
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Hey Got 2beblonde,

We colour your hair so that it looks the way nature intended it to look. Roots to ends, the same colour. Sara, or Sophia are ready and happy to help with your ends...and your ends.

j
john replying to a comment from Alex / June 10, 2010 at 09:28 am
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Hi Alex. We are looking forward to meeting you.
Monica / June 19, 2010 at 10:42 am
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I cant help but noticed all of the awesome reviews on here! I'm looking for a really unique haircut, something asymmetrical, and I want to be able to trust my stylist. I'm favouriting this page because I'm in desperate need of a haircut at the moment! I'll probably book an appointment soon :D
john replying to a comment from Monica / June 20, 2010 at 05:23 pm
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Hi Monica. We are happy to assist. Sara, Brienne, Sophia and myself are on the case of the unique haircut!
AV / July 12, 2010 at 09:19 am
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Good morning John, have been thinking of you lots...gratefully and with much respect...this haircut is changing my life...having ceded control life is easy. Went to bed with wet hair no product and looks good when I wake up...goes where it wants and it works...feels great and so cute...and so many compliments. Thank you again for listening and doing your thing so superbly well. Now, for drinks and dinner, especially if I promise not to talk hair ever again?!

Hugs
A
john / July 12, 2010 at 09:27 am
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Word!

Book online, save 10%. Mention blogto and receive 10%. Come in, Get Gorgeous, and receive a gift card, $$, to be redeemed on your next appointment.

Read the blog...http://getgorgeousjohnnie.blogspot.com/

Thank you all for taking the time to comment. It means the world to us.

StayGorgeous,

jox
Emma / July 12, 2010 at 10:16 am
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I'm trying to find the hours of the salon on line, and can't find it anywhere! I've left a message, but I'm afraid they're closed Mondays. I'm off-call today only and am in desperate need of a cut and highlight for an upcoming wedding I'm in... Any ideas?
Kim / July 16, 2010 at 12:15 am
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Do they do designs here? I want a little design on the side of my head sort of like this http://gossilicious.com/wp-content/uploads/2009/06/lala.jpg and i was wondering if this could be done? Thanks!
johnnie / July 16, 2010 at 11:52 am
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Hi Kim. Absolutely, Yes! Call, email, text...book online. We are looking forward to seeing you.

johnnie
Sam / August 3, 2010 at 08:09 pm
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Just wondering what the price range is for highlights?
johnnie replying to a comment from Sam / August 8, 2010 at 12:49 pm
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Hi Sam. Highlights range in price from 110.00 - 190.00. Give us a call, 416 366 6020, book a consult - FREE, of course, and we will be better able to tell you where and how things will go.
anonymous / August 8, 2010 at 12:56 pm
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I just want to thank all of you for my lovely experience yesterday. I must
say, I found Navigate Space to be wonderfully Zen--very beautiful.

And now...about YOU. Pleasant people. Inspired people. Talented people.
John, I feel like I'm HOME again. I love my hair cut so much. Brianna, thank
you...I see the subtleties. I look forward to my next visit. Paul, you are
gentle and kind...

And yes...you are HAIR REHAB! I'm a new woman...

Of course I could not resist posting this "gushing" response. It is from an old friend who had been put out to hair styling pasture. After a long "separation", I had the distinct pleasure of meeting up with her again. Time, while ever present and fleeting, has a special way of fixing things. To say nothing of my gleaming shears...;)

Thank you Z. I look forward to many more fashionable, current, sexy, modern, individualized hair do's with you. And thank all of you who take the time to write such amazing things.

J

Jessica / August 14, 2010 at 04:43 pm
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Hey,

Just wanted to get your opinion. I hardly ever get my hair cut because I never had one where I had absolutely fell in love with. So now it's to the point where I don't get it cut. I see a lot of people with awesome hair cuts that suit them and I have been searching for that one stylist that can turn my experience around. I want to love my hair and at this point, it's long... boring, straight and blah.

Can you help me out??!!?
johnnie replying to a comment from Jessica / August 15, 2010 at 01:02 pm
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Jessica.

Totally! We can absolutely help. As far as it goes, I happen to like Straight, Flat though NOT Boring Hair. It may simply be a matter of perspective and skill. I suggest that you come in for a consultation - Always Free, and Always Honest, get a feel of the Vibe at navigate.

Give a call, 416 366 6020. We are open Tuesday through Saturday.
johnnie replying to a comment from Emma / August 15, 2010 at 01:04 pm
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Emma, Hello! navigate is open Tuesday through Saturday. Evening appt's are available.
Jay / August 22, 2010 at 02:40 am
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Hi John I'm thinking of coming here to get my back to school haircut I will be coming in sometime this week to tell you what style I plan to get etc I will be bringing in a picture of the haircut I want
Thanks hope to see u soon
johnnie / August 22, 2010 at 11:22 am
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Hey Jay! Thanks for the head's up...See you soon, john
anonymous / August 22, 2010 at 06:31 pm
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Hey,

I'm definitely interested in trying this Salon out. I just moved to the city and am in desperate need of a good haircut and color. I was wondering what the prices were for a cut and color??

Thanks!!
johnniet / August 22, 2010 at 06:43 pm
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Hi Anonymous,

Men's Cuts - 55.00- 90.00
Women's Cuts = 70.00- 150.00

HairColour - 90.00 - 190.00 (full highlight+colour balance+moisture trtmnt)

10% Off if you mention Blogto.

Consultations are always free.

john
maddie / August 25, 2010 at 07:59 pm
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so i want to get some super natural highlights and im trying to find a really good and reliable place to get some. i have long brown hair, is this the right place to go?
and is it pricy?
maddie / August 25, 2010 at 07:59 pm
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so i want to get some super natural highlights and im trying to find a really good and reliable place to get some. i have long brown hair, is this the right place to go?
and is it pricy?
Anna / September 18, 2010 at 10:39 pm
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I had SARA and she was incredible!

I got my hair done today and I could not be more satisfied. I found out about this salon through BlogTo. It had great reviews and I got a good feeling about it. That decision was well worth it.

Sara is wonderful. She really listened to me and explained what could be done in such detail. She did what I wanted and MUCH MUCH more. I feel beautiful. She is very gentle and detailed. I can literally say that she touched and cared for every stand of my hair. She has amazing skill. Really talented.

Everyone in the salon is very nice. It's a great relaxing environment. The receptionist is amazing. Do not hesitate to call and ask for a quote. They are very helpful. Great service. The salon is beautiful. It is modern and stylish. You feel like you have found a hidden gem. It is close to King Station, just a 5 minute walk.

Every woman and man that came into the salon were beautiful but left looking even more gorgeous, because every one of the stylists are great.

HIGHLY RECOMMEND this salon. You will not be disappointed. I have tried many, but was never fully satisfied. But, after going to NAVIGATE SPACE, I can finally say that I have found my place. : )

Thanks SARA!
Sara replying to a comment from Anna / September 21, 2010 at 02:08 pm
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Hi Anna,

Thank you for your kind words. It was a pleasure meeting you and your Gorgeous hair! I look forward to the next time.

Sara
David / October 9, 2010 at 01:23 pm
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I just found Navigate Space via this blog, and I loved it! Sarah did my hair and she was great - very attentioned to details... and personable.
sadaf / October 21, 2010 at 10:05 pm
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I'm gana go see John on saturday for cut and color, people who are interested to know, I will post a review after i get my hair done.
Anonymous / October 23, 2010 at 09:48 pm
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Hi I want to get a Justin bieber haircut and I'm 13 year old guy with almost the same hair as him how much will it cost and I would like John to cut it
sadaf / October 24, 2010 at 06:56 pm
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its me again, so i went to john and whatever you see here about John is true, he is really reallly realllly friendly and also he cut your hair like something you never had. you go with picture he gives you suggestion that what suits you and trust me his right.
just wanted to say, thank you john...
for color, i went to sara, she is really nice and she's really patient , she doesnt care how long would it take to get you perfect highlights but she does her job really well.
over all, i say if you looking for a good salon go to navigate, their really good. its pretty pricy but you see the change.
i had to work that night i did my hair and i got 100 comments on my hair, so thank you guys....
johnnie replying to a comment from sadaf / October 25, 2010 at 11:11 am
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Sadaf, Thank You! Truly! I enjoyed meeting you and cutting your hair. A lot! I am happy that you got "100 comments" - you deserve each and all of them - Hair aside. I am looking forward to meeting you again - we are going to Nail the colour!! As a note to readers - Please, if you under 4o years old and you are not covering Grey, run, don't walk from the hairdresser who suggests that you "base and highlight" your hair. Disaster Ever Time! It makes it almost impossible to balance a colour that is banded, gold and inevitably "fried".

be well, folks!

j
ja / November 13, 2010 at 11:28 am
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what is the price range for a 13 year old haircut
jason / November 13, 2010 at 11:32 am
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hey john, its jason again i wanna get another cut how much will it cost if i book online save 10%, and mention blog to save another 10%, please right back
jason
Johnnie replying to a comment from jason / November 13, 2010 at 01:47 pm
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Hey Jason! Check out our facebook page, navigatespace...Also call us at 416.366.6020 and we are happy to help.
Beth / November 23, 2010 at 10:14 pm
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do you do men's long hair?
Johnnie / November 23, 2010 at 10:25 pm
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Hi Beth.

Thanks for writing. Yes, we do do men's long hair.

Consultations are always free.

416.366.6020
Susan / November 28, 2010 at 01:03 pm
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You all sound amazing! Does anyone there specialize in wavy/curly hair? I have fine hair, but there's a lot of it. My curl is pretty defined, but it's different all over my head - wavy in some places, curly, and even straight in others. I haven't been able to find anyone in Toronto who can cut my hair and I'm in desperate need! Do you cut curly hair wet or dry?
johnnie replying to a comment from Susan / November 28, 2010 at 10:40 pm
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Susan! Hello! We often cut hair, curly and straight, dry. I think your best plan would include coming in for a consultation (free, of course!) and meet with one of our team. Give us a call, 416 366 6020. Find us on FaceBook at navigatespace....

be well,
john
Domenica / November 30, 2010 at 12:52 pm
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After 2 disastrous haircuts, I was sure I was going to be one of those women who ends up on make-over shows after not having cut their hair in 20 years.

John took the time to ask me about what I wanted in a haircut, how I cared for my hair and so on. When he told me that he believed hair should move, I was sold. No more helmet cuts for me.

I had my hair cut last week and, after a few washes, it still looks great and with very little effort on my part.

