The Fight to Save a Local Post Office

Filed in City
October 27, 2009

Toronto Post OfficeA recent decision by Canada Post Corporation to ring the death knell for the Junction's postal outlet was met with a rallying cry apparently heard as far as Ottawa.

I learned about the threat on Oct. 10th while out walking my dog, when I bumped into local BIA executive director Anna-Louise Richardson. Wielding a clipboard and petition, she was clearly on a mission as she explained Canada Post wanted to close the neighbourhood postal outlet in the Grand Bargain convenience store at 2938 Dundas Street West.

On Oct. 7th, the store's owner, Man Gi Ju had been served notice that outlet he ran at the back of his store would be closed at the end of the month. Canada Post was revamping its image, the crown corporation's local representative told him, and changes to counters and layout meant his store no longer fit the bill. The location had housed a post office for 17 years. Residents would instead now travel up to Shoppers Drug Mart at Keele and St. Clair for postal services.

It seems Canada Post may have underestimated those residents, and Ju.

My not so-latent hippie tendencies kicked in immediately when Richardson asked me to sign the petition she was brandishing. So did my instinct to protect a symbol of community and an essential service in my neighbourhood. Apparently I was far from the only one.

Ju plastered his front window with neon signs and set up a petition table in front of his store, asking for support. Flyers went in mailboxes of nearby homes telling residents where to call to voice their concern, including local MP Gerard Kennedy`s office and Canada Post customer service. Other businesses put up posters and also gathered names for the petition.

My own call to Canada Post had the first person I spoke with encourage me to stand up and be heard, and the second person tell me the closure was a done deal and there was nothing I could do. Maybe not me alone, but...

Within four days, 2,000 people had signed the petition and by Oct. 15, there were 3,000 names on the list. Ju gave the petition to Kennedy, who according to the MP`s constituency office scheduled a meeting with Canada Post later that week. Ju says there were 4,500 signatures on the petition in 10 days.

And so it was that on Oct. 21, Canada Post`s local representative again paid Ju a visit, this time with a new five-year contract for him to sign. Please, no more fighting, he told Ju.

This past weekend new signs went up in Ju's window, thanking everyone for their support. The table in front of the store was there. Now it was laden with baked sweets, a gesture of gratitude to the community from Ju, who came to Canada from Korea in 1995.

"I'm very glad for you," one customer and resident of nearby Quebec Avenue told him with a big smile as together they sorted their way through the mailing of a big yellow padded envelope and several letters on Saturday.

Ju signed the new contract the day after it was delivered. It requires him to put in a new computer system next year and to undergo renovations he will have to pay for himself.

Even though the whole experience has left a bitter taste in his mouth for the way he was treated by Canada Post when he received the closure notice, he is clearly buoyed by the way local residents rallied around the situation.

"I like Canada," he says. "This is my dream country."

Writing and photo by Linda O. Nagy

Matthew Gray on October 27, 2009 at 4:25 PM

Ah, what a happy story. It's good to see elected officials, government, and citizens all working together productively. Even more so, a successful immigration story, I would say!

mr hate on October 27, 2009 at 4:54 PM

this is goddamn awesome

Tim on October 27, 2009 at 4:56 PM

I've had packages delivered before, and that's my mail pickup location (I live near Bloor/Keele).

I've never had an issue with that store, and maybe it's not the spin and span of a Shoppers, but it was fine for my needs.

Torontonian on October 27, 2009 at 5:12 PM

It's a warming story, isn't it? Immigrant who loves this
country finds out just how strongly his neighbours will work to
keep his dream alive despite bureaucratic bungling.

m on October 27, 2009 at 5:23 PM

:) This story makes me smile. Thank you

MP on October 27, 2009 at 5:24 PM , replying to a comment from Tim

Tim, I'm near Keele & Bloor as well and they send me to the IDA at Quebec & Bloor. I wish I could go somewhere a bit less sterile, where maybe the attendant isn't super-mean!

J-Dawg on October 27, 2009 at 5:43 PM

I used this store for many years.

IF IT IS NOT BROKE, DO NOT BREAK IT.

G Smith on October 27, 2009 at 5:44 PM

"St. Claire Avenue"? Would that be St. Clair Avenue [West]?

I know it's just one letter, but that one feels a little bit too much like "Young Street" to me, especially in such a hyper-local story.

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Tim on October 27, 2009 at 5:47 PM , replying to a comment from G Smith

Oops. That was just a typo. It has been fixed.

manistheman on October 27, 2009 at 6:39 PM

man is such nice guy, i signed that list for him, though i live in lambton mills, i do my shopping in the junction.

Bloslow on October 27, 2009 at 8:14 PM

I love that postoffice - they are so helpful. I remember trying to send a package that wouldn't fit into a standard sized box so Ju helped me put one together using tape and some old boxes.

elsie on October 27, 2009 at 10:59 PM

i love that post office, and the store. the people who own it are lovely. so pleased and relieved to know they won't be closing.

Dii on October 28, 2009 at 7:48 AM

Such an awesome story!

cityfolk on October 28, 2009 at 8:18 AM

i had no idea that Canada Post can arbitrarily close it's outlets. at bathurst and st. clair, our neighbourhood post office closed, too, and is now a ups outlet. inconvenient and stupid.

CP on October 28, 2009 at 9:05 AM

A great win for us in the Junction!

MelS on October 28, 2009 at 10:42 AM

A great read and a very positive way to start the day! I'm very happy things have worked out here. This is great example of collective solidarity.

Ginger on October 28, 2009 at 11:49 AM

I'm glad they kept it open!

While I think it's dumb that I have to go there to pick up my packages (I'm at Dundas West & Bloor and there is a post office much closer!) I'm happy that it is staying open so that I don't have to go even farther away to pick up my mail!

It's great that a community can come together to help save a local business like that. Way to go!

j-rock on October 28, 2009 at 11:52 AM , replying to a comment from MP

I also live near Keele and Bloor, and my packages go to both the Junction and the IDA at Quebec and Bloor. There doesn't seem to be any rhyme or reason as to where they end up. And MP, you are completely correct in that the attendant at the IDA can be quite scary.

This is a great story though, and I'm really happy for him.

lee on October 28, 2009 at 8:21 PM

Thanks for sharing this story. I was touched.

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