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Grocery Stores

David's Tea

Posted by Dara Skolnick / Posted on April 3, 2009

David's TeaI like tea. A lot. It's awesome with my Saturday morning chocolate chip pancakes, and it even makes my Monday morning toast taste better. This is why I was so excited to visit David's Tea.

Dara and I wander into the Queen Street West store, stopping to giggle at the 'David's Tea girls have gone wild (for the new spring collection)!' sign on the sidewalk.

David's Tea

Dara first notices the design of the store. It is bold and eye-catching with a relaxed vibe. She also mentions the flowers on the front window match the flowers on the spring collection tins.

Kim, who is very friendly and knowledgeable, is working when we arrive, and is handing out samples to customers as they browse the shop. She offers us a sample of the tea of the day - caramel pear. It doesn't taste much like caramel, but it's still really good - like fresh pear juice has been squeezed into my tiny porcelain cup.

As I sip, my eyes wander about the store. There are so many loose-tea-filled silver tins lining one side of the store that it's a bit overwhelming. I ask Kim what she likes and she brings over Exotica, Read My Lips, Vanilla Oolong and Kenya Silverback White.

One sniff of Exotica later, I am in love. Seriously. It is made with lemongrass, red pepper, cinnamon, pineapple and orange peel and reminds me of sitting on a patio in the middle of summer. A few more sniffs and I realize it also smells like my grandmother's sponge cake.

Read My Lips seems like it should be featured for Valentine's Day, but it's actually part of the spring collection. A black tea, the chocolate pieces, peppermint and red candy lips make it not only great to smell but also really fun to look at. We continue exploring.

David's Tea

David's Tea

There's a small counter at the front of the store that seats five or so, for those who'd like to have a cup of tea ($2.50) instead of getting it to go. Buying en masse does seem to be the way to go, though (and the better value - starting at $5.50 for 50 grams, which makes about 25 cups), so that's what we do. After smelling almost half the teas, I buy a small tin of Exotica. Dara goes with Read My Lips and at the last minute throws in a turquoise mug to brew the tea in ($18.50).

David's Tea

David's Tea

Only after we purchase our teas do I notice the cupcakes. No idea why I didn't see them right away - if there's one thing I love more than tea, its cupcakes. They look absolutely incredible, and Kim tells us they are made by a local baker. Guess I'll have to get one next time.

David's Tea

David's Tea

David's Tea

David's Tea

David's Tea

Writing by Laura Stricker, photos by Dara Skolnick.

Discussion

95 Comments

Webeh / February 1, 2009 at 02:39 pm
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I went into David's Tea a few months back and wasn't particularly fond of the service. The staff were very aggressive about making sales, which wasn't the type of experience I was looking for from a tea shop. I haven't been back since.
Cath / February 1, 2009 at 08:22 pm
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Having tried quite a few loose tea vendors over the last few years, there is absolutely something different about David's Tea. I've never had tea that tasted as good as ALL the blends I've tried (and I try on average 5 new teas each trip). The sales staff, in my experience, are lovely and one in particular remembered me after my first visit, as well as what I'd bought. I've been recommending David's to everyone who asks about what I'm drinking.
Lee / February 3, 2009 at 11:53 am
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I'm going to have to disagree with Webeh on this one. My experiences at David's Tea have always been a delight! The staff is friendly, enthusiastic, and know a ton about the teas... oh, the teas! I must have tried 25, and still have at least another 100 to go... Thank you, David, for making tea fun again.
/ February 22, 2009 at 02:10 pm
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Love the place! I've been buying tea there and giving to family as a lil' gift.
Allison / March 1, 2009 at 09:55 pm
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Physically, store looks good. But the staff has mediocre knowledge about tea, and that's exactly what I came there for. It was not so busy when I went in, but I felt rushed to purchase something. Strike one.

When asked whether the tea was from Assam, they merely replied "it's orange pekoe". Strike two. Enough said.

Not a reputable tea store.
Sarah Jay / March 31, 2009 at 09:52 am
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Davids Tea is an amazing experience. I didn't feel rushed to make any purchases- and that's pretty great because I went in really not knowing what I wanted to buy. but I ended up getting an amazing Oolong tea, and will be coming back again. Cheers
pwik tik nik / April 3, 2009 at 10:32 am
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i suspect some of these posts are from either the owner or staff @ David's Tea.

if i am wrong, i apologize, but overly positive (or overly negative) reviews are suspicious.
Candice / April 3, 2009 at 10:50 am
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To the reviewer: It's a super common mistake, so don't feel bad, but: Those are <a href="http://www.pierreherme.com/e-gourmandises/familly.cgi?id=29&;cwsid=1922phAC194316ph7539986">macarons</a>, not <a href="http://en.wikipedia.org/wiki/Macaroon";>macaroons</a>. :)
d-ab / April 3, 2009 at 11:28 am
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I am not a fan of being approached or sold to when I'm shopping in a store, but my experience at David's was something much different. I had questions about all the different teas and left with several sample packages of tea and was given some real insight into the world of tea. It was a very pleasurable experience and I left with a huge smile on my face. I think when retailers in head offices talk about positive customer experiences they are trying to manufacture exactly what I had.
Candice / April 3, 2009 at 11:29 am
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I see they took the paragraph about them out. Aww! Has anyone tried the macarons from here? Are they good? And does anyone know who their supplier is?

