Restaurants
Mars Uptown
Mars Uptown is the third of the Mars locations following in the footsteps of the College St. diner and March Beach Diner on Queen East.
Rocking out at the Mod Club on College.
By Jerrold Litwinenko.
Tuesday, May 21, 2013
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Mostly Cloudy 17°C
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Other Cities: Montreal
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A dear friend of mine had taken a fall in the restaurant. When the ambulance came and asked to speak to the manager for further details they refused to be involved....it is their restaurant, therefore, their responsibility as to what occurs on the premises.
The staff were helpful but also busy with the other customers, which is understandable, BUT to have the reassurance of the manager would have shown commitment to us(the customers) who are bringing them the business that is keeping them open.
This is unfortunate, but this is also not the first time this has happened! six degrees of seperation; someone always knows someone through someone else.
I feel I must be the one to bring this up since it occured to someone that i am acquainted to, another elderly woman has fallen down the stairs of Mars Uptown and wasn't even acknowledged until, at least, half an hour...why?! because if Mars was under proper management then the customers would feel welcomed and appreciated by the business they are given. IF proper management was in this establishment, then they would've found my elderly friend sooner than later.
IT SEEMS they only pay attention to the young crowd. Why is that???! Perhaps, MAYBE, because if this manager who's running the place didn't think so much of his own personal 'interests' then the interest of his customers would be first priority, as it should be if you want to run a business properly!!!
....I'm sure there will be more to come forward now since i broke the silence about Mars Uptown Restaurant...
Last week, some friends were in from out of town and they twisted my arm into trying it because they said they needed to experience why I hated it so much. Naturally, one of us got a breakfast served with hair in it, another got uncooked sausages, another got hair in their COFFEE and hanging out of the glass but oddly enough my meal was average (for an all day breakfast, you would think this would be far more common). When they took the hairy assortments back to the kitchen (in plain view along one of the walls), the chef's laughed it up and pointed across the restaurant.
Oh, and the kicker? They still brought bills for the full price of meals to the recipients of the hairy dishes.
Great work Mars. You will not be around to ruin Yonge/Eg breakfasts in 5 years.