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Fashion Stores

Minh Chau Optical

Posted by Staff / Posted on December 17, 2009

Minh Chau OpticalMinh Chau Optical is a recent arrival in Chinatown that specializes in blingy eyewear designs from labels like Chrome Hearts and IC! Berlin, and while their range starts on the very low end at $60, they stock frames costing over $2,000, and special order items carrying price tags up to $137,000.

Discussion

34 Comments

James Braithwaite / January 5, 2010 at 03:11 pm
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I bought a pair of glasses from Minh Chau last Sunday. They have a fantastic selection, and the customer service was wonderful. I really recommend this place to anyone.

James
Terry Zuckerman / February 18, 2010 at 06:34 pm
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I love this place. I bought both my glasses and sunglasses here. The price was amazing and this one man was really helpful. I forgot his name though. This is the only reason why I go to Chinatown.
Dae Jeong / February 21, 2010 at 04:07 pm
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I really like it here. The prices are good.
Joon Park / March 12, 2010 at 05:10 pm
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I went here with my friend. It's very good.
John Guest / April 7, 2010 at 11:16 pm
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I just picked up my new glasses today from them. They have a great selection and they are very helpful especially Jason. I will buy from them again...
Seth / April 16, 2010 at 09:01 pm
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This is the best place ever! Everyone has to go here.
Robert / April 27, 2010 at 12:46 am
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This place is too good to be truth. the selections absolutely stunning!
staffs very helpful, patient, incredible informed. Highly recommended, truly hidden gems. I will be a customer for a longtime. Many thanks Minhchau optical
Mark / January 27, 2011 at 03:13 pm
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A year later, my lenses from here are cracking around the corners. My year's supply of contacts were duds -- completely out of whack, and when I went back to correct the issue, Jason brushed me off and told me it was because I was old. Hmm, odd, because a sample pair from the optician were just fine. I was completely robbed. Wouldn't recommend the place to my worst enemy.
Minh Chau Optical replying to a comment from Mark / February 6, 2011 at 06:05 pm
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Minh Chau Optical Managers Response:

Hello Mark,

Thank you for bringing this situation to our attention. We are surprised to hear about this, as our business focus is on providing exceptional customer service. We apologize for any miscommunication, and hope you will stop by the store so that we can clarify the matter.
Sandy / February 7, 2011 at 12:38 pm
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This is a great store and I come here often for my contact lenses. I've never had a problem with them, and often while Im waiting for my order to arrive they give me trial pairs to use in the meantime.

It's a beautiful store with a great selection of frames, very nice and good pricing.

I highly recommend for people to stop by and take a look.
keith / February 11, 2011 at 11:42 am
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They have a great selection of frames .... i own about 8 or 9 pairs from Pro Design Paul Smith ... IC Berlin Tag, Oliver Peoples etc etc ... when i was there and explained i was looking for a tortoise shell frame similar to my IC Berlins .... they kept showing me my Pro Designs in Tortoise shell that i kept telling them i have in black..... when i finally said i wanted something different then the model i have .... i was told to look around and when i get a pair or two in mind to then come and get him and he will help me. Then the sales person left for lunch or at least left the store with their jacket on.
I liked the store i liked the product i did not care for the customer service. The fact i am white and live in Beijing and Vietnam ... speak the languages ... i prefer not to be talked about when i am there in front of me like i have no idea.
I always buy my glasses in Toronto and submit the bill for my works insurance one a year when i am home.
jen / March 27, 2011 at 08:41 pm
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I bought a pair of glasses here and I absolutely love them! Good price for my frames and lenses, friendly staff and great customer service (especially Sonny).
Tracy thuy Pham / April 7, 2011 at 03:13 pm
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I buy a pair of glasses there on Sat, they said they gonna mail it to me because i don't live in Toronto, Sonny was very sure that I will get it on Friday. I stayed home whole day to wait for the delivery.. Nothing.... I wait till Monday... Nothing... I call him, he said he hasn't send it yet. He will send it tomorrow and I will get it on Wednesday.. Nothing again, and today is Thursday, I am really disappointed..
Minh Chau Optical / April 13, 2011 at 06:50 pm
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Hello Tracy,