Thanks John.



johnnie replying to a comment from Domenica / November 30, 2010 at 01:39 pm
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Thank you, Domenica. A distinct pleasure meeting you and the Icon :) See you soon, john
Simona / December 11, 2010 at 09:30 am
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I came across this blog after google-ing for a good hairstylist.
I am surprised that all people were happy with the haircuts they got at this salon.Do you guys delete the bad comments?
I will definitely come to Navigate as soon as possible.
Promise I will say the truth and nothing but the truth after I get my hair done.
Best to all!
Stephen O'Leary / December 20, 2010 at 12:04 pm
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I would like to give my daughter Karen a xmas gift of a hair cut and style,can I buy a gift card over the internet and pay for it with a credit card ? I know it is hard to give an exact price without seeing my daughter but we could set a level acceptable to us both? Thank You ,please e-mail me at your convience. Stephen.
johnnie replying to a comment from Stephen O'Leary / December 21, 2010 at 04:03 pm
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Hi Stephen...Good Dad! We do not sell gift cards online, not yet at least. The price for a haircut (with all the trimmings) ranges between 70.00 and 150.00. Please reply to handmadehair@navigatespace.ca or by calling 416 366 6020.

happy holidays,
john
Hisham replying to a comment from john / December 25, 2010 at 08:45 pm
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Hey, if you are the john that works at the hair salon, great!, here my question. I just moved to toronto and looking to get a new style for my hair, right now it looks way too normal and dull, im a guy by the way, now im looking for a spiky look like tyler durden in Fight Club or the lead actor in Bones, can your salon achieve that kinda look for me?

also I dont want a style that is only achievable at the hair salon itself, it needs to be so when I wake up the next morning I can style it back to the way as I left the salon.

Thanks!
Johnnie replying to a comment from Hisham / December 26, 2010 at 10:05 pm
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Hisham! Call, 416.366.6020, email handmadehair@Navigatespace.ca, goto facebook/navigatespace...I am pretty sure that you will get exactly what you are looking for. Mention BlogTo to receive 10% off services and products.

Looking forward to meetun you!
Johnnie
Jake / January 10, 2011 at 11:53 pm
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John and Sara sound great...I'm sure they do terrific work on female hair but I've had a heck of a time finding someone who can do something wicked on my male man scalp. I need someone who can relate to my job as a drummer in a rock band who can give me a look that will be noticeable and current, Faux Hawk and beyond...It's amazing how many stylist cannot do a good faux!
Johnnie replying to a comment from Jake / January 11, 2011 at 12:15 am
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Jake, Stop thinking and start walking! Sara, myself, Aki and Brienne are happy to help? Look us up at FaceBook/Navigatespace....416.366.6020

J
Aleksandra / January 13, 2011 at 10:29 am
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I have very fine, long, layered blonde hair with some highlights in it. I have a stylist that I have gone to twice...the first time he did hair magic and I loved my layered haircut and highlights. The second time, it was just "okay". I'm overdue now for a cut, but I'm kind of reluctant to go back to the hairstylist from before (I'm out of school, it's farther away now, and the last time didn't blow me away enough to make the trek out there) and am looking for someplace new. I stumbled onto this blog, started reading, and am now kind of interested.
I never really have a concrete idea of what I would like to do with my hair. Whenever I ask stylists for their recommendations, it always seems like I come out with the same layered thing, that looks good -- provided you can find an extra set of SKILLED hands to do your hair each morning!
Is it okay to book a consultation if I really have no idea what I want or what, if anything, is a possibility for me, aside from layers that stop looking nice after a week or so?
Johnnie replying to a comment from Aleksandra / January 13, 2011 at 11:39 am
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Aleksandra. Please feel free to book a consultation. 416.366.6020. J
Lauren / January 14, 2011 at 04:01 pm
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This comment is coming a little late, but better late than never!

I went to see John in September shortly after I moved to Toronto. I found him via all of the glowing recommendations on this blog, and they couldn't be more accurate!

He did a wonderful job with my ultra-thick, long, wavy hair. I was able to just blow-dry and go after his cut - something I hadn't been able to do for year. My hair looked amazing, and still does months later!

I'll be making an appointment soon for a touch-up.
johnnie / January 15, 2011 at 08:52 am
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Lauren! Thank you. I see that you made haste...See you a little later today. j
Aleksandra / January 21, 2011 at 10:52 am
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Well, what CAN I say? To say that Johnnie and his team are amazing is THE understatement of the year.

After finding Navigate Space through this blog, and reading all the glowing comments, I went in for a consultation on Tuesday. When Johnnie asked me, "What do you love about your hair?" I couldn't think of a single thing. Yesterday I went for my haircut. Today, I know what I'd say if asked the same question: EVERYTHING! I walked in with a crazy, dried out, bleached blonde mess, and walked out with sleek, shiny, volumized, GORGEOUS hair!

Johnnie and Sarah did hair MAGIC. I have NEVER had such an amazing experience! There was no rushing, no sloppiness. Even the shampooing is a wonderful experiene (thank you for the soothing massage)! Everything was done meticulously, with an incredible attention to detail that completely blew me away.

Johnnie: Thank you again and again and again! I feel soooo pretty, and actually confident now! This is the best hair EXPERIENCE I have ever had -- haircut doesn't even begin to describe what it was -- and I have, as per your advice, already booked my next appointment! I think I booked it right, hahaha...

Sarah: Thank you soooo much for this amazing hair colour. I can't believe how awesome my hair looks. I keep staring in mirrors and finding all these pretty shades of blonde. It's GORGEOUS and I LOVE IT :D

There's nothing else to really say. This is THE place to go to get perfect hair, bar none. I have found my hair oasis and I am never going anywhere else, ever again!

THANK YOU!

Aleks
Terry / January 31, 2011 at 01:37 am
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I was just wondering if I wanted to get my bangs done, how much would that cost? maybe layers to my hair and just style to my bangs.
johnnie replying to a comment from Terry / January 31, 2011 at 05:30 pm
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Hi Terry. Bang Trims are generally free - given your hair has been cut by one of our stylists. Consultations, however, are Always Free. During a consultation you may find that an solution or an approach that you had previously not thought about ie revealed. Ideally, we want to provide a detailed and thorough service that includes a consultation of both you and your hair, a shampoo/moisture treatment, cut and an informal "tutorial" where we help you understand how to style your hair at home. Gorgeously!
Acex / February 5, 2011 at 06:14 pm
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Does anyone know if they do prom hairstyling? And make up?
johnnie replying to a comment from Acex / February 5, 2011 at 10:42 pm
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Acex....Yes, Absolutely! Come in for a consultation...416 366 6020.
Anna / February 11, 2011 at 11:33 pm
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I had Sara again and she was incredible. My hair looks even better than the first time, and I thought that would be impossible.

I love that we have a plan and a look that we are trying to achieve. She is not like any hairdresser I have ever had before. It was always a one time thing, but with Sara we are looking at what can be attained throughout time. By incorporating my natural color and not covering it up, we will achieve that perfect look. Thanks Sara.

Thanks for your advice John. You guys make a great team.
johnnie / March 2, 2011 at 09:29 am
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Love the Love here. Thank You, Each and All! Check out our navigatespace page at Facebook. Start a Discussion, Watch for Surprise Offers...Etc.

Ray / March 18, 2011 at 03:14 pm
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Hi all,
Just wonder what's the price range for man's cut?
johnnie replying to a comment from Ray / March 18, 2011 at 09:21 pm
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Hi Ray.

Men's haircuts range between 55.00 and 90.00. Don't forget to mention blogto...10% Off! Hope to see you soon.

john
Mike / March 21, 2011 at 11:11 am
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The RESET. After years of quick cuts at local barbers it was time for something different. John was delibrate and methodical as he worked on my new cut, I coined it the "reset" as is reflected the new look and precision hair cut.
I would highly recommend John for anyone looking to reset their look. Thanks John

Mike
johnnie replying to a comment from Mike / March 21, 2011 at 11:15 am
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Thanks Mike. I see that Joanne got to you...the threat of having you blocked enervated the ReSet. Glad to know, I bet, that I will be changing the salon services menu to include a "M.O ReSet". Mission Accomplished!
Madeline / March 27, 2011 at 02:13 pm
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After dying my hair so many times, my hair is dry and dead like never before. I'm wanting to get my bangs cut and hair layered. I was wondering what the range of cost would be to get that done?
johnnie replying to a comment from Madeline / March 28, 2011 at 09:38 am
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Madeline, Hello!

Yikes! Dry and Dead...like never before, huh? Well, we would love to help. Help Shape, Tone and MOISTURIZE your hair back to life. A Shiny, Swingy and Modern life...

Haircuts: 70 - 150.00 less 10% for Blogto readers!

416 366 6020 Call!!

Kara / April 1, 2011 at 08:42 pm
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Johnnie, can you tell me how much it will cost to get long cut (below shoulders)? I'd like to have bob hair cut. Is $150 a maximum? Thanks!
Aron / April 5, 2011 at 11:39 pm
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As a male I was looking for a good salon in Toronto, for a decent price, I got a simple cut from John, the poor review isn't about his cut, but the price, I'm used to paying about $50 for a premium cut, and since other reviewer were suggesting that this was what I would get, I was proved otherwise, I ended up paying $100 minus 10% plus tip. John is a great hair stylist, and I'm not unhappy with the cut (yet, we will see how it grows out) his attention to detail is pretty good, he used scissors/comb technique, instead of the lazy trimmer way. which shows he appreciates his craft. But I still can't get past that price, considering it's not exactly in main street. The salon is almost hidden from view, like part of an condo complex. Anyway, just a warning, this is an expensive salon, and it's not that well known yet. So maybe they should either move, or lower their price.
Anonymous / April 5, 2011 at 11:50 pm
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John,

I woke up Monday morning feeling beyond beautiful.  Very much renewed and refreshed in the way that I am feeling about myself but also about my approach to what is going on around me.  I've fought hard for the life and career that I have, but it takes a lot out of me.  Time just for me, to focus on myself is precious.... thank you so much for giving me that selfish moment for just me.

Marlo
johnnie replying to a comment from Aron / April 7, 2011 at 12:13 pm
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Aron, I am sorry that you did your experience did not meet your expectations. I am also grateful that you posted here, it has brought an awareness to the "table". I hope that I am able to reconcile your misgivings by addressing your concerns. Of course, our collective aim at navigate is to ensure that each client has the opportunity to direct a near perfect outcome. I have a dedicated and skillful team - "hand picked", in fact, whom I trust implicitly. We offer a range of price as regards men's haircuts, 50 - 90.00 dollars. I am certain that your haircut would have been as good, possibly even better (I oftne humbled by my stylists' work...happily so!) with another stylist. Again, I apologize that the issue of the price was not made clear at the onset of the service - at the booking the appointment stage. If there is anything that you feel I can do - apart from moving from the awesome, serene and near perfect courtuard of course :), I am happy to to help. You mentioned that you are traveling across the country - perhaps on your way back to Quebec, you will allow for a haircut On The House.


