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The Butter Chicken Factory

Posted by Staff / Listed on March 19, 2011 / review policy

The Butter Chicken FactoryThe Butter Chicken Factory is a relatively new addition to Cabbagetown which cooks up a lot more than just its namesake butter chicken. While that dish definitely impresses, there's also a whole range of North Indian eats including aloo gobi, daal, tandoori chicken and more.



Gabriel / April 18, 2011 at 08:06 pm
Miserable service, it's an hour and forty some odd minutes after our order (still not here) and the best they offered us was five dollars off our fifty-one dollar food! Do not ever order from these people.
Keerthana / December 13, 2011 at 09:04 pm
I just ordered some lentils from them - got it delivered and they had STONES in it. Due to which two of my teeth actually chipped off at the edges. YES Thats how large the stones were. I called them to ask for compensation for my dental bill to fix the tooth because I am a student and they could NOT care less, the manager was EXTREMELY rude and actually had the nerve to offer me "more lentils" as a compensation. I even offered to bring proof with the original lentil box AND the stones but apparently he could not be bothered with such 'trivial' matters. If you want to save a tooth or two NEVER order from here again! I would give this place a ZERO star but one was the minimum.
sonia / September 4, 2012 at 10:22 pm
i went to butter chicken factory for dine in their food was simply amazing!! the dishes were very well presented and they definitely serve more than just butter chicken!! the place was very cozy and the atmosphere was good too. I would definitely go there again and recommend it to all my friends.
Allan / January 17, 2013 at 04:16 pm
DO NOT ORDER FROM THESE PEOPLE. Our order was simple, two butter chicken plates, one garlic naan, one regular naan. After waiting 45 minutes for our food that we ordered online (with no receipt showing after the online transaction) one of the dinners were cracked open resulting in a butter chicken soaked brown paper bag, and the regular naan order was just missing. Not only did they make sure we showed them the broken open butter chicken dish, they took the entire original order back! That's right, they provided 2 more butter chicken dishes and made us give them back the first order delivered. Where is that food going? Why take back the already prepared dishes to the restaurant? They provided no compensation whatsoever, and almost blamed us for their mistakes. So after 2 hours we finally ate. Never again.
jonny / May 17, 2013 at 02:45 pm
TOP quality food. someone recommended this place to me and im glad i went there. the place looks small but dont be fooled, the food is just great. the butter chicken, where do i start, was so good that we ordered 2 more of them! the naan was good as well and the rice was so unique because they add saffron to it. their samosas were huge and delicious. i am going there again FOR SURE cuz im in love with their butter chicken!!
Michael / December 19, 2013 at 03:41 am
Smelled this place from the street when my girlfriend and I were walking in Cabbagetown. We had already eaten but vowed to come back to this place the next time we were in the area. We never had any issues regarding that the previous posters talked about.. maybe the service was a little slow, but nothing worth complaining over. when the food arrived it was well worth it! Don't be put off by the bad reviews, this was by far the best indian food i've ever eaten. I'm a big fan of Banjara, but i found the food here to be even better.
Gordon / September 2, 2014 at 12:43 pm

Received a red from Dine Safe. Closed. Repeat offender. STAY AWAY!
Rammy / November 17, 2014 at 06:12 pm
food was very authentic and i especially loved their okra. The bar selection isnt great but the food makes up for it

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