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Tech

WIND Mobile Pricing Plans

Posted by Tim / December 16, 2009

Wind Mobile PlansWind Mobile pricing plans have just been officially announced. We'll have more details on Toronto's newest mobile carrier later today (update: Write-up and photos of first WIND Mobile Toronto store here) but at initial blush these plans definitely look favourable compared to the competition.

Here they are:

Chat: $15 per month
Unlimited WIND to WIND calling (Canada wide)
Unlimited incoming text
100 province-wide voice minutes
50 text messages

Always Talk: $35 per month
Unlimited WIND to WIND calling (Canada wide)
Unlimited province-wide calling
Unlimited incoming text
50 outgoing text messages

Always Shout: $45 per month
Unlimited Canada-wide calling
Unlimited incoming /outgoing text messages
Voicemail

Data Plans
Infinite Mobile: $35 per month (used with any voice plan)
Unlimited internet for phones (tethering too)

Infinite Laptop: $55 per month
Unlimited internet for USB data sticks

Social BlackBerry: $10 per month
Unlimited instant messaging, Facebook and MySpace.

Infinite BlackBerry: $35 per month (used with any voice plan)
Unlimited internet for BlackBerry

Addons:
Voice: 10c Per Minute with the $15 plan
SMS: 10c each
MMS: 20c each
Voicemail: $5

Long Distance:
$20 for unlimited North America

Wind Mobile Pricing

Source: Howard Forums and Wind Mobile. Photo by Himy Syed on Flickr.

Discussion

60 Comments

Jerrold / December 16, 2009 at 10:51 am
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Wow. These rates are excellent, especially the $20 LD plan. I'm going to break out the calculator and see how feasible it is to pay the contract cancellation fee at Rogers and buy into the Wind Shout + Infinite Mobile + North America LD deal.
geoff / December 16, 2009 at 10:52 am
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this looks good. at long last I can say a big 'Fuck You' to Telus, for eternity.
jb / December 16, 2009 at 10:55 am
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Yes please!!
Picard102 / December 16, 2009 at 10:56 am
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Disappointing. That's not much better then what I'm getting with Rogers.

150 outgoing/30 inbound weekday mins
Unlimited eve/wknd min
Unlimited Local incoming
2,500 out/unlimited in txt messages
Rogers to Rogers Calling
$35

Max Data pack $30
iPhone Voice Mail $15
Joel M / December 16, 2009 at 10:58 am
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$35 unlimited internet with tethering is an amazing deal, hopefully it brings Bell and Rogers data plans down. For those who don't know tethering allows you to connect your phone with your router/computer to use it as your home internet service provider, so you can get rid of your old one.

I just wish the $35 plan had unlimited text. Although for $10 more you get it plus Canada wide calling... it'd be nice to not have to worry about roaming or long distance charges or when evenings and weekends begin.

It would be interesting to see what happens when Google Voice comes to Canada. With that you wouldn't need a voice plan and could use the unlimited data plan to send and receive your calls.

meh replying to a comment from Picard102 / December 16, 2009 at 11:01 am
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If the mobile internet is truly unlimited, it is far better then what you can get with Rogers or Bell - $30 for 6GB a month if you have the plan offered at launch, 3GB a month for $30 if you got it after.

Their USB stick plans are amazing compared to Rogers/Bell too.
Z replying to a comment from Picard102 / December 16, 2009 at 11:06 am
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you're kidding me, right? those are very different plans.
picard102 replying to a comment from meh / December 16, 2009 at 11:06 am
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It's never truly unlimited.

"Our Fair Usage Policy is that if you exceed 5GB of data usage within any given month, we may slow your speed so that all Customers can better share the network and enjoy quality access to the Internet – we won’t cap your usage or charge you more."
picard102 replying to a comment from Z / December 16, 2009 at 11:08 am
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No I'm not. To get something close to what I have now I'd be spending $15 more with Wind.
Ceereal / December 16, 2009 at 11:10 am
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50txts outgoing txts? that's weaksauce rite thar. If it was 100 or 150, id be switching to the $35 plan in a second.
Joel M replying to a comment from Picard102 / December 16, 2009 at 11:10 am
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It depends on if you make a lot of weekday or long distance calls. If you do Wind's $35 plan blows that plan away with 24/7 free calling in all of Ontario versus 150 minutes out / 50 local minutes in. No more long distance or roaming charges.