Please accept my apologies.

john

Johnnie / April 7, 2011 at 12:24 pm
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Hi all..I apologize for the typo's in the comment above. :)
Peter / April 7, 2011 at 01:19 pm
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this place sounds great, plus you have a picture of paul newman on your facebook page. now that's awesome.

here's the thing, everyone on here is praising john but i cant afford 100 bucks for a haircut. just wondering which of the other stylist is best for me? i'm a guy with a high forehead and thin hair.

thanks.
johnnie replying to a comment from Peter / April 7, 2011 at 01:28 pm
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Hi Peter. Come in and see Sara - she's some kind of awesome. 55.00 bucks and 10% off because we LOVE BlogTo readers!!

416 366 6020

john

...of course you oughtta have a pic of Paul Newman - on every page!
tg / April 18, 2011 at 01:56 pm
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Hello! John, sounds like you do amazing work. Also sounds like you're the lead stylist/owner, so I imagine your rate is at the higher end of the 70-150 range. How much do you charge for a woman's cut? I have relatively short hair, and it's relatively fine and slightly wavy.

What are the rates for your other stylists? Sara and Gaetano are both mentioned here, and a friend of mine mentioned Aki as well. Your site doesn't have much in the way of pricing info. I don't mind paying a premium for a good cut - I just want someone who will listen to me, and understand the look I want to achieve.

Thanks!

t
johnnie replying to a comment from tg / April 20, 2011 at 11:38 am
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Hi T.

Thanks for taking the time to reach out to us! Yes, I do lead the pack, though I am happy to say that the "pack" is handpicked and as a result, very skilled.

Sara is most likely the gal for you. She charges 75.00 for a woman's cut.

Give us a call, 416 366 6020, or book online at www.navigatesalon.ca

be well
john
Tal / April 29, 2011 at 07:52 am
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Hi John,

Quick question for you - I have fine long hair but LOTS of it! I just moved downtown and I'm looking for someone who does a fantastic job of blond highlights but I'd ideally like to stay around the 180$-200$ mark (with just a trim)... Can you please recommend one of your stylists?

Thanks so much!

Tal
johnnie replying to a comment from Tal / April 29, 2011 at 08:21 am
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Hi Tal.

Prices for highlights +cut range 195.00- 240.00. I would easily, happil -and then remain committed to my "direction, and recommend that you come in and see Sara.

Consultations are free. Blogto readers get a 10% discount. You can book online, or if you prefer the comfort of the human voice, call us 416 366 6020.

I hope I have been able to help.

john
S.K.P / April 29, 2011 at 05:23 pm
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Hello John,

Very impressed by all the great comments so I'm itching to possibly get a great cut at Navigate. Could you suggest a stylist who is good with limp Asian hair? I've been to some pricy places in Yorkville and have gone to Koreatown, and inevitably I end up with a cut that makes me look like an Anime cartoon character...which is not a good look for me. Any suggestions would be appreciated, Thanks.
johnnie replying to a comment from S.K.P / April 30, 2011 at 09:35 am
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S.K.P

Sara and I are rather adept at "limp" hair. Our goal is Gorgeous...Bye Bye Anime!

Call 416 366 6020...Consultations are free, Blogto Readers get a 10& discount....and that is Cool!

john
tamara / May 3, 2011 at 09:10 pm
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Just had my hair cut by Sara this morning - what a lovely experience. Sara, thanks for listening to what I wanted, and taking the time to give me such a great cut (and an truly awesome scalp massage). I couldn't be more pleased. :)
Dena / May 25, 2011 at 10:14 am
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Hi John,

I wanted to know how much on average a coloring of shoulder length hair will cost. Also if one needs to come back for getting their roots done, what is the price for that.

Thanks
johnnie replying to a comment from Dena / May 25, 2011 at 11:50 am
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Hi Dena

I have a tonne of questions for you!!

The standard cost for haircolour is 90.00. I think it is best if you book 15 minutes for a consultation with Sara so that we can decide what indeed is best for you. Consultations are free...always! AND until MAY 31 WE ARE OFFERING 20% OFF SERVICES!!

416 366 6020

I hope that helps!

Dena / May 25, 2011 at 02:25 pm
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Thanks John so nice of you to reply in such short time, I will def call and book a consultation.
Ervin / May 29, 2011 at 01:54 pm
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Hey guys! Was wondering if this salon does perm for men's? And also men's cut. I wanted to try something new with my hair and a big hesitant with the other salons! Also, please quote the price of the services. Thanks
johnnie replying to a comment from Ervin / May 30, 2011 at 08:31 am
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Hi Ervin.

Ok, so, we in fact do not do perms...neither male or female varities. Way back, say, 1989, I stopped doing perms because I could not understand the ladies' drive for "permanent curl" that was only ever really great - if you can say a thing, for app. 5 weeks. Or until the flat, fine roots grew in and said perm evolves into a middle perm, and then an end perm and so it goes. And then it went. More often than not the correct haircut- and by that I mean a haircut that "enhances" the natural texture of, in this case, your hair, is likely to reveal a very cool, relaxed, easy and modern (sans la perm) shape and texture.

That is just my opinion.

Haircuts for men range between 55.00-90.00 dollars. BLOGTO readers get 10% of the service cost.

I hope this helps...J
brien / June 2, 2011 at 03:01 pm
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just got my hair cut by john. 10/10

short: he's incredible at executing your vision for your hair. and if you don't have one but more of a rough idea, he will conceptualize and collaborate with you. he takes the time to understand your needs and your hair type. and more important, he's an inspiring guy. i won't elaborate. just meet him.

long: i've been cutting my own hair for 2 years (not the best choice) because i was sick of paying for haircuts i was unsatisfied with and looking like a doof for 4 weeks after. eventually i went to shaving my head because i'd given up.
thought i'd give the salon's another try and found navigate here. i'll be back for as long as i'm in toronto. john is a magician, seriously. and a real, nice guy.

go!

johnnie replying to a comment from brien / June 2, 2011 at 09:22 pm
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Ok, so i meet a lot of people - and for that I, once again, most thank the readers of BlogTo for being A)great, B) great, c)cool, D) uh, great.

And then there is Brien.

Dude, I told you that I prefer to pay for those over the top reviews!! Like, nobody is going to believe this!

And, so, because one Great Post deserves another: Seeing Brien this afternoon made the rest of my day go by that much more smoothly. There are simple facts as regards the way in which I am best able to serve clients "MoreGorgeous(ly)" and Brien met most, maybe all, of these "conditions". Curious, Smart, Kind, and, finally, Trusting.

Nice Gets Nice - one of those incredibly simple (to understand) Evolutionary Precepts...when you notice it working, Works!

Good to meet you, Brien. And thanks for taking the time to add to a (lot) little summin' special to an already really special place.

be well.



michelle / June 3, 2011 at 05:11 pm
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So Johnnie you need to hear what I have been hearing on the street for the past two days from COMPLETE strangers:

"WHAT A GREAT HAIRCUT.' "YOUR HAIR LOOKS REALLY GREAT"
'I LOVE YOUR HAIR"

Yes siree, not once, not twice but THREE times in the same day. This on a cut and colour that you executed with the usual genius and brio TWO WEEKS ago.

Awesome. What can I say? Best. Hairdresser. In. The. World. Hands down. Just saying...run don't walk if you too want a drop dead gorgeous cut and colour from The Talented Mr Taccone.
FUFU / June 27, 2011 at 11:49 am
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Wow, it is quite unreal that there is not one negative comment except the one about the price. So i stumble on this page and read all the positive comments and to see all this first hand i went to navigate a few weeks ago. if this comment is deleted, then you will know why there is not one negative comment.
Space is wonderful, people are very friendly and attentive no question, until it is time to get down to business, i will cut this very short. I explained that i was going for a certain style of hair, end result, it was ignored and their own style was put on my hair, color, John said i should not go darker, i agreed totally, end result my hair is probably 3 tones darker.
when it was all over, they all looked at me and said ooh you look wonderful! I wish i had a picture to show you what i looked like, it was definitely not wonderful!
I guess if someone does not have much of a sense of style or doesn't really know what they want this is the right place, but for someone who is in the fashion industry who also has a great eye... no way. Then John asks, do you hate it? He's already in a pissy mood, because he can see that he screwed up, what are you supposed to say? if you say yes, what next? so i just shut my mouth and went into my zen place in my head, and told myself, "it's ok, you can color it again, it's only hair, it will grow again" almost $300.00 later, including a 10% discount... i am sad to say that i am really disappointed at my experience. i have curly hair and he didn't cut it dry like he says he does, i told him before hand i have allergies to certain hair dye chemicals, and he even had the courtesy to call me to talk about this matter, and they still used the regular stuff, Sarah applied but she just did what she was told, so i can't say anything about her. i must have spent a total of 3 1/2 almost 4 hours in this place. i am not saying that he cuts hair badly, i am saying that i wasn't heard. and i got attitude from hell because he saw my disappointment. what can i say, maybe he was having a bad day? and i just happened to be the victim. but i think people should be aware of all this before they go.
john replying to a comment from FUFU / June 27, 2011 at 12:39 pm
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Thank you Nirvana, for posting. Before I go further, you need to trust that we are unable to delete comments. This is "democratic" space and yours, like all others, is as valuable a remark on your experience as the others before yours.

I am very sorry for all that you experienced and that it has turned out so poorly for you. I am happy to deal with this issue more personally, in a more direct way - with an eye towards solutions.

I am happy to do a couple of things. I invite to come in to the salon so that we can remedy what are the items that you list as problematic. You can also elect to hold out until you are ready to colour your hair again, for which there will be No Charge. You may also choose to ask for compensation for the less than optimal experience that you had hoped, expected, or bargained for.

I do take what happens on this "forum" seriously. I also make great efforts in the salon so that readers get as close an experience in real time as what it is that they imagine when they read what is posted here.

For this blog I am grateful. And for your experience, I am sorry.

sincerely.

john
john / June 27, 2011 at 12:50 pm
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This is odd...I have attempted three times to reply.

I will keep this short in the event that the other two replies appear...later.

Thank you for your post haste honesty, Nirvana. I can assure you that I do not tamper with any of the comments on this "democratic" space.

I want to extend an apology for the unplanned experience that you had at navigate. I would also like an opportunity to help remedy some or maybe all that you have listed as "bad". These kinds of problems, as they come up, and because they are "physical" cannot be solved via the internet so I invite you to do one of a couple of things. Perhaps you would appreciate a complete service (as you require) in the future, on the house. Or perhaps you would like to be compensated for what you experience as a bad service.

