Hot Chocolate, With a Side of Cockroach?

Does Destiny Tea & Cafe have a cockroach problem? According to Ryerson student Joram Muzones it does. Apparently, Muzones and some friends were at the popular Markham hangout on Sunday when some chunks surfaced in her hot chocolate. According to Muzones:

So I get the hot chocolate, no problems there drink looks good, took a few sips, maybe a good one inch worth off the drink and I decided to put some sugar into the drink and I started stirring. As I stirred the drink I saw something in it and I thought it was chocolate chunks. When the thing finally surfaced what I saw was 2 BIG cockroaches, and a couple of legs floating around. *gags*

Needless to say, Muzones didn't finish the drink. But apparently her problems didn't end there. What now has her equally upset is the response from staff (or lack thereof) in dealing with the issue. Her friend Jason explains the whole situation and has posted more photos in a forum thread here. Meanwhile, Muzones has created a Facebook Group which at the time of this post has more than 800 members.

According to DineSafe, Destiny Tea & Cafe has a clean record. Anyone else ever have any problem there?