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Fashion Stores

Doll Bar Inc.

Posted by Robyn Urback / Posted on July 8, 2011

Doll BarDoll Bar Inc. is a new salon dedicated exclusively to hair extensions. In the same way blow dry bars such as Blo and Do My Hair have found success in focusing in on one specific salon service, Doll Bar Inc. knows one thing, and knows it well.

"I want this to be the place to get extensions," owner Melissa McKenzie tells me as we tour the pristine white space on Queen West near Dovercourt. Doll Bar looks very much like a typical salon, though its chairs face inward toward a central square bar where a receptionist caters to your caffeine and other needs.

Doll Bar"I always hated how in most salons you're stuck facing the wall," Melissa says. "You're so disconnected. Here, when you're all done, we'll spin you around for the big reveal."

Melissa had been working as a hairdresser for eight years before she came up with the idea to open an extension-exclusive salon. "The moment someone gets extensions, her whole body changes," she says. "It's really fun to give someone that bodacious hair."

Doll BarThe key to Doll Bar is buying direct, which allows Melissa to charge between $398 to $649 for a full head of So Cap hair extensions from Italy. Most other salons, according to Melissa, can charge upwards of $1,500.

Doll Bar"I've looked on Craigslist and Kijiji," she says, "and stylists there advertise to do extensions more cheaply, but it's usually out of their homes. You don't get that salon experience. Plus, you never really know what you're going to get."

Doll BarThough Melissa and her team know extensions through and through, she admits that some damage to the hair is inevitable. "But how they're applied and cared for can make a difference," she says. "We try to lessen the damage as much as possible."

I, personally, have never really been the extension type, mostly just because I usually have too much hair than I know what to do with. But not all of the extensions offered at Doll Bar are just for increasing body and length.

Doll Bar"These are actually rooster feathers," Melissa says, eagerly pulling a few thin, dyed feathers out of a plastic package. "They're really big in L.A."

We somehow find ourselves before Melissa's pink laptop looking at pictures of a Ke$ha with feather extensions, when Melissa suggests I try one out.

Doll Bar"Sure," I say, and prepare myself for some sort of laborious application. But a little glue and a pinched metal clasp, and the sleek black feather ($15) is instantly applied. "Most people get them in threes," says Melissa, who has a few in her hair already. "They're a really fun way to change things up."

For now, Melissa is happy with her West Queen West salon, but she has dreams of expanding to Montreal, New York, and Las Vegas. "Every girl in Vegas seems to have extensions," she says. And for those in Toronto who don't, Doll Bar Inc. offers full head extensions ($398 and up), micro loc weaves ($325), permanent eyelash extensions ($185) and more.

Doll BarPhotos by Jesse Milns



LA / July 8, 2011 at 11:22 am
Love this concept! Just wish there were some photos of author with her feather extensions!
lowrez / July 8, 2011 at 11:27 am
Rae / July 8, 2011 at 03:00 pm
If you do your research, you can get the weave extensions for much cheaper.
Jess / July 8, 2011 at 03:58 pm
Tanya put in my feather extensions...loved it!!! I felt like I was at a spa with the white fresh decor and the girls that work there were pretty chill so I felt very relaxed. I had a really good experience and will definitely be going back.
gaga / July 8, 2011 at 06:22 pm
fake hair is gross. drink water, stop doing drugs and smoking, drinking alcohol, coloring, spraying, straightening, curling, blow drying your hair and it will make all the difference in the world.
SSC / July 8, 2011 at 10:11 pm
Permanent eyelash extensions?
Lin replying to a comment from SSC / July 8, 2011 at 10:55 pm
That line made me picture some kind of horrific bonding chemical going on my eyelid for it to be anywhere near permanent. That or some weird transplant situation like some doctors do to treat balding.
Michelle / July 10, 2011 at 12:55 am
Amazing!!!!!! What a great concept! Totes going there.
stacey / July 12, 2011 at 12:49 am
Love, Love this concept. Toronto needed an affordable place for hair extension, can't wait to try it...I'll keep you all posted.
carrie / July 15, 2011 at 09:50 pm
Remember a few years ago when Starbucks was tagged for moving in? Gentrification is riveting
Trish / December 20, 2011 at 12:04 am
I love this place. Melissa and the girls are always fun, cheerful and professional.

