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Rob Ford on the Core Services Review

Posted by Derek Flack / July 28, 2011

Rob Ford Metting Core ServicesFor those who would have liked to attend today's executive committee meeting regarding the KPMG-suggested cuts to Toronto services, but weren't unable to get off work, the mayor's press secretary has distributed Rob Ford's opening comments from this morning.

The document has all the hallmarks of Ford's mayoralty — we need to trim expenses, respect taxpayers, and stop passing the buck — but it also backs off the idea that the KPMG reports in question are all about efficiencies. They're not. As Ford (or his press secretary puts it), the point of this part of Core Services Review is to determine which services are "must haves" and which are "nice to have."

One wonders why the mayor didn't frame the reports in this manner during his recent interview on CP24, but at least the description of the function the reports are meant to serve is being offered more accurately now. As for the role that today's meeting has — that is, the listening to taxpayers part — it remains to be seen to what degree that will factor into the decisions made regarding services.

Here's the full text.

Good Morning and welcome to the meeting to consider the Core Service Review of Programs that fall under the mandate of the Executive Committee.

Before we get started this morning, I'd like to thank my Standing Committee chairs who have already chaired seven meetings as part of this process - and all the Councillors on those committees who have already spent a good amount of time working through this process.

I'd like thank City staff for their hard work launching this process - and the hard work that has yet to come.

But, mostly, I'd like to thank the thousands of taxpayers who have sent emails to my office or participated in this process up to this point. This process is one of the biggest community consultations in Toronto history.

And, I'd also like to thank the hundreds of residents who are here this morning to be part of this process. We are here to listen to you.

This meeting is one part of a long process that involves many steps. This process is necessary for one simple reason.

For years, our city has spent more money than it brings in. Instead of fixing the problem, we've kept passing the buck to "next year." Well, next year has arrived. It's time we fixed the problem.

What we're doing with this core service review is the same thing every family in every household across the city does every day.

But it's something this city has never done - in fact, I don't know of any city in Canada that's ever done what we're doing.

Every year, we've added expense after expense to our budget. We've added some "must have" spending and a lot of "nice to have" spending. Now, we spend more than we can afford.

Public libraries. Child care. Seniors. Affordable Housing. Safe roads. Clean water. Clean air. Sewers that don't flood basements. Beaches safe for swimming. Parks ready to play in. Garbage collection. Ambulances. Fire services. Policing. Community Centres. Recreation programs. Public Health... the list goes on and on.

These are all important things. Are libraries more important than Child Care? Is policing more important than safe roads? You tell me.

That's why we're here today. To listen... so we can begin to set priorities.

If we are going to reduce spending... and ladies and gentlemen, we must reduce our spending... it only makes sense to take the time to figure out which things are "must haves" and which things are "nice to haves."

Because, it makes sense to look at "nice to haves" first.

That's what this process is about.

As a first step, we asked KPMG to look at the city's spending and report back on which spending items are "must haves" - things that are required by law or essential to the operation of the city. And, we asked them to report which spending items were "nice to haves."

They've completed that work and today's meeting is the last of a series of meetings where they report their findings.

I want to stress something that has been lost in the media coverage over the past two weeks. This is the beginning of the process. Not the end.

As of today, not a penny of spending has been changed in any budget.

All that has happened is that spending has been listed and put into categories for discussion.

We've started a great public debate about what is "must have" and what is "nice to have" - and that's exactly the point.

Today, we will hear what you have to say about what's important to you.

That information will go forward, with the KPMG report and a report from the City Manager, to the September special Executive meeting where we will begin to identify our priorities.

Those priorities - combined with a review of how to improve efficiency - plus a user fee review - will then go to council for decision as part of the 2012 budget process which will finish in January.