I haven't been in Toronto long enough to know who has good macarons and who doesn't, but I'm curious about the ones here, since David's tea is a place I pass fairly regularly.
Tron replying to a comment from pwik tik nik / April 3, 2009 at 11:37 am
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Yeah me too. It seems like all the restaurant reviews have some comments that acts like the restaurant is the best thing since sliced bread.

Also to the photographer, THANKS for the WIDE ANGLE shots of the entire place. I was getting claustrophobic of how there were microscopic shots of only the food in every other review.

How did the tea taste after you 'cooked' it?

Also since we are in the discussion of Teas, Twinings makes some really good flavored teas. Its all over in London, but haven't seen them around in TO.
Tim replying to a comment from Tron / April 3, 2009 at 11:50 am
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We monitor all our comments for suspected activity like this. I think your suspicions are certainly valid but the only way we can actually "catch" an owner or competitor in the act is when they do stuff like making multiple comments under different user names from the same IP address. Or perhaps write a positive comment on one place and then really negative comments on all the competitors' reviews. These are usually clear signs that someone is trying to "game the system".
Jen Ford / April 3, 2009 at 12:25 pm
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I've got a bad craving for some tasty tea and a pink macaron now.

But I'll have to settle for a cup of Tetley and a Mars bar from the vending machine. :(
Anonymous / April 3, 2009 at 02:21 pm
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I was really excited about the David's tea opening last year, and I was hired on to work for them in the first few weeks. I was asked to do some research on local bakeries for them, I'm interested to know if they went with the ones I suggested...

But they dropped me before the store even opened, and I'm pretty sure I did nothing to deserve it! This kind of turned me OFF the whole "David's Tea" experience and I'm perfectly happy going Tealish for my tea, even though it's out of the way for me.
Reality Check / April 3, 2009 at 02:45 pm
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I was just in David's a few days ago. Staff was very knowledgeable and enthusiastic, a medium firm sell. I asked about the purveyors of the macarons and the cupcakes - two different independents without stores, but I of course can't remember the names, sorry.

Atelier Thuet has pretty good macarons (the caramel is mind blowing)
Cath replying to a comment from Tron / April 3, 2009 at 04:00 pm
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and in response to pwik tik nik

I wrote a good review for David's Tea but sorry, I don't work there, neither do I own the place or have any interest other than being a customer. Is it really that difficult to believe some people might like something enough not to complain? Sorry but as cynical as I often am, I gotta call you on yours.
Bad_Self replying to a comment from Candice / April 4, 2009 at 10:48 am
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Please tell me about the macarons.

Haven't found them here really (one lame-o one from Pusateri and okay ones from the frenchie place in Summerhill).
Toronto gal replying to a comment from Webeh / April 4, 2009 at 12:41 pm
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Really? I had just the opposite experience. I've been in a couple of times to try their North African teas. Not quite like the real thing but they're great. I found the staff really friendly and knowledgeable. I would give them another shot...

Also, they have these neat starter packages where you get 6 teas an a strainer ball. Great way to start out.

I found them on the net through sweetspot - truly a great find.

hk / April 4, 2009 at 09:40 pm
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i really like the place but have to agree that the staff was a little too aggressive for my taste, although the more friendly sort of aggressive -- especially when they first opened. i've been a coupla times recently though, and they seem as though they have mellowed out considerably.

good tea. i also bought my mom a kickass teapot for christmas there.
ddt replying to a comment from pwik tik nik / April 10, 2009 at 08:16 pm
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the name "pwik tik nik " is also suspicious
Heather / April 16, 2009 at 12:09 pm
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I'm not going to claim to know anything about tea - but I'm well versed in customer service and I've always found these ladies great.