I take what happens here on this blog seriously. I am also taking what you are saying seriously. Your opinion is as valuable and matters as much as the others that are posted here. From these opinions, we strive to make what happens in "real time" as close to the "ideal" that is created here at blogto.

Please accept the offers to help.

John
GingerBell / June 29, 2011 at 01:09 pm
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John was fab! I went in for a clean up and left a new person :) I ended up cutting off most of my hair for the first time and LOVE it! I've received tons of great feedback at work, on the street and online :) It's amazing what people with vast talent can do and how the world reacts to it :)

John, thanks for the revitalizing lift!!! I'm coming back for more as long as I live in Tdot!
johnnie replying to a comment from GingerBell / June 29, 2011 at 02:46 pm
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Many thanks, GingerBell....you know who you are! I look forward to more visits with you - and that Great Red Hair!
Shirin / July 5, 2011 at 06:47 pm
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I'm looking for a very particular haircut and have been very nervous about picking out a place to do it, but so far John from Navigate Space seems to have the most positive feedback! Actually, there doesn't seem to be any negative comments at all! I really think I'll be calling in to make an appointment soon, though I'm still nervous because I haven't heard anything too specific in the comments. I just want to be absolutely sure, since this will be the first drastic hair cut I'll have ever had! So with that being said, John, do you think you could give me a fabulous undercut if I made the appointment with you? ;)
johnnie replying to a comment from Shirin / July 6, 2011 at 08:47 am
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Hi Shirin. Thank you for your post. Of course I am interested in meeting with you and discussing future hair...Give us a call at 416 366 6020. j
johnnie / July 17, 2011 at 07:30 pm
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https://www.facebook.com/getmoregorgeous
Abai / August 5, 2011 at 01:14 am
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Stay away from this salon if you have short asian hair.
I thought for quite some time whether to write about my experience or not but here it is. I just moved to Toronto and in a search of a hair stylist. I have short asian hair which is very unforgiving if a haircut is not well done. I read through the comments before the appointment and I thought the salon had a good reputation, so I was very excited to get my haircut there.
So anyway the moment I entered the place I really liked it. It does look cool: very rich and luscious red of the walls seduces you, some rough rustic furniture distributed in the salon is having a dialogue with some sleek and modern pieces.
I was right on time however my stylist was 30 minutes late which is cool, but during my wait they never offered any beverage or a glass of water for that matter. I am not fussy or anything but this is what salons charing $75 for a haircut do - they should make their clients comfortable. Next thing I was offered to change into a robe. I was also notified that they do not use any capes on top of it, so expect your hair to fall right on you. That made me very uncomfortable during the cut and especially after because the hair was everywhere. So if you are planning to cut your hair during let's say a lunch break and go back to work - it's not going to work in this salon. You will need an immediate shower afterwards.
Now the haircut. Like I said before the asian hair is very unforgiving when it comes to haircut. It looks very simple but if you don't know or can't cut the hair right it's going to SHOW. The stylist and I talked about the hair and I liked her concept and the overall shape she suggested but OMG the execution was traumatizing. She just started chomping my hair like a grass lawn holding her shears perpendicular to the hair and thus created multiple planes and angles within it. The hair looked like it was attacked and mauled by wild cats. Honestly. I asked to clean up the visible imperfections which she struggled to do. Then was the hair wash which I enjoyed immensely. It sent me to the Moon but looking at myself in the mirror after mercilessly threw me back to the mother Earth. I realized that if I asked to correct the hair I will just lose it all and would have to simply shave my head. I just said the hair looks fine but I wanted to CRY. I paid 71 dollars for the haircut and 10 dollars tip which I should not have done but being in state of shock I just wanted to leave. I never had my hair cut so badly and I am 35 years old to give you the time perspective.
Luckily my hair grows fast and in two-three weeks I will get it corrected but not in this salon. I just need to make sure I don't have any important meetings until then. Oh and I will have to wear hats.
Again I just wanted to share my true experience and my honest opinion. If you have short asian hair I would not recommend this salon.
Zed / August 5, 2011 at 02:28 am
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Hello! I'm not very experienced in having my hair cut in salons and have been cutting my own hair for a while. I'm just curious about the etiquette involved. Suppose my haircut costs just over a hundred dollars. Am I expected to leave a tip on top of that? If this is what's normally done, I am totally willing. Though my budget is tight and if it's normal for a client to go without leaving a tip, it'd be nice to know. I'd hate to be judged poorly if I don't leave one but even ten dollars would pay for my lunch and dinner for a night! (I'm a student.) Anyway, I'm just curious and an honest enlightenment would be much appreciated, thanks!
johnnie replying to a comment from Abai / August 5, 2011 at 08:24 am
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Abai. I am sorry that you had a "not perfect" experience. I am doubly puzzled by the depth of your observations and your ability to use dramatic conceit, simile and allusion.

Brienne, the woman who cut your hair, is one of our senior and best stylists. She is impeccable and I would refer her to anyone. Anyone, regardless of their ethnicity and hair type. I would normally offer a hopeful solution of a kind but because all of the pieces, up to and including both the freshly steeped tea and sparkling water that you were offered, were in line, so it is hard for me to find a remedy, offer a solution that would satisfy you.

Please excuse my seeming intolerance. I do take much, perhaps all, of what clients say about their experience(s) at navigate very seriously. However because you left such an indelible print onto the stylist who cut your hair and the associate who was working with her that afternoon, it is very difficult to take you too terribly seriously.

Readers, as you are aware, I practice restraint and equanimity as regards the democracy that is the interweb...We strive at navigate, physically and virtually, to ensure a standard of service, skill and hospitality that, hopefully, enchants, if even for a short spell of time, our clients and friends.

All said and accounted for, Abai,it is a difficult to call you out; to suggest that there may be an error in your judgement, that your thinking, your opinion(s) is not on point - god knows every one of us is entitled to his or her own mind, however there are times when each of us needs a wee reorientation so that we are able to see more clearly, say, the trees.

J

Abai replying to a comment from johnnie / August 5, 2011 at 12:46 pm
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Johnnie,
truth is the hardest pill to take because it's not always pleasant. You definitely take a lot of pride in your salon which is commendable but respecting your clients is the upmost trait of a successful salon owner which you seem to lack. You can accuse me of dishonestly all you want but I did use my real name to write the comments so I am 100% behind every word I've written. And the fact of the matter is - the haircut from you salon still looks bad and you can't deny that. This is your wee re-orientation.
Regards,
Abai
johnnie replying to a comment from Abai / August 5, 2011 at 12:48 pm
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Thank you, Abai. My standards have been raised. Be well, john
Anna / August 9, 2011 at 07:43 pm
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Hi Sarah,

Just wanted to let you know that I have been getting tons of compliments on my hair. Everyone says that the color is the best I have ever had. I am glad we went a little lighter. See you soon.

Anna
Kim Odenkirchen / August 9, 2011 at 08:44 pm
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I am looking for a new salon and hairdresser - I would love the opportunity to have my hair cut by John. My regular stylist who has been doing my hair for 10 years is inconsistant - one time it's a great haircut - the next it's like he just met me???

I recently used a gift certificate that was bought for me at a salon in Yorkville - I had a cut and a semi-permanent colour - the colour was good but the cut not so great. I just want to find a place where I can walk out really loving my hair.

Please let me know your availability this Saturday Aug13th.

I look forward to hearing from you.

Cheers, Kim.

johnnie replying to a comment from Kim Odenkirchen / August 9, 2011 at 08:48 pm
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Hi Kim. I would love to have the opportunity to cut your hair however I am away this Saturday. If you like, I have some time available Thursday Aug 18 and Saturday Aug 20th. Please call 416 366 6020 to arrange a time.

be well,
john
Kim replying to a comment from johnnie / August 10, 2011 at 11:23 am
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Hi John,

Please advise the cost of a haircut and who you would suggest for a semi-perm colour at your salon. What would the cost be for that as well. I just want to be prepared!

What time in the 18th are you available?

Cheers, Kim.
johnnie replying to a comment from Kim / August 10, 2011 at 11:32 am
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Hi Kim. Perhaps we can discuss the finer details at getmoregorgeous@gmail.com ie., times, stylists, etc. In the moment, however, haircuts range between 75.00 - 150.00. Please contact by email or telephone, 416 366 6020, for more information.

be well,
john
Zed / August 10, 2011 at 04:22 pm
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Hello!

The date of my haircut is fast approaching and I'm getting more nervous about this whole tip thing I asked about. Unfortunately, it doesn't look like anyone has replied to my question which is posted just below Abai who complained about her hair. Can anyone please take a look and let me know what is the appropriate thing to do?
johnnie replying to a comment from Zed / August 10, 2011 at 07:52 pm
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Hi Zed.I apologize for not replying sooner. It is never "necessary" to tip a stylist. While many stylists appreciate a tip, a client should never feel obliged to tip out. My feelings are thus, if you are happy with the product/cut AND the service was appreciable, hospitable, generous, etc., then the best "tip"a stylist can receive is an enchanted client who tells tow friends, who tells two friends and so on and so on...Bottom Line, stylists who work for tips should rethink the level of their commitment to the craft. A client who is under the "impression" that a tip - bigger, smaller will, somehow, ensure better service and product has been poorly instructed as regards what the constituents of a good client/stylist exchange are. Good begets Good. J
Ana / August 19, 2011 at 05:20 am
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Hello! I'm moving to Toronto from Europe and usually cut my hair at Dessange hair saloon, it's really expensive but worth it. Despite of all the good comments, Canadian hairstyles and European hairstyles are slightly different, at least from my observations: European are more structured and more conservative. I have layered French Bob and thin hair. I have to trim it every month, so do you think that you can "refresh it" but still keep the same style?
(I hope my message is not too arrogant or rude, I just really care for my hair :) )
johnnie replying to a comment from Ana / August 19, 2011 at 07:49 am
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Hi Ana, thank you for leaving your message. I am pretty sure that we can offer you a very strong, clean and elegant Bob - European or Canadian! If you like, you are welcome to come in for a complimentary consultation with myself or Sara. Please call us at 416 366 6020. be well, j.
Nevena / August 24, 2011 at 04:42 pm
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I got a haircut from John recently and I have never been so happy with a haircut in my entire life. John is the type of person who knows exactly what looks good and exactly how to do it. He probably even knows a model who did something similar. WONDERFUL experience.
johnnie / September 6, 2011 at 09:00 am
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Has the End of Summer given your Hair the Blues? Mention #gorgeousmess and get 20% Off All Colour Services until Sept 21st!!