Not all of us can be born with great long thick locks but Doll Bar Inc. can make us look like we were.
ashley replying to a comment from gaga / January 2, 2012 at 12:47 pm
Why are you on a site about the beauty industry and extensions if you are so granola?
ashley replying to a comment from gaga / January 2, 2012 at 12:49 pm
That comment was mean for Gaga. I am a hairstylist and think its a really great concept. Interested in learning from the success of DollBar.
Naomi / January 9, 2012 at 10:59 pm
Just so you guys know permanent eyelash extensions are very similar to the fake eyelashes you find in drugstores. They are not really permanent, but they can last three months easily. It is quite time consuming taking an experienced technician about an 1hr-1 1/2 hours (hence the cost). These lashes are alot nicer then ones you'll find at a drugstore, and are all individually added to your natural lashes. The glue they use is a little stonger then the drugstore brands, but if the salon is good, you are safe(although if you get irritated easily I would not recomend this). Don't write something off before you understand it: do your research people!
Naomi / January 9, 2012 at 11:00 pm
This is writen from my personal experience only
kate / June 8, 2012 at 01:19 am
Just had my hair done today there by the owner Melissa, amazing experience! I already washed the hair because I went to yoga after and it feels amazing still! It dries wavy and is super light. This might become an expensive addiction!
SP / August 2, 2012 at 02:44 pm
This place ruined my hair. I did a lot of research and met with the stylists here prior to deciding on the extensions. They rushed through the application and twisted the bonds to my own hair, causing pulling and hair loss. They don't apply the bonds properly, though they stated they did. It's better to pay the extra bit of cash and go somewhere where the stylists know what they're doing. That being said, it was a good experience in that I know to avoid this place in the future.

Save your money girls, get clip ins or treat your body better to obtain a more 'full' head of hair!
NL / August 18, 2012 at 07:16 pm
I wanted longer hair for my wedding; called around and came across doll bar who said the hair used was equivalent to great length. I agree with SP, this place RUINED my hair. I booked an appointment with the owner, and she literally THINED out my hair after putting in the hair; now that i removed the hair, my hair is absolutely thin, destroyed. When i put in the hair, i noticed that mine weren't the same as my sister, who as well came to do her hair, and when removing them, it was in fact not the same, very cheap quality. The owner poorly bonded the hair, although i took great care of my hair and brushed it everyday, my hair was all tangled, it took the hair dresser 40 minutes to just detangle the hair once the extensions were removed.

I would get extensions again but NEVER from this place.
jk / November 11, 2012 at 07:05 pm
I went in looking on short notice for extentisons for a wedding because they have the hair on site....the service started bad and got worse. All they talked about was how it would ruin my hair. Would not reccomend going here for a hair treatment.
longhairdontcare / December 14, 2012 at 06:57 pm
Been here a few times. I've also been to other places a few times. If you're comfortable enough paying 1200+ for Great Lengths then by all means continue with that.....Doll Bar uses So Cap and they're still really awesome for the price. They do a precise job and even though I don't care about people knowing about my extensions no one could tell. I wore my hair in an updo for my wedding with no issues.

I got mine removed. Very, very minimal damage and I have THIN hair. Take care of it! Don't scratch it, pick at it etc! Get them removed at least every 3 months and give your hair a break too! If it grows too long that's where the damage comes in.

I'm very happy with Doll Bar. Service is good for what they're providing.
shhhhhhhhhhh replying to a comment from LA / March 7, 2013 at 02:24 pm
worst place ever!!! my hair was so damaged they did a horrible job and the stylist told me she got trained 1 hr before she applied the hair took her 3 hours it hurt!! for the price i paid for 100 more i could of gotten it done by a professional if i knew this before i would of never got it done! pleaseeeeeeee for the safety of your hair find somewhere else to go this place is unprofessional and the owner couldn't give a rats ass about your hair! ive met 9 diffrent workers this place cant hold staff clearly theres something wrong
amy replying to a comment from LA / March 7, 2013 at 02:31 pm
NEVER again will i recommend this place or continue as a client!

i can never get an appointment due to lack of staff!
and now im getting my hair applied by a girl the age of my daughter who has no background in hair! i've had extensions for 6 years and age doesn't really matter depending on your love and experience with hair, the stylists CURRENTLY working there lack both qualitys make sure to ask for there background experience before getting the extensions done, also this place does not re-emberce you nor do much for your bad experience they do not care for the safety of your hair. also the owner melissa mckenzie also lacks in professionalism! she does not handle complaints in a proper way she did not care for the damage on my hair and did not come over to see how the etentions were applied to make sure everything was okay.