I've been treated with a lot of patience while making them drag down over 10 containers of tea, digging out gift wrapping or spare boxes during the holiday rush, and even when I ask stupid questions like "Do you have any tea, that's more like coffee in caffeine content - but tastes less harsh than your X blend?"
Kasia / April 18, 2009 at 09:44 pm
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Seeing that people are suspicious of positive reviews convinced me to write my own. I had a great experience in the store because it really is a great store. It's very professionally designed and I immediately assumed that it was a big chain new to Toronto, but in fact the Queen St. location is the first (of more to come). I didn't feel pressured at all, but instead had all of my questions answered with enthusiasm and friendliness. I was there to buy a gift, and ended up choosing a few items including some beautiful glass mugs, but I didn't actually buy any tea so I can't rate it.
I did try the macaroons though, and they were delicious :)

seesue / May 14, 2009 at 11:31 pm
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Tealish is waaaaaaaaaaaaaaaaaaaaaaaaaaaaay better.
arthur replying to a comment from Candice / May 20, 2009 at 05:51 pm
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They got a coconut-lime macaron in today and it was really good.
Rachel / June 28, 2009 at 09:49 pm
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I went into DavidsTea for the first time a few days ago and was blown away not only by the product (awesome) but by the staff (even more awesome). A girl named Vicky was helping me and she was very friendly and patient and answered my million questions with a smile! I hadn't intended on buying anything but came home with two tins of tea: green and fruity (roobios with mangoes) and Earls Garden (earl grey with raspberries). Both are delicious. I would recommend this place to anyone.
Stephanie / July 16, 2009 at 11:18 pm
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I tried David's tea and am not that fond of it. The staff was rude. Since I'm a busy gal, I do recommend boho tea (www.bohotea.com). It's a cute online store that has only organic teas. Their online staff was quick to answer my questions and the delivery was pretty smooth.
brittany / August 4, 2009 at 03:28 pm
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i love davids tea. its an amazing place.
i live in the other end of town, yet i find myself making
weekly trips there
a few people said they try to push sales, i totally disagree
i think it's that the employees are just enthusiastic
the only problem i have come across, is when it gets busy they
tend to just focus on a few customers and ignore the rest
oh well, the tea is totally worth it ..i have yet to try one
i didnt like
and for some reason i never noticed the cupcakes either !! lol
i guess i just get wrapped up in all the tea :D
claudia replying to a comment from Webeh / August 16, 2009 at 11:26 pm
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I second the first comment, very aggressive staff!, At tealish however, they are very relaxed and let you wander and look without making me feel uncomfortable, and were sooo sooo very helpful when I asked for help. Also I think some of their teas are better priced, and they have a wider collection of flavoured green tea.
Alicia Mathlin / August 27, 2009 at 02:03 pm
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I visited David's Tea yesterday {the yonge and eglinton location} and really enjoyed my experience. I had been up late working the night before with the help of some kicking horse and just wanted to get the jitter inducing caffeine out of my system. The Staff had the perfect remedy and promptly recommended the helpful pu'erh ginger. My colleague and I stayed for 2 hours, shamelessly engaged in a business meeting on our original cups of tea and were left uninterrupted. The place was immaculate, bright and airy. I will be returning there for my tea whenever necessary. No, I don't work there or know anyone that does, I just found it lovely and thought I should say so.
Java Mike / January 14, 2010 at 06:20 pm
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Hey, Im down with the new Matcha craze lately, great lattes, but recently I found an awesome Matcha cookie at Yonge and Eglinton, check it out..... I go in pretty often and Ive never noticed it before so it must be new
Jackie Webb / March 21, 2010 at 01:23 am
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I really enjoy them. I'm not much for aggressive salespeople, and I can really see how one might see their attitude as aggressive, but I just found it incredibly enthusiastic. I ended up having a chat with one of the women there about tea and travelling and it was really nice. I also ended up leaving with a few teas. I found them online initially and was pleased that they had a store here in Vancouver. I find any store where the salespeople are willing to show the goods to people over and over with continual sincere good cheer amazing. I mean, I looked at 20 or so different blends the first time I was there and they were willing to show more. I don't think I should have to qualify my comments to say that I don't work there or anything... I just really like them.
Amanda / March 22, 2010 at 06:09 pm
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I've been going to the new location in West Edmonton Mall in Edmonton, AB since it opened up this month (March, 2010) and I love it! It has a great atmosphere and wonderful staff that are very polite, energetic, and knowledgeable of their products! The tea is fantastic and I have already purchased 7 tins of their product and tried approx. 20 different teas! Great place, great tea, great staff and the health benefits are the icing on the cake!
Elaine / May 2, 2010 at 08:54 pm
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I just visited David's Tea in Moncton, New Brunswick for the first time and I absolutely loved my experience. The girl who helped me was a doll (Betty, I think) and she was very knowledgeable and showed me just about everything in the store. Honestly, I usually use tea bags but I bought several loose leaf teas (one called green seduction that smells like heaven) and a gorgeous teapot. I'm hooked now and this is my favorite new spot. I did spend way more money than I expected but not because she was pushy, only because I loved everything! A really fun place.
Traci / June 8, 2010 at 02:26 pm
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I visited Davids Tea about 2 weeks ago in Halifax, Nova Scotia. I found the staff fun and enthusiastic and not aggressive at all. I too spend more money than intended, but l loved everything I tried. I have been back to the store almost daily for a single cup of tea to try several varieties before I make a large purchase. I even have the brochure which I makes notes on so I can remember which teas I like best and why. So far the organic white strawberry and the white tiger top my list!
sharon / July 9, 2010 at 11:48 pm
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i've never had any issue with the staff at david's

