An Update to the Virus Situation
A couple of days ago we began receiving notifications that some of you were getting warnings that the site was infected with malware or other viruses. As many of you know, this is not the first time we have been infected. At first, our own inspections didn't reveal any issues and after some initial testing with some of you who contacted us we believed that it was just a cache issue, where virus software like Avast was producing false positive reports by looking at cached versions of the site.
After posting about this issue on the site yesterday, we learned that the issue was potentially more widespread that we initially thought so we decided to take the site offline this morning to complete additional analysis - one internally and the other by a third party security specialist.
What we found is that the site had in fact been compromised again. Obviously, this disappoints us greatly. We do not want the site to be responsible for inflicting harm on the computers of those who visit it; and we are also mindful that this second breach suggests the site is not as secure as it should be and that you might rightfully question our ability to provide a safe, virus-free browsing experience.
The situation is not acceptable. It's not acceptable by us and we know it's not something that any of you should accept.
We apologize for this security breach and even though we believe the site is now clean we know that words of contrition and explanation are not enough. Obviously our future actions - both in responding quickly to any warnings AND in avoiding any subsequent security breaches are what's most important here.
Unfortunately we don't have much more information to share beyond what was discussed the previous time but I'll try my best to answer any question in the comments below.
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