Photo by Noah Markus in the blogTO Flickr pool

Discussion

43 Comments

Clay Jones / July 28, 2011 at 12:14 pm
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Streaming via Rogers: http://www.rogerstv.com/page.aspx?sid=1030&;rid=16&lid=237&lve=25839
gadfly / July 28, 2011 at 12:27 pm
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So far, so good.
Let's just hope that the representation at City Hall is a fair cross-section of the stakeholders of this city, and not just the usual suspects who have taken a sick day or who happen to have 6 weeks holidays every year or whose puppet masters have sent them to the meeting.
If we end up with the same folks who showed up at Miller's laughable 'round table' discussions, then we are just in for the same ol' same ol'.
the lemur replying to a comment from gadfly / July 28, 2011 at 12:37 pm
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If you want a fair cross-section then it's up to those other-than-usual-suspects stakeholders to show up for more than just elections.
Cyril / July 28, 2011 at 01:01 pm
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Everyone should have 6 weeks holiday every year. The North American obsession with work work work is absurd.
Nick replying to a comment from gadfly / July 28, 2011 at 01:03 pm
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That's a nice reiternation of Mammoliti's and Doug Ford's take on the presenters, Gadfly! Basically they're all parasites who don't have a say in the democratic process. Pffft.
Craig replying to a comment from gadfly / July 28, 2011 at 01:09 pm
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Gadfly, it's not the "union's" fault you can't negotiate a better compensation package. Want more holidays? talk to your boss, don't like that others have 6 weeks, well, that's your problem.
Kieren replying to a comment from gadfly / July 28, 2011 at 01:10 pm
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Six weeks? Jesus. It's only a day long.

bob / July 28, 2011 at 01:31 pm
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If Ford wants $750 million, why is it such a big deal not to raise taxes, temporarily? It would only cost approximately $12.50 per month for two years, or around $6 for four years. As far as I know, for most people that's not such a big deal.

Especially considering all the services city hall offers, including libraries.
bob replying to a comment from gadfly / July 28, 2011 at 01:34 pm
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Gadfly, I shudder at the thought of your 'ideal' government. To most other people, it would be called dystopia.
Jacob replying to a comment from bob / July 28, 2011 at 01:35 pm
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$12.50/month? That's not gonna fly.

Apparently even $5/month was too much, for the privilege to drive a car in this city of overcrowded streets.
john / July 28, 2011 at 01:39 pm
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I will never for the life of me understand how you can't classify cutting a $60 vehicle registration fee as a "nice to have", and include that in this balancing process.

The Fords have adopted the old "starve the beast" strategy, by cutting revenues and forcing service cuts to balance the budget, rather than consider the possibility of increasing revenues to do the same.

The deck is stacked already, and Ford is going to win this round... and we're all going to suffer as a result.
matt / July 28, 2011 at 01:39 pm
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these "discussions" will probably go just like the rest have. people say their pieces, talk about how this and that shouldn't be done and when everyone is done saying "save this" and "don't cut" that, ford and his goons will cut everything they talk about cutting. listening to citizens? sure they listen. they just don't give a s%*t and will do whatever they want and ford will continue to say he does listen to citizens, and they elected him to do what he is doing, so therefore, he is listening by doing whatever he wants.
just / July 28, 2011 at 01:44 pm
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Ford says he recently received a threat and Police were called. He provided no details, "I don't take it that seriously"
by dmrider via twitter edited by Toronto Star 1:41 PM

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only one threat i am surprised!
gadfly replying to a comment from bob / July 28, 2011 at 01:46 pm
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there hasn't been a decent government I liked since the 1930's & 1940's.
paul / July 28, 2011 at 01:49 pm
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Hamilton is looking better and better everyday. Vibrant arts scene, libraries, parks, farmers markets, affordable housing, decent transit, and walkable neighbourhoods. Like a mini Toronto, except with a lot more pride and vision.
paul replying to a comment from gadfly / July 28, 2011 at 01:51 pm
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Third Reich?
ohoh / July 28, 2011 at 01:57 pm
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CP24 is reporting that a man, 56-year-old Anthony Vella, was arrested for threatening Mayor Ford.
matt replying to a comment from Cyril / July 28, 2011 at 02:03 pm
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its called a work ethic, this generation is far too lazy. the job still needs to get done if you are sick. suck it up and work. businesses need to make money in order to pay staff, not everything can go to the worker. our fathers and grandfathers would be appalled at the decline of responsibility and work ethic that has occurred in the last generation. 6 WEEKS vacation. that's ridiculous. why not just make everything free and take what you need but need what you take. everyone can have sick days, personal days, mental health days, long weekends, yadda, yadda, yadda.
kevin / July 28, 2011 at 02:03 pm
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WISCONSINIZE THE UNIONS
Badpie replying to a comment from paul / July 28, 2011 at 02:04 pm
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Hamilton is actialy quite pleasant.. not amazing, but..
Kieren replying to a comment from matt / July 28, 2011 at 02:11 pm
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Have you ever considered that you don't have any vacation time because you're incredibly inefficient at your job? Maybe you should get some more training and improve yourself.

