worst airline canada

Two Canadian airlines ranked the worst in North America for on-time arrivals

Air Canada and WestJet are the worst in North America when it comes to on-time arrivals, according to a recent report.

Aviation analytics company Cirium released its October on-time performance report and Canada's two biggest airlines placed last.

According to the report, only 72 per cent of Air Canada flights arrived on time, which means 28 per cent of its flights were late last month. The company lands in ninth place out of 10 airlines in North America.

worst airlines canada

WestJet followed closely behind in last place with only 71 per cent of its flights arriving on time, meaning 29 per cent of its flights were late last month.

The report considers late arrivals as flights landing 15 minutes after its scheduled touchdown.

Both Air Canada and WestJet fall short of the average on-time arrival of airlines across North America, which is 80 per cent.

The companies lag way behind Delta Air Lines, which took first place with 90 per cent of its flights arriving on time, followed by United Airlines and Alaska Airlines.

This comes after another summer plagued with flight delays for Canadian travellers.

So much so that the WestJet CEO called out air traffic control over the summer after a 2.5-hour flight delay.

Most recently, Air Canada has been in hot water for how it has been treating customers with disabilities.

One man was left to drag himself off an Air Canada flight due to a lack of wheelchair assistance.

The airline has since apologized to its customers, but one disability activist says sorry is not enough.

With all of these bad reviews, it's no wonder why Canadians think airlines aren't as reliable anymore.

Lead photo by

Kit Leong/Shutterstock


Latest Videos



Latest Videos


Join the conversation Load comments

Latest in Travel

Passenger shares unreal photo of the northern lights from airplane over Ontario

Two spas in Ontario were just ranked among the best in Canada

How to have the ultimate fall colour experience in Ontario

There's a legendary hidden staircase hand-carved into the side of an Ontario mountain

The second oldest small town in Ontario is also an adorable village

There's a trail in Ontario lined with countless hand-painted birdhouses

Airlines' appeal against Canadian passenger protections quashed in court

WestJet apologizes to customers for 'a tough summer'