How much memory is included in a Data Max Pack? The most I've ever seen Rogers offer is 4 gig. Most plans are only 500 meg.

I'll give you the prices are close, but Unlimited Ontario and Unlimited Data give you much more value for the price, and it seems like that's what Wind is going for versus Ultra Cheap Plans.
ramanan / December 16, 2009 at 11:20 am
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I actually like that you don't need to do some differential equations to figure out if the plan is a deal or not. And these plans aren't really comparable to anything the other Canadian telcos offer. Never mind the fact Wind don't have a legacy of being giant dicks.
Kevin Krohn / December 16, 2009 at 11:21 am
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I wish they more selection for data plans. With Bell I get unlimited on-phone internet (tethering not allowed) for $15 per month which also includes voice mail. I use transit to get to work and I'm always reading the news on my HTC cell phone. It looks like I would be paying a lot more through WIND to get that option. In fact I mostly use my phone for surfing the net, much more than for talking.

These plans seems great for talking, but not so great for surfing the net on a smartphone.
picard102 replying to a comment from Joel M / December 16, 2009 at 11:22 am
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I have a 6gb data plan with Rogers. The problem I see with their pricing is the text messaging. If they had a decent number of outgoing text in the mid range plan it would be perfect.

Another problem is you're going to be hit with roaming fees if you venture out of the GTA. So if I go to London, the savings I'd potentially see is voided by the roaming charges. I don't see what exactly the "away" rates are on their site, but I'm cautious as to how good it would be.
DjDATZ / December 16, 2009 at 11:23 am
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*sigh* This is disappointing. This is nearly the exact same shit that Rogers, Bell and Telus are offering. Yay! Another customer-gouging company in our marketplace!

Once companies have access to the Canadian wireless marketplace, they realise how closed the market is, and how easy it is to gouge customers here. So, in an attempt to make as much money as possible, they do.

I'm still waiting for a company to offer rock-bottom prices to completely screw over Rogers, Bell and Telus. I don't forsee it anytime in the near future though.

Sadface.
Mike W / December 16, 2009 at 11:33 am
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Curious if someone can show me where the plans are the same as the big 3 + puppet providers?
Last time I checked these are great deals.

If you have a good retention deal thats great for you. But only just you.

Switch to Wind if you can and its cheaper (I'm sure it will be), if the Big 3 retain you and kill of Wind due to little demand it's back to monopoly pricing.
ramanan / December 16, 2009 at 11:34 am
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You can get unlimited Canada wide calling with Rogers/Bell/Telus for $45 bucks? Without a contract? My ass.
e / December 16, 2009 at 11:43 am
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The always talk $35 looks like a good plan for me.

I rarely use my cell phone, and when I do use it - it's usually to call family which is long-distance but within Ontario. My current plan with Bell is offering less, but costing me more - my bill usually comes out to $58-$60 which seems like allot for how little I actually use it.

I rarely send text messages, so 50/month is more than enough.

The ultra-cheap plans of other carriers don't seem to offer me quite enough, and their regular plans cost too much - wind (at-least at first glance), seems to hit the right value-point for me. I might consider switching once I hear some feedback on how their network performs.
Safari / December 16, 2009 at 11:48 am
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North American LD for $20, not even traditional hard line service can't really give you that price. If the quality of the line is solid, there's gonna be a big problem for Red & Blue.
prairie-grass / December 16, 2009 at 11:52 am
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I'm not looking at the data plans so much as the voice plans, which I have more interest in. Where are the share plans? I've just doubled my existing Telus plan!

So, what is the big deal!!!!!!!!!!!!!!!!!!! DISAPPOINTING to say the least!!!!!!!!!!!!!!!!!
Tara / December 16, 2009 at 11:59 am
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I can't seem to find what they (or if they) charge for a system access fee, 911 fee etc. Also, if their call control (caller ID, missed call alerts, call waiting, call hold, call forwarding and conference calling) is included in the plan that could add up to additional monthly savings regardless of the plan.
k386 / December 16, 2009 at 12:02 pm
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Rats! You can't use an unlocked phone with Wind. You can only use their phones.
Thats crap.

