Rogers lowers download limits after Netflix announcement

Being in a relationship with Rogers is being in an abusive relationship where you keep coming back for more.

It's always been frustrating to watch how the big two (Bell and Rogers) bully people in to accepting this crap. Canada is already significantly behind many countries in terms of what services are offered for what cost. Not only do they cap, they also don't offer services that are granular enough to actually fit what people want or need.

They routinely lie about what services are available in which areas and then when pressed they refuse to admit the truth.

I would love to see either a) reforms or b) a significant/credible competitor offer comparable (or better) services for less.

That's a 40% reduction in bandwidth for the 'lite' and a 15% reduction for the Extreme. And with the speed increase for the Extreme it's clear they're trying to make more money by forcing people to upgrade by crippling their existing plans. Bravo. This should be illegal.

Switch to Teksavvy. Technically they're on Bell's lines, but they provide WAY better service and are great to deal with on the phone.

My building apparently isn't wired for any reasonable speed from Bell, despite their having claimed at some point that it was... so any attempt at this time to go with any other company would result in significantly poorer service.

Let me just 3rd www.teksavvy.com. Unlimited and 200GB limits. Even though they have to use Bell's last-mile connection they are easily the best ISP in the country.

It's stupid that they upped the speed yet lowered the limit. What's the point of faster internet if I can only download less now. I signed up before July 21 so I'll have to check my speeds when I get home.

My friend tried to cancel Rogers last night. But when he pressed 3 to cancel, they kept transferring, and after ONE hour, they told him he should try another time cause it's closing time.
Obscene!

Not surprised. This news is 3 days old... when they posted their cap changes online.

Just a word of caution to those changing to Teksavvy... (been reading up reviews on them) Bell and Rogers will give you hell for switching. Since Teksavvy uses cable lines, a Rogers technician has to go out and do the change and they may prolong the process. So usually you have to confront Rogers for slacking off.

Simple solution that doesn't necessarily require you to quit Rogers... get a hacked cable modem that gives you unlimited usage. I've been using one for the last 3 years and Rogers is none the wiser.

Thanks for the marketing spiel, but it doesn't change anything and only further illustrates how bad Rogers is at PR.

The only way these claims can be garanteed is if they are bound to a contract. Who's to say Rogers won't wait a month from now and make those changes to the existing customer base anyway?

With that said, i warn against anyone looking to sign a contract with Rogers - they will charge you an exorbitant fee if you break it for any reason; even if you are only breaking the contract to upscale to a plan that offers more.

Yup, Rogers will charge you for the privilege of paying them more per month!

Oh brilliant, now we can get to our lower caps that much faster!

"We constantly review our Internet offers to ensure they meet the needs of new and existing customers while remaining competitive."
This should read: "We constantly review our profit margin and decided what will increase it regardless of customer needs and demands."

No matter how you sugarcoat this, Rogers sees the Netflix system as compeition to their own outdated on-demand system. Rather than putting forth a proper effort to compete with them, they have decided to tax their users for going with the competitor.

Rogers is TAXING their users for going with a better competitor while.

I called Rogers today and effectively canceled ALL of my services. I've already set myself up with Wind for telephone, and Anatech is coming next week to setup my internet. This was the final straw.

definitely go with teksavvy. their $30-ish plan gives you 200gb per month, their tech support guys speak english, they don't change shit on you without letting you know, and they discount if you bundle with their very reasonable home phone plans.

i get my tv over an HD antenna.

totally rogers and bell free and loving it 100%.

THIS is how you show rogers/bell that you think they don't serve your needs. do not patronize their business.

That photo shows complete graffiti.

Cancelling Rogers, switching to TekSavvy, and getting ready for Netflix as we speak. See ya, crap service.

Rogers and Bell are terrible. But our anger should be directed at CRTC, not Rogers or Bell.

The truth is Rogers and Bell are for-profit corps. They are responsible for making the most profit for their shareholders within the legal bounds. If you or me are their CEO, we'd probably do the same thing.

They would only care about their customers if they need to compete in a well functioning free markets. But ensuring a well functioning free market is CRTC's job, not Rogers' or Bell's.

True, Rogers' and Bell's practices are terrible. But no amount of complaints to them will change much. The root cause of those behaviour is CRTC. Put the pressure to CRTC.

Although I would be loathe to be mistaken as a shill for either Rogers or Bell, let me point out to most of the 12 year olds posting on here that Canada is the 2nd largest country with less than the population of California.
Make sure you factor that into your whining when you consider our cost structures. Back in the day when Ma Bell and Nortell had a monopoly, the only reason Canada enjoyed the best phone service in the world (and was a pioneer in microwave technology, among other marvels at the time) was because of this monopoly. We'd like to whine about 'choice' and price gouging, but consider that there are only 3 dense markets in the entire country: the rest is virtual tundra.
But, of course, like most bitching around here, it's the downtown Toronto whiners who will say f$#k those who live in Kapuskasing or Brandon, 'we want cheaper prices' and it's our entitled 'right' to have the same deals as [insert your favorite out of context comparison geographical region that has 10 times the population.]

Seriously, what's the point in issuing this PR nonsense? It's yet another ripoff and continuous decline in Internet service by the duopoly in this part of the country. "Pay more for less", that should be your motto. Pathetic.

I'm with Teksavvy as well (for over a year now) and they are fantastic. If you have a WRT54GL Linksys router you can use MLPPP with custom Tomato firmware to avoid Bell's Throttling. It's an extra $4 a month but it allows you to download torrents/video/whatever at full speed at all times.

Link to the firmware is here http://fixppp.org/index.php?p=about

I have the 200 gig plan and never come close to hitting the limit, for heavy downloaders there is also an unlimited plan.

As others have mentioned, they now offer cable internet but I find their DSL services with MLPPP activated are quick enough for me.

They also fight for net neutrality so your monthly bill actually goes to a good cause.

I meant to say 'big communications companies' not 'big corporate companies'

"We waited 2 weeks before the technician finally showed up and that was after they rescheduled twice. teksavvy is great, just as long as you're willing to put up with one last kick from rogers."

Absolutely. I had the same experience. We moved into a new building that didn't install analog phone lines at all--they made a deal with Rogers so we would all have to go with Rogers, or pay for Bell to come in and drag wires 7 floors to the basement. Then I found out that TekSavvy is reselling Rogers cable. It took three weeks to get Rogers to come and hook it up, although my understanding is that TekSavvy's cable service is so new that there's been a learning curve in dealing with Rogers. My expectation is that they will get better at this. And they were always upfront about the status of their communications with the Rogers techs. Now that we're on TekSavvy cable, we have no complaints whatsoever.

Verdict: TekSavvy was still worth the wait.

If Rogers is lowering download limit, will they be lowering the price too?

why should customers willing to pay to same amount for lowered download limit.

"I entered the url as my 'website' for this comment."

Or apparently not? Here's the link.

http://www.dslreports.com/forum/r24221081-I-moved-into-a-Rogers-only-building-but-dont-want-Rogers