416 366 6020
stay Gorgeous!

j
Jennifer / October 6, 2011 at 10:15 pm
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After searching endlessly for a decent hairstylist in Toronto (and I've been to many over the years) I think I've finally found a "home" for my hair with Johnnie. I had my first haircut and colour with him this past summer; it was simply a refreshing experience! I know it sounds silly but I got a bit emotional upon seeing my transformation. I loved it! I thought such things could only be achieved in fashion magazines or on professional models.
All I can say is that Johnnie is an artist who is a master at his craft. His assessment of what hairstyle suited me was impeccably accurate and the colour was just what I had asked and hoped for: not too dark, not too light but just right.
Moreover, his approach to customer service is more than accommodating - it's generous! I guess he sensed my not-so-"gorgeous" experience one really busy Saturday afternoon. I was surprised when he followed up by sending me an email. That personal touch and attention is what puts Johnnie and Navigate Space above and beyond other salons in Toronto. I've just had my third visit with Johnnie and as always, I left smiling and feeling absolutely gorgeous! Oh and by the way, Jo is an amazing colourist!

So needless to say, I look forward to my next visit with Johnnie. He creates a beautiful canvas with my tresses!
john replying to a comment from Jennifer / November 16, 2011 at 11:02 am
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Thank You, Jennifer. A lovely array of wonderful sentiment! I look forward to seeing you again, soon. StayGorgeous!!

Ayla / November 20, 2011 at 03:27 pm
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I've heard such great reviews regarding getting a lovely hair style at your salon. I just had a question regarding hair colouring, I've had my hair dyed countless times and no product stays in my hair longer than a few weeks, even black! Actually even when I did streaks they started fading to my natural hair colour within a month, very frustrating. Is there any new products or has your staff encountered this and a way to fight it? I so much want to book an appointment for cutting too! Have a good day
johnnie replying to a comment from Ayla / November 20, 2011 at 05:56 pm
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Hi Ayla. I think that the best way around the hair colour issues that you cite is to come in to the salon for a free consultation. Given the information you have provided, a face to face, problem solving conversation is necessary. Please call, 416 366 6020 and book some time with us.

be well
john
john / December 7, 2011 at 10:04 am
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Hey All...Thank You for another great year of Gorgeous feedback! Christmas is definitely upon us - I am hoping that you are all able to take some time and enjoy the comfort and tidings of the Season. Don't forget to check out our FaceBook page...Lots of excitement planned for early 2012!

Stay Gorgeous,
navigate.
sumi / December 31, 2011 at 11:28 am
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John,

I have to tell u that u had given the best hair cut and sara the best hair colour last time during my first visit to Navigate Salon upon recommendation from my husband.
First of all I am very sensitive when it comes to my hair cuts and I make sure that I research a lot well ahead of time and also plan well ahead of time for D day when I am getting my hair colour and cut done.
This time I was very dissapointed with the way you dealt with the whole appointment thing. First of all let me tell you the amount of inconvenience it caused to me and my family .
The whole purpose of me waiting all the while growing my hair long was to get a good long hair cut done for my daughter's First year birthday which is on Jan 7th. I had waited for this day for a long time and wanted to look my best .
So I had made an appnt with you well ahead of time on jan 3rd and had even managed to get a day off from work to come there since I live in Milton which is more than an hours drive to get to your place and also I work shift timings. You called back and informed later on that you had to reschedule to another date since the salon is closed on January 3rd.
Later on after that you gave me an appointment on Dec 31st Sat at 5:45 which I called a number of times to confirm the appointment and you said you had blocked me for that appointment and that we are all set. For that day though my mum had plans for the holidays she cancelled it as she volunteered to baby sit my daughter while i come for the Dec 31st Sat appnt. Again I get a call from your place Friday informing me that you had to reschedule the appnt. Do you think you would be able to make up for the inconvenience caused John. First of all I am back from MAT leave to work and don't have enough vacations left and I wasted a day for nothing at all. Now my mum has changed her new years plans for nothing at all .
I feel it is not the way you treat your customers. Giving good customer experience is not about just giving the best hair cut and colour but the whole experience right from start to end has to be good and you should always put customers in the first place and be accomodating since we are the advocate to your business. If we find the experience good we recommend you to our friends and vice versa. Any business solely runs on good customer experience and thats all we all strive for in our professions and careers. Anyways I am really very dissapointed with the whole experience so thought would convey it to you.
From - Dissapointed Sumi
john replying to a comment from sumi / January 1, 2012 at 07:19 pm
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Sumi. First, allow me to tell you that I am hearing everything you have said. Please accept my sincerest apologies. I understand that making the time ergo the appointment to come to navigate was somewhat scattered and for that I am very apologetic. As regards the disturbance to your family's plans, I am also sorry for the inconvenience. As you know, the stylists - and the prevailing philosophy - at navigate are on high alert when it comes to maintaining a greater than expected service - on all fronts. If you feel that there is anything that can be done to salvage your feelings AND your hair, please email direct to the salon. John
john replying to a comment from sumi / January 1, 2012 at 07:22 pm
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It's here! If you've been waiting, humming, haa-ing, wondering, thinking...about GettingYourGorgeous, now's the time! Check out our blog post and then...well, you know the rest. xoxnavigate

http://navigatesalon.ca/getmoregorgeous/2011/12/29/happy-new-year-january-goes-gorgeous/
sumi / January 2, 2012 at 10:46 pm
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John,
Thanks for your message.
It there is anything that you could do please do let me know if I can get a hair cut and colour done by you by Jan 7th -which is my daughter's birthday as I don't trust going to any other salon in the end minute and put myself at risk of having a bad hair day for a big family event at our end.
I am available Jan 3rd evening at around 7:00 , Jan 5th evening after 6PM and Jan 6th at around 6 or 7.
Do let me know if any of those dates work for you.
Happy New year to you all at Navigate!
Regards
Sumi
John replying to a comment from sumi / January 7, 2012 at 10:44 am
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Sumi. Unfortunately, I have only seen this message now, Sat Jan 7. Please contact the salon, 416 366 6020, or by email to getmoregorgeous@gmail.com

I am sorry that I have not been more helpful.
John / January 7, 2012 at 10:54 am
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It's here! If you've been waiting, humming, haa-ing, wondering, thinking...about GettingYourGorgeous, now's the time! Check out our blog post and then...well, you know the rest. xoxnavigate http://navigatesalon.ca/getmoregorgeous/2011/12/29/happy-new-year-january-goes-gorgeous/
Kristina / January 14, 2012 at 12:45 am
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After reading the wonderful comments on this salon I've become very intrigued. I have never had a cut and colour I've liked from a salon. I've been colouring my hair black myself with box for years. I'm wanting to lighten my hair, but I'm unsure how light to go or what would look natural. What would be a price range for getting my hair from black to lighter?
johnnie replying to a comment from Kristina / January 17, 2012 at 11:06 am
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Hi Kristina! I think I saw an email from you and have since replied. I have to say that I am often (saddened?) when folks describe their previous salon/haircut/colour experiences. I can speak for each us at navigate and what I would say is that our hope is that your next experience, should it be at navigate, is positive. I look forward to hearing back from you. Be well...
Amanda / January 25, 2012 at 04:12 pm
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After reading this blog I emailed the salon to ask about specific pricing for the different stylists so that I could see if I could really afford going (not a lot of cash in my budget). I had a response within 5 minutes! I then called the salon and spoke to Anthony, he was so charismatic and friendly and after getting my schedule he worked out a time that was the very best for me - without making me feel bad about not being able to make the first available time he offered. I've worked in customer service for the last 5 years and they have already left me enthused....I'm eagerly looking forward to my appointment...traumatized by bad cuts in the past, I now feel quite hopeful!
johnnie replying to a comment from Amanda / January 27, 2012 at 07:29 pm
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Hi Amanda. Thank you for such a generous post! I will definitely let Anthony know that he had such a positive impact. We look forward to seeing you tomorrow.

Anna / January 27, 2012 at 10:40 pm
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I had a cut by John and color by Sarah. In my opinion, the best combination possible! I got whole lot of stares and beeps on the way home. Clearly, a job well done!
johnnie replying to a comment from Anna / January 28, 2012 at 04:51 am
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Anna, you are our greatest fan :) Thank you. It may be an "old adage". however our work is only as Great as our clients are Gorgeous! Looking forward to seeing you again. john
Amanda / January 28, 2012 at 12:53 pm
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Just got back from my haircut with Sara. She is brilliant. I love her. I have never been so happy with my hair since...high school???? I feel GORGEOUS! I was so happy we were on the same page without ever talking that I booked my next appointment on-the-spot.

For all of those people like the former me, who are reading these comments because they have been traumatized in the past. This si the place you want to call.

Keya / February 4, 2012 at 10:53 am
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Hi everyone, I just spent the entire morning reading through the comments about the most hair salons in Toronto and am about to make a phone call to book a hair cut appointment @ Navigate. I have never visited a salon run by non-Asians. No offense, I just thought that Asian hairdressers have more sense of what hair styles fit the Asian ppl the most. I guess I was wrong cauz so far I have never had a very satisfactory hair cut. Trust me,it's not because am picky! You will definitely believe that when you see me cauz I have completely no hair style. lol. I always tell myself after another failure experience that I just have not found the right place/hair stylist and my hair will grow long very soon again. I guess that's how I could always tolerate whatever results were. After reading all great stories on this blog, I am willing to give a try @ Navigate! I know that I should not have the right yet to make any comments about this place and it's services, but I really want to comment on what I got out from reading this blog this morning. I must say that I sensed the strong passion and careness that John and his crew have for what they do, and they do try very ard to please every new and existing customers! This is one of the very few blogs that I actually see the owner or person in charge spends time trying to respond to every single comment, either positive or negative. I guess at least as a customer, we should appreciate that! I hope I am about to find the right hair salon that I have been looking for. To the least extent, I believe at least it's definitely a worth of try!
Keya / February 4, 2012 at 11:21 am
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Yeahhhh, just booked an appointment with Sara for next Thursday! Am excited! Will let everyone know how good I look after the hair cut! Xoxo
Nina / February 4, 2012 at 09:36 pm
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I've paid good money for haircuts before, but never have I experienced such care and superb customer service in a hair salon.

If you're thinking of visiting this salon, I would recommend John. He will cost you a good dollar, but to feel that you have a truly fantastic cut, that is tailored to your style and most importantly, have great communication the stylist because they LISTEN to what you want, is priceless.

Worth every cent.

Thank you John!

johnnie replying to a comment from Nina / February 8, 2012 at 11:06 am
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Nina, thank you. It is definitely a pleasure having met you. I hope to see you again. Until then, Be Well and StayGorgeous. J
Steph / February 8, 2012 at 03:49 pm
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I moved to Toronto last summer, and I was dreading finding a new stylist, after I'd be so happy with my girl out west. I asked around at work, and a friend directed me to Sara at Navigate. She said how great she is with blonde and with listening to what you want.