i love the tea's - but mind you, they'll smell much stronger than they actually taste. especially if you get an iced tea, really tastes weaker than flavoured water at times.
DJ / September 18, 2010 at 05:27 pm
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I've been to DavidsTea in Oakville, Ontario. The store layout was nice, the product labelling and accessories were funky. It just seemed a little low end (unlike, say, Silk Road Tea Co. here in Victoria, BC---which I have no affiliation with whatsoever). I found the staff to be rather inconsistent. I went there twice, and did indeed experience the hard sell technique, which actually turned me and my cousin off and we ended up leaving. I came back the second time on my next trip by myself and experienced the same hard sell, but the girl who served me was nicer and took a lot of time to help me find the tea I was looking for. But I hate being "stalked" by staff: just greet me and then let me do my shopping, unless I ask a question.

Anyways, the tea blends are great although the tea itself is of fairly low quality. Price point is okay but not really a great value considering the quality of the tea (lots of dust, broken and small leaf fragments, sticks and twigs, and excessive use of flavourings to cover up the quality of the tea itself). My favourite blend isn't tea at all, it's just chopped nuts and beetroot. I also enjoyed the Coffee Pu'erh (my first attempt at drinking pu'erh, I have now bought a bunch of aged raw and cooked pu'erh from quality factories in China).

To summarize: it's a cute store, interesting concept, fun accessories and flavours of tea but it's not for the tea connoisseur (or even amateur), it's more geared towards people just getting into tea or that like the odd cup of very flavoured tea (teens, young adults, occasional/rare tea drinkers). If you're a serious tea drinker, you're probably going to go elsewhere for quality tea (and at a better price). It's fun but it doesn't take tea that seriously. The staff are overly aggressive and they really don't know their tea, unfortunately.
Laura / September 23, 2010 at 10:27 pm
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I recently went to the new David's Tea in the Montreal Eaton's Centre.
It was opening weekend and (naturally) was very busy and had an excessive amount of (very friendly but not pushy) staff. I usually prefer to browse on my own and am put off by overly social staff but I actually found the staff very helpful! Especially in going over the tea sampling and ordering process. I picked an initial tea and the salesgirl recommended a similar popular tea which I loved even more.

As a non- expert on tea I cannot comment on the specifics of their teas or the in-depth knowledge of the staff, but for someone who enjoys tea in general and is looking for great variety, decent prices, and good service I highly recommend David' tea. (I have been back to restock and purchase a very cute reasonably priced mug)
DJ replying to a comment from DJ / September 24, 2010 at 10:14 pm
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I wanted to make an update to my earlier comment. Ironically, I ended up in Oakville again and I made a recent trip to the store again and the staff were extremely helpful and not pushy at all. In fact, they were very pleasant and charming and we had a nice chat. I ended up buying a bunch of tea and a nice mug. I sort of wish I could delete my last comment as it was more based on my first visit (and I think I was in a really bad mood that day LOL).

The tea is delicious, however I do still believe it is of low quality tea and uses flavourings to cover the quality of the leaves. However, the flavours are fun and there is a nice wide array of types and flavours of tea. The accessories are very nice, high quality accessories, and the store is fresh and fun looking. Again, for general tea lovers like myself, the tea is decent but it's not gourmet or high-quality (and in fact, I believe the owner/founder of the business said so himself as his target market is not for the high-end tea snobs).
WinnipegGal / September 29, 2010 at 04:28 pm
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Steeped Tea is better. It's been around longer, and when I went to go check out David's Tea, I found that a lot of their hardware (teapots, etc) are virtually identical to the ones Steeped Tea has to offer. Also, while I was looking around, there were 2 sales associates too busy talking to each other to bother talking to customers. I actually got them a sale by telling a customer how great the Brewt is. They owe me a commission.