i wouldn't go to doll bar , there are other places you can go that will give you better service for a little bit more.
Denise Rishay / April 23, 2013 at 01:09 pm
I love Doll Bar! Melissa (the owner), and her girls are the most professional extensionists in the city! As a woman who wasn't blessed with the most full and perfect hair, I always leave Doll Bar feeling beautiful and after going for a number of appointments over a year's time, I've never had any problems! I also love the fact that they play episodes of Keeping Up With The Kardashians and Sex and the City!
Denise Rishay / April 29, 2013 at 11:28 am
Update from my last review: After going in for a consultation at Doll Bar a week ago, I finally went in for my extension appointment this past Saturday! They were running a little behind, and I had to wait 15 minutes, but it wasn't so bad as they brought me a mimosa while I waited. The overall process was very smooth and Melissa, the owner, was so nice and kept reassuring me that my hair was going to be amazing once it was all finished, as I was initially very nervous going in. I actually really enjoyed my afternoon there, the girls were so much fun to spend the day with, and at the end of it all, my hair looks and feels amazing! The extensions are really great quality and feel so soft. After wearing the hair for a little while, I continue to grow more and more in love with it. Thank you Melissa and team at Doll Bar, can't wait to see you all again for my checkup! - Denise.
Monica Abruzzi / May 28, 2013 at 01:10 pm
This place is great, I've gone a few times for clip-in extensions and some blow drys and the service is always so friendly. They're really quick and have done an amazing job on my hair, definitely recommend.
Micaila / September 5, 2013 at 05:35 am
I have been wearin wearing extensions for years, and by far is this the worst place to get extensions, the hair quality is below the standards. Of any hair I have ever used! DO NOT GO TO DOLL BAR!!!!!! You will regret it, do your research!
Daniella / October 14, 2013 at 12:17 pm
WARNING!!! Do not go to doll bar, i had my hair recently done and the quality of hair they use is awful and soo many bonds came out. They did a really bad job i was so upset and spent so much on them. My friends go to a girl who is amazingggg. She works on models and doing extensions for toronto fashion week and is so talented. I now go to her and just had an ombre look done and looks amazing. Her email is you will not regret it like i did for doll bar.
krys / November 5, 2013 at 04:52 pm
shes actually the WORST person to work for. I think she enjoys being mean and belittling people, Melissa is is a bully.
and when it comes to the people she hires they are NOT certified. i take that back, apparently one of the girls was a stylist, but shes gone now replaced by someone who has never done hair before. if you reply to a receptionist job on Kijiji from her in a month she'll have you doing hair and then she tells you to tell people "your trained by her and shes a professional so you are citified." that place is awful and fake as can be she puts up a great facade.the turnover rate is insane, ive never walked by that place and seen the same girls working. She doesn't clean her stuff she only started doing it when she got the heads up that she was going to get a health inspection. Even then she never actually disinfected anything it was all a shoe for the health inspector. she will do anything for a sale even lie.
if you plan on losing all your hair and having it thinned out doll bar is great for that. AVOID DOLL BARRRRRRRRRRRRRRRRRRRRRRRRRRRR
Dolly B / December 6, 2013 at 01:43 pm
DO NOT use this business. I had a terrible experience in the 5 months I dealt with them.
1. They were not up front at all about how much damage would be done to my own hair if I got extensions, even though I interviewed them twice before committing and asked specifically about damage. After 5 months wearing micro-link extensions, I lost about 50% of the hair that I used to have in the areas that held the extensions.
2. Customer service is ABYSMAL.
e.g. calling me only 10 minutes before appointments to 'remind' me. (If I'm not on my way by now, your call isn't goint to help.)
e.g. telling me if I wanted blonde clamps for the extensions I'd have to go buy them myself (!) at another store, then giving me the wrong address for the store, then another employee tells me I don't actually need the blonde clamps after I've gone on a wild goose chase to get them.
e.g. telling me I could drop in anytime to have extensions that have fallen out put back in, but when I called to tell them I was coming, saying they couldn't fit me in (good friggin thing I called instead of taking their own advice to just come anytime!)
e.g. telling me they had a blond weft in stock that I could have but when I went in to get it, telling me it was actually on hold for another customer, and that it would be at least 4 weeks before any more blond wefts would come in, but they couldn't be sure exactly.
3. They are bad at cutting hair. When I finally got a weft and they put it in, I was asked "do you want me to shorten that" and I said yes. They did NOT indicate that would cost me extra. She even said I should go to my own hairdresser to have it cut, which I was planning to do the next day. Since I had just paid a LOT of money for the weft, I assumed the trim was part of the fitting process and included in the price. She then spent all of 90 seconds chopping off the ends, then handed me a bill for $50! The cut was terrible: it was not even, there were longer hairs still hanging down here and there, it was a total gong show.
