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Fashion Stores

Oliver Jewellery

Posted by Staff / Posted on November 20, 2009

Oliver JewelleryOliver Jewellery is somewhat notorious for their endless TV commercials starring owner and "Cashman" Russell Oliver. Do you have gold or jewellery to sell? He'll give you cash!



Alley / January 14, 2011 at 01:19 am
Oliver Is the biggest crook, he has taken wedding rings, engagement rings, and it is so hard to believe that he has a wife and kids just by the way he advertises himself with the woman on the background. He pays the lowest amount for gold and he also buys stolen gold from people. So many cases and stolen jewelry has been reported, so please do not sell or buy jewelry from oliver jewelry, because he will either pay less for your jewlery or he will sell you stolen jewelry.
Alley / January 14, 2011 at 01:27 am
Karma is a bitch Oliver and trust me all the stolen jewelry will be given back to there rightful owners, trust me
Steven / April 11, 2011 at 11:06 pm
Oliver is motivating people to start breakins or encouraging thiefs to steel gold from the people house and bring to home for sale. No question asked.The governement is blind and going no thing. No action against him.
Olivia / August 9, 2011 at 12:20 pm

I recently visited Oliver's Jeweler located on Eglinton Ave. Toronto.

I went in with diamond gold ring. I believe the person I initally spoke to was Oliver's son. It was one of the worst customer service moments I have ever experienced in my life.

Not only was I extremely rushed and spoken down to but when I asked how much they would pay me I was told that I had to tell them how much I wanted.
When I told the guy the ring was a gift and I did not know the value, he refused to give me a price. He mockingly said to me "how much do you think the diamond is worth" and I told him I am not the expert and do not know the value of diamonds where as he replied "the value is how much it means to you". He again said "how much do you want" and I replied sarcasticly, "fine, $10,000" and he said "I will give you $200" and proceeded to go to the back area and talk about me with his colleagues (I could see and hear in).
During this time a woman walked in and the same d-bag came out and said to her "It's worth $1000, I'll give you $900". I asked said d-bag why he could give her an estimate and not me (at this point i was fuming).

Suddenly Oliver popped out (I believe he heard most of this discussion) of the back and asked if "anyone wanted to be on tv for an interview with (can't remember the channel)" ...he then looked at me and asked if I wanted to do it. I told him I didn't think he wanted someone pissed off to do the interview. He asked me why. I told him. He did not apologize on behalf of his employee (or possibly son) being beyond rude and cocky to me. He made a passive aggressive comment insinuating that I am stupid. And H
he simply told me to have it appraised and come back.

I proceeded to go across the street to another "pawn" shop. The woman there was very curteous, friendly and informative. She evacluated my piece, gave me an approximate amount she would offer and even recommended I wait to sell because Diamonds are not worth much right now.

I will NEVER go back to Oliver's. EVER.
george / May 14, 2012 at 09:36 pm
Well selling gold is never really fun but i just went there this week at his new location next to his old and it was pretty good. They kept 10% so maket value - 10%
I thought that was fair, i expected less but was pleased.
I didnt see stuff for sale though pretty sure he just buys.
its not an A+ experience but pretty darn good
Arpreach / August 21, 2012 at 07:24 pm
Selling gold is always going to be let down. You can buy a NEW gold necklace from a jewellery store, like Birks, pay $3000 for it, and then walk across the street 2 minutes later to hock it or pawn it, and you only get 300 bucks. The problem is, gold is only worth what it weighs - pawn shops don't care what you paid the jewellery store. You might want to think about how much money the jewellery stores are making off you, not the pawn shops. Though this might not always be the case, I hope it helps make everyone feel a little better about the whole buy and sell gold and jewellery game. Thanks for reading.
Arpreach / September 6, 2012 at 01:42 pm
Hey all . . . you might be interested to know that Russell Oliver has a new official blog.
nick / October 29, 2012 at 12:26 pm
I wonder if Oliver gets his best jewellery in Calgary he would be smart if he did.
Jordan / November 19, 2012 at 12:54 pm
I love the calgary jewellery. It has something really nice about it. What makes your jewellery different than everybody elses?
Christine / January 3, 2013 at 11:53 am
You guys STINK!!!!!!!!
Take my jewellery and don't pay me for it after asking me how much I was wanting for it.
Glad you can take people's stuff and NOT follow thru on anything you promise. I was leary about you guys but i tried to give you the benefit of a doubt. Needed that money you promised.
Thanks for NOTHING.
John / July 12, 2013 at 12:09 pm
Oliver Jewellery is ranked on of the top Cash For Gold Locations on the Toronto Gold Exchange! But im skeptical because I got a better deal from Oren.
Kris / September 3, 2013 at 12:26 am
My mom can't speak good english. So as I was sotting on the chaira waiting for my mom I hear from my mom that she wanted the jewellery back because he said a crappy price for it. I then hear him say "What? My back doesn't hurt. I don't know what you're saying" when my mom specifically said "ok gimme it back." I stand up to him and said "my mom may not have the best english but I think she made it clear that she wants her jewellery back & I don't know if you're trying to be funny here but knock it off" he totally pissed me off because he was trying to be a tough guy with my mother. As a female that attends high school close to Olivers, me and my friends usually see Oliver standing right outside the door.. I guess so he can get the attention he wants from his commercial.. but we just laugh at him because that commercial is hilarious. So... everyone stay away.. unless you want rude service
Lorif / October 17, 2013 at 12:41 pm
It seems people want the money they paid for their gold and unfortunatly from the looks of it, they will buy it for the value of the gold itself not the fact that it's jewelry. So go find out the melt value then go there but there is a LOT of haggaling and on top of it, you have to deal teh arrogant obnoxious condesending attitude that he seems to be infamous for. Also ******BY ALL MEANS**** check internet reviews elsewhere like google reviews to check for people's experiences so you know what to face.

