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Restaurants

The Wing Company (Mimico)

Posted by Staff / Listed on October 2, 2011 / review policy

The Wing CompanyThe Wing Company does, indeed, have a location in Etobicoke, right at Lake Shore Blvd. West and Mimico. The signature dish comes double cooked, available in one of forty classic and signature flavours including Pineapple Curry, Orange Ginger, and Northern Heat. One of the best things about The Wing Company: Boylan's Vintage Sodas, of course. Available both on Lake Shore and King West.

Discussion

3 Comments

Cheryl B / May 23, 2012 at 01:01 pm
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Absolutely the worst service ever!!! Waited nearly an HOUR Mon., May 21, 2012 at Etobicoke store and walked away with our money back instead of our order.

We ordered two separate 10 piece boneless wings; one with fries, the other with onion rings. Not sure if they were waiting for the taters to grow or had to pluck the chickens, but will probably never get a chance to taste their fare because of the super bad experience.

The owner was extremely, EXTREMELY rude!!! 2 of the employees were wandering around as if dumb struck while one seemed to be handling everything. And at least 2 delivery orders went out the door (AND the delivery person returned to the store) before we heard anything about the status of our order.

If a business has customers waiting onsite it should be attentive to those customers. Those onsite customers can see what is really going on even if they aren't told anything until they've wasted a LOT of time. We were told it would take 10 to 15 minutes for our order, then the dumb struck cashier said something about 40 minutes. Sure the phone was ringing, but you can tell a delivery customer it will take an hour for their order and still do business with them as they wait in the comfort of their dwelling and because it makes sense to delivery customers that an order may take an hour. However, if we had been told it was going to be an hour or even 40 minutes, we would not have wasted time waiting that crazy long for a take out order. We weren't expecting McDonald's premade ready, but it doesn't take 55 minutes to fry boneless chicken, fries, and onion rings even if you fry them up separately! In fact, if they had been fried for that long they would have disintegrated!

There was at least one other walk-in take out order waiting for quite a while and a group seated at a table that also seemed to be waiting for a while for their order.
mayor dodge replying to a comment from Cheryl B / May 23, 2012 at 02:03 pm
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I have encountered this frustrating mis-management BLUNDER by a rude and ugly restaurant owner that loved delivery call-in orders but HATED (she was overheard) customers in line with money in hand. She told staff to ignore the in-house customers and grab the phones! They closed up six months later.
FeistyBaker / September 19, 2012 at 05:26 pm
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The Wing Company is no longer there. It's now a fish & chips place.

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