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Fashion Stores

Chinatown Optical

Posted by Staff / Posted on December 17, 2009

Chinatown OpticalChinatown Optical has been on Dundas West for over 20 years. This roomy but well-stocked store features lines like Mikita and Philippe Starck, at prices ranging from $200 to $800. Skiers will be interested in the sports eyewear it carries, including a selection of high-end ski goggles, including the Adidas Sport line.

Discussion

24 Comments

Denzil Minnan-Wong / December 18, 2009 at 03:03 pm
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One of the best features are the staff who will go through hundreds of frames to find the perfect match to fit your face. Tan, the owner, is known for his great service.
Charles Dieu / December 19, 2009 at 03:43 am
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Awesome place! My family have been going to Chinatown Optical for years! Great selection of frames and great customer service.
Lynn Burton / January 2, 2010 at 03:24 am
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Fantastic selection and amazing service! You can't go wrong by buying your frames and lenses at Chinatown Optical. Try it once and you will be back for more!!!!
Noah / January 11, 2010 at 11:43 am
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Amazing service, fabulous selection. Great staff who know you, and have been there for many years. You can't do better.
inciquay / February 25, 2010 at 04:13 pm
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I love love love Chinatown optical! I haven't bought glasses from anyone else since I discovered them 10 years ago. The service is impeccable and I carry a supply of their cards to give out to people all the time. In fact, come to think of it...I should get a discount for all the refferals I've given out...but the glasses are so inexpensive (Alain Mikli/Chanel/ Dior - don't get it twisted this is high-end wear!) they'd have to give'em to me free. Not that I'd mind ;-)
Arnie / July 28, 2010 at 08:41 pm
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The Staff is incredible they do everything they can to help you out, I am leaving abroad now, but when I go back to Toronto I will continue buying my contact lenses with them.
rob / October 19, 2010 at 06:51 pm
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Love this place. Great service cool frames and the prices are awesome. I used to shop at Rapp Optical but I got tired of their condescending attitude and high pricing. I strongly suggest this for anyone who wants quality frames on a budget.
Collin / November 16, 2010 at 11:15 am
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big big fan of this place. have been going for the past few years and not only are they willing to help, i've found that their prices are hard to beat.