The data plans are sick though. With the biggest voice plan and the unlimited data plan my bill would be $40 cheaper
prairie-grass / December 16, 2009 at 12:03 pm
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Here's another thought on the voice plans. Mobile is going to charge $0.10/min for LD on the $15 plan. Whereas, their sister company, YAK, charges $0.05/ min North America for both land and cell lines. And, if Mobile charges roaming whenever you are out of you home-base, THANKS-BUT-NO-THANKS.
Mike W replying to a comment from Tara / December 16, 2009 at 12:05 pm
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Most likely included

http://www.howardforums.com/showpost.php?p=13320274&;postcount=19

You can wait for official word but I doubt it'll be extra
prairie-grass replying to a comment from Tara / December 16, 2009 at 12:13 pm
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I spoke with a Wind representative in Calgary and the indications were that they would not charge fees for system access and 911. As you mentioned, there is nothing posted so what is fact and what is fiction.

I was hoping for so much, this is disappointing. I realize that Wind only got approval last Friday, however, they have known all along what they need to charge in accordance with their Business Plan. They have been playing us while allowing us to provide input and building up hype. GIVE ME A BREAK .....Wind is NO better than the other big 3.
rowdyroddypiper / December 16, 2009 at 12:16 pm
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I think I'll just pass wind.
conscious replying to a comment from k386 / December 16, 2009 at 12:23 pm
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Wind's FAQ: "...at this time you must buy a WIND phone to access service at WIND Mobile Canada. That may change in the future though, so stay tuned."

Staying tuned...
Sal573567 / December 16, 2009 at 12:23 pm
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Umm.. Why not just get the $15 plan and ad NA LD for $20?

Doesn't that just give you unlimited north American calling for $35?

Or am I missing something?

Why even bother with the Always Talk: $35 per month?
Mike W replying to a comment from conscious / December 16, 2009 at 12:33 pm
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For the non tech savvy this is not something easily worked around due to the different frequencies Wind acquired through the wireless auction that enabled it to enter the market.

Buying a new phone might not be something you were looking forward to but it's unavoidable, and not just a cash grab (like 3 year contracts and locked mobiles).
Joel M replying to a comment from Tara / December 16, 2009 at 12:48 pm
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All of those features: caller ID, missing call alert, call waiting, call hold, call forwarding and unlimited conference calling are included in every plan. The only big feature that isn't is voice mail. It's in The Star's article here: http://www.thestar.com/business/article/739543--wind-launches-with-cheaper-phone-rates?bn=1

Part of their goal is to have clear billing as well, without hidden fees. The only thing you'd pay for on top of the above fees is taxes.

I'm interested in somebody claiming these rates are crap to show me a plan where I can get Ontario wide free calling 24/7 for $35 a month, or Canada wide for $45 a month both with No Contracts. Yes I understand Wind will have roaming fees but so does everybody else.

Rachel / December 16, 2009 at 12:49 pm
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I just want a plan that has unlimited texting and good long distance plans. And voicemail is extra? Please.

I was so excited to see an "alternative" but this is nothing but.
Mike / December 16, 2009 at 12:53 pm
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Not impressed with I see, I have no reason to change. I can get a better deal with my provider.
conscious replying to a comment from Mike W / December 16, 2009 at 01:01 pm
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Yes, while most people don't know the difference between GSM and AWS networks, it's kind of an unfortunate move(albeit likely a necessary one for WIND to break into the market) to only have avilability on the AWS band. That means no iPhone(until Apple makes one that supports this very unpopular frequency), and many other widely used devices that use the much more common HSPA are left in the dark as well.

T-Mobile is the only other carrier in North America that uses AWS for their 3G network... and while they are known for their great customer service, it's still a big reason why they lag way behind AT&T/Verizon numbers-wise.