She was absolutely right. Sara did an amazing job of understanding my wants and needs, and taught me about my colour. She's done my hair twice now, and both times I was blown away with the perfect blonde she created. I walk out with healthy, glowing hair and a huge smile on my face every time.

I also love the products they use in this salon. My hair smells so great for the rest of the day after their wash and condition. Love it.

I highly recommend this salon to anyone looking for exactly what they want.
Joanne / February 8, 2012 at 03:49 pm
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Love, love, love Navigate!

Have been going there since John opened almost 5 years ago, and haven't looked back. I've never been disappointed with any service.

Thanks to John, and all the great people at the salon, you're all gems.
Jennifer B / February 8, 2012 at 08:54 pm
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I have been getting my regular cuts and color at Navigate
for just over 2 years. After moving to Toronto and getting nothing
but So-So average hair at high end and lower end salons turned my hair into a mess.
John listened, created, and put much care into getting the look that I wanted and that worked best on me! This is a very talented man at bringing sexy back. My haircuts continue to be amazing months after being on a budget worth every last cent.
Sara is also super amazing and has the best touch!
This salon has an intelligent and creative feel you dont get anywhere else. I look forward to personal peace everytime I go and more compliments with each visit.
thanks to an amazing dedicated team I wouldn't dare go anywhere else.
K / February 9, 2012 at 09:25 am
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Is that Paris Hilton on the wall?
Johnnie or John replying to a comment from Joanne / February 9, 2012 at 09:27 am
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Joanne, and to the Lovelies before and aft. Thank you for your kind words and support. The team and I appreciate each and all of you. In fact, without YourGorgeous, we are less than a quarter of what we ought to be. Thank you, too, to BlogTo. Your team and your readers have been overwhelmingly generous. I, and we, at navigate look very forward to more Gorgeousness. J
Johnnie replying to a comment from K / February 10, 2012 at 08:27 am
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Yes, indeed, it is Paris Hilton on the wall.
Cassie / February 13, 2012 at 09:52 pm
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Sara is amazing! I trust her completely and she has never let me down. She puts an incredible amount of thought and care into my cut, and I always leave feeling great. Sara has a knack for combining what is modern and classy with what is going to suit my look and lifestyle. Thanks and see you soon!!!
John Goodhew / February 13, 2012 at 09:58 pm
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People get their hair cut at salons other than Navigate?
Why?
Taccone rules-end of story.
john replying to a comment from John Goodhew / February 15, 2012 at 07:21 am
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Nice, Goodhew. Sharp too.
Argi / March 16, 2012 at 03:45 pm
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Hello team at Navigate,

I have very curly, thick hair. Is there someone you can recommend to cut this type of hair? I want a flirty, wild cut...please tell me you have someone who's up for the challenge.
Vinod / March 17, 2012 at 09:12 am
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Hi John,

My friend and my self are very excited by your reputation and just waiting for hand made wonderful hair. We have tried all over the places and looking forward for a good experience. Will post after appointment.

- Vinod
Vinod / March 17, 2012 at 07:06 pm
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Mere time waste. We were being cheated.
We asked for layer cut for a good long hair, he did squander.

Guys..Guys be careful with this saloon. I sincerely suggest NOT TO SPOIL your money and hair.

We poured 160$ into water and we got nothing but short and damaged hair.
John replying to a comment from Vinod / March 17, 2012 at 07:26 pm
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Vinod, I am sorry that you had a less than "anticipated" experience with us at navigate today. If there is anything that your wife is unhappy with, I would be happy to to hear from her and, if possible, help to remedy any problems that she may encounter when styling her new, cleanly cut, layered, conditioned and shiny hair. Again, if there is anything that you feel that I missed, and that you feel would help, please do not hesitate to call us at the saloon. John.
jacqueline / March 17, 2012 at 09:49 pm
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Navigate - best salon in Toronto hands down! Very clean and relaxing space with the "cool" factor. Professional staff that are serious about their career and customer service.

Erin gave me the best cut I have ever had. She understood exactly what I wanted and made me feel very comfortable and relaxed. She is laid back and easy to communicate with which made me feel confident while in her chair. She was meticulous at detailing my cut. I have had many compliments on this cut and would not hesitate to recommend her to my family and friends!

Thanks again Erin, I will be seeing you soon!
John replying to a comment from Argi / March 18, 2012 at 08:22 am
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Hi Argi. We are all up, ready, and happy to be challenged. Consultations are free...Why not come in and have a chat about your what's flirty, wild and super Gorgeous. John
Marcella Lynn / March 18, 2012 at 04:29 pm
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I've left my hair to the devices--and good graces--of Aki-Rosario, ever since she fixed an awful cut and color years ago. Aki incorporates a calm mindfulness to her work that is not scripted or used as a device manufactured in artifice; instead, she truly takes into consideration the whole person, and designs a style accordingly. It is in this manner that the individual is allowed to showcase his or her true nature: the rock star, intellectual, or dreamboat wears the style--the style does not wear (or wear thin on) the person.

I trust my hair with Aki because she is so worth it. Even as a poor student, the quality and longevity of her cuts far outweigh the cost. I've sent multiple now-ex-boyfriends to her; not only has she shaped up every one, but they continue to see her when they will no longer see me. The stronger relationship is evident!

Aki and the entire staff at Navigate Space are just awesome. Their education and resumes and commitment to personal and environmental care should make them far more haughty than any of them actually are. Navigate Space has every reason to be pretentious, and yet it isn't. And it is such a treat, every time, to come in looking like shit, sit down with some tea, watch Aki and the crew work their magic with joy, in community with both each other and their clients, and leave feeling brilliant, and like an integral part of it all.
R. / March 22, 2012 at 09:17 am
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Hi there, Navigate! I'm a trans woman who lives in downtown Toronto...and I'm considering a visit.

I haven't been to a hairstylist since 2003. One, 'cause the trans factor naturally brings some shyness in: it's hard to know whether a place will be friendly. But also because two, let's be honest - hairstylists can sometimes be very intimidating & even bossy, y'know? It doesn't help if you already feel nervous & are having some difficulty articulating what you want. I just don't want to be pressured into a particular cut if I don't want it, or a colouring if I don't want that. I've seen it happen: stylist suggests something as a must, customer declines, & stylist proceeds to put out an unpleasantly passive-agressive attitude for the rest of the visit. Cranky stylist + uncomfortable customer can easily lead to a subpar result, too.

Anyway - I'm really easygoing & friendly, for what that's worth. The reason I'm writing this comment is because I've started a new job where I'll be travelling & have to look reasonably presentable. I'm not as keen as I used to be about having my very-long hair just whipping about loosely. So I'd like to find a salon where I can get a friendly smile & (relatively) simple style, when needed. Maybe a shampoo + condition, blow dry, and then some kind of fancy bun...? Nothing super-fancy, but...pretty. I know, it seems like the sort of thing that I *should* be able to do myself...but I find it next to impossible to do almost anything with my hair. So I'm willing to pay, lol! Even though there's no colouring or cutting involved. [Well, usually there won't be. The first time there might be a tiny bit of trimming. After 9 years I certainly have some split ends.]

Would Navigate be a good place for the kind of simple styling I've suggested? And as a trans woman, can I expect a considerate & welcoming experience at Navigate?

Oh and do you have any picture catalogs or what have you that the stylist & I can look through to choose from? There's all kinds of buns & braids & things we could do. I don't really have a nailed-down picture in my head yet of what I want.

Thanks for your patience & your response! :)
john replying to a comment from R. / March 25, 2012 at 09:04 pm
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Hi R. Thank you for you very frank and honest post. I am happy to tell you that should you choose to visit navigateSalon, you will be a welcome newcomer and a person for whom our service and philosophy gels with your expectations. I have to admit however that not having your hair cut in some time over 9 years, as you say, has us wondering what, exactly, condition/shape/length even, your hair is in. As regards your other concerns - pictures, buns, braids, etc., I am sure that once we have had an opportunity to have a conversation with you, both you and we will be better able to "nail down" an ideal look. Be well, John
Rachel / April 6, 2012 at 05:41 am
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Just had my first visit to Navigate on 04/04/2012, and it was bliss! ♥ Before going...I felt shy, lacking in confidence, & had *no* idea what to expect. I almost cancelled. SO glad I didn't...I ended up absolutely adoring my time there (and now wish I had a reason to go more often, lol!).

Navigate is a charming place...peaceful & pretty. I mean if you ever go there, even just to see it, you'll see what I mean. Same goes for the staff (genuinely friendly). But it was the stylist I saw who made the experience exceptionally sweet.

I saw the graceful, lovely Aki. ♥ She was so nice & gentle & welcoming...she completely set me at ease. There was no sense of rush: my awareness of the clock vanished. Time took a time-out as she pampered me, chatted with me, taught me some useful tips, and did a superb job. Like it wasn't just a nice experience: I'm really happy with the result as well. Worth every penny.

I walked out of there feeling beautiful & confident (inwardly pitying others who *hadn't* just had their hair done by Aki)...knowing that I'd found the place and person I feel comfortable trusting my hair to from here on.

Thank you so much Navigate and Aki. Looking forward to every future visit! ♥
Vinod / April 11, 2012 at 12:24 am
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New, cleanly cut, layered, conditioned and shiny hair is what you decept.
None of the words above is what happened and what you cannot do.
Damage has been done. I sincerely wish that no other person in Toronto come to you and trap in this situation.
If you really wish to show morals, please return our money.
K.G. / April 27, 2012 at 06:42 am
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Hi Johnnie,
 
I love my hair. LOVE IT!! What a great cut (not to say I don't want it a bit longer, but I have to admit it looked good yesterday even after I went running with a baseball cap on).
 
You're the best!
 
Dana Paz / May 5, 2012 at 09:45 am
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I went to Navigate based on the reviews I read on this site. I saw Johnny and although he is an absolutely lovely person, I cannot write the same accolades about the haircut that I received. Unfortunately I will not be returning as a permanent customer.
Gina / May 8, 2012 at 12:00 pm
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I had my appointment yesterday with Aki and I couldn't have asked for more. She was very kind, non-judgmental, patient and listened. I came in thinking my hair was disgusting but she reassured me and was able to come up with a completely different look that I am now proud to show off.

I got a full-head colour as well as blonde highlights, it took about 3 hours and cost 150$. My appointment was set for 2 hours but carried on for 3, even though I was taking up more of Aki's time, she did not rush or start slacking!

