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Fashion Stores

Kol Kid

Posted by Staff / Posted on February 1, 2008

Kol Kid
Kol Kid sells a range of educational and decorative toys, shower gifts and bedding accessories. There's stuff here for both newborns and toddlers. I once bought an Ernie puppet (of Ernie and Bert fame) here and the kid loved it!

Discussion

14 Comments

sherri / September 15, 2009 at 09:23 pm
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Best children's store in Toronto - I've have never seen such a well edited collection of merchandise!
Laura / November 4, 2009 at 10:59 pm
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I love this store, I make it a regular stop on my queen street walks. I never know what I am going to find there. The staff could be a little more friendly. it is far better than baby on the hip - I don't know how you could even compare the two.
Deborah / July 28, 2010 at 03:00 pm
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Used to love this store till I had to return a hat that turned out to be too big for a friend's baby. Will never shop here again, although I used to buy at least one outfit and toy every two months for a birthday, baptism, or other such occasion.
Bad customer service.
Patricia / December 10, 2010 at 12:28 pm
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I too had a terrible return experience. I bought a pair of winter boots for my daughter. Lisa the owner convinced me to buy them. She did not warn me that they fit tight nor that there was a no refund policy, only store credit. I returned them less than 24 hours later as I physically could not get them on her feet. Expecting a refund I was shockedto find it was credit or exchange only, but they had no other boots so it was impossible to exchange. I have now had to pay for 2 pairs of winter boots! I agree, terrible customer service.
anonymous / May 6, 2011 at 11:44 am
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terrible customer service - bitches!
laraleigh / May 21, 2011 at 10:11 pm
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The prices are outrageous and the customer service is laughable. I live in the area but only shopped there a few times, as each experience was more ridiculous than the last. The place reeks of greed.
tanya / November 27, 2011 at 09:31 pm
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expensive??? well if the merchandise is expensive to buy... well it´s only expected that the final price for the customer is also going to be expensive....right??? the store is complete with almost everything you need to buy for children,... so if it is a buck or two more than any other store.. well instead of spending gas money going all over the place looking for stuff why not just go directly to one place!!!??? basically i thought the store was if not complete .. almost.with very good taste
Sarah / December 16, 2011 at 09:05 pm
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I love this store! It has the most beautiful and unique items! I have NEVER had a bad customer experience here. Everyone has been friendly and helpful!
Steve / January 14, 2012 at 12:30 pm
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terrible customer service, last time i voluntary spend money in a store when people have no respect for the costumers, and worst of all no respect to new mother, family's and baby's. whatever, they just want your money.
Jackie / October 3, 2012 at 06:40 pm
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I use to really like this place. I've bought a few cool iteams, even though they seemed to be over priced but I thought, what the heck.. however after a few visits I've noticed that the person who looks like she owns the place is either 1.) very snobby or 2.) just dosn't care about customer service and so I don't shop there anymore because I find the customer service/attitude isn't worth the my browsing efforts.
Susan / November 29, 2012 at 10:05 am
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I had a similar experience to a previous poster. The sales associate helped me pick a pair of boots and assured me that I could exchange or get a refund if the boot did not fit. Low and behold, the boot didn't fit. They did not have the size we needed and there was no other boot styles to pick from. The owner refused to issue a refund even though we were told by their sales associate that we could get one. We have never bought anything there again.
julie / April 28, 2013 at 02:49 pm
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This store is designed for people with no kids. For the price point in this store, one might hope for staff to offer assistance but they didn't when we visited. Weren't welcoming to kids. The store has no bathroom, which makes it very unfriendly to moms;, babies, and kids.
Yoshi / October 28, 2013 at 11:40 am
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This is a cool store with the absolute worst staff. I went in on a Sunday not too long before closing. One girl started to prepare to close the store. The other girl said not to because the owner gets upset if they start closing when the store is full of people. The two staff then stood at the front of the store staring at everyone, trying to will them out the door. I just hate businesses that appear to have little interest in selling things.
Mimi / September 21, 2014 at 01:49 pm
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Avoid the terrible better-than-thou vibe of the owner. I live just up the street and I have a toddler so it saddens me that this store is so terribly full of it's self---largely this is caused by the owner's attitude. It's too bad cause we have to buy birthday gifts often and they do have some great stuff but I'd must rather avoid the negative vibe and shop at Toy Terminial, mini mioche or ella and Elliot. The owner needs some major schooling in customer service and she also could be nicer to her staff.

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