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Restaurants

Pizzaiolo

Posted by Staff / Listed on April 8, 2009 / review policy

PizzaioloPizzaiolo's deep-dish pizza is some of the most satisfying in the city. Pies are doughy and crispy on top with a spicy bottom, toppings right out to the edges and golden crusts. Slices are a bit small and pricey, but it's worth it.

Discussion

13 Comments

LJ / May 8, 2009 at 11:50 am
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consistently great pizza, I prefer buying a slice when the pizza just got out of the oven. These guys are what Amato used to be before they got cheap with the ingredients. - cheers
JR / May 8, 2009 at 09:21 pm
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Love the food, everything is good, especially the huge panzo's and sandwiches....The only thing is probably 3 out of the last 5 times I was there they ran out of chicken, or other ingredients...Since then haven't been back because of the inconsistent service or in stock position of ingredients and food on the menu...But when they have food in stock it's really good!
Courtney / May 27, 2009 at 05:13 pm
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And they have Vegan slices, 3 different kinds!
Simon / July 17, 2009 at 01:16 pm
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Don't be fooled by the description. It's not true deep dish Chicago style, just a lot of dough. Other than that, the rest of their pies/slices are good. Like most chains, the buzz and food is good when they open then it's all downhill from there.
georg / November 1, 2009 at 11:12 pm
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good pizza but rude pizza maker
Franca / July 19, 2010 at 10:34 pm
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I love Love Love there pizza'a from the Giani Ole, to the Bianca, to the God Father, there are over 10 different kinds to pick from, they have been opened from 1999 and they are opening locations almost every month all over the GTA, thats gotta say something.......YUMMY!!! I just found a location on Church St at Pride and it is FABLOUS!!!
kdawg / February 15, 2011 at 03:59 pm
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The pizza maker was cool. They recognize a true pizza lover with game.
Game recognize game.
Maura / April 20, 2012 at 09:10 pm
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Pizzaiolo pizza is very tasty but the people that run this location have NO idea about customer service.  They messed up big time on our order about 2 years ago - actually came to our house, took back a pizza with wrong ingredients, then came back about an hour later (2 hours since we ordered) with a pizza that obviously was the same one with ingredients scraped off!  They offer no $ compensation.  Didn't seem to matter that we ordered 2 xlarge pizza's every Friday for years.  

We finally decided to try them again tonight but got a wrong pizza again. We called and driver came back and took back the pizza (! Other shops would let you keep it) but didnt have a replacement (!!!)  Then the shop calls and says another pizza is on the way.  After a half an hour I call back and they say it is in the oven (!!!!).  I asked if there was going to be compensation, waited on hold a while and then was told the manager can offer 10% off my next order (!!!!!!!).   It's now been an hour and still no pizza.
jez / August 30, 2012 at 04:34 pm
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I am vegan and requested a couple of slices of vegan pizza. They did not have any available and refused to make a fresh pizza as apparently 'no one orders vegan pizza.' They then mocked me, suggested I try the Pepperoni pizza and jeered me as I left the store. I complained to head office but go no reply.
Lindsay / February 7, 2013 at 10:36 pm
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WORST PIZZA EXPERIENCE! It took 2 hours for my pizza to be delivered. It was cold, overcooked and tough. I had to bargain with the driver to not pay full price and then.... THERE WAS A PIECE OF **** PLASTIC IN THE PIZZA! When I called to complain about the pizza they just said "are you ever going to order again?" since I said no, they had nothing else to say - seriously.
Dean Harding / April 27, 2014 at 09:16 pm
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Always check your pizza before delivery guy leaves!!!

Ordered from Pizzaiolo at 1 Toronto St & it arrived burnt - was offered a replacement, but who wants to wait another 45 minutes for act 2, when already waited 45 minutes for the initial one?

There are too many pizza places out there, to order again from a place that serves burnt food.
Mystery Shopper / June 18, 2014 at 08:05 pm
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Don't go to 1 Toronto st location

At lunch time it gets rather busy, several times the staff has mixed up my order and given it to other people. Complained to manager, but he was not interested, and became upset with me instead ... maanger is rude and short-tempered.

Not exactly excellent customer service. Not recommended.
Naomi / July 14, 2014 at 10:32 pm
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Based on many good reviews I saw on this page and self description of "gourmet pizza", I ordered two "popular" types of pizza for my guests. I have totally embarrassed myself as this was the worst pizza we ever had and my guests who expected gourmet pizza had to pretend that they "were OK with it". I also ordered gluten-free crust (for my daughter), but the toppings were not gluten-free so she got sick. Be smart, never order food for your guests that you did not try yourself before irrespective what others are saying AND if you do have any type of allergy, read carefully - they say that their crusts are gluten-free, but they do not say that their pizzas are gluten-free.
I am not sure that any of my comments should be relevant to a specific location so it probably does not matter where you order it from.

DO NOT RECOMMEND. DO NOT ORDER ANY PIZZA HERE, DO NOT GET CARRIED AWAY WITH THEIR ADVERTISEMENTS. DANGEROUS IF YOU HAVE CELIAC DISEASE.

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