Our mothers and grandmothers are appalled by the decline in people's ability to do things without taking forever and then proceed to complain about how hard they work and how long they take to do things.

Have you ever considered that those who have vacation are just better at what they do than you are at what you do?

By the way, back in THEIR day hours were shorter and everything was closed on Sunday. Work ethic my ass.

kn / July 28, 2011 at 02:13 pm
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craig, i would love to live in your simple world. unions + government does not equal union + private employer. private employers seem to worry a bit more about their financial survival and fiscal responsibility.
matt replying to a comment from Kieren / July 28, 2011 at 02:18 pm
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or maybe its because of the industry i work in. i've worked damn near 18 years worth of 9-5, mon-fri, 2 weeks vacation years in the 10 i've been in my field, and i'm damn proud of it. i can't stand people who drag their asses all day, counting down to the next "coffee break" {what the F is that?} and at the slightest sniffle, are at the doctors and off sick for days at a time. i know someone who will call in sick to their desk job when they don't have a good nights sleep. talk about a crock of you know what. a also come from a farming family, whos work day was sun rise to sun set, so no, not everyone had shorter work days back in the day. let me guess keiren, you are pro union and in one too aren't you?
The Wizard / July 28, 2011 at 02:19 pm
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ROBDOUG, it's not a zero-sum game. It's not about whether libraries are more important than Child Care or policing is more important than safe roads. All of these are important to everyone that lives in Toronto. You can NOT get rid of one for the sake of another. How about you start implementing downtown entry tolls for people that live outside Toronto, yet work here daily and use our infrastructure, to only go home to their other area codes? I don't recall seeing that on the KPMG list, but chances are, most of them live outside the 416.
Clay Jones replying to a comment from matt / July 28, 2011 at 02:24 pm
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That's an incredible leap to think that anyone that has 6 weeks vacation is somehow lazy. Hhow many people have that much, other than teachers, because there's no school in the summer? (lemme guess, your ancestors schooled 365 days a year right?) Increased vacation generally comes with increased experience/seniority at a specific job. All of the bosses I have had have had more vacation time than staff. Often disappearing for the entire summer. I am sure they got to that position by having zero work ethic.
the lemur replying to a comment from gadfly / July 28, 2011 at 02:28 pm
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You're not old enough to have lived through any of those.
Nick replying to a comment from matt / July 28, 2011 at 02:35 pm
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@matt, manufacturers in Germany are highly unionized, and yet receive excellent benefits, such as 6 weeks vacation. Germany is the world's second largest exporter (with a population of just 80 million), the largest if you consider just high quality products. Your argument holds no water. There are many unionized workers who are very efficient at their jobs, and many non-unionized workers who count down until the next coffee break.
Matthew Fabb / July 28, 2011 at 02:57 pm
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I would think that $410,000 to remove bike lanes on 3 Toronto streets, are more likely to fall into the "nice to have" (well at least to those who support their removal) compared to say closing libraries or many other services.
Craig replying to a comment from kn / July 28, 2011 at 03:07 pm
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I negotiated more holidays and I work in a private sector office. Some employers will sacrifice a little profit for happy, loyal employees.
j-rock / July 28, 2011 at 03:17 pm
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I don't think that anyone is seriously opposed to a city government that is more efficient and accountable. Of course there are things that need to be cut back on. The problem that I, and a lot of other taxpayers have, is that Ford has already made some very questionable and expensive decisions which show that he's more interested in using the budget crisis to advance an ideological vision of "the city as a business", and to stick it to David Miller, than actually eliminating the deficit and paying down the debt.