I'm hoping if WIND has strong Support ethics and maintains good coverage in the city, they can at least make Rogers/Telus/Bell take notice of their pricing plans and create a positive shift.
Mike W replying to a comment from Mike / December 16, 2009 at 01:13 pm
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Who's your provider and where can I get a better deal?
MelS / December 16, 2009 at 01:56 pm
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I have no idea why they'd only offer 50 texts? That's ridiculous, why not just make them unlimited? It puts zero strain on the networks...I'm not too impressed by these plans, I'm already doing better with fido. I was hoping to see some real change. Wind definitely has better data plans than the big three but for my actual phone use talk/text (not long distance) wind is failing here...
-colour me disappointed
louc / December 16, 2009 at 02:02 pm
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If anyone has noticed for an extra $5 you can get unlimited text. Just so you guys know.
MelS replying to a comment from louc / December 16, 2009 at 02:14 pm
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Thanks louc! I just found that out too after browsing reddit, the wind website seems to down (link if you click on my handle/name) It actually doesn't seem to bad in the end... I'm glad now I finished my contract with Fido in November...
-colour me not so disappointed now
dinamyteTO / December 16, 2009 at 02:26 pm
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Unfortunately it looks like I will be going with bell for my blackberry. 50 texts? really? If you can let 50 slide, I think there needs to be a mid point between 50 and unlimited. It's the same for the data. I need to access the web, but not @ 5gigs a month! Why no plan for something between pay-per-use, and unlimited? I realize tethering is a big bonus, but I'm not sure most people would tether enough of require the 5 gigs.

Sorry wind but I'm a bit disappointed.
louc replying to a comment from dinamyteTO / December 16, 2009 at 02:44 pm
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dinamyteTO you can get unlimited text for an extra 5 dollars.
too bad / December 16, 2009 at 03:41 pm
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Too bad they chose not to include voicemail, so that's an extra $5/month that everyone will have to pay. Virgin Mobile is cheaper, and much more established - and includes voicemail.

The other advantage that Wind *could* offer, would be to allow the use of unlocked phones (which Virgin Mobile does not).... but Wind won't let you use an outside phone either.
Jonathan / December 16, 2009 at 04:28 pm
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what happens if the union lawsuit succeeds in establishing that the fact that the Harper's cabinet isn't legally allowed to overrule the CRTC decision re: letting these guys do business in Canada?

I haven't a clue what the chances of that are. Does anyone have any idea what would happen to subscribers? Could the company be shut down?
Jennifer / December 16, 2009 at 04:59 pm
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I think the plans are ok, because I really like my Rogers plan at the moment

1000 any message (SMS & MMS)
Unlimited incoming message
Rogers to Fido and to Rogers
Unlimited internet usage through "Rogers Mall"
Caller ID
Voice mail
WhoCalled (gives you the number of the missed called)
and that is all for like... 50 dollars a month with tax.

but I really like how WIND has Canada-wide calling, thats a huge plus, but for now, compared to my Rogers plan, I think I would stick with Roger, until there are changes in the plans, or better ones.
betty day / December 16, 2009 at 05:17 pm
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i'd hope the real difference is in their customer service. that is where Rogers FAILS for my family.
Mike W replying to a comment from too bad / December 16, 2009 at 05:53 pm
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How is Virgin Mobile cheaper? Same price point has half the minutes and no unlimited same-carrier minutes. No call display either.

Plus CDMA is even stricter with what phones you can use on their network, as you can't bring in unlocked phones.
Try using a TMobile phone it uses the same frequency (AWS).
Cell / December 16, 2009 at 06:45 pm
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hey, 40$ a month for unlimited province wide talk/text with caller id is an awesome price. Caller ID is usually 6+ dollars with the other carriers, plus you don't have to worry what time of day your calling (whose evenings start at 9?)... I have a 35$ plan with Rogers, and after system access fee's, caller ID and some texts it usually ends up costing 55-60$

The plans are set up with unlimited options so people won't be pissed when they see all the 'extra' costs on their bill... This isn't supposed to be a cheap company, but one that offers a lot of value for your money.

They are the only other new option when it comes to national cell service (Dave and public mobile won't be national)
Alex / December 16, 2009 at 07:17 pm
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I'll be going with Wind when I get back to Toronto in February, but let me say for the record that I'll miss my $6 unlimited internet and data here in Korea.
Brian / December 16, 2009 at 08:27 pm
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I dropped by their new Queen's Quay Terminal store this afternoon and grilled a couple of the poor guys there about their service plans and pricing. WIND does do things a bit differently than the other carriers, so be sure you realize what you are comparing before you determine whether WIND has better plans or not.