I'd rather have a tea party in the comfort of my own home, and be able to sample the different teas available than have to go and buy from people who obviously can't be bothered to stop their conversation to help a customer.
Brian replying to a comment from Jackie Webb / October 1, 2010 at 01:04 pm
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Hi Jackie,

I read that you are from Vancouver as well. I am fairly new when it comes to drinking tea and one of my co-worker's recommended the store. I am worried that I will get completely lost or ignored if I go to the store. I have done some research and have made a list of possible teas that I want to purchase. From your experience, will the staff let me wander the store or even better if they can educate me a little about my selection to help me choose which teas from each category I should start with.

Thank you in advance for your time.
Emily Farrell / October 8, 2010 at 12:46 pm
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I have recently bought a gas burning stove. It has become very difficult to steep tea on this new stove, as there are no heat settings low enough to allow it to steep slowly. It keeps burning! Is there anything available in stores that can make my gas stove steeping experience less steamy?
Tracy / December 27, 2010 at 11:40 pm
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I know this is a little late for a comment, but there wasn't even a David's Tea in Edmonton when this was written! There are two stores that I know of now, one in West Edmonton Mall and one in Southgate. I haven't been to the WEM one but I have frequented the Southgate one, and I have to say that it is one of my absolute favorite stores. I was really surprised to read some of the negative reviews on here, but maybe it's a store-to-store kind of thing because the staff at Southgate are absolutely amazing. A typical venture into the store for me begins with me being greeted and offered a taste of the tea of the day immediately, and if they're busy with a customer, then I am always at least acknowledged. They let me know about the tea I'm tasting and then ask if I'm looking for anything in particular. I have never felt pressured to make a decision and they offer amazing suggestions. They are so friendly and all seem so excited and happy to work there and I feel like that really makes a difference when I shop somewhere. I almost never shop at the tea shop that I used to because the customer service there is nothing compared to David's. I love the tea and haven't found a flavor I didn't like. I find the prices to be super reasonable - the same amount of tea at the place I used to go to would be double or triple the price I pay at David's.
Sean / January 8, 2011 at 10:26 pm
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Don't get me wrong, I love David's tea...but I'd really like to see more seating!

One other thing.....why is it only staffed by women? Do guys not know how to sell tea? It seems like we have gotten passed that.....
SL replying to a comment from DJ / January 12, 2011 at 01:50 pm
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In reference to your comment about how "the tea is decent but it's not gourmet or high-quality (and in fact, I believe the owner/founder of the business said so himself as his target market is not for the high-end tea snobs"...his point is that tea is for EVERYONE, not just for stereotypical tea drinkers such as old ladies or rich people and their afternoon tea. This doesn't mean that since it isn't for "high-end tea snobs", that the quality is poorer, but that loose-leaf tea is inexpensive and easy to make.
Margot / May 11, 2011 at 02:31 pm
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I started going to David's Tea a bit more than a month ago and I've been really impressed by the tea but also the customer service at all the locations. The sales people always have time to talk about the teas and to suggest what you'd like based on really vague things like "I'm looking for something to make me happy with a little bit of spice which is good iced" the next thing that you know, they've brought down five teas for you to sample. Even on days that I've come in and its been really busy, they still seem to pay attention to all their customers: very impressive. Finally, they've given me really greta tips to save money like how the leaves from the Skinny can be reused up to three times. I've always loved tea but Davids Tea makes blends so different from anything else I've ever tried and every time I visit it seems like there's a new blend. Very impressive.
Kim replying to a comment from Webeh / June 2, 2011 at 10:33 am
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Never been to or heard of David's Tea before yesterday. An employee, who wasn't working there at the time, was drinking both a hot and a cold beverage from the store. When I made a comment, she laughed and told me she was addicted to their teas and described the ones she had. I had time to waste, so I went into their store, tried out a flavor and ended up walking out with $50 worth of the products. By choice, Webeh. I've always loved herbel teas but never imagined the possibility of all the mixes that David's Tea has. Ordinary teas are no longer satisfying for me. Thanks to both girls (I don't know their names) at the NorthGate Square location in North Bay for all of their help. They should get raises,lol.
moles / June 8, 2011 at 03:20 pm
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I hate to be the one to say the emperor has no clothes, but... this reviewer hits the nail on the head: you walk into the store, the hyped-up, oversmiling staff starts pulling out teas for you to look at and smell. And they do look great: big chunks of nuts, real dried fruit,and more.

And they do smell great: really rich, interesting blends.

And so you buy, and take your tea home. And then try as you may, you can't get your tea to taste good; no matter how you experiment with water type and temperature and method and steeping times, the tea is wimpy tasting. Because what looks good and smells good doesn't necessarily steep well and make a good tea.

I know this well because I'm a tea fan. So as well as buying two different kinds of teas from DavidsTea, I've received almost a dozen different kinds of DavidsTea as gifts over the past two years. (I live near the Annex store).