I would come again and again! She's the best colorist!
Lydia / May 14, 2012 at 01:10 pm
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I can't wait till my hair grows longer so I can visit your Salon. Ziggy Lorenc raves about John Taccone.
Please, hair, grow fast, grow fast.
johnnie replying to a comment from Lydia / May 15, 2012 at 09:02 pm
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Hi Lydia!! I rave about Ziggy too! I look forward to meeting with you....in the meantime, up the B Complex and make sure to eat Legumes. Srsly, your hair will grow like crazy.

jt
sumi / May 19, 2012 at 01:53 pm
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Hey John,

Remember its me Sumi . My hair has grown and I am thinking of getting it trimmed and get a good stylish hair cut with good colour( remember like the kim kardashian look you had given earlier for which I had fallen in love with) . The colour I am looking for is just to the ends of the hair with some brownish tinge to the ends that matches with my natural black coloured hair from top of the head as I am planning to roll the ends with some soft waves for summer.
Last time in December the dates did not work for an appointment. I have May31st,june 7th and June 14th as the dates which I can make it to downtown from where I live Milton. Please do let me know if any of those days work for hair cut with u and colour with Sarah! The timings that would work for me would be anytime after 5 PM.
Do let me know what works.

Also I wanted to know the price for the hair cut and colour. i have fairly long hair with previous colour that was done in December from the mid to the tip which has faded out now.
Do let me know how much it would cost for the colour and cut that I am looking .

I am really looking forward for my hair cut this time with you at your place as I have grown my hair long to get the best hair cut for the summer and I am positive you guys do a great job ! Please don't disappoint me this time !!

Cheers
Sumi
john replying to a comment from sumi / May 19, 2012 at 08:27 pm
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Hi Sumi. Of course I remember you. Thank you for the lovely note. Please contact the salon, 416 366 6020 or by email to getmoregorgeous@gmail.com We can better answer your questions as well as book time that works best for each us. See you soon, J.
sumi / May 20, 2012 at 08:11 am
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Hi John,

Thanks for your message. Sure will email you for more details. Look forward for the visit.
Happy long weekend
Cheers
Sumi
AJ / May 25, 2012 at 05:42 pm
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How much would a curly perm cost? Im talking about tight curls with lots of volume. I currently have long limp wavy hair and need to change it up. Hope to hear from you soon.
john replying to a comment from AJ / May 27, 2012 at 12:14 pm
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Hi AJ. I have to apologize, however we do not do perms - curly, wavy, and/or straight perms. If there is anything else we can help with, let us know.

getmoregorgeous@gmail.com

j
Rachel / June 2, 2012 at 11:32 pm
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I went to Navigate & saw the lovely Jo on Friday June 1st for the first time...& I will definitely see her again! ♥

It was a rainy afternoon. I came in, took a seat on the big soft couch, & felt at home. Navigate is a welcoming & relaxing place. I was going to attend a concert later that evening, so I wanted a formal-ish updo for the event.

Jo took her time with me (there's never any sense of rush here, & I love that). She did a really thoughtful & wonderful job, understanding & translating my vague thoughts into a 'do which I adored! I'm very impressed with the result...it was exactly what I wanted. The experience also reminded me why I'm not doing my own hair, lol! (The job was far out of my league.)

Jo: it went over great! I received quite a few compliments on my hair, & felt oh so pretty. That feeling, coupled with a really enjoyable salon experience? I just don't know what more a girl can ask for. Thank you hun. ♥ :3

I also feel like with you, being a bit more creative with my hair can be fun instead of scary. In any event, I most definitely look forward to receiving the benefit of your talent & creativity again.

P.S. Dalton was a sweetie too, & welcome company. ♥ :)
Denise / June 8, 2012 at 10:01 pm
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If it wasn't for this blog, I would have never found the genius that is John.
I grew up absolutely hating my red hair & curls. It took me awhile to appreciate the colour but never in a million years did I think I would ever learn to love the curl. I've been hiding them with a straight iron for the past 10 years until today. Good riddance to being brainwashed by Aveda salons, Navigate is my new religion.
On the streetcar ride home I actually noticed a couple of girls checking out my hair. ME, my hair! That never happens.

John, thank you. You're amazing. ♥
john replying to a comment from Denise / June 9, 2012 at 07:13 am
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Denise!? You're so crazysweet!! Thank you for your message, it is, as are you, much appreciated. It was a definite pleasure to cut your hair. I look forward to meeting with you again. As regards those chicks...well, let's just regard them. xx
Lydia / June 9, 2012 at 03:24 pm
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Even before I stepped into the gorgeous salon, I knew I was in for a great Experience/ I was escorted in by Paul He saw me outside as I was turning my head left and right looking for Navigate Space as it was my first time.
Immediately upon sitting down on a velvet sofa I was offered a delicious organic tea,
My hair needed tender loving care, and offer a solution to hair tht was tisting and turning and winding all over the place, John was so meticulous, so caring, and a very good listener.
He truly "got " me and my style.
I walked out on cloud 9. I look refreshed and years younger. (I am a woman of a "certain age")
Thank you to everyone at Navigate Space, Paul, Adam, Aki who I did not meet, but spoke on the phone and above all to John. I am your client till death do us part!

Lydia
john replying to a comment from Lydia / June 10, 2012 at 08:04 am
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Lydia, thank you for your message. I can assure you that you were well received by all of us at navigate. We all dig your positive vibes! We look forward to seeing you again soon. john
brien / June 13, 2012 at 06:16 pm
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Haircuts are no longer a gamble. Been going to Johnnie for ~1-year now and I'll be coming back until he closes the doors.

All of the salon amenities are great but the no-bs truth is you get the best cut in the city that is unique to your features and hair type. Johnnie, hands down, HAS to be one of the premier talents in this field. I'm sure of it.

Finally, as a value shopper, $80 (taxes in) for a men's wash/cut/style isn't 'cheap' but it’s absolutely worth every penny, no question.

Go.
penny holst replying to a comment from john / June 14, 2012 at 02:07 am
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your shop looks wonderful, i,m very proud to tell we are related, if you remember me ,binky,s mom.i live in Port Dover u are always welcome here at 510 st. george street. # 519 583 3528. i,m glad to see u doing so well. love aunt penny
Lydia / June 14, 2012 at 08:05 am
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John, You are righ re:t the 2 day measure... I love my hair, I learned how to "work with it" It's always a bit scary for me ..how will it look after I wash it the first time- will it look the same like when i waltzed out of your salon/?
It looks fantastic. Thank you, It's like with new clothes,,,I have heard of people who sleep in their new clothes so they can "break it in".. now I am extremely comfy with my routine. Thank you, John for a beautiful haircut. I receive many compliments. I look forward to seeing you soon.

Lydia
john replying to a comment from penny holst / June 15, 2012 at 09:30 am
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Thank you, Aunt Penny. xo
sumi / June 15, 2012 at 10:58 am
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Hi Team at Navigate!

Wanted to tell you about such a great job you guys did last evening with my hair. I walked out out of the salon feeling so nice about my hair. It was exactly what I wanted !
John did an excellent job with the hair cut. Good I listened to you in cutting the ends off ( which was pretty much dead hair) though I always like long hair. It is adding so life to my hair . Sarah I must say ,is such a warm n friendly person and knew exactly what I was talking about when I showed her the picture of the colour I wanted. She went far and beyond by staying late and accomodating the appointment. Can' thank you enough for that!Also gave me tips to maintain the colour .
Thanks again Both John and Sarah. You both are an excellent package. The best with hair - John and best with colour - Sarah is a great team combo!
I am so glad that I finally found a one stop salon for my hair needs :)
Have an excellent weekend
Sumi
Jo replying to a comment from Rachel / June 20, 2012 at 12:24 pm
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Rachel, it was a pleasure. I'm so glad to hear how well it went over, and more importantly that you felt pretty. Thank you for the kind words! See you soon.
Jo
Marlyn / July 2, 2012 at 01:04 am
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Alright, John- these reviews have snagged my attention (in a great way!)
I'm planning on donating 10 inches of my hair Pantene Beautiful Lengths. Your salon sounds like a great place to offer me a brand new short style.
Two questions:
1) How early should I book an appointment? I'd like to get it cut at the end of the month, but as a salon-hunting noob, I don't know if calling now would be too early or too late XD
2) Any tips in regards to hair washing I should do the day of the appointment? Wash it at home before "the big cut" or have it done at the salon?

Sorry for the questions; I'm actually coming from up north (Vaughan), so I don't know if an in-person consultation is the more feasible idea.
john replying to a comment from Marlyn / July 3, 2012 at 06:09 pm
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Hi Marlyn. Never too early to book!! Give us a call, 416 366 6020 and we will answer your questions, and hopefully, find an time that works with your schedule. Be well, john
Jessica / August 10, 2012 at 03:18 pm
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Two weeks ago, i went to the Navigate space and i was amazed. First , thank you to blog to, in helping me discover that great place.
in the beginning i thought it was expensive, and then i said to myself let's give a shot. When i was there i got such a warm welcome, i felt so well there, such a cool and cozy ambiance.

Then , came Jo, my savior. To be honest i was pretty anxious, because it was my hair, that im so proud of. but Jo did such an amazing job, that immediately after my cut, i took a picture and sent it to back home which is far away with the notation best hair salon ever.......

thank you so much navigate space
Jo replying to a comment from Jessica / August 12, 2012 at 12:42 pm
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Jessica,

Thank you so much for your kind words. It was a pleasure meeting you. I truly enjoyed our conversation. I look forward to seeing you again.

