News Flash
TTC station managers coming to downtown stations
The first phase of a program to implementation station managers at eight downtown subway stations has begun.
The new station managers will be available for customer information, respond to delays and emergencies, report on station maintenance and cleanliness, and support station collectors. They will be located in three zones; one at Union Station, one responsible for King and Queen stations, and one responsible for St. Andrew to Museum stations. There will be nine station managers in total, sharing shifts from Monday to Saturday from 6:30 a.m. to 10 p.m., and on Sunday from 9:30 a.m. to 1 a.m.
Finally, a worthy TTC expenditure?
Discussion
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Now, queue the wait before some idiot commentator says this will just increase their fares in the future. You can't win at all when it comes to the TTC.
I realize the first part of this plan focuses on stations in the downtown core, but couldn’t they place a few north of Bloor, and also along the Bloor-Danforth line? At the very least, there should be one at Bloor/Yonge, the intersection connecting the TTC’s two main lines.
Also, why are station managers available until 1 a.m. on Sunday, but only until 10 p.m. Friday and Saturday? Wouldn’t it make more sense for that to be swapped, given that Friday/Saturday nights are presumably busier in terms of TTC ridership?
The only thing they'll manage to do is waste more money in bloated TTC mgmt costs.
Hilarious... a station manager. What really are they there for??? We've had digital signage for a long time now now, so these positions are straight redundant.
And "support station collectors"... right. So now they'll be the person distracting the collectors while I try and buy tokens, and not just their union chums as per usual?
Bravo TTC. Bravo.
Not wild about the sharing between stations either - how is a manager supposed to be "available to customers"? If the TTC has invented a teleport then it should also be "available to customers".
Those booths really are designed poorly - no communication at all, no space at all. That's something TTC money should go to (together with countless things.
It's funny, the London Tube and Paris Metro used to hire people to come to Toronto to see a transit system that 'worked'.
Now look at the TTC...
The TTC is that bad.