Baked Goods
Lollicakes
Lollicakes has a collection of personalized cupcakes that evoke a question often posed of creative confections: Can you really eat that?
It's not the cupcakes themselves that take on extraordinary form, but the hand-painted Belgium chocolate lollipops that adorn the chocolate and vanilla cupcakes in store. I spy Dora the Explorer, a pair of ballet slippers, and a gleeful yet somewhat pained-looking bride and groom. They look more like toys than chocolate treats, but then I think back to the countless sleepless nights I've tried to remedy watching Cake Boss, and figure I should probably know better.
Lollicakes was started by Barbara Rotberg after word about her cupcakes began to spread from parent to parent. She opened this shop on Mount Pleasant near Davisville almost five years ago, and has since prepared countless cupcakes for birthday parties, Bar and Bat Mitzvahs, weddings, and hungry customers wandering Mount Pleasant.
But if you're looking for English toffee buttercream, red velvet with cream cheese, or a pumpkin spice cupcake, you've probably come to the wrong place. Lollicakes sticks with the tried and true offers just two flavour options: chocolate and vanilla. But variety lies in the makeup.
While everything at Lollicakes is peanut-free (as well as Kosher certified), you can also put in a special order for egg-free, dairy-free, lactose-free, or gluten-free cupcakes. The vanilla icing can be ordered in any colour (dyed using premium organic food colour), decorated with your choice of over 100 different types of sprinkles, and customized with a chocolate lollipop.
Of course, the on-hand offerings are much more simple; a few combinations of chocolate and vanilla available in regular ($3.00) or mini ($2) cupcakes. I consider indulging in a cupcake decorated with a chocolate take on a familiar childhood friend (+$5.00), but seeing that they were placed next to a basket of something called "Webkinz," which, as I understand, I am way to old to fully appreciate, I figure I'll stick to something a little more basic.
My vanilla cupcake with chocolate icing was baked fresh that day, and I could tell since the cake was fluffy and moist and the icing light and sweet. The chocolate was definitely mild in flavour--something most kids would probably appreciate--though my (grown-up) palate tends to prefer a little more richness to my chocolate. The cake, though, would surely satisfy taste buds of any age. So too, now that I think of it, would a bright blue chocolate Cookie Monster. That's good enough for me.



Discussion
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I asked for a discount due to the error, and they gave me a small one, charging $24 instead of $30 for 12 small two-bite cupcakes. For a company charging this much for a product (specialty item or not), I expect the staff to be organized and professional, or at least pretend to care when they ruin somebody's order. I won't be returning to this bakery.
For the price per cupcake you would expect buttercream, but they don't "do" buttercream (fine!). However, the amount of food colouring in their icing is outrageous and tastes horrible, and when we ordered "festive" cupcakes we received "mint" which is in no way what was ordered.
Additionally when it came close to end of day we received a phone call stating that our order was going to be tossed if we were not there in the next 5 minutes. 5 minutes notice! no option to pick up the next day, or asking if someone was on the way, just calling with a threat! incredible!
The next time we called to try and place an order (and rid ourselves of these coupons) we were informed that they "just do not have enough man power" to fufill my order, so no, we could not get any cupcakes. Lets just mention the fact that I was calling 2.5 days in advance when their website suggests 24 hours for placing an order
Terrible phone manners, awful customer service, substandard product, and overpriced to boot. (even with a coupon!)
i thought it was just me .. but alas ..
the cupcakes look like a clown threw up on them.
they look like the crap cupcakes with shit on top of them, you can buy at Metro.
Trying to make something look flashy (and not very well) doesn't cover up the fact that it has no substance. Someone just trying to cash in on the latest craze for this stuff.
You say you have no idea why everyone is so negative about them when everyone explained precisely why they had a negative experience. What don't you get?
What I don't get is that I have had their cupcakes in the past and they were good! Was that too difficult for you to understand?
The fact that some of the people liked it and some didn't doesn't mean it's a horrible place. It means people have different tastes etc.