I think there has been a misunderstanding. Your glasses were shipped to you, but you were not home at the time of delivery so the courier left a notice in your mailbox. We have already discussed this over the phone and you have already received your glasses. Thank you very much for your business and I am looking forward to seeing you again.
marjorie / August 14, 2011 at 02:11 pm
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minh chau helped me to solve my strong prescption problem
now i can travel at ease because i found minh chau for my eye glasses
thank you for your professionalism in your business
Tarek / December 31, 2011 at 09:13 pm
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I never gave too much thought into where I buy my glasses from but buying from Minh Chau has definitely change that. It is a truly enjoyable experience to buy glasses from this place because:
1) tastefully selected frames that leave you confused which one to choose, unlike other places where I struggled to find a single frame that I liked.
2) SUPERIOR customer service -- knowledge, friendliness, and no pressure to buy.
3) decent prices with free lens cleaner sprays and cloths.
love this place and would recommend it to anyone!
Jimmy Huynh / February 14, 2012 at 12:57 pm
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Where is your address location?
Melina / February 29, 2012 at 08:33 pm
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Just bought a pair of glasses here for the first time. I dealt with three different employees during my total of three trips, and they were all phenomenal, including Minh himself. They didn't pressure me to purchase anything and were extremely nice and helpful. My glasses had to be shipped from the States and arrived ready to go with the lenses in less than a week. I had a wonderful experience and will definitely go back for my next pair!
Phuong / March 13, 2012 at 08:19 am
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I went to MC a couple of times before deciding on a new pair of glasses. I picked up a pair of Cartiers yesterday and I was truly impressed by the customer service. Everyone was great!!! Amazing service!! I used to go somewhere else, but my uncle recommended that I go to Minh Chau and I will be doing the same recommending everyone to go there!!! I'm so happy with my glasses!! Keep up the great work!
Eugene / March 30, 2012 at 08:47 pm
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By far the best customer service I have experienced at an Eyewear/Optics store in the GTA. All the staff are genuinely friendly, very knowledgeable about the products they stock as well as items they can special order and best of all ...no 'cheesy' sales tactics that I have experienced at many other stores.

I've bought Rx glasses, sunglasses and snowboard googles from different shops across the GTA but only discovered Minh Chau Optical a year ago. Was referred to them by a rep at an Oakley boutique who told me they would probably have more items in stock! I've bought 3 pairs of glasses so far from MC; Tiffany Rx's for my wife, a top end pair of Oakley Polaroids and a pair of Maui Jims. Ask for Sunny if you visit the store. He lives up to his name:-)

Based on my experience to-date, MC is my 'go to' place for glasses (and my next Omega watch when I'm in the market for a new one). I highly recommend them.
Emma / July 22, 2012 at 06:22 pm
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I love this place! I came here a couple of days to ago to get contacts and then glasses and I was just so impressed with their customer service!!! I had Tracy help me and she was great. I would highly recommend anyone to go here :)
Charis J / November 15, 2012 at 10:11 am
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I visited Minh Chau Optical while my boyfriend and I were in town from the States! We left the C&N Tower and decided to drive to Chinatown! It was by far the best experience we equally shared out of the country, due to the professional, caring, polite and sweet people at the Minh Chau Optical Store. They had a wide variety of designer glasses, then they had expert analysis of the type of lenses I needed! The customer service was beyond amazing! The water tasted so pure! I have big cheeks and they were able to determine which type of glasses would compliment my face in less than 15 minutes. In less than an hour, I walked out of the store with confidence, I was happy, and I could See clearer now that I was wearing a pair of glasses from the Minh Chau Optical Store. I certainly will return again and make sure that they will always when possible receive my business for my next pair of eye glasses. This experience was like going to Disney World and eating with Mickey Mouse! It was just that awesome. Thank you all for your attention to my needs, and getting my prescription. I appreciate your business!