First off, WIND does *not* do contracts. This alone is a huge deal for many people. On the down side, it means you're not going to get "free" phones, because they cannot subsidize phone costs by locking you in for three years at a time. On the up side, their handset pricing is still pretty good if you compare it to no-contract pricing at the Big Three. The Blackberry 9700 at Rogers is a whopping $600 without a contract. At WIND? $450. If you really want a cheap handset, then you'll probably be better staying with one of the Big Three and signing a term contract.

And, if you haven't figured this out already, no contract means no early termination fees. Given the hoopla down south over Verizon's recent doubling of their ETF for "advanced phones" (i.e., any phone worth having), I'm glad WIND is heading in the opposite direction.

Second, I was initially confused over the whole "Home Zone" thing. I thought it was my "home market" (i.e., Toronto). So anytime I was within the Toronto coverage zone, I would get the unlimited voice and data, etc. But as it turns out, you get that in *any* Home Zone, not just your own. So this really just means "Home Zone" == "On WIND's network", and "Away Zone" == "Roaming on Rogers' or T-Mobile's network". Obviously, the Home Zone is very small right now, but since I tend not to wander outside of the GTA, that's fine with me.

There are no 911 fees, system access fees, activation/setup fees, regulatory recovery fees, convenience fees, etc., etc. I'm considering the Always Shout + Infinite Mobile combo, which will be $45 + $35 = $80 + tax = $90.40 on my bill. And since that is effectively unmetered voice, SMS and data with tethering, I should never see any surprise charges. My current Work 35 plan with TELUS ends up actually costing me between $55 and $85 each month, and that's *only* for voice and SMS (no smartphone here yet).

I'm no longer on contract with TELUS now, but the only stopping me from switching is the handset selection. There are only four phones available at the moment, and none of them catch my eye. I'm going to wait until Jan/Feb of 2010 to see what announcements are made. The Motorola Droid/Milestone on TELUS is my current top pick, but there are a bunch of interesting Android 2.x phones on the horizon. As long as I don't lose or break my current phone, I can afford to wait it out.

I suspect many folks here are enjoying retention pricing with the Big Three or their subsidiaries. Keep that in mind when you are comparing plans with WIND's offering. The fact that some of the WIND plans can even compare (and in some cases beat) L&R plans from other carriers is already saying a lot. And if nothing else, WIND's entry into the Canadian market will force the other carriers to react somehow. I am not beholden to any of the Big Three, now that I can port my number with me to any carrier... they all suck in different ways. But you can be sure that WIND's existence will allow me to put additional pressure on TELUS to keep me as a customer if and when I do decide to buy a new phone and associated plan.
Brian / December 16, 2009 at 08:40 pm
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On the flip side, I should start a dead pool on WIND. $5 says MTS Allstream (who currently does not have a nationwide wireless portfolio) buys up WIND by 2012, and we're back to a telecom oligopoly again, except now with four players. Place your bets now...
Local / December 17, 2009 at 07:53 am
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Unlimited data sounds good, but that's only in your "home region". I assume this means that as soon as I leave the city I'm paying roaming charges for data? I expect this when I go to the US (and I shut data off), but when traveling in Canada?? My 1GB is more than enough for my iPhone on Fido, and works across the country.

These plans are a nice replacement to a home phone, but not sure they are viable as a cell replacement.
Brian replying to a comment from Local / December 17, 2009 at 09:38 am
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This is where I was a bit confused too, Local. WIND's definition of your "Home Zone" is *anywhere* they have native coverage. The "Away Zone" is what everyone calls "roaming" (which is on Rogers in Canada, and T-Mobile in the U.S.). So as long as you are in a "Home Zone" somewhere, you will get your plan's free/unmetered services.