Jo
Anne / August 13, 2012 at 10:36 am
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I just went to navigate hair salon for the first time and had my hair cut by John. The salon is very relaxing and John impressed me first with his listening skills and then with the best hair cut I have had in probably 12 years. I have fine hair and it was over layered and he began by trying to correct it but it will take a few cuts. He did such an excellent job -patiently listening while then offering me suggestions and guidance. Everything he said made sense. I now know which styles and color suite my face and hair type how to style it and which products work best. It turns out I had been doing some things that were not actually good for my hair type. Being from New York, I have tried in vain for years to get a technical bob and could not get it, but John has exceptional skills and he takes the time to give you a precision cut. Thank-you John I am very happy with my cut.
Anne / August 13, 2012 at 11:17 am
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Just wanted to add to my previous post. In my case, John actually recommended that I not use any styling product other than to finish with a dry volume spray that was quite amazing.
Thanks
Anne / August 29, 2012 at 10:54 am
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Jo Thanks for the great hair color the other day!! I had forgotten how conditioning and natural goldwell hair color is. Previously I was using aveda and my hair was getting more and more damaged and less shiny. Between John's cuts and your color, I feel like I am getting the hair of my youth back- thicker, shinier, healthier and more natural looking. Thanks for the excellent color and customer service.
brien / August 31, 2012 at 09:18 pm
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....and another great hair cut.

the best.
john / September 14, 2012 at 10:00 am
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New Website is LIVE! navigateSalon.ca We're looking forward to your visits.
Marcia / September 16, 2012 at 10:00 am
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The only time I get comments on my hair is after a cut with John so although $150 is pricey (I’m a broke student) it’s totally worth it...thanks John!
john / September 18, 2012 at 04:55 pm
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Thank you Marcia. You know, I've said this before though it bears repeating. A haircut, as it happens, is fueled by several things, one of these things being nothing less than a bright, flexible, inspiring client. Oh, and in your case, That Hair!! See you soon...jt
Jada / October 14, 2012 at 10:32 pm
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Hey there Internet world,
I am looking for a new salon and I am looking for most importantly a new stylist:)
Can anyone recommend me someone?? I have medium long hair and want something funky! I have a hard time finding someone who can veer off their comfort level of simple and safe.
I want a very Joan Jett inspired heavy layered trendy cut, yet maintaining my length(always important to a long haired girl).
Plus I shaved a undercut on myself a few month ago.
Anyways hope I have a fit at your salon!!!

J
john / October 16, 2012 at 05:15 pm
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Hi Jada. We are totally into Funky (and Sexy and Gorgeous and Cool...)! Give us a call,visit our website - www.navigateSalon.ca.
sumi / October 20, 2012 at 04:12 pm
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Hey John!! How have u been? Just sent email over to salon now to get my next hair appointment l..look forward for a reply as i am excited abt my next best hair day at ur salon with the experts YOU AND SARAH!
Thanks
Sumi
johnnie replying to a comment from sumi / October 30, 2012 at 08:55 pm
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Hi Sumi, thank you for the continued and very positive support. I look forward to seeing you soon.
joan / October 31, 2012 at 10:59 pm
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I'm SO glad that Harmonie is in Toronto now! I used to only get to see her when I visited my son in Montreal, so getting my hair done right was a luxury. I've never had anyone work with my curly hair so well!! Feeling great after my last appointment. x
Harmonie replying to a comment from joan / November 2, 2012 at 01:21 pm
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Hi Joan. thanks so much, that's very sweet of you! I really enjoy doing your hair and I'll be here for you whenever you need me.

Hope to see you soon and take care, Harmonie
Dan / November 3, 2012 at 02:32 pm
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I have been going to/ and getting the same hair cut from the same salon since I was like 5, I am 25 now and noticed thinning hair. I also have a very thick beard that grows very fast. I need to get a style that works with my thin hair and a beard style that works with my face. I need a total hair makeover. My thin curly, greasy hair and thick beard makes me look like a bum.

Can you guys help?? I will pay anything!
john replying to a comment from Dan / November 7, 2012 at 06:40 pm
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Dan. 20 years, same place, same hair cut, huh? It's def time for an update. If you are as serious as I imagine you should be (20 years, same, thin, curly...it's dire), give us a call and book some time with Jo, Anthony or Harmonie.
Liz / November 22, 2012 at 11:48 am
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Hi Harmonie & Jo - Just a quick note of thanks for the great cut (Jo) you gave my daughter and the great cut and colour (Harmonie) for me. We look amazing and we'll definitely be back! Thank-you!
Jo replying to a comment from Liz / November 22, 2012 at 07:40 pm
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Liz,

Thanks for the kind words! It was nice to meet you and your family. Harmonie and I both thought it was a pleasure having you in the salon. Look forward to seeing you again.

Jo
Sarah / November 24, 2012 at 02:07 am
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Worst haircut ever. 9 months later and I am still paying for that mistake. Sorry folks, not all that glitters is gold with this place. Dont let all these reviews fool you.
john / December 23, 2012 at 09:21 am
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Thank you to all of our Gorgeous clients, an amazing team of Extraordinary Stylists, and by far the most Gracious readers, comment leavers E.V.E.R! Happy Holidays and a Superb New Year To All. xoxnavigate
Jess / February 10, 2013 at 10:01 pm
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Having had a traumatizing experience at another local salon, I was in a complete hair rut and feeling extremely vulnerable and at a loss of where to go next. I read every single one of the posts on this site and I thank BlogTo very much for this as it really is what brought me to Navigate, and more importantly, John Taccone.

I can imagine that I have been one of his “neediest” customers the last couple months but he has treated me like a complete VIP, allowing time in his schedule for almost weekly consultations and emailing me to check in. He is much more than just an amazing haircut, he is a hair whisperer. He can tell you what suits you, cut and colour, just by looking at you. I am so happy to have found someone I not only trust but look forward visiting to get my hair cut.

Harmonie, who has patiently worked with my colour is amazing, detail oriented and delivers every.single.time.

If you’re in a hair rut, have had a hair disaster or really are just looking for a new hair stylist to call yours, do not look any further. Everyone who works at Navigate is amazing. Jo, Sarah, Harmonie, Anthony and John. Thank you. Thank you and Thank you more for helping me get out of the woods.
john replying to a comment from Jess / February 12, 2013 at 09:16 am
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@JESS. Wowza. Thank you, Miss. You can be assured that you are as highly regarded by the entire team as you regard us. I, we, look forward to seeing you again soon. jt
bri / March 12, 2013 at 05:05 pm
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Another great cut. 2+ yrs. Go!
Victoria / April 9, 2013 at 04:01 pm
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Just wondering if the price for a cut includes a wash and dry or if that's extra? Thanks!
johnnie replying to a comment from Victoria / April 14, 2013 at 12:19 pm
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Hi Victoria. Yes, all haircuts shampoo, moisturizing treatment and blow dry. Please call of you have any further questions. J
jennifer / June 8, 2013 at 07:27 pm
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do you guys still offer 10% off if we mention this blog
johnnie replying to a comment from jennifer / June 12, 2013 at 09:35 am
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Hi Jennifer, thank you for your interest. We are no longer offering the 10% off - it was quite awhile ago, however this month, June, we have a First Visits Promotion. Give a call, 416 366 6020, and hopefully we are able to GetYourGorgeous On!
jennifer / June 12, 2013 at 10:04 am
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perfect!! I already have my first apt set up with Sarah for June 29!! driving 2 hrs just to come see you guys as you come highly recommended even down here London way!!
johnnie replying to a comment from jennifer / June 13, 2013 at 12:22 pm
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Amazing!
Johnnie / August 17, 2013 at 10:51 am
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Happy August, Gorgeous People! Call, email, text...whatever suits you and mention Happy August for 10%Off HairCuts with Erin. Oh, and don't walk, run!
Lynn / September 15, 2013 at 12:49 am
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Overpriced for the service provided and nothing special compared to every other salon around. They take twice as long to provide the same services and the results are not what this blog hypes it up to be. I went from loving my hair to ending up with a cut I would expect to get from a low grade salon. My hair went from full of body before the visit, to looking extremely thin after - even my friends have commented on this.

I would not recommend this salon to anyone and suggest taking your money and business elsewhere.
sumi / September 16, 2013 at 03:49 pm
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John, I am thinking of getting an hair cut soon. Do post any disocunts that your offer over here on this blog in the near future so that I can come then. Look forward for it soon!
sumi / September 17, 2013 at 01:56 pm
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John, which month do you offer discounts ? please let me know. Thanks a lot!
johnnie replying to a comment from Lynn / September 17, 2013 at 08:01 pm
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Hi Lynn.

I am sorry that you did not feel as though your money and time were well spent. It is true that we do indeed spend more than what it is considered an average time with clients - particularly with new clients. I also admit that there are, on occasion, times when services take longer than ever we anticipate.

If you feel that we might be able to help with your hair ie., recut it, or perhaps even a tutorial to help you acquaint yourself with the new shape; advise on products... please feel free to contact us.



j
johnnie replying to a comment from sumi / September 17, 2013 at 08:02 pm
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Hi Sumi, Nice to hear from you again. Please check Facebook, our website or call/email the salon for any details or information.

Looking forward to seeing you. j
Brien / November 11, 2013 at 10:40 am
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2+ years and another great cut/experience at Navigate.
Amanda / December 17, 2013 at 01:38 pm
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Joanna really takes the time to get to know what is it that you want before working her magic. I've had two haircuts with her and am extremely happy with my new look both times! Thanks Jo and Navigate!
Jo replying to a comment from Amanda / December 19, 2013 at 06:07 pm
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Amanda,
Thanks so much for the kind words! Its been a pleasure working with you and your hair. Hope to see you in the new year!
Jo
SUMI / January 29, 2014 at 02:02 pm
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Every time I go to Navigate and walk out I feel awsome as I get the best hair cut and colour ever...travel miles to get there everytime and its worth it...I am very picky about my hair and Sara and John understand it well and give their best !!

Just cant wait to get it again this week before my big trip in Feb overseas..so excited !!! Cu John and Sara..u guys rock!!
john replying to a comment from SUMI / February 3, 2014 at 03:40 pm
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Thank you, Sumi! I hope that you are enjoying the "short" hair...jt
sumi / April 30, 2014 at 10:21 am
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John I am soo loving the hair cut ...as its growing its still in shape. Will schedule one in Summer again..cu soon!
Aytak / June 10, 2014 at 10:04 pm
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I got an haircut from Joy today...And I LOVE it. It is amazing. Thank you Joy. It was my first time in my life that I cut my hair short. I always had long hair. I love how it turned out. Joy, you are truly an artist. Thank you.
Joy replying to a comment from Aytak / June 26, 2014 at 05:22 am
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Hi Aytak,

I am so happy to hear that you loved the cut! It was very brave of you and you looked AMAZING!!

Thank you for being so inspirational! :)

See you soon!!

johnnie replying to a comment from Joy / June 26, 2014 at 08:20 am
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This is Excellent, Joy! And Aytak, Thank You! Your message here at BlogTo is very much appreciated. I hope that Joy and navigateSalon will be on your list of must-do's for a long time to come. It Only Get(s)MoreGorgeous. jt
Niki / June 26, 2014 at 03:33 pm
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After a few attempts of getting my hair "professionally" done, and sad results I took a break from the salon. However, my hair needed major maintenance after months on neglect. I am in love with my new colour and the cut is absolutely brilliant. I had Jo, who has a great eye for detail and not a single hair was out of place. The environment is welcoming, they offered me tea and water while I was there. Not to mention the scalp massage's have me left wishing I could get ready here every morning! Worth every penny.
johnnie replying to a comment from Niki / July 20, 2014 at 09:57 am
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Niki, Thank you! I am happy that you had a great experience at navigate with Jo. She is somethin' special...We are all looking forward to your next visit. Be well.

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