It all makes up as wimpy, weak-tasting tea.
Erin / July 1, 2011 at 10:23 am
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I have been back to the DAVIDsTEA location that has just opened in Victoria more times than I can count, and I must say not only does the Manager and the guy that works there know me almost too well, but I have yet to taste a tea I was not crazy about. I know my hubby has tasted a few and he tells me each time: "It tastes like tea", he never notices the flavour levels in the tea, oh I do! When I tried Buttered Rum, the rum flavour hit me so hard I almost spit the tea on the guy who served me the sample. But it is delicious, and I find although most of their teas suggest 1.5tsp, I never put more than 1tsp into my cup, that extra .5tsp is almost too much!

Loved what I read here, I hope the the Johnson St store is just as great!
dharmapearl / July 10, 2011 at 10:42 am
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I'd like to address some of the questions/issues posted here :

First of all, I'm the "real-deal-customer", and I can promiss you that David's Tea has changed my life. I had to give up on coffee for health reasons and I was craving it every day, until I discovered David's Tea in Laval, Qc. Coffee ? Tell me again, what is coffee ? End of story.

Second of all, yes, Twinings makes good teas (which you can find easily in groceries all over the province of Quebec), but David's Tea is a whole new plane of existence (I know, you think I'm over-selling it, but this is how I really feel about it).

Most of their black teas/pu'erh have the heartiness of coffee, especially when you add milk to them, but with a whole new set of flavours. I can't get enough!