Eventually (and hopefully), this will mean most of Canada's population will be in a Home Zone. But for now, only Calgary and Toronto are covered. So yeah, the coverage sucks compared to the Big Three, but given that WIND has only been officially in operation for 1 whole day, I'll give 'em a break. ;-)

If you do a lot of travelling into areas where WIND has no coverage, then it would be best to hold off. For me, where almost all my business takes place in the GTA, the lack of Canada-wide coverage at present is not much of an issue. As it turns out, one client I'm at right now has their HQ in Calgary, so that works out well. :-)
Ian / December 17, 2009 at 11:14 am
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These plans aren't as competitive as I would like.

My current Rogers plan is Unlimited incoming, 2500 text messages, Unlimited evenings and weekends after 7, 250 day time minutes, call display, voice mail. After taxes, I pay $28.

For those who are with Rogers, first try to negotiate a better rate plan with sales rep. That's what I did and I got a great deal.
David / December 17, 2009 at 11:39 am
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This is just the same as the other carriers.
Rogers is still the better player in the game.

Wind has no support for BES users and you can only use their phones on their network. They are relying on Rogers for out of network support but Rogers is giving 0 Priority to WIND traffic so WIND users will be SOL. Having worked with Globealive for years, this will be just another one of Tony & Team successful failure.

Before you consider switching, consider the facts.

Mike replying to a comment from David / December 17, 2009 at 12:06 pm
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That's a nice Axe you have. Looks like it needs grinding though.

What happened to your career with Globalive?
k / December 17, 2009 at 03:18 pm
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Why are people complaining? what WIND is doing will benefit everybody. These plans are competitive, and that is there whole business model. I cant believe people are complaining after Rogers has bent Canadians over for years now.. The big 3 are crooks. I'm happy WIND is here to bring true competition. And plus what will people expecting.. American style plans? we still don't have the Towers and mobile infrastructure to get the American style plans.
sanjay / December 17, 2009 at 08:32 pm
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Folks remember this is only the begining..I'm sure the options will grow
G. / December 18, 2009 at 04:07 am
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Earth to all the idiots!

for 45 or 35 a month you get unlimited calling either in prov or through canada. As much as I care about sms, who cares now! You can call people when ever you want.

Show me a plan that gives you unlimited calling across canada for that!! unless you have one from the early offering days of the big three forget it. When was the last time you thought to yourself, "well it would be nice to phone my relatives in vancouver, but I have shit for long distance".

and the first month is free.

Factor just that into a plan and all the other stuff - no contracts, 911, sys act fee,

Its sounds like a great start. The word unlimited means just that. Now you have a set expense, you know how much money you'll need a month, no more problems with your bills. It simplifies things. Don't give me this bs about "its not as good as my ... blah blah plan..." These guys just started and look what there offering.

I have my doubts about it lasting, but heck instead of bitching about "why can't I pay only 20 bucks a month for everything, unlimited, txt master whatever" keep your head up. More contenders are a good thing regardless. I would guess just from my friends alone that the average 19 to 30 year old spends on average 40 to 70 beans a month on a plan with limitations galore. do the comparison of plans based off the big 3's websites. At this time, if all is correct and there is no hidden catch or fine print, you can't beat these plans.

If you pay a bit more a month, you have nothing to worry about. And seriously what is 45 a month anyway?






Brian / December 18, 2009 at 11:12 am
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It is indeed amusing to hear nothing but complaints about "Robbers" et al. colluding to gouge the Canadian wireless consumer all these years, and when there is now finally some viable competition, suddenly the Big Three have these unbeatable plans. You can't argue both sides of the coin, folks. Don't compare retention plans with off-the-shelf plans. DO, however, use WIND as leverage when your contract comes up elsehwere, and DO wait for the Big Three to offer more attractive options soon.
Felix / December 21, 2009 at 04:13 pm
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Any Corporate plans at WIND?

If not then they've priced themselves out of the market. The joys of working for 'The Man'
Zergham / December 26, 2009 at 10:22 pm
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When I was living in Japan I was paying 10$ a month free texting and in coming calls free after 6pm evening and weekend. Come back to me when you can offer something like this otherwise using the internet and home phone to communicate is doing just fine for me.
Chanel / April 2, 2011 at 01:48 am
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so u text jamaica for free??? these plans r good...even better than rogers...

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