It's best to sell privately unless you're desperate for money.
Josef Smidrkal / December 18, 2013 at 12:51 pm
I am sick and tired of your ugly commercial announcements.
I wouldn’t sell you anything or buy something from you.
Your commercials are disgraced to all of us.
Jason / September 21, 2014 at 11:59 am
I don't think I would go so far as to call people crooks without proof but common sense tells me Oliver is not in business to lose money and naturally he is going to pay as low as he can get away with. No different than pawn brokers or any similar business. The assumption is that if your selling your gold your in need of quick cash and they take advantage of this and in most cases a sum is offered that may not be a fair amount but many people will take it even if it's half the value of the item. They offer you an amount that may not be based on the actual gold content for example and you can either choose to take it or leave it.
Dan / September 21, 2014 at 12:17 pm
Smart people live within their means and don't put themselves in a position of having to sell their jewelry and be scalped by unscrupulous individuals who prey on someone else's hard times. Our society is full of these kinds of parasites. Learn from these stories and don't fall prey to this. Live within your means and hold on to your valuables.
Emilio / November 22, 2014 at 02:59 pm
Iv been to the jewerly store several times
Iv never "Sold" but have purchased several
Pieces I'm very happy with the purchases
Iv made they were caring and helpfull
Iv spent thousands there il keep going back
For the great deals :-).
Stephanie / March 2, 2015 at 05:21 pm
I want to post about my experience at the Pickering location this afternoon. I was inquiring about the worth of my parents' wedding bands and was instantly shut down by sarcasm and rudeness. I was not expecting a lot of money in return and was just simply inquiring what I could get for the rings as they are of no worth to me. I was interrupted saying the rings could not be re-sold and he would just melt down the gold. I asked how much could I get for that, and he would not provide me any information unless I knew because he could not talk numbers until I knew what I wanted. What I am questioning is that he would not even give me the worth of gold from the weight without trying to scam me of that too? I could not believe how rude he was from the very beginning, and it must have not been to just me as the people ahead of us left upset from his attitude as well. I was just simply inquiring, not demanding, rude or impolite in anyway and cannot believe the unprofessionalism I experienced during my first time here. I most definitely never be returning here or refer ANY person looking into this.
Meiko Lucas / March 20, 2015 at 10:21 pm
The way Oliver or for that matter any body does business is sure to attract lots of brickbats and criticism. But if you look at it objectively, he is merely helping himself by helping others. People in distress and urgent need of money do get immediate help through his services. Though looking bad, it still is a legitimate business.
Joe / April 20, 2015 at 03:02 pm
Both the cash man and his dumb looking son are the biggest scam artists in the buisness. I was lied to and ripped off right to the end. To get the amount we agreed on I had to go to a variety store and buy 2 chocolate bars for the cash pig and then they still shorted me out an extra 10 dollars. I was fed up and tired, thats how they win they drive you crazy with BS. They treat you like a loser by waiving cash in your face. Russel actually lost his temper on me because I was shopping around, how professional. For the most part they are all scum bags in that buisness but Russel and that dumb sac of potatoes son of his are the biggest scum bags of all. They have no skill in life other than ripping you off of your jewellery and selling it for a lot more. Just read all the comments above here and if you still dont believe and you can handle the game playing and lies then go in and see for yourself. Lets see how good Russel and potatoe head sell in hell

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