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Fashion Stores

Humber Optical

Posted by Staff / Posted on December 17, 2009

Humber OpticalHumber Optical is a tidy shop in Bloor West Village that has pulled clients from all over the city for 15 years, and carries all the major names, including Face a Face, Alain Mikli, Oliver Peoples and Prada, at prices ranging from $200 to $750.

Discussion

40 Comments

Janet / December 22, 2009 at 10:40 am
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enjoyable experience, professional help and customer service relaxed atmosphere with friendly and helpful staff. Loved the great styles and variety .
Catherine / January 8, 2010 at 10:10 am
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Have been going there for years, recommended by a friend, and have discovered that lots of my friends also go there. Great store.
Janine / July 20, 2010 at 03:18 pm
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First experience at Humber Optical this past weekend and we were amazed at Ted's ability to assess a person's "style" and make recommendations that matched them perfectly. Highly recommended - especially if you get lost in all the great styles and want to find something that looks great on you. Just ask for Ted!
Gail / February 6, 2012 at 05:56 pm
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Our whole family has been shopping at Humber Optical for years. They have styles for every age and taste. I can go in and get" readers" and my daughters can get Prada sunglasses! They know what is "in" and what suites you. We have dealt with both Walter and Alla and they are great! You never feel rushed, they are there to make sure you are happy with your purchases. I would, and have, recommended Humber Optical to all my friends and co-workers.
Leandra / March 3, 2012 at 08:19 pm
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Been going to Humber optical for years for my glasses and contacts. Can't say enough about the level of service alla and Walter provide. Extremely sweet, patient and sincere, and they back their (very cool) products. Had a problem with a pair I bought and they replaced them under warrantee two years later without any issues whatsoever. And no pressure to buy, ever, whether I'm checking out prescription frames or sunglasses...
Irene / March 7, 2012 at 11:53 am
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This is where you should buy your glasses, both Walter and Alla have an eye for what suits you best. Honest responses and recommendations and boatloads of patience when choosing frames. Not to mention an amazing selection. I walked into their shop on a hunch and it proved to be the best place I've ever gone for glasses. And they are such lovely people as well. Thanks for your time and advice, you'll be seeing (ha ha) me again.
Allan / March 10, 2012 at 04:42 pm
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I've been doing business with Humber Optical for years and have always enjoyed the friendly, professional, and personal service.
Isabelle Leduc-Vallieres / March 14, 2012 at 07:41 pm
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I walked in Humber Optical for the first time last week-end. It was my first pair of glasses. I was amazed by how patient and nice they were. They helped me find the right frame for me. They are very friendly (my dog got some treats) and honest. Over all a great place with an amazing selection!
Melo / March 16, 2012 at 12:42 pm
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Love this place. The selection is well curated, prices are reasonable, the after-service I have received has been great, and they're always nice to my dog :)
Niki / March 17, 2012 at 08:20 pm
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Love Humber Optical! Just picked up my new glasses and they are perfect. Best place to buy eye glasses in T.O. The service is outstanding and the selection is great.
Christine / March 23, 2012 at 10:44 pm
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I have to agree with all the other wonderful comments about Humber Optical, where I recently found glasses that make me smile every time I put them on. After I chose a colour from the catalogue that I didn't feel comfortable wearing, Walter and Alla were very kind to exchange them for another colour and I left feeling great with new glasses within an hour.
Faye / March 24, 2012 at 01:41 pm
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Best opticals in Toronto. Excellent quality and service. Wouldn't shop for glasses anywhere else!. I highly recommend Humber Optical.
Nancy / March 27, 2012 at 02:10 pm
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I have been going to Humber Optical for years and have never had a bad experience. Walter and Alla have always helped choose my glasses as they really know what looks good on me. I have been stopped many times asking where I got my glasses as they suit me so well. Always perfectly done the first time as well. The customer service that these two have displayed over the years is way above the norm. Their score is 10 out of 10.
Chris Creedon / March 29, 2012 at 04:10 pm
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Thank you, Walter and Ala, and Ted! Over the years I have received nothing but the best service from you! The quality that you provide in your glasses is excellent, and your fitting and adjustments meticulous. You are all so friendly and patient, and willing to go out of your way to make sure your customer is satisfied. I recommend you highly to my friends.
Katherine Roup / April 10, 2012 at 06:13 pm
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Walter, Alla and Ted are absolutely wonderful and I encourage anyone looking for new glasses to go and see them first! Not only do they have the right selection, but the better price! I started buying glasses from them about 5 years ago, and continue to find them at the front of fashion, function and fun and all of that at the best prices.
Rob Sutherland / April 20, 2012 at 10:06 am
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Now on my 4th pair of glasses from them I'm always amazed by the level of service that Walter, Ted and Alla provide. They all have great eyes in fitting glasses to your personality and face and have a great selection and prices. I've never hesitated to send someone to the store and don't know anyone that hasn't been happy with their glasses after going there.