4. When I spoke to the owner to request a refund for the $50 for the very poor cut, she outright refused. THIS IS NOT HOW YOU MAKE THINGS BETTER FOR AN UNSATISFIED CUSTOMER.
I repeat: do NOT use this business. They are terrible and don't deserve your money.
SB / December 6, 2013 at 02:20 pm
Never, ever go to this place. They have no idea what they are doing, do not know how to cut hair when you are done with your extensions (which totally damage the hair) and are rude to boot. Worst customer service EVER!
Denise / December 10, 2013 at 02:54 pm
Avoid this place. If you want to hand bucketloads of money to someone for hair extensions, do that with someone who knows what they are doing. People who work there seem to have very little experience, and I would not trust my hair to them again. I had a really bad experience with Doll Bar and would not recommend this business to anyone.
Trudy / December 14, 2013 at 11:03 am
Didn't like the service I got here at all. It's overpriced and the staff didn't seem very experienced. I wouldn't trust them with my hair again.
Zim / January 4, 2014 at 04:53 pm
I love Doll Bar. Melissa and her team did I great job with my hair and left me feeling like a million bucks. They walked me through the process and were very honest and upfront. I would definitely recommend Doll Bar for extensions.
jessie / January 9, 2014 at 06:41 pm
I love Doll Bar-- I have been getting my extensions done there for about 2 years and it has been a great experience every time! They make sure you are comfortable and are very helpful with all questions you might have. I always feel great when I leave and people are always very surprised to find out I have extensions because the girls there make it look so natural!
Amber / January 16, 2014 at 08:23 pm
This Place has the absolute worse costumer service i have ever seen! very unprofessional and loaded with hidden costs. Not to mention their promise of top quality Remi hair is completely falsified in that what you end up with is second rate dried out frizzy hair. I was too embarrassed to take my hair out of a ponytail, it looked like i had two different haircuts going on. the micro links were showing through my hair. As to you who have mentioned damage to your own hair, this is why. When these incompetent people place micro links on your hair they put them too close to the scalp. there should be at least a few centimetres from the scalp. This also causes matting and tangles between the bonds. All in all i took the extentions out within 2 days because they let me walk out looking like an idiot. i could not see what they were doing since the mirror was BEHIND me ( how is this common sense). DO NOT GO HERE!! it looks unnatural you are PAYING around 700$$$$ including hidden fees they dont tell you about!
Steph / January 26, 2014 at 09:31 am
I've been going to doll bar for a couple years now and I think the quality of service is really starting to go downhill. The newer girls who are working there don't seem as well trained in application and the general quality and effort they put in seems to be dwindling. I also agree about not paying for their hair cut, they literally charge 45 bucks for a couple snips. Step it up, doll bar!!
Sarah / January 8, 2015 at 04:28 pm
DO NOT WASTE YOUR MONEY. Doll Bar has the worst service known to man kind. Everyone is rude, and on top of that, they are sloppy and do not deliver as is relates to quality of work. The owner is a bitch and it trickles downhill ie. all other staff.

You can do better!
TB / January 8, 2015 at 05:16 pm
Serious lack of customer service! I found the owner very disrespectful when I asked a few questions. Seems like a PR stunt to me - lack of skill, just a glitzy hair bar.
Jinconito / March 12, 2015 at 05:22 am
To start, I was in there DollBar few months ago. I went with my microbead extensions I had already lost half and the rest was in my hair already. The first time to instaler about 2 packs of my extensions that cost close to $ 600 with tips. Later, they told me that I would have the right 1 time in the month an appointment to go up my extensions that could fall into more than one Blowdry. A week later my first visit, I had already lost 10 extensions! Thereafter supposéments my appointment for my free monthly check-up, they made me a note like what it was not free and that the next time I had to pay! In the final month my extensions cost me $ 60 more because I lost about 20 to 30 a month and they charged me 2 or $ 3 wick I was losing me she had installed the month before ! In addition to having cost me a lot of money to finally still lose my extensions, she had installed me some extension to the front hot glue. They were so heavy that they have pulled out and left me beautiful hole in the back of my head. That's 6 years since I wear extensions and this place was my worst! I still felt ripped off for the poor job that fesait my hair. If you want to lose your money, losing your extensions and have hole in the bottom of your head go to DollBar

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