How else can you explain his decisions on bike lanes, Transit City, the Sheppard extension, canceling the vehicle registration tax, last year's property-tax freeze, declaring the TTC an essential service and the BIG raise that he gave to the police?

So much of his rhetoric just rings hollow when you look at his actual "accomplishments" to-date. Some people in Toronto, I would imagine most in fact, are willing to share the pain, but it needs to be distributed fairly. And for the life of me, I don't understand this pathalogical aversion to paying taxes - especially from his base, the so-called "Ford Nation". I own a car, and had no problem paying the $60. The city needed it more than I do. And property taxes could have gone up 1-2% last year. The freeze just means that any subsequent increase will now invariably be much larger since he burned up the surplus that was left to him.

I just don't understand his rationale.
Kevo replying to a comment from gadfly / July 28, 2011 at 04:05 pm
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@gadly - You'd like Somalia - their government controls a couple of blocks of the capital city while the judicial courts and defense is done for free by al-Shabab and tribal groups. Now that's the dream of every small government person. :) Governments of the 1930s and 40s? Every government was heavily spending in both decades, whether it was the New Deal in the US or the incredibly massive amounts of money spent in 6 years for the war.

Also, complaints about "high" taxes, vacation, and unionization destroying cities/countries is entirely silly and its proven that it can work every day by Germany, a country whose economy is incredibly robust and is importing workers due to the low unemployment rate. They pay a VAT (HST) of 19%, have artificially and naturally high energy prices (they also have a green energy feed-in tariff), and at least 25% of the entire workforce is unionized. Too much of a hands off approach to governance is just as damaging as too much involvement, which is why I find the left-right arguments silly.
gadfly / July 28, 2011 at 10:08 pm
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Well, I see at least some of the usual suspects were here, rather than spewing hot air down at City Hall!
Thanks for the kind words, folks. I never mentioned unions. I never mentioned the Third Reich. Seems like certain assumptions are being made. There are two countries that I can think of that have mandatory voting, and both are very progressive: Brazil and Australia.
Shoot the messenger all you want, but even with the hyperbole and mud slinging at the last city election, we could barely muster 50% turn out. The majority have tuned out.
All I am saying is that the debate would certainly be more interesting, if not productive, if a healthy cross-section of the city were represented. In the past, it has been very one-sided. That is not the 'fault' of the left or the right, only that of an electorate that feels disenfranchised. It seems that the vocal 3% on polar opposite sides of the debate shout at each other, creating a cacophony that sounds like noise to everyone else.
This city is increasingly polarized. Would it not be nice to hear from the middle majority for a change?
Or do you enjoy listening to yourselves whine and gnash?
James / July 28, 2011 at 11:15 pm
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To improve customer service and increase productiivity the city needs to make it easier to dismiss people. There aare hundreds of qualified people who would gladly perform the positions of all employees, even at a lower rate. The problem is it's very difficult to dismiss (fire) employees. Therefore, you try to fire someone and the union brings them back and because their behaviour then basically becomes condone in their mind, they become lazy. Then you need to hire another employee so they become a "crew" and basically complete the same tasks as one person at a slower rate. The result is very poor productivity and workers with "entitled" and risk taking personalities. The city does not need to layoff workers, they need to make it easier in the next union talks, to have "reason" to dismiss workers. Once you can dismiss all the useless workers, you will have a lot less people to pay. The city simply needs to do productivity, attendance, etc reviews to ensure all employees are complying and productive, and completing their job. Many people who are capable would work hard. Theres nothing wrong will paying people well for working hard and staying committed to their city. IT IS SIMPLY TOO HARD TO "FIRE" PEOPLE PERMANENTLY, THAT IS THE PROBLEM.
the lemur replying to a comment from gadfly / July 29, 2011 at 12:02 am
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You've said before that the 94% or 97% or whatever it is of people who don't make themselves heard in online forums and who aren't heard from at city discussions like these fundamentally don't care or are at least indifferent to the issues.

