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Grocery Stores

Astra Deli & Catering

Posted by Staff / Posted on August 5, 2009

Astra Deli & Catering TorontoAstra Deli & Catering is a Bloor West Village landmark. They are known for their hash black forest Virginia frankfurters, sausages, pates, liver sausages, old fashioned head cheese and corn beef.

Discussion

8 Comments

maris / June 23, 2011 at 10:58 am
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I went to Astra Deli on June 21, shortly before they were closing. I was shocked to find a guy talking to an employee while SMOKING inside the deli. I immediately took a picture of the guy smoking and the employee who was working at the time. I confronted the employee, letting him know that first of all it was illegal to allow people to smoke inside the deli, and second of all I am pregnant and this was not good for me. Instead of being understanding, he became belligerent with me. He started yelling at me and told me to take my business elsewhere. Later that evening I tried calling Astra Deli to speak to an owner or manager and the same old man answered and yelled at me calling me a "Russian spy". The next day I called and reached a manager who told me I was lying (I have a picture) and then said she had no time for me and hung up on me. I IMMEDIATELY sent my picture of the guy smoking to Toronto Public Health.

Customer service is by far the worst in the city. And honestly, letting a customer smoke in the deli? It's disgusting.
Sean / November 13, 2012 at 02:02 pm
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Inspected on: November 7, 2012
Inspection finding: Yellow (Conditional Pass)
Number of infractions: 7 (Minor: 3, Significant: 3, Crucial: 1)
Crucial infractions include: Failure to ensure/provide for proper employee hygiene/handwashing
Adrienne / November 21, 2012 at 05:28 pm
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Awesome food but terrible customer service. Like the soup nazi of Toronto.
General / December 20, 2012 at 01:36 pm
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I can not believe that you took pictures and Ratted them out. This is the same behaviour that the government made kids do before the war, tell on your parents and send them to jail. Shame on you. I hope someone takes a picture of you doing something questionable and makes you go through the same you made them go through.
professional editing / January 15, 2013 at 06:58 pm
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Smoking inside a store is not acceptable. Maybe the employee was too junior and afraid of offending the customer.
Food Critic / October 1, 2013 at 08:49 am
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Great Food! Done Right! End of Story!!!
Tom / November 6, 2013 at 12:43 pm
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I am so discussed by this place. First of all when I was trying to buy a bread I have noticed a mice's poops on the shelve where the bread was. I could not believe my eyes. I also heard that the owner is a cheap ass who hires girls for couple months and then fires them to avoid paying employment taxes. SAD! SAD! SAD! I am not coming back, that's for sure!
Brad / November 11, 2013 at 11:06 am
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Shop here at your own risk. Has unwritten Health code violations written all over it and can't imagine what back of house looks like. Terrible customer service to compliment the botchalism.

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