loyal customer for life!
consumer beware / December 8, 2010 at 11:11 am
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chinatown optical is a scam, they charge the price of good quality lens but gave you the lousy lower quality product instead, cannot trust them again, poor quality workmanship, if you bought it there, examine your frame and lens very very carefully for scratch and damages.....they do a lot of self promotions, make the customer go there twice or more before getting the glasses fixed, very tricky merchant, they are not chinese, they are vietnamese.
Simon replying to a comment from consumer beware / February 19, 2011 at 11:51 am
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Are you sure you are going to the the same place that I have? I have beena patron of Chinatown Optical for nearly 20 years now and my experiences have been the best. Their service level is unsurpassed. If you were not happy about your glasses why did you not just bring them back. I am sure they would have rectified the situation. Are you a competitor trying to smear their good name? And what does their ethnicity have to do with anything? Does it matter if they are Chinese or Vietnamese?
david tokar / February 22, 2011 at 04:52 pm
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a friend of mine turned me on to Chinatown Optical. What can i say GREAT SELECTION GREAT SERVICE, VERY PERSONAL AND FRIENDLY, GREAT PRICE....... i too will be a loyal customer for life. A rare find in this day age.
Jose replying to a comment from consumer beware / February 24, 2011 at 12:40 am
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We too have been loyal customers of Chinatown Optical for many years. We have referred many friends who all have been quite delighted with the products and service that Tan and his team provide. I am certain your situation is an isolated one and if you had the courage to actually identify yourself, I am also certain that Chinatown Optical would have done whatever is necessary to correct the problem.
Lance & Ruby / March 2, 2011 at 01:58 pm
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A big thanks to Tan and his great team.
My Mother has real difficulty now-a-days with her eyes, as she is now quite mature in age and has several eye related health problems, Tan makes this rather arduous task of finding the right glasses, which have to be the right size to accommodate her prescription needs. He takes a great deal of time and effort to help us make sure she has the right fit & can see properly with her new glasses, He even makes sure if there is an issue she can return the glasses / lenses if we need an adjustment (which we have had to do in the past).
We've recommended lots of friends and colleagues to China Optical over the past probably 10+ years, great place, lots of choice, great service.
Tan / March 3, 2011 at 10:20 am
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Thank you for sharing your comments and bringing up your concerns to us. We pride ourselves on our customer care and service. We never scam clients. If you have an issue with our services or prodcts, please contact us to resolve any issues. I will certainly address any and all concerns you may have. Also, Canada is a multi-cultural country. In our store, we have employees of all different races and backgrounds. I hardly understand why you bring up this ethnic issue.
John C. Webb / March 28, 2011 at 02:05 pm
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Chinatown Optical is definitely the best optical house I've ever dealt with in a half century of wearing glasses. The service is second to none, and, judging from the number of customers who seem to be on a first-name basis with the staff, people come back; people don't come back if they're not satisfied. Very highly recommended
Victor Tran / April 15, 2011 at 07:12 pm
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My family (including extended) have been loyal customers with both Chinatown Optical and Optic Creations (their uptown location) for over 25 years. I COULD get laser eye surgery and forget about wearing glasses ever again but I'll miss my semi-annual meetings with Tan, Kit, Chris, and the rest of the staff. They provide you with an experience and don't treat you like another transaction!
Wayne Chan / July 31, 2011 at 10:19 pm
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I'm a loyal customer of Chinatown Optical for about 15 years now. Their team is the definition of unparalled customer service. Everytime my family comes to Chinatown Optical we are greeted by a very friendly staff even their part timers. I frequent the store quite often as I am a huge fan of their selection. I have never seen such a wide selection and variety of glasses for such a great price.

I'd also like to thank Amy as she has been very helpful in all aspects of service which makes my customer experience a wonderful time at Chinatown Optical!


This place is very recommended!
Tommy Johnson / October 10, 2012 at 08:50 pm
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I love these glasses and I also love Chinatown. What a cool store. I know of another nearby optometrist who does great work.

http://www.millwoodvisioncare.com
monrovia replying to a comment from Denzil Minnan-Wong / October 20, 2012 at 04:28 pm
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Chinatown have good selections of frames/lenses for all walks of life!

To be competitive the store gives generous discounts on frames and lenses, sometime the quality of service is questionable? The sales associate has no optical knowledge; why are they giving advise on lenses and frame when they don’t know how to interpret the prescription?

Avoid going on weekend, store over crowded and smells.

Ideally, if you are looking for a “value store” and a place to bargain Chinatown Optical welcomes you, don't expect service after since you already have a deal.



Omar Sanchez / January 9, 2013 at 06:53 pm
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I have been buying my glasses from Chinatown Optical for many years. I would not change to anybody else. They are amazing, great service, no matter how large or small the request is.
They the best!
Howard / May 25, 2013 at 03:33 pm
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Tan has the best store with the greatest selection, service & prices. You will never go anywhere else.
James / July 16, 2013 at 11:01 am
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This place is amazing! The service is truly unmatched, there was one incident when my prescription lenses snapped in half and they replaced them for free! I will never go somewhere else for glasses
Mimi / March 9, 2014 at 03:21 pm
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Great store! I have been a loyal customer of Chinatown Optical For over 20 years! Wonderful service and friendly staff! I would recommend this optical store to any one looking for fairly priced designer frames and quality lenses!
Cristina / March 18, 2014 at 06:49 pm
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First-time optical wearer here! I've been scouring some of the best optical shops in Toronto for the past week until a friend recommended me to Chinatown Optical. I'm AMAZED by the selection and the service was outstanding. Annie, thank you for your time and honesty. She was such a great help and made some great suggestions. I'll be back here to buy more frames in the future and have suggested this place to many friends.

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