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Fashion Stores

SAIL

Posted by Staff / Posted on May 2, 2012

SAIL store TorontoSAIL is a newcomer to the outdoors store scene in the GTA. Based in Quebec, SAIL recently expanded into Ontario and opened stores in Vaughan and Oshawa. A third Ontario location is slated to open in Burlington sometime this spring. Similar in size and scope to Bass Pro Shops, SAIL succeeds where Bass Pro has failed - in the hiking boots department. SAIL carries an impressive array of brands that run the gamut from entry-level selections like The North Face and Salomon, to premium names like Mammut, and even super-premium like Lowa. Other brands carried are: Merrell, Patagonia, Keen, and Ecco. SAIL is definitely a place to check out for hiking boots, especially if you live close to Vaughan.

Discussion

5 Comments

Eric / May 9, 2012 at 02:12 am
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HOTPOTATO brand will be showing in the sail store soon.
Jillian / August 12, 2012 at 08:09 pm
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Waste of time it's a shoebox compared to Bass Pro Shops. Not crazy about the assortment and sure customer service is great as I was the only one shopping in the store during my visit but I must say if your one that pays a 100% mark up for a fancy name or label on your boot sail is perfect for you. I bought a pair of Redhead hunting boots and after a year of heavy use bass pro replaced them no questions asked. They back their brand big time, something North Face or Columbia or whoever else... won't do...
Frustrated / August 21, 2013 at 08:38 pm
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Sail Store Oshawa needs a complete change in staff for the Hunting department. Please bring in people who have a clue.
Ken / August 6, 2014 at 03:18 pm
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ARGH NO Trekking gloves~!!! Will somebody please stock Hilleberg Tents~!!! No Fjallraven~!!! ARRRRRGH~!!!!

- This is what i sound like in Sail.
Back@Frustrated / January 28, 2015 at 03:01 pm
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I'll have you know, that if management allowed the hunting department to deal with consumers the way they wanted to, you would've had as much brighter experience.
But since management has a terrible attitude towards the top floor, the experienced workers have been dropping like flies and the only employees they can get now are inexperienced, nonlicensed, and uneducated teenagers.
It isn't the staff that needs a changeup, it's the store manager. I've had nothing but great experiences with the staff that opened the store. But each and every time I go in for a purchase it's either not in stock and they don't know when it will be available, or they discontinued that item. Being of retail experience, I know that it isn't the staff's fault. It's the buyers, and the unorganized management.
But I do agree with the change up now. My last visit, I was met by an employee who couldn't go behind the counter at the guns or even handle it for that matter because he didn't have his PAL. As well as another younger man who really had no idea what he was telling me. Just a lot of pushing for things I didnt need. I miss the old staff, who would walk through he'll or high water to serve anyone to the fullest potential. I never left unhappy, now I leave with the thought that I'd rather go to Gagnons.

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