If they're disenfranchised or feel they're not being heard or they're ambivalent, then it's up to them to do something about it instead of somehow blaming it on the minority who <i>appear</i> to be monopolizing/polarizing the discussion by default and thereby constituting, in that phrase you never tire of using, 'the usual suspects'.

So far it appears that although there may be as many people in favour of cuts over increases in taxes or user fees as against, they haven't bothered to show up to the executive council meeting, even if only to express support for the mayor and certain councillors. Certainly the ambivalent/indifferent majority isn't showing up, which is just as well since their deputations wouldn't amount to much.

Yes, Brazil and Australia have mandatory voting and are both progressive in some ways ... some of the time, and not so much in some areas. I doubt there's a casual connection to mandatory voting. Judging by comments to articles printed on their news sites (O Dia, Folha de S. Paulo, Diário do Grande ABC, Sydney Morning Herald, The Age, the Daily Telegraph, etc.), there isn't much difference between their 'vocal 3% vs middle majority' dichotomy and ours and there are some not especially progressive views on display as well.

So which governments of the 1930s and 1940s were you in fact thinking of?
the lemur replying to a comment from gadfly / July 29, 2011 at 12:33 am
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Another thing to bear in mind is that the 'middle majority' that would provide a cross-section of the city may not necessarily feel disenfranchised and may actually be vocal and hold strong opinions, but just does not feel drawn to city meetings like these, or to online discussions.
jason replying to a comment from gadfly / July 29, 2011 at 01:23 am
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This is it.

All I hear from are idiots on the far right who scream "cut everything", and idiots on the far left who shout "don't cut anything".

dialogue of the deaf.
Bob replying to a comment from gadfly / July 29, 2011 at 06:43 am
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Brazil? HAH!

And the only forward-thinking parts of Australia are Melbourne (who regret making the mistake of privitizing transit) and Sydney, who hasn't seen anything new for years. The city has been still for many years.
Fantomex / July 29, 2011 at 07:55 am
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Chalk it up to Gadfly to talk more shit about subjects he knows NOTHING about.
gadfly replying to a comment from Bob / July 29, 2011 at 08:20 am
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Do enlighten us with your wisdom, Bob. Don't just snort at Brazil as though you know something. Have you ever been there? I spend about a month every 2nd year there, visiting various parts of the country. Even in the 4 visits I have made, the changes are palpable. The price of housing in many cities is skyrocketing. The government is spending on infrastructure like crazy. The Metro in Sao Paulo is even better than New York's.
They just legalized gay marriage a couple months back. Not bad for a Catholic country. After decades of dictatorial rule, the country is finally enjoying its second decade of calming prices, stable stock markets and an appreciating currency. There voter participation, forced or not, is much higher than Canada's. They have voted in social moderates with a hint of fiscal conservatism. Fairly decent recipe for such a large, volatile country.
By any measure, Australia is one of the most livable countries in the world. Their voter turnout is 95% for federal elections. Imagine that!
Fantomex - 'ignore the troll' comes to mind.
Fantomex / July 29, 2011 at 09:54 am
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<b>Fantomex - 'ignore the troll' comes to mind.</b>

I could say the same about you sometimes, Gadfly.
the lemur replying to a comment from gadfly / July 29, 2011 at 10:29 am
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You have to look beneath the surface of the Brazilian economy: it's still based on commodities (not a bad thing) and manufacturing, which is also fine, but you can only get so far as just another exporter of widgets dependent on the rest of the global economy.

They're trying to establish themselves as an innovator in the tech sector, but they're massively hampered by the fact that 80%+ of science graduates who could be powering corporate research end up being absorbed by inefficient government programs, thanks to a bureaucracy that is still huge.

I work with financial information from Brazil and the amount of reshuffling and restating and special arrangements is staggering. It's only a matter of time before Bacen has to tinker with the currency again and then corporate bookkeepers get to make up new rules to fudge the facts.
A Scientist / August 4, 2011 at 01:25 am
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It's been proven that men who get into debates on news sites' comment boards have less sex and more parents-for-roommates than all other types of men.
cherdell / February 13, 2012 at 10:17 pm
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you definitely love chanel purse to take huge discount

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