So go ahead, discover for yourself, and enjoy.
(Please forgive my mistakes, English isn't my first language.)
dharmapearl replying to a comment from moles / July 10, 2011 at 10:52 am
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I will state the obvious : try using more tea. Some mugs can hold up to 1 3/4 cups of water, so you have to take that into account.
ben replying to a comment from Allison / July 21, 2011 at 10:22 pm
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orange pekoe isnt from assam, the assam black tea they have is
ben replying to a comment from Allison / July 21, 2011 at 10:25 pm
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and the tea taste great u have to steep it longer or with decent water and there straight teas are very good including a first flush darjeeling, a rare korean green tea and really good white teas. u cant judge the quality of their teas by trying just the fun flavoured ones they do have solid straight teas as well
momo / February 29, 2012 at 10:18 pm
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I like the fact they use very clean, reverse osmosis water!
Great service, friendly staff at the Dufferin Mall location.
Sarah replying to a comment from Jen Ford / June 14, 2012 at 11:55 am
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As much as I love DavidsTea (Ottawa), sometimes a cup of tetley and a mars bar are perfect!
I'm mostly a black or white tea drinker - not much of a fan of the greens, reds or herbals ~ but honestly, DavidsTea is probably one of my favourite places to go to try something new. Because it is kind of a cafe chain, I feel like there is less pressure from the staff to be knowledgeable. The service isn't pretentious and the variety/prices are great. I loved this blog post and hope to stop by the Queen West DavidsTea when I'm in Toronto next week!
eve / August 24, 2012 at 12:45 pm
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what I love about david's tea is that they have a lot of choices for organic teas. I cant get enough of it, my cabinet is filled with those silver cans...! Love the silver needle, the organic cream of earl grey, the organic glow, the organic green jasmine...They have teas I had never seen anywhere else before. About the service I go to the vancouver store on 4th and sometime downtown, never had any problems, most of them are very knowledgeable and you can tell they are tea lovers!!!
christi jenkins / September 24, 2012 at 04:16 pm
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Love Davids Tea!! The girls in the Guildford Surrey location are approachable .. super friendly and are knowledgeable. I go just about daily.. and have a nice tea collection going! Thanks girls♥♡
christi jenkins / September 24, 2012 at 04:26 pm
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David's tea Guildford Surrey location rocks! Heidi T .. knows her tea!! I would cAll her and Charlotte tea experts!!
Reggie Jackson / October 17, 2012 at 12:05 pm
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I absolutely love David's Tea! It is an inexpensive obsession. Much cheaper than wine or Lululemon which are my other loves. I used to drink tea in my teens, but switched to coffee and Starbucks in my twenties. In July I was in the Oakridge David's Tea store and was given a sample of Jessie's Tea. I bought a cute tea pot with an infuser and have been going back almost every week for more. I am a teacher and my students love the smell of the tea! I like to switch things up, but my latest craves have been Read My Lips, Red Velvet Cake, Oh Canada, Chocolate Orange, and Organic Super Chocolate. I am so happy I found this new hobby! It is such fun to brew tea rather than use a tea bag. I sip through a straw though. I did notice it was staining my teeth after a month!
Henry / November 11, 2012 at 10:07 am
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I have been going to David Tea's for oh maybe at least 3 years. I have about 5 of their refillable tins as tea is my main hot beverage. On average I spend $40-60 per visit. I have notice over the the past year their sales staff have become very agressive to make a sale and push their products. Then 2 weeks ago, I had my final straw when I visited the David's Tea outlet on Queen St, Toronto. I asked for litchee and kenyan tinderet which were out stock. Then I gave my tin labelled "Chai"and asked to be filled up with "Chai. The next day when about to make myself some tea, I saw it was filled with Pumpkin Chai...it was weak and gimmicky with an awful flavour. I thought of returning it but thought I would be told it was my fault for not checking before I left the store. I think the staff was just trying to get rid of the season's stock as it was clearly not what I asked for and she didn't want me leaving the store empty-handed. I have decided no more David's Tea for me. I have found another supplier of tea and one who provides "real" chai. David Tea's all over Toronto and it def has a presence with a wide range of products. However, based on my several past experiences, I feel staff are being trained to be great "sales" people but question their ethics. Farewell David Tea...
Icemonstah / December 29, 2012 at 09:03 pm
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Davids Tea is truly a great tea store. It has changed my total perspective on teas, my friends had first introduced me to the Red velvet cake tea, and when i went in t the store to purchase it, the associate there recommended some other teas to me, and to be honest they were lovely teas. Mango diablo, kiwi's grand adventure and cocomint cream. yum yum!!! Not once have i felt pressured to purchase anything, i sniffed at least 12 teas at once and honestly left with 2 25g packets, without anyone making me feel like i wasted their time. True customer service, but as a personal experience, nothing will ever beat St.Huberts customer service. *mwah*
Vanessa / January 18, 2013 at 03:06 am
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I bought some Honey Bee from David's Tea and don't have much experience buying it. I drink a lot of traditional Chinese tea (which I love!) but nothing of this sort before!
I thought the tea was overpriced but I do steep the leaves 3-4 times each time I make tea. It's good but I dunno...I'm split on if I should go back to try more teas or stick with the cheaper tea my parents get
Vanessa / January 21, 2013 at 01:21 am
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So purrddyy~
Katherine / February 6, 2013 at 09:49 pm
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Has anyone ever placed an order online? I love the pumpkin chai tea but I can't find it in store anymore as it is part of their fall line. I see its in their website though so I was thinking of going that route. Just wondering if anyone has had any experiences good or bad.
Linds replying to a comment from Katherine / February 18, 2013 at 04:39 pm
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I had a good experience with ordering online. It didn't take long at all and they send some free samples in the box as well. I order online when I can no longer get the tea I want in the store and have never had a problem.
Tony / February 24, 2013 at 10:13 pm
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Why would one pay approximately 50% more at Davids Tea($25 for 250g) for Rooibus tea than at Murchies ($13 for 250g)downtown Victoria. Seems like a bit of a ripoff to me.
Maria replying to a comment from Katherine / February 28, 2013 at 08:09 pm
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Ordering on-line is fantastic! Their service is amazing and they even include 3 free samples.
Dawn / March 10, 2013 at 11:45 am
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HI there, I discovered David's tea back on Dec 25th, when my daughter Olivia purchased the ex large clear mug for me and 5-6 herbal teas. I was trying to get back to health, lose weight and find myself. WELL, let me tell you, it changed my life. I LOVE David's Tea...it has made ALL the difference. I have shunned the red wine (drink only on occasion now) and picked up the tea. I have lost 53 lbs and found myself!! I am addicted to Cocomint Cream, Forever Nuts and Copabanana. I have never felt or looked better and I would never give up my tea. I have even converted a few folks. I have tried other teas (home selling parties) but it it NOT the same, is more expensive and the taste cannot compare. Take it from me, David's Tea can help you feel better too!!
Carol /Sargeant / April 2, 2013 at 01:29 am
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Hi
I received a box of David's "Round the World" teas for Christmas and need to know if they are Gluten-Free. Does anyone know. Thanks
Stephanie replying to a comment from Carol /Sargeant / April 2, 2013 at 04:47 am
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Hello! DAVIDsTEA teas are all gluten free, but they do not come from a certified gluten free facility. My mother in law is sensitive to gluten and she drinks DAVIDsTEA all the time, but if you are highly highly sensitive... there's a chance that somewhere along the way (picking/processing/mixing/etc) there may have been gluten in the environment that came in contact with the tea.