Jayne / April 26, 2012 at 11:11 am
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Absolute highest caleber!
Alla,Walter&Ted / April 28, 2012 at 12:26 am
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Thank you everyone for your kind comments.Alla,Ted and myself are committed to providing our customers with the best optical experience possible.Let me take this opportunity to reminde our future clients of our outstanding product resume.We only dispense best quality lenses from Essillor,Nikon and Zeiss which are professionally measured and fabricated at our store in a timely manor.Celebrating our 20th year in business,we are having a " OLIVER PEOPLE'S/ PAUL SMITH " trunk show!!! on Saturday July 14th 2012.Please come and see Canada's largest collection of Retro acetate (plastic) frames and join us for some refreshments and fun.We will also feature the full collection of sun wear and as a added bonus,the first FIVE clients will receive their multi coated single vision lenses for FREE!!!! with a purchase of OLIVER PEOPLE'S/ PAUL SMITH eyewear.Please call 416 762-2657 for details.Best Regards.
Kevin / April 30, 2012 at 05:33 pm
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Always great service from Humber Optical. Just picked up another pair of frames from them. I was a little sceptic about the look but the amount of complements I got has been ridiculous. They really know what looks good on my face.
If you want great service and somebody who knows a thing about what's right for you Humber Optical is the place shop!
Elizabeth / June 1, 2012 at 10:32 pm
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Knowledgeable friendly staff with a great sense of style,and a wide range of quality eyewear. So pleased with all my purchases! I would not go anywhere else!
Sharon Talbot / June 2, 2012 at 04:35 pm
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I have going to buy glasses from Walter since he opened in the Bloor West Village and have always been very satisfied with the help I've been given. I really like their selection of eyewear.
Te / June 8, 2012 at 04:31 pm
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This was my first time using Humber Optical and I was very impressed with Walter and Alla's knowledge, customer service, speed and quality of products used. I've been purchasing eye-wear for over 20 years, from various retailers, and have never felt satisfied with the overall experience - Humber Optical is the first to leave me feeling 100% satisfied! They didn't have the frames I wanted but... no problem! They ordered the ones I wanted and for less than the Big Box stores. It's rare I would ever give "any" retailer a 5-star rating in all the aforementioned areas however, they surpassed all my expectations. *****
Joelle / June 19, 2012 at 06:47 pm
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I had an excellent experience at Humber Optical : the personel was friendly and helpful, the service was quick, and my new glasses are perfect ! They have a wide variety of elegant and stylish eyewear.
Cathy Carman / June 22, 2012 at 07:10 pm
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Walter and Alla are the best. I have been so happy with all their help over the last 10 to 12 years. I love love love my newest pair of glasses. The folks there really know their stuff, what looks good on you and the service excellent. Humber Optical is my only optical shop.
Nancy / July 2, 2012 at 12:35 pm
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Very happy with the service from Walter and Alla. Wouldn't consider buying my glasses anywhere else in the future. Love what they helped me pick out and very happy with the lenses. Such a big improvement over what I bought last year from the Optician. Will go again for sure!
David C / July 3, 2012 at 11:09 am
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Walter and Alla are incredible, I always enjoy going there as they provide excellent service. They really know how to find the right frame for you and are great to deal with. I've been going there since 2010 and will not go anywhere else. Everytime I stop by, I've had a great experience with them. Highly Recommended!
Joanne / July 15, 2012 at 06:54 pm
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I started wearing glasses when I was 10 and got contacts as soon as I could because I felt that I looked so bad in glasses. I have a small face and a pop bottle prescription. Nobody ever had great enough selection to find a good fit for me. My eyes are getting fatigued from contact use so I had to find glasses I liked. An Aunt sent me to Walter and he picked out a perfect pair of glasses and sunglasses for me. He ordered the thinnest glass I've ever seen in my prescription. I'm so happy with the way they look that I haven't even tried putting my contacts back in. The selection is amazing - all high quality designer frames and great customer service. Thanks Walter!
Sabrina / July 18, 2012 at 04:22 pm
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Went into Humber Optical last Wednesday. I didn't have my prescription with me. They said, no problem, we will just get it from the optometrist. My glasses were ready less than 36 hours later. Excellent service, excellent product selection. I love my Prada glasses. The fit is perfect. I have never received such superb service. Great job!
Glenn French / July 26, 2012 at 02:33 pm
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I have been purchasing my glasses at Humber Optical for many years. Two things worth pointing out (1) the service is personal and highly relevant, meaning that the time is taken to ensure the glasses look and fit well. (2) Apart from the excellent selection of frames, I have never had such superior lenses. They are exceptional with no comparison anywhere. Just go into the store and you will see what I mean from the first minute onwards.
Marko / August 17, 2012 at 11:11 am
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I simply can't say enough about everyone at Humber Optical - from the first minute I stopped in on a whim, to the final fitting - the previous posts are right - everyone is very patient, very honest, and exceptionally customer service oriented!