I love, love, love my new frames from Prodesign Denmark!
Sincerely,
Charis Jones, MPH
Chris / December 11, 2012 at 09:22 am
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I bought a pair of glasses at Minh Chau recently and I'm very happy with my purchase. The price was competitive but what really stood out was the service - it was exceptional.
Natalie / March 7, 2013 at 09:20 pm
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I recently purchased 2 pairs of glasses here because I loved them both I couldn't choose just 1! Their selection is wonderful - a range of high fashion, contemporary and basic frames- and their customer service is outstanding. I will never shop anywhere else!
chris / May 27, 2013 at 04:22 pm
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Agree with all the comments.. Five stars.. Staff is SOOO friendly - like family - with customers, among themselves too... Good choices, great advice - really want to HELP you.. this is the overwhelming feeling I got..
vic / July 16, 2013 at 12:49 am
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I bought a pair of prescription glasses and sunglasses from this store two years ago. The service is excellent, and they always choose good frames based on my face type and lifestyle. I made another trip back to MC after I lost my Ray Ban sunglasses last summer from a car rental agency. I bought the IC berlin frames and they fit perfectly. This is the only place where I will be buying my glasses.
Dakota / December 9, 2013 at 01:41 pm
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This place has some of the best customer service I think I've ever received. Their recommendations were spot-on and they knew exactly what frames were best suited for my facial structure. Their selection of brands was excellent, too. I will definitely go back to this place for my next pair of glasses.
mel / January 26, 2014 at 01:10 pm
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This is the only place I buy my glasses from. Minh Chau has the kindest and most helpful staff members and their glasses selection is amazing. I had a particular style ordered in and it took less than a week to arrive! Seriously the best in the city.
James / February 5, 2014 at 05:06 pm
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On Dec. 13, 2013, I ordered a pair of glasses (frame + lenses) from Minh Chau Optical. They said it would take about 2 weeks to receive, but they could rush the order for a week if I wanted them to. I told them that it was fine and to take their time, I will pick them up the last week of December. The end of December came, I went to their store, and the glasses weren't ready. Apparently there was a back order due to the holiday season, but they will be ready by Jan. 15, 2014 at the latest. Jan. 17 came so I asked them where my glasses were, and they told me there was another back order so it would take another month to arrive. Today is now Feb. 5, and I received an email from them saying that the eyeglass company no longer makes the frame that I originally ordered. What was supposed to be 2 weeks has now become 8 weeks with a cancelled eyeglass order.
Andrew / February 24, 2014 at 02:35 pm
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Nothing but spectacular service from Mihn Chau, went in with a pair of broken glasses I bought earlier this year, they sent them in for repairs and gave me a complimentary pair of contacts to tide me over for the time being! Keep up the good work!
James replying to a comment from James / February 26, 2014 at 02:36 pm
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Feb. 26 Update: I had moved to USA, and Minh Chau shipped the glasses all the way here for me. Thank you to Sonny.
Roger / February 28, 2014 at 02:42 pm
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great optical store, great eyewear collection from all over the world. Great service, great staff and can't think of a better place to buy eyewear. Cheers!
Jenny / April 4, 2014 at 01:40 am
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So many people say the glasses from minh chau optical are very fashionable and the prices are good.ay I ask about how much it would cost for a low vision l with designer frame.
John / July 17, 2014 at 05:43 pm
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Made myself an eye appointment 2 weeks ago and on my way I was running an hour+ early so I was browsing optical stores on queen st,walked up spadina and still had time before my appointment,so kept walking and wandered into Minh Chau optical,let me just say that I have never been so welcomed at any business,very genuine,explained that I have an eye exam and I would be back,came back and wanted 2 frames,one for reading and one for far sightedness,examiner said i could get bifocals or 2 pairs..
Sunny?looked at my prescription and insisted that I don't need 2 pairs of frames and lenses or bifocals,reading would be the pair I need..so 2weeks later I just came back home with a gorgeous pair of glasses,the prescription is spot on,i see three dimensionally.lol..i just had to let everyone know what an incredible,helpful optical store Minh Chau is,though I see everyone pretty much knows already.

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