12% of new TTC fare gates are always broken

Latest Videos

The TTC is slowly making the switch to the PRESTO fare card system, meaning it'll eventually phase out older forms of payment, such as Metropasses and tokens, likely sometime in 2018. But as it rolls out the new technology, the incoming system continues to experience problems.

The latest issue has to do with the new PRESTO fare gates. According to the Toronto Star, there are 376 new Presto gates at 41 different subway stations; however, at any given time, 12 per cent of them are down.

Anyone know whether #Metrolinx or the #TTC conducted any kind of user requirements/task analysis study for the #Presto gates? Of *any* kind?
â Jerzy Jarmasz (@jjarmasz) January 18, 2017

While the Star notes that this is an improvement since November - when 18 per cent of the gates were down - it still points to problems with the new system.

Along with the gates, there have been issues with the PRESTO Card auto reload machines. Metrolinx has said it's prepared to replace them.

Lead photo by

Derek Flack

Latest Videos

Join the conversation Load comments

Latest in City

Lineups for the ferry from the Toronto Islands are already packed and chaotic

Someone tried to help at scene of Ontario crash and had their car stolen immediately

This race proves whether it's faster to 'ride the loop' on TTC subway or walk

Ontario is home to a second venomous snake species you may not know about

There's a new worst road in Ontario but Toronto's nightmare street is still up there

People are complaining about another feature of Toronto's declining waterfront attraction

Canada Child Benefit increasing soon and you could get nearly $7,800 per kid

A Toronto park is about to be totally transformed and here's what it will look like