Emma / October 23, 2012 at 06:51 pm
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Amazing! Cutest boutique glasses store in the city- all quality and no pretense. I just got my first pair of glasses today and couldn't be happier with them. If you are in the market for new frames, I highhhhly recommend Humber Optical. Service is amazing and it's refreshing to interact with people who are very good at what they do. I've never seen such a uniquely curated collection. Stop in and thank me later :D
Chris / March 13, 2013 at 05:11 pm
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Thanks Walter, I'm very satisfied with my new specs.
Dave B / March 20, 2013 at 04:53 pm
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Hi everyone ... I wanted to pass on my experience @ HUMBER OPTICAL .. and my exposure to Walter ... I do a lot of traveling outside the country and have an opportunity to see and hear things in different places ... the Professionalism that Walter demonstrates is exceptional and a mastery of skills ... he shows concern and has at the start to the finish show the highest standards of excellence which the quality of work reflects this.. one thing I must tell you folks is that from my traveling I saw and heard that the product being delivered is on the mark and alert to current practices of the world cities ... Walter demonstrates a strong, functional knowledge and displays a broad application of knowledge with his products and if you can't tell by now .. I am a happy consumer with a product that is superior in quality and priced faire... Dave
Amber / March 21, 2013 at 09:25 am
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My husband and I recently went into Humber Optical after reading rave reviews on this site. I am SO HAPPY we did. Walter is simply amazing. The selection is fantastic but more importantly, Walter provides the right guidance and customer service. We will never go anywhere else again. I cannot say enough positve things about my experience. HIGHLY HIGHLY recommend.
Chrissy / March 22, 2013 at 07:52 pm
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I just picked up my new glasses, and I am so happy!
These reviews seemed too positive to be true, but I checked out Humber Optical anyway when I was in the neighborhood one day. It took about 10 minutes for Ted and Alla to hone in on 3 good options...I have never had 3 good options before!...and then Ted did some custom work on all of them, playing around with minor shape changes to make them suit my face better....and eventually we had a winner. They were both honest and helpful and clearly have a genuine desire to find the right frames for the individual. Today, Walter was also great with final fitting adjustments, and the job he did fitting lenses to frames is impeccable.
I won't go anywhere else from now on, and if I have any input, neither will my friends and family! thank you so much, Ted, Alla and Walter.
Mike / March 31, 2013 at 02:38 pm
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I had recently picked up my first pair of glasses from Humber Optical and all I can say is WOW. A wonderful little shop with tons of variety; Humber Optical has something for everyone. Not only do they have a great collection of high quality product, but the customer service is nothing short of amazing. Due to Walters knowledge we were able to pick out a pair of glasses that were perfect for me very quickly. I love my new Oliver People's and I will continue to come to Humber Optical for all my eye wear. HIGHLY recommended!
Coco / April 17, 2013 at 04:18 pm
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My glasses broke over the weekend and I needed a new pair quickly. New to the city, I also needed help getting an eye exam. Walter was able to not only help me find an optometrist but also managed to get my glasses ready for me the next day. Excellent service! Highly recommend!
AK / September 21, 2013 at 09:15 am
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Based on the comments here - I called Humber to get a pair of glasses on very short notice. Walter guided me to a stylish and perfect fitting frame and came through for me on delivery! Count me as another satisfied client who would Highly recommend Humber Optical - Thanks!
Wendy / October 4, 2013 at 09:12 pm
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Humber Optical is a neighbourhood shop for me and I'd been noticing the great selection for awhile ... so when I needed new glasses this month I paid them a visit. I went in looking for by usual style (no bling, no colour in the frames - plain and durable) and started browsing the selection of gorgeous frames. Walter & his wife asked if I'd like help choosing and I gladly accepted - of course specifying no colour etc. They held up frames and without pressure got me to try on various styles outside my zone. I completely fell in love with a gorgeous pair of rich burgundy/plum frames. I was amazed at how well they suited me! I have to give them credit - they have an eye for styles & colours! I picked up my glasses this week and love them! I took Walter's recommendation on getting a special coating - non glare and am amazed at the difference it makes - you can actually see my eyes now when I wear the glasses!

The service was wonderful and I love my specs! Highly recommend this shop - they have a wonderful selection of quality brands that are hard to find elsewhere!
Catherine / October 7, 2013 at 09:33 am
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I've been relying on the excellent service at Humber Optical in my Bloor West Village neighbourhood for several years. Whether it's prescription glasses or sunglasses, the selection is top notch and the after sale service is fantastic. Walter has always guided me to the proper lenses for my eye care needs, and both Walter and Alla are always willing to offer up frame selection advise.

I've introduced many friends to Humber Optical and they've all had the same awesome experience I've had. When you're shopping around for your next pair of glasses, I recommend you stop by Humber Optical.

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