Baby On the Hip
Baby On the Hip is an eco-minded baby boutique in Leslieville that keeps it green. With a focus on environmentally-friendly, locally-sourced and "back to basics" merchandise (they avoid battery-powered baby gadgets), Baby on the Hip offers a chance to buy things that are good for baby and the planet at the same time. They also run workshops and are one of the few stores with an online registry service.
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I found this store to be delicious on the eyes, but the customer service is terrible. I have been ignored every time I've been in. I'm very obviously pregnant and would normally expect to be offered help or advice, or even greeted when I walk in for that matter. It's a small store and I've often been the only customer in there with two staff who neglect my interest in their $500+ strollers. Too bad too. I really was interested in one of the strollers, I just won't buy it there.
WoW! I've had the complete opposite experience! I've been in the store several times and have always found the girls to be super friendly and knowledgeable. They are not in your face (which i like!!), but anytime I have a question they're attentive and helpful. Maybe you just had bad luck? In any case, I want people to know that this was not my experience at all :)
This store is in my neighborhood and I shop here all the time - usually for the BPA-free & glass bottles. I find I can ask the staff anything about the products and the world of toxins and they are right on top of things. Their selection of eco-friendly and non toxic products are often hard to find at any other store in the city.
Hmmm... every time I have been there I am quite impressed with how well researched and helpful the staff are! Unfortunate that you had a bad experience, but don't scratch it off your list of places to shop just yet... the products they carry are worth a second trip!
Baby on the Hip is my neighbourhood baby store. I love the products they carry! I go there frequently and have always received great customer service. The store has a very relaxed atmosphere and I feel I can browse at leisure without any pressure from the staff. When I have questions about any of the products the staff have always been very helpful and knowledgeable. I have also attended a number of the workshops they have organized and have found them to be a great source of information. This is a great independent community store.
LOVE this store!!!! After visiting the store I created an online registry with them.... so glad that I don't have to register at those big box baby stores.
Are we talking about the same store? I live in the neighbourhood and I've been shopping at baby on the hip since it opened, first with my 2 year old, and now with my 4 month old. The staff have spent hours with me on occasion going over carriers and cloth diaper options, and I've always felt they were extremely knowledgeable. A few of the staff even know my kids' names and always greet them when they come in.
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Just visited both baby and kid on the hip. Totally not impressed. The staff at kid on the hip didn't offer any help.
The best baby store on Queen E. is Little Peeps, the just opened but every time I visit they have new stuff and they are almost too friendly, I ended up buying a beautiful tutu and cape as a gift for a 4 year old!