So yes, the teas themselves are gluten free, but the processing facilities are not.
Carol / April 6, 2013 at 12:54 am
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Thank you Stephanie. I appreciate your reply as I am celiac and need to avoid gluten also. Carol
mary / April 10, 2013 at 09:12 pm
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Im all for tea, I love tea, and davids tea definitely has a good selection. I've also never experienced poor service, maybe a little pushy but thats sales. I dont normally care about dress codes im sure its nice to not inforce uniforms but this one lady helping me today (april 10/13) was fully taking advantage of the situtation. She was in , not only ripped jeans, but one leg was completely ripped over you could see her entire leg. Arent you suppose to be representing the company? It was awful and even though she was kind, she made the company look sloppy.
Carol replying to a comment from Emily Farrell / July 20, 2013 at 05:26 pm
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You don't keep the tea pot on the burner for steeping. Different types of teas have their own water temperature for steeping. Most teas optimum temperature is well below 212F. There are different steeping times for different teas. If you oversteep they will be bitter, particularly good quality green teas.
Sam / August 30, 2013 at 01:52 am
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What to talk to someone that really knows tea. Talk to Vancouver's Tea Expert Nancy Prokosh of Tealicious Tea Company. She is an online Tea Store in Port Coquitlam and knows her Teas, plus her Teas have no fillers in them. Best Tea I have ever had!! Especially try the Apple & Pear Tulsi (look under the Herbal section of her site). Soooo YUUUUMMMMM

The kids that get hired at big chain's hardly know anything about what they are trying to talk about. They are just there to punch in your order and take your cash. www.tealiciousteacompany.com Plus how can you drink tea filled with sprinkles and candy, etc. That's not tea!
Davina / September 16, 2013 at 12:04 am
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I just went to the location in Vancouver at Oakrdige Mall. The staff were great, the teas were overwhelmingly aromatic, nothing out of the ordinary. However, the quality of the merchandise surprised me - in a bad way. One of the mugs that I got (the heat sensitive ones that change colour with heat) was incredibly poor quality. When the salesgirl opened the box in the store to make sure the mug was in good condition, a whole piece of the graphic fell off! That should have alerted me not to buy the mug, but I was blinded its the cute Scandinavian graphics. The salesgirl got me a new mug with graphics intact, laughed nervously about the first mug being "a lemon" and "really weird." So, in my stupidity, I bought the mug and what do you know? After only three washes (by hand and with a soft sponge) parts of the graphics have sloughed off. I shouldn't be surprised. It's really my own fault for not walking away from the purchase. But Still! I have to complain about the horrible quality of the mug. Yeah, I shouldn't have purchased it after seeing a major defect, but maybe David's Teas shouldn't be selling mugs of such terrible quality?

Another bone to pick: some of their teas have artificial flavouring. Now, I'm not a tea expert, but that seems kind of... gross? Unnatural? Not the way it should be? I found out after the salesgirl let me sniff one of her favourite teas (a strawberry something or other). The scent of strawberry was as subtle as an Herbal Essences shampoo. I asked whether it had artificial flavouring and she admitted that it did "but it smells soooo good!" Right. That's just not okay with me. When I think of tea I think of natural ingredients - leaves, nuts, berries - that have been dehydrated. I don't want to sip a chemical bath that "smells sooo good." I wish the labelling for added artificial or "natural" flavours was clearer. Because of this and the poor quality of the merchandise I will not shop at David's Tea.
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belle / December 10, 2013 at 02:26 am
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HI
When Davids Tea came to Canada the tea was full of flavor but now the tea has the aroma but the flavor is lacking and when I brought it at the store hoping for full body flavor they don't give you the full one scoop they put less in it so the taste is weak like drinking warm water.
Cassandra / December 10, 2013 at 11:13 am
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I ordered from they're online service my regular group of teas, and got a significantly less amount then I do in stores. Extreamly disapointed they should be more consistent. Not only that but they're customer service isn't very on the ball and taking a long time to come up with some sort of compensation.
Pearl Fraser / April 8, 2014 at 12:05 am
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I stopped in at David's Tea's today in Nanaimo BC. I bought some tea,and two London Fog's one for me one for my sister who was waiting in my car.Off we drove with our London Fog's,which we both had in Victoria last month,I must say the London Fog's we had in Victoria were the best ever!The two we bought in Nanaimo were like water flavored with some milk!I paid good money for them!Made both with the cream earl grey Tea.What a disappointment today in Nanaimo!!! Pearl Fraser
nv replying to a comment from belle / June 24, 2014 at 06:44 pm
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David's didn't come to Canada, they ARE Canadian.
Having visited numerous outlets throughout the GTA, I have to say that I have never had a bad experience. Their teas are great, better than the dust sold in bags in the grocery stores.
They must be doing something right, there have been a few other tea stores but none are open any longer. Their only competition is Teavana and they are owned by Starbucks now.

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